Car Tires And Services At 630 W Northwest Hwy: Firestone Complete Auto Care In Arlington Heights

Ready to come in to your local Firestone Complete Auto Care on 630 W Northwest Hwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

630 W Northwest Hwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #9075 Managed by Neil Myhre

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check fluid levels, headlights, belts, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 24 Reviews
5/ 5stars
by  
on October 12, 2017
5/ 5stars
by  
on October 4, 2017
Great Service
5/ 5stars
by  
on May 11, 2017
the service, quality, and speed are remarkable; recommend this location with a high level of enthusiasm...I drive a 2006 Ford Focus and I know that I was able to keep my car running longer because of the team at Firestone
5/ 5stars
by  
on February 4, 2017
Great people taking care of the problem and did it in a professional way
5/ 5stars
by  
on September 29, 2016
This place is great!! In and out with a few hours
5/ 5stars
by  
on September 4, 2016
Tin Sanchez exceeded expectations in his role as both Sales Teammate and Repair Technician in servicing/repairing my tire/leak and subsequent decision for new tire replacement for my car on a Sunday morning when limited crew was available. He also should challenge Starbucks with his coffee making skills!
5/ 5stars
by  
on August 10, 2016
Mudar Rangwal and Tim provided excellent service which included calling the other Firestone shop where I had a very negative experience to resolve a major problem. The Arlington Heights South shop gets all my business from now on
5/ 5stars
by  
on July 8, 2016
Wanted to inform you how my brake job, after two trips back, turned out very satisfying for both myself and your company. I dreaded another wait time of a few hours while brakes were again worked on to find out the problem. The staff went out of their way to find the problem and alleviate it. Knowing that two hubcaps had fallen off since my last visit, the manager, on his own, had ordered 4 new factory authorized hubcaps and at NO CHARGE. I wasn't expecting or had asked for the replacements, he just felt it was the right thing to do. I was anxious to send this email since not many companies would do this. THANK YOU AGAIN. Brakes work great.
5/ 5stars
by  
on April 23, 2016
Exceptionally knowledgable and honest staff. This is the first place I've truly felt comfortable taking my car to. Anthony is great!
5/ 5stars
on March 29, 2016
5/ 5stars
by  
on November 18, 2015
Went there last week and they took care of us right away. The people were very helpful and honest. The prices were great. Got everything taken care of while we waited. Awesome service - would highly recommend!
5/ 5stars
by  
on November 14, 2015
Great service they were the best and fast and professional
4/ 5stars
by  
on October 23, 2015
I was happy with the level of service I received at the Arlington Heights location. I had a flat tire and needed that tire replaced and the other three looked at for normal wear and tear. The gentleman that helped me was very friendly, helped me decide what was best deal for what I needed and also looked at other quotes and price I had looked up. The repairman that was going to check me out wasn't very friendly and could use some pointers from the rep that originally helped me and stepped in during the check out/payment process.
5/ 5stars
by  
on October 21, 2015
They changed my tire here very quickly so I was on time for my appointment!
5/ 5stars
by  
on October 8, 2015
Had new tires installed...couldn't be happier with all aspects of the experience.
1/ 5stars
by  
on October 1, 2015
I had my tire repaired and picked up the next day so it could be installed on my wife's car the following day. I received a call from Jose the same night I picked up the tire. He notified me that that gave me the wrong tire and that the other customer needed their tire that night. He asked if I would drive it over and I couldn't, but I did offer to stay awake in the evening so that he could come swap the tires. He stated that it was 45 minutes away and said it was too far and then asked if I would return it the next day. I told him I start work at 6:00. They said the store manager would be in at 6:15 and could meet me there for the swap. So I cancelled my wife's appointment and made arrangements to go into work a little late to make this happen. I pulled up to the store at 6:15 and all the lights were off. So I parked my car right in front of the front building and left the lights on so the manager would see me. I waited for over 15 minutes and the lights never came on and no one ever came to swap the tire. So I left, as I needed to get to work asap. On my way to work I called to leave a message that no one ever came and the store manager answered the phone saying he saw me parked in the front and was there all along and then gave me the excuse that he was in the bathroom. So I turned around and went back. I had mentioned to him that I wasn't very happy about the whole situation and asked if there was anything he could do to compensate for all of the hassle and my time. He said I would need to talk to Jose and he would take care of me. So I called later that day and spoke with Jose who informed me that he wouldn't be able to do anything for me and said I would need to speak with the Store Manager. I asked who that would be. He said, "Jose and he's not in right now". So it now became obvious to me that instead of addressing it with me when we swapped tires, he brushed me off to someone in the hopes I wouldn't call. So I asked Jordan to have Jose to call me back. He never did. This is by far the worst customer service I've ever received, especially from such a reputable company as Firestone. Since he avoided me completely for a mistake that his store made, I wholeheartedly believe the charges for my wife's tire to be fixed should be refunded. What a mess I ended up having to fix for them! And then there's not even the common courtesy to return my call. Unbelievable! I hope someone from Firestone Corporate reads this and feels compelled to make this right and to restore my faith in their company.
5/ 5stars
by  
on September 21, 2015
Salesman Jose, is the guy you want to discuss your service neEds with. He acts like he wants to help you.
5/ 5stars
by  
on September 5, 2015
Very knowledgeable and took his time listening to my needs.
5/ 5stars
by  
on August 30, 2015
The firestone workers knew that I had to travel the next day and stayed almost two hours past closing to get my car fixed.
5/ 5stars
by  
on March 6, 2015
Great place! Open late, sundays, good prices and coupons.
5/ 5stars
by  
on February 26, 2015
Outstanding service I am very happy with my choice of firestone..
5/ 5stars
by  
on January 29, 2015
Just had a tire sensor replaced. They were polite and finished the job on time. Firestone exceeded my expectations.
5/ 5stars
by  
on January 24, 2015
I am a 30 years loyal customer at this same location. Many cars and many sets of new tires and new brakes and oil changes. Long term employees know my name, my car's needs, and they have truly earned my trust.
2/ 5stars
by  
on January 23, 2015
Made an appt to have ABS system checked .... Had to wait 4 days for appt Received a call saying they were unable to do ABS system because the guy who does it wasn't at work. Very upset that I made special arrangements to leave car per thei scheduling and they couldn't do it. I was asked to bring it in another day but I won't use this facility again I did let them change oil and replace rotors. But my main concerns about ABS couldn't be done.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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