Car Tires And Services At 4444 1st Ave Ne: Firestone Complete Auto Care In Cedar Rapids

Welcome to Firestone Complete Auto Care at 4444 1st Ave Ne! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4444 1st Ave Ne
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14087 Managed by Andrew Elder

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check lights, suspension, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(3.8 of 5) - 48 Reviews
1/ 5stars
by  
on June 22, 2018
HORRIBLE experience 4 new tires ended up costing me lost wages the next morning after being broke down on the side of the rode. and it still isn't fixed right.
3/ 5stars
by  
on February 13, 2018
5/ 5stars
by  
on January 11, 2018
Great service, they were ready to install my tires on time and completed it in the amount of time they quoted me. I'm very happy with the service they provided and the tires I purchased.
4/ 5stars
by  
on January 1, 2018
The sales manager, Andrew, cleared up some miscommunication a previous employee stated about services. He refunded money charged for services completed due to the miscommunication of the previous employee. Likely to return due to Andrew correcting the error and making it right.
5/ 5stars
by  
on September 28, 2017
1/ 5stars
by  
on September 26, 2017
Buyers beware - the brand new tires you buy at Firestone do not include balancing. Oh you can get them balanced for an extra $99. Which they don t tell you til you're at the checkout. So maybe the other quote for a few dollars more IS a better quote
5/ 5stars
by  
on September 10, 2017
James McCormick an staff are my go to guys when it comes to anything car related! Great friendly staff!!
5/ 5stars
by  
on September 8, 2017
James and the personnel at this location always take great care of my vehicles. I'll continue to take all of my vehicles here!
5/ 5stars
by  
on August 11, 2017
Great service, Colton was great at explaining things and extremely helpful!
1/ 5stars
by  
on April 30, 2017
Sad when you go in for an oil change and air filter and the tech cannot even truthfully check all the fluids. Not sure if I will ever go back to a Firestone again. The little details tell me alot when it comes to things in a larger scope. A friend of mine said I should call the manager. Why? He evidently is the root of the issue. Not a very satisfied former customer.
1/ 5stars
by  
on April 30, 2017
5/ 5stars
by  
on November 22, 2016
I've always had Firestone tires on my trucks and started to have service and repairs done there. Now we won't go anywhere else. We can trust the staff completely and the job is always done right.
1/ 5stars
by  
on November 21, 2016
Waited a week to get oil changed and then it took them an hour and half to do an oil change, with no explanation and no apology. Also store was freezing where my daughter and I couldn't even feel our feet or fingers. Not the first time waited forever to do a 20 minute job. Then I was charged for things I didn't ask for. (Look at bill)I wouldn't trust this store ever again, keep in mind this is the second time I gave them a chance with new management.
1/ 5stars
by  
on August 30, 2016
Requesting a simple oil change, the technician apparently didn't tighten the oil plug, leading to not only a messy but an extremely dangerous leakage. When I returned to the store, they discovered and reported the problem to me, but no one there took any responsibility, nor offered any apology or seemed to feel any remorse for such a ridiculously simple yet frighteningly dangerous mistake. I would recommend NEVER getting service at this Firestone.
1/ 5stars
by  
on August 29, 2016
I came for the simplest thing...an oil change. A day later, there is oil all over my garage floor. I took the car back and they cheerfully and without apology told me that the plug was not tightened. Didn't even take responsibility and didn't apologize. Could have destroyed my car and had zero sense of remorse. I will never return.
5/ 5stars
by  
on August 14, 2016
Great customer service, while being competitively priced. It all starts when I call or walk through the door. I am greeted and asked how I can be helped. Then, everything is done in their power to try to fulfill their commitment me, which is, going above and beyond to provide reasonably priced products and services in a timely manner. They do a great job which has me returning to them repeatedly for my vehicle maintenance and tire needs.
5/ 5stars
by  
on June 18, 2016
Excellent and fast service! The customer care received from Colton and the other staff is amazing!
5/ 5stars
by  
on October 8, 2015
Came in for tires and waited until they were complete. They confirmed my vehicle and tire size/selection and got right on it. I asked for the alignment check afterwards, but when the tires were done, he said I had some issues with the wheel bearings (I knew about this before going in). He said no point in the alignment with this, so just brought the truck around front. He provided an estimate for wheel bearing repair and sent it along with the receipt for tires, but was in no way pushy. Just said "It's a problem, not something we need to take care of immediately, here's what we would charge to fix it". Very professional, very polite.
5/ 5stars
by  
on September 25, 2015
I'm happy to have a place I can go to have work done I know will do the job right and I can trust completely. I've been using the Lindale store for over 20 years,
4/ 5stars
by  
on September 19, 2015
I usually have an excellent Service Advisor (Larry) who happened to be on vacation the week I set up an appointment to have 4 new tires put on...if he would have been there, he would have had advised me to wait an extra day to schedule the appointment at the beginning of a Firestone $100 off of $500 purchase promotion. The store manager either was not award of the Firestone promotion or did not advise me of the discount. The four new tires and lifetime alignment appointment cost me $100 more that it needed to...
5/ 5stars
by  
on July 15, 2015
Worked very hard to fix my problems and put their very best techs. on it to get the job done right.
5/ 5stars
by  
on June 23, 2015
Took my car for a diagnosis. The Staff was friendly and very knowledgeable. Did an complete Engine Diagnosis and explained to me in details what they did and what could fix the problem. Gave them a go ahead on their suggested fixes. That solved the problems and my car runs smooth now
5/ 5stars
by  
on June 21, 2015
Visited the store on 6/20/15 for a quick oil change and fog lamp outage check. Oil was changed and price quote to fix the fog lamp outage prepared along with tire recommendation and documentation on the performance of the tire and specs. Service took under an hour as I had an appointment and the mechanic and the sales staff greeted me and my children and was very helpful and again no upsell on things that may be needed on the vehicle which means a lot as some places try and pressure u to dig deep in your wallet for things that aren't necessarily needed. Great Job guys I will be back in 3000 miles unless I have any other issues that will get me back sooner. Thank you!
4/ 5stars
by  
on June 14, 2015
We have enough routinely used our local Firestone dealer for service and they have ever cordially reminded us of anything they see as might need attention. However, this time they charged us for. SPRING inspection we did not authorize. . Next time we will need to be very clear about what we only need done.
1/ 5stars
by  
on June 9, 2015
scheduled appointment to have tires rotated and AC check for 9.95. Took 3 hours, I had to call them for updates, they could not tell me what was wrong with AC said I had to bring it back for longer appointment Are you kidding me? Got ride to mall but had to walk back. When I complained about long wait time. Guy said we were really busy today. My response is so what? Every time I come it takes 2-3 hours and they say they are busy. Fix the problem. Don't overbook. Give people with appointments priority. FYI I don't care that you are busy or someone called in sick, bottom line your service is terrible every time I come. Won't be back except for tire rotation and alignment since I unwisely signed up for life time alignment. Wish I would have bought tires somewhere else so I would never have to come here again
5/ 5stars
by  
on June 9, 2015
The staff is always friendly. They are helpful and trustworthy. Definitely will keep coming back!
4/ 5stars
by  
on June 3, 2015
Everyone was very helpful and professional and all this took place during a "holiday" situation
5/ 5stars
by  
on May 26, 2015
Fixed the car fast and correctly. Great service. Would return.
2/ 5stars
by  
on May 2, 2015
I am quite perturbed about the service I received last week. I had my car checked for a growling noise and thought it was the Power Steering. It was later diagnosed as the Alternator going bad, which was great. Sad thing is that after my car was fixed, the undercover splash shield was not reassembled. Very poor work.
4/ 5stars
by  
on March 6, 2015
Very pleased with the service and promptness of getting my car inspected, however I don't like the long list of maintenance items beyond what is really necessary. I also found a better price to do my brakes. But, overall they took care of me.
5/ 5stars
by  
on March 2, 2015
I always receive excellent service. The staff are always courteous and make you feel very comfortable. They explain what service they have provided and do it in a manner I can understand.
4/ 5stars
by  
on February 26, 2015
I had an appointment for an oil change but it didn't get done at the promised time, I couldn't leave the car there so the Rep said if I can come back in four hours, they will get me taken care off. They did.
1/ 5stars
by  
on February 26, 2015
Please review my file. I have brought in my vehicle at least half a dozen times and still have sticky brakes and noises that are obvious to people who dont work on cars. Unless I need tires, I will not be back. Even then I doubt I will be back, and if I do it is ONLY because the manager Matt has great customer service skills. Just wish his team had the knowledge and skills needed to fix this issue.
5/ 5stars
by  
on February 26, 2015
I went in for an oil change and a tire rotation and they found a tire that needed replaced!! I returned the following week for my new tire!!! Thank you!
5/ 5stars
by  
on February 16, 2015
They are very prompt and I was able to get an appointment the day I called. Within a few hours my vehicle was repaired and ready to go. They explain things thoroughly and always do a good job of keeping my vehicles in good condition.
1/ 5stars
by  
on February 7, 2015
I am very unlikely to return to this Firestone location, and may never visit another one either. On my last visit to this location I was scheduled in advance to have brakes serviced, yet it took over 3.5 hours to have that completed. Not only that, but the assistant manager on duty at the time was very unprofessional when I expressed my concern about the parts needed to complete the brake service being marked up over 100% of the retail price I could walk in and pay at the parts store they were sourcing the parts from. He then proceeded to tell me that I could take or leave their service, because they had other customers that were happy to pay their prices waiting. I do not consider that a positive experience and certainly don't feel that Firestone was able to provide value for dollar on the service. Unfortunately, this isn't the first time I've felt far less than impressed with this Firestone location and the service they provide.
5/ 5stars
by  
on February 4, 2015
I used them just before Christmas and was very happy with the service.
5/ 5stars
by  
on February 4, 2015
I HAVE BEEN COMING HERE FOR SEVERAL YEARS AND HAVE ALWAYS HAD EXCELLENT SERVICE.
5/ 5stars
by  
on February 3, 2015
Always do a good job with changing my oil, rotating my tires and 4 wheel alignments!
4/ 5stars
by  
on February 3, 2015
Aside from the rag I found under my hood weeks later, the service was satisfactory. In terms of the shop's culture, I did not feel welcomed at all. The customers who came in after me were greeted in a kind way; I was treated as though I was selling luggage or working up some kind of snake oil solicitation--all I wanted was an oil change.
5/ 5stars
by  
on February 2, 2015
As always service was promptly completed and done with friendly professional staff.
3/ 5stars
by  
on January 26, 2015
It took 2 tries for them to align my vehicle because they didnt check that the tire pressures were even before they started.
2/ 5stars
by  
on January 24, 2015
I had my vehicle towed to firestoned 3 times in one month, essentially for one problem. The way Firestone works same mechanic works on your vechicle until the problem is solved. well. Supposedly a new a item was placed on my new vechile. My vechile was released back to me after two weeks in the shop, and exactly two weeksI had my vechile, the same symtems reapearedon my vehicle. Again having my vehicle towed into firestone, and in a day and a half I was informed I had a a couple bad cells in battery that was causing this problem. So replacing this battery and having a full charge, I signed for my vehicle again. In almost exactly two weeks to the day, while the wife was driving my vehicle the symtemscame back agin just like the last two episodes. Having my vehicle towed to firestone back to firestone. In a day and a half was notified it was a bad a alternator. Supposedly a new one put in the first place. Im not pointing fingers, but something isn't courser about my experience. .
5/ 5stars
by  
on January 23, 2015
I drive my vehicles into the ground. If the repair cost are less then a car payment, I'd prefer to keep the car I trust. I almost wish my car would breakdown more often. I have been going here for more than 20 yrs. I will not go anywhere else. Like my car, I stay with what I trust.
5/ 5stars
by  
on January 23, 2015
Always glad I went there........................................
5/ 5stars
by  
on January 23, 2015
We had an ignition replaced in our van and it was not working correctly. Larry got it in, figured out the problem and got it taken care of without additional charges to original service.
5/ 5stars
by  
on January 23, 2015
I've been buying my tires and services for them for years from Firestone and have always received great service and fair prices. Oil changes, brake services, anything for your car are offered and completed quickly and on time.
5/ 5stars
by  
on January 22, 2015
Last time there service was great and got me in quickly and back out

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone