Car Tires And Services At 5657 Wendy Bagwell Pwky: Firestone Complete Auto Care In Hiram

Ready to come in to your local Firestone Complete Auto Care on 5657 Wendy Bagwell Pwky? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5657 Wendy Bagwell Pwky
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #317131 Managed by Cedric Harris

HOLIDAY HOURS

Please note our hours forLabor Day

  • 09/035pm-7am
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll examine tires, wipers, belts, and more. Plus, we're dedicated to giving you the best service possible, all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.3 of 5) - 33 Reviews
    5/ 5stars
    by  
    on July 15, 2018
    Eric was attentive to my needs. He told me how long it would take and it took less than expected. My car was serviced and ready and Eric made the entire visit pleasant. His customer service skills are top notch.
    5/ 5stars
    by  
    on June 11, 2018
    Eric made me feel comfortable and kept me informed each step of the way. The total cost was worth it! Excellent Customer Service, Extremely Professional Knowledgeable Staff.
    2/ 5stars
    by  
    on May 1, 2018
    I was underwhelmed by the level of customer service. I purchased new tires and was offered a courtesy check as well as a free alignment check. I received neither and was not advised as to whether or not my new tires have a road hazard warranty on them.
    5/ 5stars
    by  
    on September 2, 2017
    5/ 5stars
    by  
    on May 17, 2017
    Had a clicking noise whenever I switched control to a vent position, or A/C or Heat. Although they did not find the cause of the clicking, during courtesy check up they noted a bad belt. After replacing the A/C belts, NO MORE clicking noise!!!!!
    5/ 5stars
    by  
    on April 3, 2017
    Brought my Blazer for an oil change and something wasnt right after the work was done. Eric the service manager went above and beyond to make sure I left satisfied with a car that was in the same condition when I left with clean oil as it was when i brought it in. Very appreciative for the service and knowledge of Eric at Firestone Hiram
    1/ 5stars
    by  
    on December 7, 2016
    Fast oil change but extremely negligent.
    5/ 5stars
    by  
    on October 25, 2016
    Eric, Cedric and Wayne did a great job on my old service truck...they always have! Keep up the great work, attitudes and prices!
    5/ 5stars
    by  
    on October 24, 2016
    5/ 5stars
    by  
    on October 21, 2016
    5/ 5stars
    by  
    on September 29, 2016
    I went into the Hiram location not expecting good customer service, but to my surprise very pleased with the customer service I received from the sales advisor. He was very polite and helpful with my purchases. I was very pleased with a job well done!
    1/ 5stars
    by  
    on September 19, 2016
    I made an appointment at 3 pm to have 4 tires (that I had shipped to this location) put on my vehicle. My husband arrived at 2:45 to drop off the vehicle and was told it would take an hour. At 4:17 we received a call telling us it was going to be $20 more than we were quoted, because they quoted us for the wrong tpms (even though they were told what vehicle I had when I made the appointment.) When we arrived back at the store at 4:20, my car had barely been touched. At around 5 I heard a technician ask about my tires, stating that there were only 3 that they could find. Nobody ever said anything to me, or acknowledged that my family and I had been waiting around for the last 40 minutes. At close to 5:30 they finally put the tires on my vehicle (I guess they ended up finding my other tire?). So after almost 3 hours and $20 extra dollars my tires were finally installed on my vehicle. I sat and watched the employees standing around and talking while we waited on out vehicle. Save yourself the headache, go somewhere else.
    1/ 5stars
    by  
    on June 18, 2016
    5/ 5stars
    by  
    on December 1, 2015
    I wanted new tires before traveling for Thanksgiving, but I was working every day before. The guys here worked with me to make an appointment and to have the job completed during a short open window I had. I requested an alignment, but after doing a free check, I was told I did not need one so I should save my money. I had already budgeted that cost into the price, but it's always great when someone saves you some money!
    5/ 5stars
    by  
    on November 22, 2015
    Eric was very professional and courteous. Work was completed within time stated.
    4/ 5stars
    by  
    on November 22, 2015
    Timelines is the area that needs to be most improved
    5/ 5stars
    by  
    on November 17, 2015
    Great Tires, Great Price, Great Service, thanks again for the great experience.
    5/ 5stars
    by  
    on November 5, 2015
    Outstanding Service from my man Eric!! You want honest and good service go see him! You won't regret it!
    4/ 5stars
    by  
    on October 15, 2015
    I recenlty visited 1 week ago for oil change. Service was done quickly. But they were not able check my air filter. I was not given any explaination as to why they were not able to check it but noticed on my reciept when I got home it was not checked with the oil change. Also noticed I a note stating I needed my brakes flushed and was not verbally told or given a quote to have work completed. Overall great customer service. Sitting area was clean and pleasant.
    5/ 5stars
    by  
    on September 26, 2015
    They always take good care of me and my vehicles. Good staff and management.
    5/ 5stars
    by  
    on September 20, 2015
    The last 170k plus miles, I have not let anyone work on the car but the OEM shop, but no more. These guys are great and faster and less expensive then the OEM shop.
    5/ 5stars
    by  
    on June 27, 2015
    The people there work with me to resolve issues that I have. Timing is never good for a repair but at times they have gone above & beyond for me.
    5/ 5stars
    by  
    on June 6, 2015
    I always bring my vehicles here. Eric is great. I'm comfortable with sending my wife here knowing that she won't get ripped off.
    5/ 5stars
    by  
    on May 31, 2015
    These guys always do a great job. They have been the exclusive provider of tires for all my vehicles. ( A couple BMWs , and our Audi A5) Professional service and the only people I trust to install tires on my cars.
    2/ 5stars
    by  
    on February 26, 2015
    They suggested a fuel induction service and through the process they broke my intake throttle body, my husband talked a representative and he told him to go and purchase one and that firestone would refund the money. My husband informed the representative that firestone needed to purchase it and put in on. That has yet to happen, then the store manager informed my husband that the broken throttle body does not effect the car and only gave us a 50 store credit only to use at there store. The also repaired the right wheel barren on another one of our cars and the mechanic left a great deal of oil on the car.
    5/ 5stars
    by  
    on February 4, 2015
    Excellent service and the technicans were very thorough.
    4/ 5stars
    by  
    on January 26, 2015
    Everyone is friendly, knowledgeable and trustworthy.
    5/ 5stars
    by  
    on January 26, 2015
    All of my cars I take to Firestone for repairs. I am happy with all of my services. The staff is always friendly and courteous. As always thank you.
    5/ 5stars
    by  
    on January 25, 2015
    GREAT SERVICE ERIC TAKE. GOOD CARE OF MY CAR AND ME
    3/ 5stars
    by  
    on January 24, 2015
    Last service was about a month ago in Hiram didn't have to wait more than 2 hours for oil change.
    5/ 5stars
    by  
    on January 23, 2015
    I took my car in at the Hiram location for brake repair and I didn't have the amount of money they had quoted me so they ended up giving me a little discount. They were very concerned about my well being and being able to drive safely. I really appreciated it:-)
    5/ 5stars
    by  
    on January 23, 2015
    The tech who worked.on my vehicle discovered a.problem.that.the the dealer missed.
    4/ 5stars
    by  
    on January 22, 2015
    associates are friendly and knowledgeable. Truthful about whether or not they could do the service.

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone