Car Repairs And Tires At 5437 Veterans Pkwy From Your Columbus Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 5437 Veterans Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5437 Veterans Pkwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #12661 Managed by James Ferguson

HOLIDAY HOURS

Please note our hours forInd Day

  • 07/04Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll inspect lights, steering, hoses, and more. Plus, we're dedicated to offering the most consistent service on the market, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (706) 256-8332.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 45 Reviews
    5/ 5stars
    on April 5, 2018
    Joey Barker ,Kareem Blue and Brian Waren are the best !!! They are great listeners and they will not leave you unhappy!!! Their promise to you is nothing but the true. My Acura is now my best friend because of them. Thanks again !!
    5/ 5stars
    by  
    on March 26, 2018
    Great Customer Service and Very Knowledgeable
    5/ 5stars
    by  
    on January 18, 2018
    Went to have tires balanced and rotation for up coming trip Atlanta airport (1/17/2018 day of snow storm roads very bad but the Bridgestone ecoppa 422 tires got me there and back these tires are amazing tires handles very good on snow pack icy roads. This is my second set the first set lasted over 5 years. Well worth the money.
    5/ 5stars
    by  
    on October 27, 2017
    The manager Brent was very friendly and very helpful in resolving my issue. He explained why my issue was occurring and recommended products. He also explained other minor issues I had with my car. I appreciate his genuine customer service and will recommend this location to family, friends, and coworkers.
    5/ 5stars
    by  
    on June 10, 2017
    As a woman who knows a little about a vehicle, it is like a breath of fresh air to have a company do the work I requested on my car WITHOUT the, "oh by the way, your car needs this and this and this at an astronomical cost". We discussed the work that my car actually needed which gave me the all the information I needed to schedule the repairs according to my finances.
    5/ 5stars
    by  
    on May 21, 2017
    The wait took a little longer than I had planned but I was a drop in on a Friday for new tires and alinement! Brent (service manager) was awesome! Brian, my technician was superb, thanks to him and Patrick I didn't lift a finger to pack my tires (used) in my car. Always a pleasure working with you!
    5/ 5stars
    by  
    on April 23, 2017
    Firestone Auto Care service were great! The staff was professional and friendly! There prices are the most affordable ones in town!!
    5/ 5stars
    by  
    on April 2, 2017
    5/ 5stars
    by  
    on February 1, 2017
    5/ 5stars
    by  
    on September 17, 2016
    5/ 5stars
    by  
    on September 8, 2016
    I was extremely pleased with the service I received yesterday, the entire staff was excellent. Thankyou Firestone
    2/ 5stars
    by  
    on July 10, 2016
    Being military my family and I move quit a bit and I have relied on Firestone to by our primary auto care establishment. I had used this location before due to it's convenient location to my house and had received quality service on oil changes and new tires for my RV. However, when it came time to put new tires on my truck the service I had come to expect was tarnished. I own a 08 Dodge Ram 2500 Cummings and I use it to pull my 30 ft RV. I was in the market for two new tires for the rear since the two front had recently been replaced. I needed something economical that would fit my budget and asked the sales representative for a recommendation. He recommended the Primewell Valera H/T $130 50,000 mile limited warranty. This sounded like a good recommendation that was within my budget and I figured that since I had just had new tires put on my RV from the same location they knew what they were talking about. Well it turns out that according to Primewell's website the tires are recommended for SUVs and light trucks not a heavy duty diesel truck. I had the tires for 18 months (27,000 miles) when I noticed that the passenger side tire was wearing uneven and the driver side TPM sensor kept going off. This concerned my since I always make a point to keep my tires inflated at the recommended pressure and check them after every camping trip, so I scheduled an appointment to have them checked because I had a major trip coming up where I would be pulling my RV. I was told by the service advisor and technician that this was normal and the technician replaced the TPMS tire fitment after I recommended that he check there for the air leak on the driver side. When I asked about the warranty and my concern about the condition of the tires for my trip I was told that due to the limited warranty I could receive a prorated price for new identical tires that would cost $108/tire. A poor recommendation considering again that the Primewell Valera is designed for "light trucks and SUVs". Given that I was told the normal wear of the tires was okay I prepared the truck and RV to make an 1,800 mile round trip to Texas to pickup my kids from their summer vacation. On the return trip I noticed a marked difference in the tires and how they were both handling (the driver side walls were rippling and the passenger side felt as if it was going to come off). I proceeded the remaining 350 miles with caution driving the minimum speed limit home. When I removed my RV from the truck my wife noticed that the passenger side tire was bulging, bald, and the rubber was beginning to tear apart. I am grateful that the tire did not rupture during our trip home given that I was pulling my RV and had my family with my traveling 70 MPH on the highway, this could have been a disastrous accident. Disappointment is an understatement for how I feel toward the Firestone on 5437 Veterans Parkway in Columbus, GA and I will never recommend this location to any of my family or friends that are stationed in the area. I was able to get my truck to another Firestone where I was told by the service advisor that the Primewell Valera H/Ts should have never been recommended for my truck in the first place. Service advisors and technicians need to be better educated on the products that they are selling and installing for customers, because in our case this type of poor recommendation and lack of care could have turned catastrophic.
    5/ 5stars
    by  
    on April 23, 2016
    Great people and Great service
    5/ 5stars
    by  
    on April 23, 2016
    5/ 5stars
    by  
    on December 17, 2015
    Ben provided the absolute best service and attention to detail I've ever experienced in 45 years of owning and servicing family vehicles. This is my first time at this dealership and the quality of product (tires and alignment) are superior. The service team are certified professionals who fix it right the first time. I have four cars in my family and will never use anyone else to service and repair them. This team defines EXCELLENCE!
    5/ 5stars
    by  
    on December 13, 2015
    I took my two vehicles for wheel alignment and for a change in wiper blades. The work was done well, and I was told correctly how much time it would take, and what the costs would be. Every thing was done on time, and well.
    5/ 5stars
    by  
    on November 21, 2015
    Very helpful and friendly also made appointment and that was peace of mind
    5/ 5stars
    by  
    on October 12, 2015
    Gave me a Great price on tires. Always good service.
    2/ 5stars
    by  
    on September 14, 2015
    Came in for 2 more Firestone tires...was told 1.5 hours. ...waited 4 hours...not happy
    5/ 5stars
    by  
    on August 17, 2015
    Brent is an awesome manager. The service advisors are very knowledgeable and extremely professional
    5/ 5stars
    by  
    on July 28, 2015
    I had my van towed in for a flat tire and questionable breaks, they checked everything and explained in a precise manner, even taking the time to show me my vehicle during the explanation!
    1/ 5stars
    by  
    on June 15, 2015
    I had made an appointment almost a week prior, and when I arrived for my appt. at 8:00am, I was told my tires were not there. I had to wait for them to retrieve them from another store. When the vehicle was finally finished, I went outside to get into vehicle, and asked the tech where my wheel lock was. He stated it was in the bag in my front seat, which I placed back into the glove box. About 15 minutes down the road, I received a phone call from the store that my wheel lock was there?? So I had to go back and retrieve it. When I got home, I realized the wrong tires were put on. I called the store again, and was told to bring it back, those tires were not there either, but they would be by the time I got back. I live 30 miles one way from the store, mind you. Then, took the truck back, still had to wait about two hours or more to get tires there and get them put on.
    5/ 5stars
    by  
    on June 12, 2015
    I went for an oil change last week and was impressed with the professionalism and efficiency of the staff. Will definitely return.
    3/ 5stars
    by  
    on June 9, 2015
    I took my car in for an wheel alignment and they did a good job and was done in the time I was told...
    5/ 5stars
    by  
    on May 25, 2015
    I have used them for both my old car and the recent purchase of a used car. They are honest, respectful of your time and don't try to scare you into unnecessary repairs. I will use them with my current car and recommend them to my friends and family.
    5/ 5stars
    by  
    on May 13, 2015
    They are my "Go To" place when it comes to tires. I can rely on them for a great price and fast service. The people who work there are always easy to talk to and work with.
    5/ 5stars
    by  
    on May 7, 2015
    My truck broke down on my trip tp GA. We deal with firestone in NJ so I decided to use them while away. There happened to be one close to the hotel I was staying so I called them and Ben was so pleasant and comforting to know they were going to take care of it. I really appreciated the quick and professional service.
    5/ 5stars
    by  
    on May 7, 2015
    I have been doing business for many years. Brent and his staff always do a great job.I appreciate the care in which they take care of our cars. Thanks for having great people at FIRESTONE JAMES COKER
    4/ 5stars
    by  
    on April 24, 2015
    I am always pleased with the service I received from Firestone,but I was disappointed about all of the other charges that I was charged,because I was not asked if If I wanted this,so I feel as they overcharged me
    5/ 5stars
    by  
    on April 21, 2015
    I will recommend Firestone to all my friends They are the people fix any repairs to my vehicle.
    5/ 5stars
    by  
    on April 1, 2015
    I have used this tire center for over a year. I currently live about 40 minutes away and am pleased to drive for the service and care and the time consideration I am always given. I trust their work...am pleased with the prices...and like the people there.
    1/ 5stars
    by  
    on February 27, 2015
    I will not use this location again. I have lifetime slignment from Firestone on 4 cars and I will find another location to do my alignments.
    5/ 5stars
    by  
    on February 26, 2015
    My entire family uses this store for our car care needs...We've been using them for years...Brian, Conway and the rest of the crew are always FRIENDLY and ACCOMMODATING...and ALWAYS do a GOOD JOB....Thanks Guys...R
    5/ 5stars
    by  
    on February 4, 2015
    I USED THEM ALL THE TIME AND THE SERVICE IS GREAT !!
    5/ 5stars
    by  
    on February 2, 2015
    I have use Firestone for years and their service and friendship cannot be beat.
    5/ 5stars
    by  
    on February 1, 2015
    I have been going to my Firestone for a loooong time. Everyone there, Carol, Brett, Conway…are all FANTASTIC! I would not go anywhere else. It is hard to find someone you can trust and I trust everyone there 110%! I feel I am not being UP SOLD! all the time….very trustworthy! Thank you all!
    5/ 5stars
    by  
    on January 31, 2015
    I was treated with personal care. I wasn't just a number. They fixed what was wrong, and explained to me in great detail what other problems I had and told me what I needed and an estimated price. Just all around great service!
    5/ 5stars
    by  
    on January 29, 2015
    Firestone has been caring for my vehicles since 2003 and I keep coming back. This experience was excellent, and the service was great as usual. Thanks for everything.
    5/ 5stars
    by  
    on January 25, 2015
    My husband and I have been coming here for a while now and have yet to have a bad experience! We're always greeted when we walk in the door, no matter how busy they are. They keep up updated on what they find with our vehicles, if anything. They're never pushy. Just really great people!
    2/ 5stars
    by  
    on January 25, 2015
    Your terms of service prevent a person from telling the truth and nothing but. I am taking my service work back to the car dealer.
    5/ 5stars
    by  
    on January 24, 2015
    I took my car to Firestone earlier this week to get an oil change,tire rotation, and alignment. The crew was friendly with excellent customer service. I always take my car to Firestone and will continue going there.
    5/ 5stars
    by  
    on January 23, 2015
    I been using fire stone for many years, always get great services.
    5/ 5stars
    by  
    on January 23, 2015
    They are very good and finish on time. Very professional.
    5/ 5stars
    by  
    on January 23, 2015
    I work in Columbus, but live an hour away and I will not take my cars anywhere else to be serviced. This is a clean facility with friendly service managers who set expectations that are high and those expectations are delivered to the customer. Brent is the best manager I have ever dealt with at any car service shop. He listens, tries to save you money and keeps you out of any unnecessary repairs. If you are looking for honesty, integrity and OUTSTANDING service, then this is the place for you!
    5/ 5stars
    by  
    on January 22, 2015
    I have NEVER gotten the wrong information or bad service I appreciate the time and effort the managers and service reps put into my vehicles.

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