Car Tires And Services At Bldg 1528 Fort Shafter: Firestone Complete Auto Care In Honolulu

Welcome to Firestone Complete Auto Care at Bldg 1528 Fort Shafter! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Bldg 1528 Fort Shafter
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #23620 Managed by Florante Ines

*This store is located on a military base.

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, air filters, the battery, and more. Plus, our team believes in providing the best auto repair possible at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 23 Reviews
1/ 5stars
by  
on September 5, 2018
Firestone is using predatory pricing and lending against innocent service members.
5/ 5stars
by  
on August 23, 2017
Great Service, Great Staff, Appt Time was on Point.
5/ 5stars
by  
on December 5, 2015
Fast service, convenient location and quality work
4/ 5stars
by  
on November 12, 2015
Service was done fairly quickly and at quoted price. Staff is friendly and helpful. I found it suspect when the results of the complementary inspection found the following: All tires were marked for edge wear even though 2 were just changed at a neighboring Firestone less than a week before. Noted wrong brake light out (Stating the left but it was the right). Mentioned one engine mount was getting bad looking but when I called back about an hour later to ask which of the 3 mounts was bad, the mechanic couldn't tell me.
4/ 5stars
by  
on October 6, 2015
Everyone was friendly and knowledgeable. The service took a bit longer to get done than I was quoted but it was done right.
4/ 5stars
by  
on July 20, 2015
Hello, I am writing this review due to two strange mechanical failures my car experienced after my Firestone appointment to replace the two front tires on 16 June 2015. The store location was Fort Shafter, Hawaii. I am a former USAF officer. First failure (19 June 2015); a few days after my Firestone appointment my rear stabilizer bar cracked in half. Second failure (11 July 2015); my one year old Die Hard battery failed and was replaced by Sears due to 3 year warranty. These failures are probably unrelated to my Firestone appointment, but having two failures within 3 1/2 weeks of my appointment is somewhat troubling. I just wanted to comment on it. Regards, gmk
2/ 5stars
by  
on March 2, 2015
I have life time service for brakes, so every time some happens in brake, "there is no problem in brake" shop said. I go to some place else then they fix the brakes and vehicle runs fine.
4/ 5stars
by  
on March 1, 2015
Service was performed in a timely and professional manner.
5/ 5stars
by  
on February 4, 2015
This request for a review came as a surprise. The last time that I visited the Honolulu Firestone at the Fort Shafter flats was over 2 years ago. From what I can remember, the service was great, the prices fair and reasonable, and the work completed was excellent.
5/ 5stars
by  
on February 3, 2015
My wife and I been sending our vehicles for minor mechanical issues and oil changes to this location since we've moved back home. They're very reliable, resourceful and most importantly HONEST. If they don't have the right equipment or unable to isolate a mechanical issue, they won't hesitate to tell us that it's best to take our vehicles to a dealership to provide services in certain areas.
5/ 5stars
by  
on February 2, 2015
I needed to have 2 tires replaced and rotated. Time for the job to be done was great. Also reviewed the recommendations made and items were discussed. No high pressure tactics like other places.
5/ 5stars
by  
on February 2, 2015
I've been going to the Fort Shafter Firestone for the last 25 years & have been getting great service. When I call, they get me in at a time of my choosing which, before my retirement, was very important to my job. Also, they inform me of any specials and always do a courtesy check. They take care of my 2 cars.
4/ 5stars
by  
on January 27, 2015
Firestone team on fort shafter did a great job as always. Just wish my tire size would be offered when the clearance sales come around. Been calling for more than 6 months each clearance sale and they never have my size -215 60R 16 94T.
5/ 5stars
by  
on January 26, 2015
I took the car in for an oil change and they noticed that I hadn't had the tires aligned and balanced in a while. They called me to let me know that since I had the lifetime benefit, it wouldn't cost anything. I am glad that the staff anticipate my car's needs before I do.
4/ 5stars
by  
on January 26, 2015
This was one of the best experiences I've had after using Firestone for more than ten years.
5/ 5stars
by  
on January 25, 2015
Thanks for the quick turn around on my vehicle on regular maintenance! Kristian Chinen was very professional and kind. Thanks again!
4/ 5stars
by  
on January 25, 2015
Awesome service. It saves me from always going to the dealer.
4/ 5stars
by  
on January 23, 2015
Quality work. Completed by time promised. Friendly service.
5/ 5stars
by  
on January 23, 2015
I bought our company car here a few times and the people here are great. I like that they are very friendly and honest.
1/ 5stars
by  
on January 23, 2015
Went to the Ft Shafter, Honolulu location several times for oil changes for my 2 cars; claimed they checked all fluids; they do not. Every time i had to return because some fluid was low (coolant, windshield washer, etc).
5/ 5stars
by  
on January 23, 2015
Great personal service and always positive and ready to help resolve car issues.
5/ 5stars
by  
on January 23, 2015
Replaced tires and was given a good deal. They performed a service to see what would need to be done in the future
5/ 5stars
by  
on January 22, 2015
First things first. They are organized, clean, and professional. They won't do what they don't know how to do. They will tell you straight. They are expensive but it's worth it. I feel they earn it. It's hard to say that anywhere else to say the least. I have spent a couple thousand bucks here and I got my monies worth. I will use them again for sure.

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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