Firestone Complete Auto Care: Your Source For Tires And Repairs At 2888 E New York St In Aurora

Ready to come in to your local Firestone Complete Auto Care on 2888 E New York St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2888 E New York St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #599557 Managed by Tilson Thompson

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll examine oil level, headlights, the battery, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 33 Reviews
5/ 5stars
by  
on August 5, 2018
exceptional customer service and honest pricing.
5/ 5stars
on December 29, 2017
Always nice to see a knowledgeable female service adviser. Jennifer is great.
5/ 5stars
by  
on September 23, 2017
Technician Johnathan stayed an hour after closing to solve a problem. Manager Gerardo applied a warranty to correct another strictly Buick issue. Both jobs well done and on time for next day pickup....as usual with Firestone Care ! And the previous week Miguel installed a new battery for me in 20 minutes, then reset my clock and re-calibrated my compass. Thank you, Mr.K.
5/ 5stars
by  
on July 23, 2017
I have several Firestone options within a 10 mile radius of my house. I prefer this store as the associates are knowledgeable and do not try and sell me services I don't need. The hours fit my schedule and I do like being able to make an appointment.
5/ 5stars
by  
on February 25, 2017
We have been coming here for years ,literally, and have always had excellent service. Prices are competitive and questions are always answered in non- technical language. Scheduling to fit our schedule is always done and appreciated. Ron who we deal with very often is always great and all the other people have always been very helpful.
5/ 5stars
on November 25, 2016
5/ 5stars
by  
on August 11, 2016
Great service from start to finish.
5/ 5stars
by  
on December 1, 2015
I had a fuelpump replaced on a 2001 Taurus...It was a bit pricey $479.00, but I was back on the road in a couple of hours...No complaints...
5/ 5stars
by  
on November 20, 2015
about a week ago went in for service. The guy seemed nice from begining to end. Gave great suggestions, took time to explain etc. Now I loved that because I know there's work to be done on my car but didn't mention anything else..they just focused on what I went for. Since I'm a female I also liked the fact I wasn't treated Amy different :)
5/ 5stars
by  
on November 1, 2015
They're customer service is awesome. "David" was extremely helpful. Was surprised Service for oil change & tire replacement for all 4 wheels took only about an hour & a half.
4/ 5stars
by  
on October 28, 2015
I got stuck 60 miles from home with a bad water pump. The first Firestone store sent me to a second one that stayed open later, and they put one in for me. It seemed expensive, but a tow would have been expensive too. It's been a week, and all is well.
4/ 5stars
by  
on October 26, 2015
I came in on a Sunday had some sticking caliper on my infinity took it to get it check out how bad the damage was they explained my options I VERY MUCH LIKED that he took the time to bring me in to take a look at my car and explain recommendations and why. They gave me a fair price for what I was going to get done keeping in mind that they have ASE techs not just someone you have to take their work... This would be the 2nd time using this location I because I bought my 4 Bridgestone Serenity tires got a fair price and bought the lifetime rotation, alignment, balancing witch they took care of it as well all in one trip. I liked that they did not try to pull a fast one on me for some excuse to charge more or not do the lifetime work...........best thing was since I have their Credit card the amount that was due since it was past a minimum limit I could put it on the card and pay it off in 6 months no interest which I did not know about......the Staff was kind professional even thought they had to be working on a Sunday.....the waiting are was clean well kept not dirty or oily....I would come back for future repairs
1/ 5stars
by  
on October 25, 2015
Service tech called to tell me i need new air filter, because it was dirty and had leaves in it I declined a new one i couldn't afford it after paying $42.00 for the oil change to my surprise my husand changed the filter but the tech didn't have the courtesy to remove the leaves! I will not return!!!
2/ 5stars
by  
on October 11, 2015
I used them a few weeks ago I will not be back. Very disappointed
5/ 5stars
by  
on August 28, 2015
took a vehicle in for a pre purchase inspection, service was quick and they were honest and saved me from buying a lemon, THANK YOU
5/ 5stars
by  
on June 18, 2015
They are great people and they do great work at fair price. Gerardo Garcia the store manager went above and beyond in helping me in getting my car get certified for the state. I had several codes that had not reset, but he had me come in every day and he check it for me with no cost, or worry of his time to make sure they all had been reset. So, that if I went back to get the car tested it would not fail. After several weeks, all the codes had finally reset and the car passed inspection. Great manager who runs a shop with fair prices and does excellent work. Thanks Gerardo and your team!
1/ 5stars
by  
on June 11, 2015
I used Firestone because they were close and convenient, I am sorry I did. I made a appointment the day before at 9am. My vehicle was not looked at until after 2pm. I was told the power steering pump was bad, the steering arm and alignment. The next day I made another appointment. Then I was told the gearbox was bad not the power steering pump. I agreed to have the gear box changed. After four hours of service I just gave up on the other problems. I was told the power steering pump was loud. I then drove the vehicle home to NC, the vehicle broke down only two hours into a 13 hour trip. the tensioner wheel was bad that is what was making the loud noise it seized and cost me another four hundred dollars to be fixed. When I returned home I took the vehicle to my mechanic and he instructed me that the steering arm and alignment were good. The entire experience with firestone was terrible in every possible way. I will never use there services and will be sure to tell others that they are totally unreliable.
5/ 5stars
by  
on May 26, 2015
I went to this location to have an Inspecion for Uber. It was my first visit to this location despite being int he reads or more than 10 years! They were very professional and I'll definitely bring my car back
5/ 5stars
by  
on May 18, 2015
Very good service recently. Honest about waiting times, rescheduled for next day and quickly did oil and filter change. I will go back.
5/ 5stars
by  
on May 10, 2015
I got an Oil Change, Tire rotation, and head light replaced. Love the Tires I got a while ago. Got to keep them in shape.
1/ 5stars
by  
on April 29, 2015
My wife brought in her car because the brake pad sensor light came on. After looking at the car, they recommended replacing the front and back brake pads and rotors, the rear shocks, a spring and a variety of other things. The total repair cost was estimated at $4000. We took it to another mechanic only saying the brake pad light was on and asked him to look at the suspension. The only issue he found was thin brake pads and worn tires. We replaced both (pads were $380 and the tires around $600). After this, the car rides much better and we saved over $3000 by not listening to the Firestone mechanics. Needless to say, I will never be going back to this shop.
5/ 5stars
by  
on February 26, 2015
I use them about 3 months ago.I am really happy with my new tires.everyone was very nice and helpful.service manager tilson was very nice and helpful.
5/ 5stars
by  
on February 26, 2015
Very friendly as honest staff. Service was completed quickly.
5/ 5stars
by  
on February 3, 2015
Very fast service! Friendly and personable. Very knowldgeable.
5/ 5stars
by  
on February 3, 2015
Ever since I've gotten my new car I've been going to Firestone for everything. I can not thank Miguel Lopez and Alonso Camargo enough they do one of the best jobs I've seen. They are very professional and they take their job really serious. That's why i keep going to Firestone Just because of them.
4/ 5stars
by  
on February 3, 2015
Service good, called when complete. All tires available ranked low by consumer reports
5/ 5stars
by  
on February 2, 2015
We had a major issue with our car, and took it here because this is just where we go. While we've always enjoyed excellent service, reliable work, and honest quotes this was just an outstanding visit. They really went above and beyond this time!
5/ 5stars
by  
on January 27, 2015
The manager is very friendly and has well manners, and the situations the manager talk about is very clear.
4/ 5stars
by  
on January 27, 2015
I used them in 2014 to purchase and exchange a battery. My experience was friendly from the moment I hit the door until my business was finish. I would recommend them.
5/ 5stars
by  
on January 24, 2015
Firestone took care of my ancient HHR for 3 years in Asheville NC and when I moved to Aurora IL I immediately looked for a Firestone - and there is one five minutes from me. They are so thorough in finding what may be wrong with my vehicle, explain what needs to be done and do the work as quickly as possible.
5/ 5stars
by  
on January 24, 2015
When I go there, they answer all my questions and give me great treatment,
5/ 5stars
by  
on January 23, 2015
Tilson Thompson is a great person to deal with. Very knowledgeable.
1/ 5stars
by  
on January 22, 2015
Went twice and both times was made to wait more than 2 hours past my appointment time. They messed up the suspension on my car from when it was up in the air so that it bottomed-out on bumps on the road (the second time I went to have them fix this mistake of theirs, which they tried to charge me for). They also quoted me over $1,000 of repairs and pressurd me to have it done right then. I took it for a second opinion, and the repairs are not needed. It has been a few months since then and my car is running just fine, so obviously the second opinion was right!

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone