Firestone Complete Auto Care: Your Source For Tires And Repairs At 17935 Halsted St In Homewood

Ready to come in to your local Firestone Complete Auto Care on 17935 Halsted St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

17935 Halsted St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #116 Managed by Brandon Turner

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check tires, suspension, the battery, and more. Plus, we're committed to giving you the best service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 46 Reviews
    4/ 5stars
    by  
    on November 26, 2018
    Kim and Ken was very helpful.
    5/ 5stars
    by  
    on August 28, 2018
    Great service and staff!
    5/ 5stars
    by  
    on July 2, 2018
    Homewood Firestone has an awesome team. They're very kind and accommodating and they do great work. I couldn't have asked for better service. The employees at Homewood Firestone ROCK!!!!!
    1/ 5stars
    by  
    on November 13, 2017
    I went on a Sunday morning to have a leaking tire repaired. It took Firestone 5.5 hours to accomplish this--pretty slow. I would have avoided using Firestone,but it was Sunday and there was nowhere else to go.
    4/ 5stars
    by  
    on October 10, 2017
    1/ 5stars
    by  
    on July 17, 2017
    I went to Firestone on June 19th to have my breaks looked at. I was told I needed front pads and rotors. I asked if the rear pads and rotors needed changing too because they had not been since I purchased the vehicle in 2013 and I was told no. About a week after having the service, my breaks began to squeak. I called and made an appointment to bring the car back to have the breaks checked and was told that the rear pads and rotors needed replacing as well. Less than 5 minutes after I pulled out of Firestone's parking lot, the breaks began to squeak again. I called when I got home and was told that that happens when pads and rotors are replaced and asked to wait a couple of days and the squeaking should stop. Well, as of today, 7/17, the breaks are still squeaking. I called and spoke to the manager last week and was given a lame excuse as to why I hear the squeaking and was told to bring the car back (a 3rd time) and they would try to fix the problem. This sucks because I am stuck for over $700.00 in shabby repairs. I intend to close my account when I am finish paying it off and never going to Firestone again because this is not the first time I have received shabby repairs and had to take my vehicle back and forth. I do not have time nor do I have the money to keep going through this.
    5/ 5stars
    by  
    on April 11, 2017
    The Store Manager, Brandon T. was nothing but helpful, knowledgeable, and honest when it came to my tire quote/purchase as well as some issues he spotted on my vehicle. He should teach a class on proper Customer Service and store management. And the gentleman Ahman (sp?) who rang me up was nothing but nice as well.
    5/ 5stars
    by  
    on March 4, 2017
    5/ 5stars
    by  
    on September 4, 2016
    The techs at Homewood are very good at what they do. They fix things or service things correctly the first time. I have gone there many times and I am always satisfied.
    5/ 5stars
    by  
    on July 29, 2016
    The service adviser Steven found my records in the computer then went over my needs setup my service right away. My technician Eric was knowledgeable and friendly. My services were performed fast and correctly. However, what made my visit exceptional was that I am leaving out out the country and they both helped me with what I needed to do to store my car. Then it was closing time and a man drove up with air gushing from his tire. Steven and Eric looked at each other and realized they had no choice but to help the man, even though it was closing time. These guys are great!
    5/ 5stars
    by  
    on May 10, 2016
    Kevin Gale and his staff was great. Clean building inside and out. Kevin Gale take Safety to 100 % they have safety classes for victors if going into the work area. explained work that needs to be done and what was not needed. Tim
    5/ 5stars
    by  
    on March 13, 2016
    5/ 5stars
    by  
    on November 15, 2015
    They inspected my car for Uber and they were quick and reasonable.
    5/ 5stars
    by  
    on November 10, 2015
    I used them a while back and I would personally recommend them to anyone who likes expedited service, quality work, friendly technicians and above all reasonable prices. I tip my hat to the men and women apart of this organization for their remarkable service and upholding the fine traditions this organization was founded upon.
    5/ 5stars
    by  
    on September 18, 2015
    Very professional, knowledgeable, friendly worker.
    5/ 5stars
    by  
    on September 3, 2015
    This is my second time visiting this location and each time I left more than happy with the service and or advice I received. I highly recommend them for their personable staff, fast service, and willingness to explain all services and fees.
    5/ 5stars
    by  
    on August 29, 2015
    Went to them for Uber inspection guys were helpful and were done in timely manner extremely nice
    5/ 5stars
    by  
    on August 6, 2015
    I am always pleased with the customer service they provide. They show the work to be done and recommend other things that could be necessary. The facility is always clean and the staff is courteous.
    4/ 5stars
    by  
    on June 18, 2015
    The service was good,I was satisfied with my overall experience.
    5/ 5stars
    by  
    on June 17, 2015
    I was treated with great professionalism from David just excellent help with a problem that I thought would cost more!
    5/ 5stars
    by  
    on June 15, 2015
    Prompt and friendly service. I took our car in for oil change and tire repair.
    5/ 5stars
    by  
    on June 8, 2015
    The personal that work at this establishment are wonderful. They fit me in on an earlier date to replace my tires and were so very happy and wonderful while i was there. I am a returning customer and will continue to go back to this firestone for my needed repairs.
    5/ 5stars
    by  
    on June 7, 2015
    Great experience. Got an oil change, new air filter, new tires, and a realignment. Everything was done in an incredibly prompt time frame. Very pleased with the overall service and time frame of service completion!
    5/ 5stars
    by  
    on May 26, 2015
    THE TEAM THERE ARE VERY PROFESSIONAL AND FRIENDLY WITH QUICK SERVICE
    5/ 5stars
    by  
    on May 20, 2015
    I have been coming to this Firestone for at least 15 years, no complains.
    4/ 5stars
    by  
    on April 27, 2015
    I had some overheating and melted my many of the parts connected to my radiator. I left my car right before closing and they had the work completed next day by 12pm. They actual mechanic that was working on my car called me and communicated everything that was going on, what parts were needed, and the total cost. It was all a little pricey.. but thats car repairs for ya :)
    2/ 5stars
    by  
    on March 1, 2015
    Was not made aware of all the products available for the service being recommended.
    5/ 5stars
    by  
    on February 28, 2015
    Firestone has lived up to its name. The company provided my family with complete auto care service. The in - store, over -the -counter customer service representative was friendly, knowledgeable and professional. The mechanic was thorough and willing to explain the necessity for the repairs needed, and our time was valued. While we waited in the customer waiting area for our car to be repaired, we were provided with access to free refills of coffee, free Wi-Fi for our tablets and computer, along with a flat screen television for our viewing. GREAT JOB Firestone!
    5/ 5stars
    by  
    on February 26, 2015
    The Manager is always helpful and willing to work with me and I have listened to him talking with other customers and the service and his caring attitude is ever present. I would not hesitate to recommend him and his employees for any work you may wish to have done. I have been going to the Homewood, IL location for several years and had many different kinds of service done on the last 3 or 4 cars. Oil changes, front end work, at least 5 complete sets of tires and other types of repairs.
    5/ 5stars
    by  
    on February 26, 2015
    I have always found the staff at the Homewood auto care office friendly, courteous, competent and considerate.
    5/ 5stars
    by  
    on February 4, 2015
    its like taking my car to a reliable family member......
    5/ 5stars
    by  
    on February 4, 2015
    We have been bringing our cars to the Homewood, Il Firestone for many years. Kevin, the Manager has always proven to give us the best service possible.
    4/ 5stars
    by  
    on February 3, 2015
    Job well done on my broken wiper and in timely manner.
    5/ 5stars
    by  
    on January 29, 2015
    i am totally with my experiences with firestone (homewood). i have my oil changes done there and have found everyone pleasant to deal with. i have also bought tires there for myself and my grandaughter.
    5/ 5stars
    by  
    on January 27, 2015
    Every time we visit we get excellent service. When I pop in without an appointment, like when I needed wiper blades replaced at once, they are helpful, cheerful and accommodating. We are very happy to have them as our auto service destination.
    5/ 5stars
    by  
    on January 27, 2015
    Supercalifragilisticexpialidocious is the term I would use for Firestone in Homewood! They have always served me and my daughter with nothing but professionalism.
    5/ 5stars
    by  
    on January 25, 2015
    I have had this Firestone do all of my vehicle work for at least ten years, and I couldn't be more pleased with the service, attentiveness, and quality of the work. Kevin and his staff always takes time to explain things to me and make sure everything is done correctly. Plus, I have NEVER felt that they tried to sell me additional parts/services that I didn't need.
    5/ 5stars
    by  
    on January 25, 2015
    I take all 3 cars there for service, can always depend on this location
    5/ 5stars
    by  
    on January 25, 2015
    I have been using this Firestone station for several years. I drive out of my way to get my oil changed or get something on my car looked at because I know they are honest and do quality work. Kevin and all of the other people who work at Firestone are knowledgeabl, and get the job done in a timely manner. I would recommend this Homewood Firestone business to everyone
    5/ 5stars
    by  
    on January 24, 2015
    They do a great job at this location. The techs are very thorough and service is always friendly.
    5/ 5stars
    by  
    on January 23, 2015
    I was able to get my car in on short notice and even though I needed more than an oil change, I was out very quickly!
    5/ 5stars
    by  
    on January 23, 2015
    I was driving a pickup from Iowa to Michigan. I felt something wrong under the pickup. I called for a tow and the young man took me to the Homewood Firestone Store. I received nothing but excellent help and directives. The mechanic noted the problem, spoke to my husband on the phone and had the part in half an hour. I was directed to a nearby restaurant, that I could walk to. By the time I arrived back, the wheel bearing had been replaced. As it turned out, the wheel was only being held on by one large bolt/screw! The whole building was very clean and a welcoming place to be. The young women at the desk were very helpful and pleasant! When I was ready to leave they gave me directions back to the interstate. To summarize, I couldn't have had a more pleasant experience with excellent employees.
    1/ 5stars
    by  
    on January 23, 2015
    In July 2014 I stopped-in on a Wednesday after work to select a set of tires and to make an appointment for Saturday morning. I arrived 10 minutes early for the apt on Saturday and was told it would be at least 4 hours before the car would be ready. I told them I had made an appointment and the counter person confirmed it but since other people got there before me I would have to wait. What's the point of setting an appointment? The tires were installed and all was well until the following weekend when I tried to remove the rear wheels to install new struts. Five of the ten lugs nuts were on so tight I needed a 6' pipe on a 3/4" breaker bar to remove them! So now half the studs for the rear wheels have been stressed and who knows what damage may have been done to the rotors?! Suffice it to say I will NEVER set foot in another Firestone store.
    5/ 5stars
    by  
    on January 22, 2015
    they did a great job and I will be coming for repairs and maintenance or any other things pertaining to my vehicle
    5/ 5stars
    by  
    on January 22, 2015
    Dependable, prompt, convenient, reliable, knowledgeable, friendly...I only have good things to say about our neighborhood Firestone. Have done business with them for years!
    2/ 5stars
    by  
    on January 22, 2015
    I had a catalytic converter with other work completed in fall of 2014 after my engine light came on. Less than a month later, I had the same issue and had to return to Firestone to find out the catalytic converter was not working properly so it was replaced at no charge. I also had 2 new tires put on and right away had a slow leak the first week in one tire. I had to fill the tire 3 times before having the time to return to Firestone to have it checked and it did have an issue and was fixed for free. I have always been told NOT to go to Firestone for service, that they overcharge and although I agree, at the time I was able to use the Firestone credit card for the repairs. I just felt for the amount of money I had to spend, this should not have happened. I did receive an apology for the catalytic converter issue which was definitely appreciated but I will not be returning anytime soon unless I have the same problem.

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