Car Tires And Services At 44 W Gartner Rd Ste 112: Firestone Complete Auto Care In Naperville

Come in to your nearest Firestone Complete Auto Care at 44 W Gartner Rd Ste 112 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

44 W Gartner Rd Ste 112
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #10197 Managed by Ismael Esparza

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect tires, suspension, belts, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 35 Reviews
    5/ 5stars
    by  
    on June 2, 2018
    When a repair item was going to be very expensive, this shop suggested 2 alternatives that were less costly, including going to another repair facility that would have special equipment that could do the job for a third of the cost. Very professional and it makes me want to come back to Firestone in Naperville.
    5/ 5stars
    by  
    on March 28, 2018
    I've been getting my vehicles serviced here for over 20 years and have had very few issues with the service. When I have, it gets resolved quickly and with a smile.
    2/ 5stars
    by  
    on February 21, 2018
    Great job on oil change...... I was just concerned that I requested a Standard oil change and ended up paying $25.00 along with a $15.00 off coupon that is being advertised all over Facebook. That price is a lot closer to bringing your car to dealership.
    4/ 5stars
    by  
    on December 23, 2017
    I took a tire in for repair that was covered by a road hazzard protection plan. Everything went well until I got the bill home and looked at it. The protection plan was not applied properly and I was charged for a percentage of a new tire when I should have not been charged at all. However, I called the store and the error was corrected right away. I have been going to this location for over 20 years and have had a great overall experience.
    5/ 5stars
    by  
    on August 12, 2017
    2/ 5stars
    by  
    on July 19, 2017
    Vehicle apparently not repaired properly - still leaking after radiator and water pump replaced. I have trusted Firestone for simple maintenance and tires, but I am now wary about more difficult repairs. If I had not done my own test drive and inspection after service, who knows what would have happened.
    5/ 5stars
    by  
    on May 16, 2017
    Superb Service Advisor Michael 630-961-5757. Honest, straight forward and he provided options. Never tried to push a sale
    4/ 5stars
    by  
    on March 13, 2017
    Easy nice fast they weren't busy
    5/ 5stars
    by  
    on December 14, 2015
    Prompt response. Broke down tire/wheel to determine cause. explained rim/bead leak and repaired.
    5/ 5stars
    by  
    on November 28, 2015
    Great pricing, work done right, no hassles, great.
    5/ 5stars
    by  
    on November 12, 2015
    As I was driving this morning I noticed my tire inflation light had come on. I was not far from the Gartner Road Firestone where I take my car for service, so I stooped by and asked if someone could take a look at the tires. Ishmael immediately had me pull the car into the service area where he checked the tires and added a few pounds of air to each. There was no charge, and I was on my way in less than 10 minutes. Since I had a lot of driving to do in the next few days, I was especially appreciative of the quick and accommodating service. Thank you, Ishmael, for the great customer service.
    5/ 5stars
    by  
    on October 29, 2015
    We have been taking are vehicles to this location for several years after we received a recommendation from a friend in which they stated - these are guys you can trust. Obviously the most important factor when looking for a repair shop. I recently had an issue with a repair job - took car back in - they got it in immediately and discovered a bolt failure (not a bad repair job, just a strange failure)...they repaired it and were kind enough to actually deliver the vehicle to my house. I am in the service industry - and it was nice see an example of great customer service. I have renewed hope - there are still good people and people you can trust! Thank you John!
    5/ 5stars
    by  
    on September 16, 2015
    Had to purchase 4 tires. They were efficient & honest. Gave us the best price & let us know about discounts that we did not know were available. Job done quickly and all employees are very respectful.
    5/ 5stars
    by  
    on September 7, 2015
    Great to review how much tires and alignment would cost at my convenience.
    5/ 5stars
    by  
    on August 10, 2015
    Needed my car check out for a job. Done quick!!!!!
    5/ 5stars
    by  
    on July 8, 2015
    This visit was for a taillight that was out, but it was more than that to me. I was looking for a service center to replace where I had been going for the past 8 years. Anyway, I was greeted promptly, told Thank You at the end and received a bill that was reasonable. I plan to go back.
    4/ 5stars
    by  
    on July 1, 2015
    Prior to a road trip to visit my wife's family I got an oil change, tire rotation, spark plugs and boots replaced, as well as a fuel system flush, I believe, which they recommend as part of the spark plug service. Seems thorough, and same-day, which was great. Also asked whether I'd be keeping or replacing the car in the next year, I thought it was a smart question, and because I plan on keeping it they suggested service I should probably get as part of an ongoing maintenance package suggestion looking forward. I appreciate the plan and will use it o guide my general maintenance. Only issue was that the following day my engine light came on. I took it to a local Firestone in Ohio and they told me that the team that did the work apparently forgot to clear the misfire codes from the work they'd done. So other than adding an hour and a half to our trip to New Jersey, there was no harm and no additional cost. Overall good experience with Firestone as they didn't charge me to evaluate the check engine light since the work had just been done the day prior.
    5/ 5stars
    by  
    on June 19, 2015
    Recently had our 2004 Suburban in for brake service and steering issue. The technician discovered a bad bearing and fixed the issue as well as the brakes. Glad to be driving safely again! Thanks for great service and fast turn around.
    5/ 5stars
    by  
    on May 30, 2015
    Very professional and thorough - felt the difference driving my car immediately
    5/ 5stars
    by  
    on May 15, 2015
    They serviced our car a week ago and did a great job. Thank you
    5/ 5stars
    by  
    on May 3, 2015
    My car battery died while I was parked at a nearby business. Firestone walked over with a battery jumper, got my car running and then did a quick diagnostic back at the shop because I had an appointment to get to. Fast & efficient service.
    5/ 5stars
    by  
    on April 28, 2015
    Awesome job switching over the winter tires. Wrapped the tires and carefully loaded them in the car.
    5/ 5stars
    by  
    on April 25, 2015
    Clear pricing, prompt service, will go back for other services
    3/ 5stars
    by  
    on February 26, 2015
    I used them a week ago and happy with the service they did
    5/ 5stars
    by  
    on February 26, 2015
    I have been in for oil changes and new tires. They are always very courteous and willing to answer any questions.
    5/ 5stars
    by  
    on February 3, 2015
    I have used this Firestone service center many times. I have always received excellent service and the staff is friendly and knowledgeable.
    5/ 5stars
    by  
    on February 3, 2015
    We have used Firestone in several occasions. They are always courteous and able to help us out.
    5/ 5stars
    by  
    on February 2, 2015
    So fa there is no problem. Excellent workmanship and very honest
    5/ 5stars
    by  
    on February 2, 2015
    Have been going to my local Firestone Auto Care center for more than 20 years. They always take care of me and my vehicles in a great way.
    5/ 5stars
    by  
    on January 28, 2015
    Always use them for oil changes and am satisfied with the professional and genuine concern when taking care of my 5 vehicles.
    5/ 5stars
    by  
    on January 25, 2015
    reliable, timely, repairs are done right the first time. Honest assessment of needed repairs.
    5/ 5stars
    by  
    on January 24, 2015
    Brought car for regular oil change, trip checkup and fix rattle under car. All items fixed timely and efficiently.
    5/ 5stars
    by  
    on January 23, 2015
    They did a great job putting on my winter tires and were so friendly!!
    5/ 5stars
    by  
    on January 23, 2015
    Your Firestone employee carefully prioritized for me the maintenance items found by your mechanic, showing me what was most critical to fix now, and what items could wait but should be looked at during the next oil change. He was concerned to make sure my expense for this visit was the minimum needed to keep my car operating safely and efficiently for the next several months.
    1/ 5stars
    by  
    on January 23, 2015
    I have used them for over 10 years and my last car lasted for over 250,000 miles. Any problem has been addressed and fixed.

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