Car Repairs And Tires At 1667 Mokapu Rd From Your Kailua Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 1667 Mokapu Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1667 Mokapu Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #286710 Managed by Scott Sato

*This store is located on a military base.

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll inspect tires, steering, belts, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

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Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 13 Reviews
5/ 5stars
by  
on May 9, 2018
5/ 5stars
by  
on February 2, 2018
5/ 5stars
by  
on December 7, 2016
I already submitted the event, a few minutes ago but will add that I was very appreciative of the kind, swift and professional assistance provided by your intake mechanic.
5/ 5stars
by  
on March 16, 2016
My time at Firestone Kailua today was very special because it was quick and the job was completed. Thankyou again ORRIN of Firestone Kailua.
5/ 5stars
by  
on November 30, 2015
Robert T is the best customer service provider in the business. I've always been pleased with Firestone MCCS Kbay, but this time, my car was ready in 25 minutes exceeding by expectations for a 1 hour appointment. If you can use this Firestone, do so!
5/ 5stars
by  
on November 24, 2015
I took my car there several times for different reasons and each time Donovan has been 1000% awesome. Has always explained all they did and suggested recommendations and explain in full detail, in a language I can understand, what they did. Donovan has always gone above and beyond anything I could have asked for and that reason and that reason alone keeps me going back for my car maintenance needs and is the reason I recommend to my friends to take their vehicles there if there is anything they need fixed or even just answers about. Thank you so much Donovan!!!
2/ 5stars
by  
on October 21, 2015
After I had Firestone reviewed my brakes, the noise is louder now. Firestone says my brakes are fine and to get rid of the noise I need to buy new more expensive brake pads. I bought new brakes and brake pads from Firestone less than 3 months ago; I was not informed nor ever heard of this being a potential side effect after my brake installation.
5/ 5stars
by  
on September 27, 2015
I needed to get my car fix for two "noises," my a/c, an oil change and tire rotation. I tried to get into the local dealership but they could not get my in for two weeks. I called Firestone and they were able to get me in the next day. I was able to drop my car off for the weekend expecting all those repairs would take that long. At the end of the first day, I received a call that the technician, Tim, could identify the noise in the back but could not hear the noise in the front. He was willing to go on a test drive with me to try and hear the noise. I agreed and went right over to the shop. We drove around for about 20 minutes. During that time I found out that Tim should have been off work 40 minutes ago but stayed late on a Friday to do the test drive with me. He also lived on the other side of the island and was now going to hit rush hour traffic. I was very impressed by his customer service. We were able to hear the noise and he said that he would work on it the next day. By the end of Saturday I receive a phone call that all the repairs on my car were finished. I surprised to know that my car was fixed a day earlier than I expected. Never again will I call the dealership first, knowing what great customer service I will get at Firestone.
4/ 5stars
by  
on August 6, 2015
I dropped my car off in the morning and had it back by noon.
5/ 5stars
by  
on June 14, 2015
They was fast and professional. They could use additional staffing to help with customer service. Still the customer service person was very nice and super helpful.
5/ 5stars
by  
on May 26, 2015
We've been patrons for over 5 years and Firestone at MCB Kaneohe Bay has met or exceeded expectations every visit.
4/ 5stars
by  
on January 25, 2015
The employees are very nice and helpful. I've always gone there for safety checks, tire problems, etc. The last time I went for a safety check, I was told that they had no one to do that service any more and didn't know if they would in the future, so I had to go elsewhere. The location is good for me, and I trusted the employees.
5/ 5stars
by  
on January 23, 2015
I used them to repair my tire, and they found some kind of nail nudge in it causing it to leak. Didn't take long at all, and the price was good. They also fully inspected my car and filled the fluids without me asking

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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