Car Tires And Services At 2389 Mall Of Georgia Blvd: Firestone Complete Auto Care In Buford

Come in to your nearest Firestone Complete Auto Care at 2389 Mall Of Georgia Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2389 Mall Of Georgia Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #29459 Managed by Michael Robb

HOLIDAY HOURS

Please note our hours forLabor Day

  • 09/035pm-7am
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll examine tires, headlights, hoses, and more. Additionally, our team believes in providing the best auto repair possible all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 65 Reviews
    5/ 5stars
    by  
    on July 1, 2018
    Great experience. Very helpful salesperson
    5/ 5stars
    by  
    on April 5, 2018
    These guys are the best! Great service, best prices, and best guarantees
    5/ 5stars
    by  
    on March 25, 2018
    I was always scared to go to Firestone in Milwaukee Wisconsin. I lived there for 46 years. I moved here 5 years ago in 2012. I have had 2 experience with Fred at Firestone of Mall of Georgia and it was great. The reason I was scared to go in Milwaukee was because, a lot of my friends said they were a ripoff and the customer service was bad when you took your car back.
    5/ 5stars
    by  
    on March 24, 2018
    Our family have been Firestone customers for 20 + years. Have followed both manager and and advisor from Gainesville location to Atlanta, then to Buford, and now to Mall of Georgia. Completely trust their care of our vehicles! Timely and quality service...competitive prices..great location!
    5/ 5stars
    by  
    on March 24, 2018
    Our family has been a Firestone customer for 20 + years. Have followed both manager and and advisor from Gainesville location to Atlanta, then to Buford, and now to Mall of Georgia. Completely trust their care of our vehicles! Timely and quality service...competitive prices..great location!
    5/ 5stars
    by  
    on September 16, 2017
    Super friendly staff. Always attentive. Eager to help customers. One of the few places I have complete trust in the staff with my vehicle. This is location specific!
    5/ 5stars
    by  
    on August 30, 2017
    Used the online service to make an appointment. The staff was welcoming and friendly. Felt very comfortable. work was done in the expected time.
    5/ 5stars
    by  
    on August 1, 2017
    Mike Robb and Fred are great at customer service and keeping my vehicles in great running order. I have been bring my car to these gentlemen for over 13 years. They give me great service. They did the work on my car today in exceptional time... I was expecting to be waiting for 3 to 4 hours but it was done in 2 and half hours...I was so surprised... They did a great job...
    5/ 5stars
    by  
    on July 22, 2017
    Friendly, honest, great prices, and fast service. Best experience I have had with Firestone.
    5/ 5stars
    by  
    on June 23, 2017
    I appreciate how honest and nice all the guys were !
    5/ 5stars
    by  
    on March 29, 2017
    Great service (as always). My vehicle was ready on-time and the sales advisor took the time to check multiple discount options to provide the best price available.
    5/ 5stars
    by  
    on March 19, 2017
    I've been using this store for many years and won't ever go anywhere else! Honest, friendly, no sales pitches and no pressure! They always have great coupons for just about any service or product. Also, several times I've shopped around for tires for multiple vehicles over the years and not even Costco could beat their prices!
    5/ 5stars
    by  
    on December 27, 2016
    Friendly and great customer service! Wait time was no longer than expected, & the sales rep listened to my request and understood my reasoning.
    5/ 5stars
    by  
    on December 7, 2016
    Friendly and quick service
    5/ 5stars
    by  
    on November 21, 2016
    Sales reps Scott and Fred were very courteous and understanding. I had a battery replaced and the Firestone dealership did it quicker and cheaper than what a auto parts store would do it. In fact, the auto parts store wouldn't do it because it would take too long. Firestone did it in half the time.
    5/ 5stars
    by  
    on November 20, 2016
    Fred is absolutely amazing. Friendly and fast service.
    5/ 5stars
    by  
    on June 25, 2016
    I like the fact that you have a mature management staff on hand to answer all of your questions and put you at ease with all your concerns
    4/ 5stars
    by  
    on May 31, 2016
    had a great experience feel they did not rip me off because I am a woman they did a diagnostic test and only did what he felt needed to be done got out under 200.00 and when I asked if I should do more he was honest and told me he could not recommend any other thing that my car was fine. I left feeling safe with my car and happy with the price
    5/ 5stars
    by  
    on May 2, 2016
    I was so surprised how kind they were! They did the repair on my car in less time than quoted, explained everything to me clearly and didn't hassle me with upsells. I'll be back for my future maintenance. Thanks guys!
    5/ 5stars
    by  
    on March 29, 2016
    I got the greatest customer service with this Firestone than I think I have ever had. I got a flat heading to Atlanta from SC in order to catch a flight. I had to have my car towed to this Firestone as I was picked up off I-85 and left my car on the highway. They put new tires on the car, changed the oil, checked alignment and replaced my battery while I was overseas. When I returned on Easter Sunday, they contacted me and the store manager came into the office to ensure I got my car and could get back to South Carolina. Now that is customer service!
    1/ 5stars
    by  
    on December 11, 2015
    I had a appointment and waited for my car to be worked on, waited for an hour and a half, checked on the progress and realized they didn't even start yet. I left and will never go back.
    5/ 5stars
    by  
    on November 29, 2015
    Went to purchase a life time alignment and it was around 6pm thinking it would take a while. Ran across the street to Mall of GA and about 25 minutes later I was called saying the alignment was done.
    5/ 5stars
    by  
    on November 28, 2015
    I used them to install new tires on my 3 vehicles. They were able to find rare tires for my BMW with a great price. Definitely recommend this service! Thank you
    4/ 5stars
    by  
    on November 21, 2015
    I had purchased a lifetime alignment over 10 years ago, but it was still in effect. I also got my oil changed and was a good price at $19.99. They told me some concerns w/ my vehicle but did not pressure me, which I appreciated very much.
    1/ 5stars
    by  
    on November 17, 2015
    I needed a headlight replaced. The bumper had to be removed to do so. When Jimmy changed it, he called me to the car to show me a "loose" wire, which wasn't loose before I came. Some techs pull on wires instead of having a firm grip on plastic harness. Ron "ordered" the harness. I went without a headlight for close to 6 or 7 days and was pulled over 3 times. When I came back they had my car up for a hour until MARK said it was the wrong part. And says he'd go to the dealership himself and have it in a hour, he's call me, so I went home. I called him 4hours later and he said come in the morning. I told him once again that I work nightshift so I'm mainly I the road at night and I need it badly. The part came an additional day after. I went to get it done and an older, short, mechanic drove my car in. Once he backed up he didn't bother to touch the brake before just throwing my car into drive and he became grouchy once MARK and myself pointed out the issue. I choose Firestone over any other shop and I send alot of business to you guys. I'm very disappointed with the way everything went especially when the labor of a $14 bulb is $123 after 30min of labor, such a inconvenience.
    5/ 5stars
    by  
    on November 14, 2015
    Every time I have a question, they answer it professionally. Whenever I have a problem with my vehicle they fix it and that's Really what a real consumer whats, to do the job right the first time and they do. I Really appreciate that about this location.
    5/ 5stars
    by  
    on November 11, 2015
    Bought new tires. Sales person very knowledgeable on product. Work very timely.
    5/ 5stars
    by  
    on November 7, 2015
    I have been there a week ago it was very nice experience
    5/ 5stars
    by  
    on October 26, 2015
    I have been coming to Firestone to take care of my cars for nearly 20 years. My most recent visit, the sales advisor noticed that I was coming in "too early" for my oil change (based on mileage and time), and didn't want me spending extra money on a service that was not yet necessary. I told her that I was planning an extended road trip, and would be traveling during the time of my 'scheduled' service, so she suggested a couple things to help with my road trip. Love when your service center thinks about YOUR needs before the company's needs.
    1/ 5stars
    by  
    on October 16, 2015
    Arrived on time for my oil appointment. The lady at the desk tells me that my appt. is not in the system. She isn't even nice about it, tells me that she will place me in, as if she is doing me a favor. I am holding my baby the whole time, she takes 2 long phone calls while I am talking to her, which I really don't appreciate while I'm holding my baby. It took them 1hour and 30 minutes to change my oil. I won't come back
    4/ 5stars
    by  
    on October 7, 2015
    I am glad I used them. Best prices I found for good tires. Did however have to pay for new alignment that I thought was included in new tire purchases. My 4 tires look great and ride so nice. Thank you
    5/ 5stars
    by  
    on October 1, 2015
    I had been shopping for new tires and got a quote from a local big box store. I stopped in at my local Firestone to compare the prices and spoke to the Store Manager. I explained that I have been out of work for a month and was searching for the best possible deal. The quote I had was less than Firestone's price, but I explained that the lifetime alignment service that Firestone offers is a great incentive that has saved me money countless times. The Store Manager was very attentive and courteous and she asked me to give her a moment while she researched what she could do to help. By combining her best price with a Bridgestone rebate, not only was she able to beat the other quote, but she can in significantly less! Thank you! You've made me a loyal customer for life, not just for tires but for all my automotive service needs as well. The customer service at your location is amazing.
    5/ 5stars
    by  
    on September 26, 2015
    I use this location every time I need work done on my vehicle. The people that run this location are simply the best at what they do and treat their customers with care and respect. I have tried to sell myself brakes about five times and it is refreshing to find a mechanic that doesn't try and sell you services your car really doesn't need. I get treated with respect and a sense that they actually care about their customers whenever I walk through the door.
    5/ 5stars
    by  
    on September 25, 2015
    I used them about a month ago. I purchased some new tires and an alignment.
    5/ 5stars
    by  
    on September 14, 2015
    Very professional and quick to complete services requested.
    5/ 5stars
    by  
    on September 5, 2015
    I made an appointment and was in and out in no time,very pleased
    1/ 5stars
    by  
    on August 13, 2015
    It was good, but I was charged Road Hazard Protection without notice when check out. It's not duty so you need to have my agreement before check out.
    5/ 5stars
    by  
    on August 6, 2015
    Good Service, Fair Pricing & never give me trouble with coupons. More honest than other auto care facilities in the area.
    5/ 5stars
    by  
    on August 6, 2015
    When ever I had an issue with my cars , we use them they are great.
    4/ 5stars
    by  
    on July 1, 2015
    Look at what I found in my engine when I got home Sunday! Over the years, Dee and everyone there has been great but this was a surprise. I just hope it was the fifth quart!
    2/ 5stars
    by  
    on June 21, 2015
    Disappointed in the poor customer service of the "front line" They were rude and argumentative. The techs that actually worked on the vehicle were the only ones that were friendly and courteous. I will be using a different location in the future.
    1/ 5stars
    by  
    on June 17, 2015
    I had them change the oil on my SUV and it started leaking on my garage floor. This is a 2012 vehicle and has never leaked before since I bought it new. They had to replace the plug because they forget the washer. I had to take time out of my busy day to take it down to have it fixed. They really didn't seem to upset and didn't offer me a discount or credit for my time. I will be taking my vehicle back to the dealership!! Plus they charged me more for an oil change than the dealership would!!
    5/ 5stars
    by  
    on June 1, 2015
    I am a regular customer (over 10 years) and just started going to the Mall of Ga location. I would like to say it is so good to know that there are people who truly value "customer service". DeeDee is the best employee I've encountered when it comes to putting the customer first and providing "honest" recommendations. This is very rare in the automotive repair business now days. She is pleasant with everyone that walks through the door and you can tell she has an excellent reputation with the customers! Best experience ever and every time I come in for service :)
    5/ 5stars
    by  
    on April 21, 2015
    There wasn't much time for me to get a flat repaired on a Sunday afternoon but they got me in and took care of it so I could get to work the next day.
    4/ 5stars
    by  
    on April 19, 2015
    I experienced great customer service at the Buford location. The took care exactly what I neede and informed me I didn't need a brake service.
    5/ 5stars
    by  
    on March 2, 2015
    Dee Dee is the best sales person I've ever worked with. She didn't push you into products you didn't need, but got you the best price on the products I wanted & needed.
    5/ 5stars
    by  
    on February 28, 2015
    I went in knowing I needed work done but no money and scared and walked out with everything done and felt confident and well taken care of
    5/ 5stars
    by  
    on February 27, 2015
    We needed a place to go for a brake job away from home and found your shop friendly and available.. They didn't try to take advantage of us because we were passing through...
    5/ 5stars
    by  
    on February 26, 2015
    They are my first choice before the dealers and their workmanship
    5/ 5stars
    by  
    on February 26, 2015
    The young man s name was Ron and he was sent from heaven got 4 new tires plus lifetime alignment it was very nice experience and is good to know that there is people with more patience than me
    5/ 5stars
    by  
    on February 26, 2015
    I have been a regular customer of this Firestone since it opened (2004?) for both my personal and business vehicles, and they have always done a conscientious and thorough job of a wide variety of work,including tires, brakes, hoses, and tune-ups to name just a few. I have recommended them to my friends and family!
    5/ 5stars
    by  
    on February 26, 2015
    Satisfied with the service. Don't think they sugested anything that didn't have to be done.
    1/ 5stars
    by  
    on February 8, 2015
    They use to be trust worthy but now I'm reluctant to use Firestone anymore. I feel they don't give the best price for the service received. I felt they took advantage of me because I'm a lady but when my husband went in and spoke to the manager they apologized and treated him with respect.
    3/ 5stars
    by  
    on February 4, 2015
    Went in for standard maintenance - oil change, alignment, balance and rotation. These services were performed quickly and well. As always the attendant recommended a bunch of services based on my car's mileage rather than on whether my car actually needed them.
    2/ 5stars
    by  
    on February 3, 2015
    I went for oil change,tire rotation,topping the fluids.To my surprise later I noticed no fluid was topped.Now I am not sure about oil change and tire rotation
    5/ 5stars
    by  
    on February 2, 2015
    the service at this location is very good I have had a few concerns that were taken care of wright away. and they always stay in touch to remind me of up coming service for all the cars that we bring in
    5/ 5stars
    by  
    on February 2, 2015
    I have used this Firestone for over 10 years and have received very good service from them.
    5/ 5stars
    by  
    on January 28, 2015
    The service was great, it was not just to get a sale.
    5/ 5stars
    by  
    on January 27, 2015
    I used Firestone this past weekend and I need a rear bulb replaced.
    5/ 5stars
    by  
    on January 26, 2015
    Mall of Georgia Firestone has always been honest and up front with me. Even with a change over of staff they have been trustworthy.
    5/ 5stars
    by  
    on January 26, 2015
    Because the technichians are very professional and honest.
    5/ 5stars
    by  
    on January 25, 2015
    The customer service from Dee was exceptional. She was very knowledgeable about everything. I didnt have to spend all day waiting.
    1/ 5stars
    by  
    on January 25, 2015
    I wanted my sienna rear left leaky tire fixed. So My wife went there. But they said they couldn't fix it because they couldn't find a nail on tire. I don't understand why they were unable to find a nail! Who else should find a leak and fix it? Eventually they found a nail and fixed it. Job done in 5min LOL from finding a nail and fixing. Also we wanted a free tire rotation. I believe my four tires replaced last year and never stop for tire rotation so this is time for asking free rotation. But they said that couldn't do that because front 2 tire's sides were worn out too much. Then they keep saying need 2 new tires. I felt like forcing me to buy 2 new tires. My friends looked at my car front tire. Saying that look good no need to buy new tires. just rotation. Nothing to worry.
    3/ 5stars
    by  
    on January 24, 2015
    Went in for oil change and they were super fast this visit ! Awesome, but day 4 my oil light came on and was showing low, I paid for extra oil but now it's low? Maybe the service was a little too fast this Visit.
    4/ 5stars
    by  
    on January 24, 2015
    I set an appointment for my step daughter and they were very accommodating.

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