Firestone Complete Auto Care: Your Source For Tires And Repairs At 1007 W Broadway In Centralia

Welcome to Firestone Complete Auto Care at 1007 W Broadway! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1007 W Broadway
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #1074 Managed by Ashley Storck

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, belts, and more. Plus, we're committed to providing the best auto repair possible all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.9 of 5) - 32 Reviews
5/ 5stars
by  
on February 1, 2019
My service advisor, Chris told me that he would bring my car in the garage since I came in the night before my appointment. He also had told me about the lifetime alignment for $60 more which was a good savings for me and he encouraged me to sign up for the credit card which would save me 5% more. I was very happy about that.
5/ 5stars
by  
on October 25, 2018
I highly recommend this Firestone store and the Service Advisor, Kris Altenbaumer, for his concentrated and expert advice for my service request. He adjusted my later appointment that I had made forgetting about a previous doctor's appointment to a time slot within 30 minutes from when I stopped by. He also, checked my tires wear, air pressure, and the old battery that I wasn't completely sure was needing to be retired. This is a great store.
5/ 5stars
by  
on September 18, 2018
I started having issues with my vehicle a couple of days ago. I walked in to ask a couple of questions and I had my vehicle inspected immediately and my problem was taken care of the following day. I also became aware of something that is very important and I plan on getting this taken care of also. Service was excellent, staff was very helpful in understanding what was being done and I will definitely recommend Firestone to others!
5/ 5stars
by  
on June 14, 2018
No hassle,listened to what I needed and didn't push anything I didn't need.Very friendly and helpful.
5/ 5stars
by  
on June 2, 2018
Great no hassle service. wasn't push to buy anything I didn't ask for
5/ 5stars
by  
on April 30, 2018
They are always precise and courteous
5/ 5stars
by  
on November 26, 2017
The service person was very patient and had reliable information, my wait time was not bad compared to other places I've been to and the cost was far less then I expected.
5/ 5stars
by  
on December 19, 2016
Recently left an unfavorable review about Centralia's Firestone due to a miscommunication. Firestone was called for questions on how to handle it and Bob was extremely helpful in squaring us away. He had Trent make an unexpected house call and he was able to fix the problem right away. Thank you.
5/ 5stars
by  
on June 26, 2016
Excellent and knowledgeable about products and services in store.
5/ 5stars
by  
on June 16, 2016
My most recent experience was great due to the time limited needed for an oil change; sales person estimated around 30 minutes and it took 40 minutes due to a piece was missing and had to go to an auto supply store. The piece needed was not charged to my account; it was the plug to my oil canal. Salesman informed me of issue and resolved it in a timely manner and kept informing me what the delay was. As being a consumer, I appreciated the communication between salesman and consumer. Only been to store twice; first for a set of new tires and then an oil change. Thanks for great customer service
5/ 5stars
by  
on March 12, 2016
My family and I were on vacation and got a flat tire outside of Cocoa FL. No one had my size of tire in that area. I found the number for Firestone and called and a man gave me an estimate over the phone and said they would hold the tire for me. We made it to Firstone on the spare tire and they got us right in. I had a new tire put on in the time frame they told me, which was great. We were back on the road in no time! Thank you Firestone for helping us in a time of need when we were thousands of miles away from home! The staff was also great and very friendly and the facility was very clean. I would recommend them to anyone!
5/ 5stars
by  
on November 18, 2015
Just got an oil change, rotation and asked the guys to check for a sound I was having on the vehicle they found a rock jammed above the converter, that is thorough and fantastic work they are at the top in all aspects of customer service. Thank you Firestone of CENTRALIA awesome!!!
5/ 5stars
by  
on November 8, 2015
We stopped in to get tires without an appointment. They squeezed us in but said it would take longer as they were busy. We said ok. Well it did take longer, and my kids were getting increasingly impatient and the front desk dudes let them play with a football and stuff to help pass time. Very cool.
5/ 5stars
by  
on October 19, 2015
I took my car to Firestone and I appreciated the great and friendly service.
5/ 5stars
by  
on October 9, 2015
They did a great job.,very prompt ,an curtius. an friendly
5/ 5stars
by  
on October 4, 2015
Professional friendly and fast, what more could I ask.
5/ 5stars
by  
on June 30, 2015
I came in from Texas , had major tire issue and they got right on the truck and got me back on the road. great work.
5/ 5stars
by  
on June 23, 2015
They are always very accommodating. When I have a long distance trip I call them and they can get me right in and make sure my truck is working at it's peak performance. When my tire sensor went out they were able work with me to get the work done ASAP. I love these guys.
5/ 5stars
by  
on May 21, 2015
Great price staff was courteous and helpful. Corey was exceptional ,went out of his way to explain some things for me about a problem they found.
5/ 5stars
by  
on April 17, 2015
I was treated well and he answered all my question reanonable manner
4/ 5stars
by  
on March 6, 2015
They were a life saver when my tire blew out...changed it quickly and got a good price! Only criticism would be that my electric tire pressure sensors need to be reset, would have been nice to have that service offered.
5/ 5stars
by  
on February 28, 2015
I went in for new tires and an alignment. Bob was very knowledgable and took his time explaining my options. I will recommend you services to all of my friends!! Thank you!!
4/ 5stars
by  
on February 28, 2015
They installed new rotors, pads, one caliper, on the rear of my 2004 ford. Andthey did a very good job.
5/ 5stars
by  
on February 27, 2015
I trust the guys to help get me back on the road safely and in a timely manor.
5/ 5stars
by  
on February 26, 2015
I've been taking my vehicles there for 7 years, service is great, staff friendly, products good. I will continue to take my business to the Centralia Firestone service Center.
5/ 5stars
by  
on February 26, 2015
They always get service done quickly! Let me know when it is time for special service for my sub.
5/ 5stars
by  
on February 8, 2015
Whenever I set an appointment, I always get in on time. They are very friendly, courteous, and professional. I highly recommend them.
5/ 5stars
by  
on January 27, 2015
Have been dealing with this store for over twenty years. The staff has always been honest and up front. This is the only place where I have purchased tires, had brake work done and alignments.
5/ 5stars
by  
on January 24, 2015
Always friendly, timely and professional. Any issue I ever have with my vehicle, they fix without any hassle.
5/ 5stars
by  
on January 24, 2015
I only go to Firestone! Bob and the entire staff is great! I will never go anywhere else. I highly recommend Firestone in Centralia IL.
4/ 5stars
by  
on January 23, 2015
Good price on oil changes when you find coupons. Will use them again.
5/ 5stars
by  
on January 23, 2015
Bob and team have always done a great job servicing our family vehicles. We now have a new driver in the family and his auto will be serviced at Firestone also.

Firestone Complete Auto Care Locations In Your Area

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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