Firestone Complete Auto Care: Your Source For Tires And Repairs At 2720 Town Center Dr Nw In Kennesaw

Welcome to Firestone Complete Auto Care at 2720 Town Center Dr Nw! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2720 Town Center Dr Nw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #7781 Managed by Donna Cantlon

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check fluid levels, air filters, the battery, and more. Additionally, we're devoted to providing the best auto repair possible all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.9 of 5) - 25 Reviews
    5/ 5stars
    by  
    on August 13, 2018
    Great!
    5/ 5stars
    by  
    on March 24, 2018
    John and Justin did a great job when my car overheated.
    5/ 5stars
    by  
    on January 7, 2018
    John did an excellent job. Makes sure the job is done right and very courteous. He is a great leader for those around him and I would travel past the other firestone tires to go to this one because of him.
    5/ 5stars
    by  
    on September 17, 2017
    Great teamwork and professionalism. Technician was completely thorough and fully explained what was wrong with my car. Highly recommend this location.
    5/ 5stars
    by  
    on September 17, 2017
    Great teamwork and professionalism. Highly recommend this location
    5/ 5stars
    by  
    on May 29, 2017
    John and his team helped me beyond belief. They were truly a blessing in my life. When I was stressed about my car problems they reassured me I was in good hands and they were absolutely right. From beginning to end they were excellent. When I had to work double shifts and wasn't able to get my car towed, john let me leave my car in the lot and made sure it was safe. Not only that, but when it was time to pay he gave me the best deal ever on my service and I was almost in tears. You can tell when someone is genuine and John was definitely that. I could not be any more grateful for everything he's done for me.
    5/ 5stars
    by  
    on March 23, 2017
    Great service from service Mgr John. Very knowledgeable and caring. Good prices and quality products
    5/ 5stars
    by  
    on February 13, 2017
    John Smillie, the service manager there is absolutely incredible! He is extremely knowledgeable in this industry. The customer service he demonstrates should be a model used in your organization to show everyone else what exactly customer service is. I literally watched and listened to him handle multiple customers and calls like a smooth, seasoned veteran. John is a true asset to your Firestone team. I would highly recommend John for any future managerial role that might open up within your organization. John is awesome!
    5/ 5stars
    by  
    on January 6, 2017
    When I first visited this location, I was so pleased with all the staff and the excellent service I received. When I moved further away I did visit another location but they just didn't measure up to the satisfaction level of Towne Center. I don't mind taking the extra time or driving the extra distance for my car service here!!! John, Greg, George, Maurice and all the other staff are fantastic and like family!!!
    5/ 5stars
    by  
    on December 30, 2016
    The Crew here is awesome! John is a great Sales Advisor, excellent customer service, honest, and a great guy to deal with. The Technicians were awesome as well, Nolan and Justin were quick and efficient, very knowledgeable, and great quality of work. Thanks Guys for the awesome job you guys did!!! Recommended Satisfied Firestone Customer
    5/ 5stars
    by  
    on June 23, 2016
    Richard and the staff of Firestone have as always been fantastic working on my 2005 Mazda Tribute and My 1988 Suzuki Samurai. I have been coming to Firestone in Myrtle Beach for many, many years prior to our move to Kennesaw last year. I will always trust my vehicles to Firestone care.....Thanks Richard and all
    5/ 5stars
    by  
    on June 17, 2016
    Rachael is exceptional in customer service! She knows how to take care of people. In return I will be a customer for life
    5/ 5stars
    by  
    on June 13, 2016
    Appreciate the expertise, the quick service and willingness to go beyond the norm to make me feel at ease--and in translating my needs when I wasn't clear myself! Great experience, will most definitely return!
    5/ 5stars
    by  
    on April 2, 2016
    The manager Rachael and co worker Brittany went above and beyond! We were traveling through and had problems and they made phone calls for us and asked if we needed anything else and stayed after closing to make sure my family and I were OK! Great team members at this location! So kind and helpful! Thank you all!
    5/ 5stars
    by  
    on October 29, 2015
    Service manager Harold Williams was very helpful and courteous. Thoroughly explained my options for purchasing two front tires.
    5/ 5stars
    by  
    on August 6, 2015
    I made an on-line appointment the day before, arrived as scheduled and was quickly helped and had my service work completed.
    5/ 5stars
    by  
    on June 13, 2015
    RACHEL, KRYSTAL AND HER TEAM ARE AWESOME AND MAKE SURE THAT YOU GET IN AND OUT AT A FAIR PRICE!
    5/ 5stars
    by  
    on May 22, 2015
    This is the second set of brakes that this Firestone store has installed on my 2006 toyota camary 118,000 miles. I was treated to excellent service and a reasonable price.
    5/ 5stars
    by  
    on April 28, 2015
    They replaced a tire that was damaged and I am pleased with their service.
    5/ 5stars
    by  
    on April 18, 2015
    The management and technical staff of this location personify the absolute best of what a service center should be and is. They are couturiers, efficient, punctual, and exhibit a degree of professionalism exceeding many dealer service centers. All of my vehicles are covered by lifetime service plans guaranteeing me peace of mind and confidence that regardless of the demands of my travel itinerary I am always prepared.
    2/ 5stars
    by  
    on April 17, 2015
    Customer service indoors was fantastic and I mean amazing! I was getting only front brakes done (pads and resurfaced rotors). The job took a little over 2 hours. My calipers were custom painted and had a Lexus Logo on them. The Mechanic (older man) was not careful at all and didn't take any precaution as to protect the paint on my calipers. (I went to various places and they all were extremely careful as to protect the paint). What made me angry is that I found out after I got home, which ticked me off because he didn't even have the courtesy to tell me that he damaged the painted parts. Never going there again. Although, the customer service was phenomenal and people were great, the lack of work ethic and honesty from the mechanic (Actual service provided) really ruined it for future business. The Fair rating was provided because the customer service was beyond great inside the office. But without that exceptional aspect, it would have been poor.
    5/ 5stars
    by  
    on February 3, 2015
    Everything went smoothly. Performed good work. Will return
    5/ 5stars
    by  
    on February 3, 2015
    My wife's broke the torsion bar in her car which Nissan no longer made. They took very good care of us until we could locate a bar. We appreciated the great customer service.
    5/ 5stars
    by  
    on January 25, 2015
    I used them about three months ago.They did an alignment, radiator flush, oil change and serpentine belt change.
    5/ 5stars
    by  
    on January 22, 2015
    The store manager and the service manager are a great team. They are honest,professional and really care about us customers. They go out of their way to put you at ease and let you know what to expect and then deliver. I don't exactly know how to put into words what a super experience I had with an emergency situation that just could have been really bad. They stayed late for me in order to complete the repair work and I was able to get home that evening. I had to come back the next morning and the store manager just made everything right. I have been coming to this  Firestone store since 2006 for my 3 vehicles and I just can not say enough about this shop and the people that run it and do repairs. I feel very comforted knowing I will be treated honestly and fairly and given the benefit of the doubt by Rachael and Rachel. Firestone is fortunate to have these ladies in their employ as they make the customer experience one to be shared with others who in turn will make this store their store.too.

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