Car Repairs And Tires At 1191 Rockbridge Rd From Your Norcross Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1191 Rockbridge Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1191 Rockbridge Rd
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #28525 Managed by Kevin Allen

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll inspect oil level, headlights, belts, and more. Plus, we're dedicated to providing the best auto repair possible all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (3.9 of 5) - 19 Reviews
    1/ 5stars
    by  
    on May 15, 2018
    5/ 5stars
    by  
    on April 8, 2018
    5/ 5stars
    by  
    on November 16, 2016
    Called for an appointment for 2 new tires. Spoke with the manager who was courteous and very helpful. Got a great deal on 2 tires. Scheduled an appointment that afternoon. In and out in less than 1 hour. Service was excellent. Truck drives straight and quiet. Very happy with the whole experience, which doesn't happen too often with me. Highly recommend this location.
    5/ 5stars
    by  
    on December 20, 2015
    I took my vehicle in to this location and was greeted by a helpful and knowledgeable sales advisor. It was evident that he understood my needs and the prices were excellent!
    5/ 5stars
    by  
    on November 3, 2015
    They took care of all of my concerns, and even helped me save some money on a new wheel.
    5/ 5stars
    by  
    on October 15, 2015
    Been going to Firestone for yrs. Have no complaints!
    4/ 5stars
    by  
    on September 10, 2015
    Was shocked and a little disappointed to find out Edward is no longer the manger. However, I've had good experiences at this location so I decided to keep my appointment. New manager Ethan is pleasant. Work was completed and I drove to my next errand stop. Noticed one of the bulbs I requested to have replaced was not working. I drove back and mechanic David apologized for the inconvenience and promptly replaced the bulb at no cost. I'm very skeptical when it comes to mechanics but I feel the staff at this Firestone is not out to overcharge or repair things which do not need to be repaired.
    4/ 5stars
    by  
    on July 2, 2015
    I recently had an oil change and tire rotation. I was very happy with service and will visit this location again
    5/ 5stars
    by  
    on June 27, 2015
    Very friendly I got my tire change there great service would definitely go back for any other service.
    4/ 5stars
    by  
    on June 19, 2015
    They had a good deal on tires and the service guys were very helpful in helping me.
    5/ 5stars
    by  
    on June 11, 2015
    Edward and the team are always helpful! Great service!
    3/ 5stars
    by  
    on May 15, 2015
    I've used this Firestone for two years now, and have had a couple problems that Edward has helped in getting resolved. If it wasn't for him, I would have gone elsewhere and handed my hard earned dollars over to someone else with a big smile on my face. Good place for tires, but I'm reluctant to have any of the techs touch anything else besides my tires. If u want excellent face to face customer service for tires, go here. I won't say much about there techs, because i understand a bad day, or can see how something like a tie rod being left loose can happen. Actually I can't see that, but Edward made sure I left there satisfied. It's a shame he has to be the face of a company that he has to constantly stick up for, (I witnessed two other complaints the same day I sat there waiting for my car to be re repaired). He's good people, and due to him being there, I will continue to go there for my tire needs.
    5/ 5stars
    by  
    on April 17, 2015
    My trusted auto center. Been going for years. Very caring crew
    5/ 5stars
    by  
    on February 27, 2015
    I go to this location because of Ed. Always professional, and gives great feedback.
    1/ 5stars
    by  
    on February 26, 2015
    I went to fire stone for a tire plug, and when I left my breaks and rotors were not put back properly. Now beings though I had to leave Georgia in a hurry I could not wait for them to fix the new problem they made. So when I got back home I had to go to the dealership and pay more money for a new problem that was caused by firestone. So with that being said I will never go to another firestone ever nor will I ever recommend anyone I know. So for now I have nothing but bad things to say about firestone. And by the way the dealership I went to told me I still had about three to six months left on my breaks. And I was told by firestone that my breaks were no more good. So thank you and have a nice day.
    1/ 5stars
    by  
    on February 6, 2015
    I will not go back to this particular Firestone. They were telling me I needed things that I didn't need. I know this because I have a relative that is a mechanic also. He lives much further away and is very busy. Thank goodness I got a second opinion before I went ahead with the fix. I guess times are tough and ppl need to do what they need to survive but that doesn't mean you have to lose your integrity and lie to customers.
    5/ 5stars
    by  
    on January 27, 2015
    Last week I took my wife's car to the firestone at Norcross, GA. The car had rear break lights problems...was not getting the power ..But at firestone they found the problems in very short time and fixed it. I am so pleased about it.
    2/ 5stars
    by  
    on January 27, 2015
    employees stares at me like they want to do something and laughing while looking at me. not even a spec of a smile. garbage. never will return. makes sure everyone gets the memo
    5/ 5stars
    by  
    on January 23, 2015
    Great Experience Every Single Time!!! They just make you feel like part of the Family!!

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone