Car Tires And Services At 608 Valley Hill Rd Sw: Firestone Complete Auto Care In Riverdale

Ready to come in to your local Firestone Complete Auto Care on 608 Valley Hill Rd Sw? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

608 Valley Hill Rd Sw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #21172 Managed by Emmanuel Curry

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll inspect oil level, headlights, the battery, and more. Plus, we're devoted to delivering the best quality service possible, at unbeatable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (770) 250-4454.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.2 of 5) - 36 Reviews
    5/ 5stars
    by  
    on November 6, 2018
    To be discussed by phone
    1/ 5stars
    by  
    on June 11, 2018
    5/ 5stars
    by  
    on June 10, 2018
    3/ 5stars
    by  
    on March 20, 2018
    5/ 5stars
    by  
    on December 13, 2017
    These guys are true professionals. Great work. Very Knowledgeable. Courteous. They explain in detail exactly what is going on with your vehicle and then they show you.
    5/ 5stars
    by  
    on December 9, 2017
    Great service. Knowledgeable service technicians. Honest.
    1/ 5stars
    by  
    on November 15, 2017
    I have been to this location 7 times and my issue has not been resolved!!!!!! I have spent thousands of dollars which is crazy to know the problem is not resolved! Not only have my problem not been resolved . They have damage a part on the car that cause hundreds of dollars to repair. They have taken advantage of a female claiming the problem would be resolved if theses items were purchased costing thousands and hundreds for repairs they damaged is unexceptionable. I need to speak to corporate!!!! Now!!!!!!!
    5/ 5stars
    by  
    on October 26, 2017
    BEST CAR SERVICE EVER!!!! FAST, FRIENDLY, AND VERY HELPFUL. JOB IS ALWAYS WELL DONE!!!
    4/ 5stars
    by  
    on August 25, 2017
    Most times I am in and out don't have any problems...
    4/ 5stars
    by  
    on February 10, 2017
    Good experience.
    5/ 5stars
    by  
    on December 30, 2016
    Khariana, Christopher and Emmanuel provided 5 Star 5 Diamond Serivce. They worked together as a team to get my issue resolved. Khariana answered the phone with a smile in her voice and was very attentive once I arrive to the store. I left my Checkcard at home and Khariana asked Emmanuel to take me to the back. I was blown away by that service. I offered gas money to Emmanuel and he refused and stated that he is here to take care of me. Christopher the mechanic did a great job and was very prompt. These three should be recognized for their superior customer service! I will be back and will tell all of my friends to go to this location!
    5/ 5stars
    by  
    on October 31, 2016
    Khiaria the Service Advisor is AMAZING!! Her customer service is ny far the best, I've ever received. Thank you for getting me back on the road safely.
    2/ 5stars
    by  
    on May 23, 2016
    After the Survey no one ever call which is another Which is another thing I expect from Firestone
    5/ 5stars
    by  
    on March 30, 2016
    Emmanual is very knowledgeable and provides world class customer service! Jermaine is a very detailed technician who is extremely good at what he does! These two employees caused me to have a great Firestone experience! Not to mention the store inside and out was clean, even the bathroom! Great environment and I was in and out. I am an extremely happy customer!
    5/ 5stars
    by  
    on December 24, 2015
    I have been a Firestone member for some many years. Since I moved to Riverdale this Firestone has serviced my cars excellently. Both Chuck who now is in Alabama and Emmanuel at present were and are very professional
    5/ 5stars
    by  
    on December 16, 2015
    This team is amazing. The assistant manager emmauel is phoenimal, the oil tech is excellent . I have recived amazing, fast,efficent service every time I come to this establishment. The speedy customer service is amazing . I reffer every one over to this establishment. I drive 2 hours just to come to this company.
    5/ 5stars
    by  
    on November 26, 2015
    Great customer service and definitely will return!!
    5/ 5stars
    by  
    on November 22, 2015
    Extremely helpful and nice. They are also good Mechanics
    5/ 5stars
    by  
    on November 9, 2015
    A little over a week ago, I had an oil change and tire rotation. Normally, I bring my briefcase and go over bills and organize my papers because a service appointment takes half of my Saturday. This was so not the case here. I had literally 30 minutes and it was done and I was out of there. The flow of the employees seemed to be really professional as well. That is really appreciated.
    3/ 5stars
    by  
    on September 17, 2015
    I had an oil change but Ii would've been rejected if I didn't accept switching over to Full Synthetic oil, although the dealer had been putting synthetic blend in. It also was confirmed if my washable air filter was washed or just left in place. The tech said if the assigned tech didn't write anything on the invoice, it may have been done...sigh. The staff was nice and had great personalities at the counter. I would have preferred being assured by air filter was cleaned.
    2/ 5stars
    by  
    on September 7, 2015
    We just used them this weekend for a no-start situation with our car. We were towed there with little choice in where we could receive service. When we arrive Saturday evening, we were told we would be next in line for service when they opened at 8:00am on Sunday morning. We received no communication from the store until 1:00pm on Sunday afternoon. The call we did receive was to tell us that they did not have the needed parts and that our vehicle would not be repaired until Monday at the earliest. In addition, neither the Service Advisor, Service Manager, nor the Mechanic were able to communicate to us what would have been a possible cause for our vehicle's problems. Very concerning...
    4/ 5stars
    by  
    on September 5, 2015
    Mr. Emaual was great and the service was good .Nice place to go very friendly.The staff was great
    5/ 5stars
    by  
    on August 6, 2015
    The visit was great I would recommend this location to anyone and the service from Mr. Curry was good
    4/ 5stars
    by  
    on May 31, 2015
    So far a great service as far as I can see. Hope to patronize them again.
    5/ 5stars
    by  
    on May 20, 2015
    I usually frequent another location; however, the past couple of times they were to busy to take me so I had to visit this location on Upper Riverdale Rd & Emmanuel was very professional & willing to serviced my vehicle within a reasonable time frame. I will definitely use them again
    5/ 5stars
    by  
    on April 25, 2015
    Firestone delivered fantastic service for my wheel alignment.
    5/ 5stars
    by  
    on February 26, 2015
    I have been coming to this Firestone for 11 or 12 years I get the best service I miss Charles the old manager. But I am getting to know the new manager I just hope I receive the same service from this manager like I receive from Charles.
    4/ 5stars
    by  
    on February 3, 2015
    I came in for my scheduled maintenance and was given quick complete service. I had all my questions answered in a manner that was easy for me to understand.
    4/ 5stars
    by  
    on February 2, 2015
    I was pleased with courteous and quick service. The car was returned clean inside and runs better.
    5/ 5stars
    by  
    on January 27, 2015
    I was at Firestone 3 weeks, ago and am Happy I did.
    5/ 5stars
    by  
    on January 25, 2015
    I have been a loyal repeat customer for years, I loved my experience so much that I recommended this shop to my family & friends. They know my name and acknowledge me as I come in the door. They are always polite, courteous, and explain my car needs in a language I can understand.
    3/ 5stars
    by  
    on January 24, 2015
    I couldn't get a transmission flush because the machine has not been working for four years so I wasn't satisfied I always go to firestone for all my auto needs for years I missed Chuck Johnson as the manager.
    5/ 5stars
    by  
    on January 23, 2015
    Good people. Will continue to use them...great manager friendly crew
    3/ 5stars
    by  
    on January 23, 2015
    Purchased new tires and when I pulled out, the tire pressure was different on all four tires.
    4/ 5stars
    by  
    on January 22, 2015
    My tech was very helpful and informative. He educated me as a female what to look for if this incident would to happen again. I appreciate his honesty cause he didn't use my gender nor my lack of not knowing about cars to take advantage of me like so many do. Thank you again
    4/ 5stars
    by  
    on January 22, 2015
    The staff was great at identifying the problem and informing of it. Then repairing the issue in a timely manner.

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