Car Tires And Services At 2610 Us Rt 34: Firestone Complete Auto Care In Oswego

Ready to come in to your local Firestone Complete Auto Care on 2610 Us Rt 34? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2610 Us Rt 34
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #310818 Managed by Jonathan Lopez-porras

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll inspect tires, suspension, hoses, and more. Plus, we're dedicated to delivering the best quality service possible, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 27 Reviews
5/ 5stars
by  
on February 18, 2019
I felt that I was listened to for all my car concerns. I was quoted a price before my repairs and it was right on! This is my favorite Firestone as they treat me with respect every time and their work is the best!
1/ 5stars
by  
on November 25, 2018
What a rip-off. We have 30,000 on our car and you recommend getting tires? $160 to change the oil and rotate tires. I will tell all my friends and family members never have their cars serviced at Firestone
Responded on November 25, 2018
Thank you for reaching out to Firestone, Sharon. We are saddened to hear about the pricing concerns you had at our Oswego location and we want to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to our upper management team. We look forward to hearing from you soon. ^Miguel
Firestone Complete Auto Care - Oswego Management
5/ 5stars
by  
on September 25, 2018
Great service and a price I know is competitive because I research the Internet before I commit. I feel confident I'm getting what I pay for from Firestone.
5/ 5stars
by  
on January 12, 2018
Jonathan was my Service Advisor. He took the time to explain in detail the services performed on my car and went through the bill. Sam was the mechanic who got the job done right the first time. This isn't always the case in some shops. The Automotive industry runs deep in this household so hard not to compare shop to shop. As for my recent experience at this location, this is what stellar customer service ought to model!
5/ 5stars
by  
on December 23, 2017
I didn't expect that we will not wait for less than 30 minutes . We we're able t o do our errands on time.Continue with the good work .
3/ 5stars
by  
on November 10, 2017
Brought my truck for a certain problem cost $ 390 they said it was fixed , had to bring back next day , still have same problem , took home that night had to bring back for a third day in a row, they called said it will cost me another $554 and won't be ready for another day . I understand stuff happens , but I am currently laid off and I don't have a lot of money so having to fix this problem and pay this many. Times sucks
5/ 5stars
by  
on October 12, 2017
Extremely friendly and knowledgable staff as well as reasonably priced for services performed. Thank you! I feel I can trust your analysis and recommendations and will return again!
5/ 5stars
by  
on March 19, 2017
5/ 5stars
by  
on March 4, 2017
The best experience ever
4/ 5stars
by  
on September 25, 2016
Michele is what made this a very comfortable, pleasant experience she is top notch at her job
2/ 5stars
by  
on December 21, 2015
The staff are all friendly and nice, there just isn't an abundance of them. This makes them flakey (don't return calls or forget to call/update) and unreliable (didn't have time to do larger, more time-consuming repair of my vehicle. Also forgot to check the brakes, even though I asked them when I brought it in. Overall, not the best experience, albeit the fact that everyone was nice.
4/ 5stars
by  
on October 1, 2015
The only reason I chose Firestone is because Jim, who took my call when I inquired on pricing, was so friendly, that I felt welcome and comfortable immediately. When I arrived for my appointment time, I was told there were a few cars ahead of me (not by Jim, someone else), so that threw me as I had a time scheduled, but other than that, I would recommend this place to anyone.
5/ 5stars
by  
on October 1, 2015
I used them for tires and other little things like oil changes, ALEX is a great help and knows how to do things right recomended for sure hes a cool guy
2/ 5stars
by  
on September 28, 2015
I took my car to Firestone in last Monday night to have a water pump replaced. I put my keys in the drop box. It was good I called the following morning, and it good I did because my keys were lost in the drop box. I was told that it would be a 5-6 hour job. I took the day off from work, because I only have 1 car, so I figured the car would be ready that evening. It wasn't ready, so I asked Firestone for a loaner. They were accommodating enough to allow me to use a rental the following day so I could go to work. The car was ready later the following evening. A little disappointed because I was quoted $670 and the total was $750. Apparently, the original person who did the quote was pretty new and didn't take into account the fluid flush that was required for the job. They took off $30 because of the misunderstanding. The actual work done was very good and my car drove like new. Other than the extra cost, and the time it took, I was pleased with the actual work done. They were very friendly, honest, and accommodating.
5/ 5stars
by  
on June 11, 2015
I brought my car in for oil change. They noticed my windshield wiper fluid was leaking. They were nice enough to look for the source of the problem and fix it quickly. They also checked the rest of the car for any other problems.
5/ 5stars
by  
on May 22, 2015
As a former employee I would recommend this location. The service is efficient and you're only going to be shown legitimate repair concerns, and maintenance items.
4/ 5stars
by  
on May 15, 2015
I first went there for a battery and oil change and I was so impressed with the service I cane back for tires
5/ 5stars
by  
on February 6, 2015
With few exceptions, the time waiting for service completion is reasonable and I am kept aware of any delays or probably completion time. They always recommend service that I did not schedule and are not overly pushy about accepting that service or rescheduling it for another visit. There are good people at this location and most of the techs do excellent work. I have not had to have any work redone in the 6-7 years i have come here.
5/ 5stars
by  
on February 3, 2015
My only mechanic Awesome Very professional Prompt honest
4/ 5stars
by  
on February 2, 2015
Overall a nice experience at this store. Very friendly.
5/ 5stars
by  
on February 2, 2015
Every time we go at this location, the service and attention to details are excellent!
5/ 5stars
by  
on February 2, 2015
I have always used Firestone in osewego, Il and will never go anywhere else. Just ask for Jim the service manager he always will do you right! I've had no problems so far.They are knowledgeable, and I understand what's going on with my car, they are clear. I've spent thousands of dollars with them getting my car back on its feet and I am a happy customer!
5/ 5stars
by  
on January 26, 2015
We have been taking our cars here for a couple of years because we always get good friendly service. They always inform you of the repair before it is done which is very important. We would highly recommend this store.
5/ 5stars
by  
on January 25, 2015
Service was excellent. They were on time and the pricing was good. I will use them again!
5/ 5stars
by  
on January 23, 2015
My low air tire icon came on. They kindly checked all my tires for proper psi.I was in and out in less than 10 minutes. So happy they helped me. I appreciated the great service. Thank you so much.
4/ 5stars
by  
on January 23, 2015
Have had some recent work done here over the last 6 months. Overall the work has been good, but the problem comes in on the little things. Once I picked up my vehicle, only to find the next morning that the windshield wipers weren't working. Another time I went in for a check engine light. Had it fixed and the very next time that I drove it I had the check engine light on again. Trips back and forth, having to work from home to get these things fixed. It has been a bit frustrating. My last visit was within the last two weeks for a battery replacement. I did ask them to look at my tires as the pressure warning was on. I left and noticed that the light was still on. Overall, they have been good at working with me, like on the repeat check engine light problem, but I am never able to feel like the little things have been taken care of. I want to like them because overall they are good, and perhaps I am nitpicking a bit, but I think I will try another location for my needs going forward. Before I forget, the people are the best thing about this place. Friendly staff.
5/ 5stars
by  
on January 22, 2015
I brought my car this past weekend for oil change. And I was provided an out standing service! Thank you all for all the services you have provided to me and my family.

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