Car Repairs And Tires At 5578 Peachtree Industrial Blvd From Your Chamblee Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 5578 Peachtree Industrial Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5578 Peachtree Industrial Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #594121 Managed by Valery Kryvapuskau

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, wipers, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(3.9 of 5) - 39 Reviews
5/ 5stars
by  
on October 5, 2018
Service advisor Val was super accommodating and explained in detail explaining the work I was having done.
5/ 5stars
by  
on July 16, 2018
Customer service here is wonderful. Sales associate and technicians are thorough and knowledgeable. Great experience!
5/ 5stars
by  
on April 29, 2018
We are very grateful for the prompt and efficient service we received from Jhe’rell Daise, he helped us get back on the road quickly. Thanks again.
1/ 5stars
by  
on April 20, 2018
I bought 4 new tires and next morning one was flat!!!!!
5/ 5stars
by  
on March 28, 2018
As I entered Firestone Complete Auto Care Store located at 5578 Peachtree Ind Blvd Chamblee, GA I was kindly greeted by JHE'RELL DAISE Manager of Tire Sales he presented me with amazing and excellent customer service he was very patient with me as a first time customer at the store by going above and beyond to satisfy my needs when it came to tires making sure my experience was a great one Mr. Daise provide helpful suggestions I was so thankful for his extreme gratitude I couldn't wait to brag and refer my family and friends I also would like to thank the mechanics who serviced my vehicle and now my car is back on the right track I am a satisfied customer if I had to rate Firestone I give it 5 stars and would definitely recommend people.
5/ 5stars
by  
on March 22, 2018
I walked in with a nail in a tire that was essentially flat 25 minutes before closing time. Mr. Daise -- the Manager of Tire Sales -- was very helpful and they replaced the tire at an excellent price.
5/ 5stars
by  
on February 10, 2018
4/ 5stars
by  
on February 6, 2018
5/ 5stars
by  
on November 6, 2017
4/ 5stars
by  
on October 31, 2017
5/ 5stars
by  
on September 29, 2017
Service staff Amanda and technicians DJ and Xavier are top notch! Honest, straightforward, caring and concerned. Made the experience very pleasant and the customer feel confident. Definitely recommend this location and these excellent staff!
5/ 5stars
by  
on August 22, 2017
This place is absolutely amazing !!! Amanda at this location was so helpful and pleasant, she really went beyond with her excellent customer service !! I had an issue with my tire and it was about 6:58 pm and they close at 7pm. Most employees would be ready to get out and the last thing that they wanna see is a customer come in 3 mins before closing ( At least, thats what most companies/employees make you feel) but not Firestone in Chamblee. Amanda and her Technician named Acquantaus really gave me more than I expected to get at Firestone ! They really have a customer for life....They took their time and made me feel at ease during my visit. Please, if you are close by and have any issues with your car, this is the place to go. I hardly ever right a review, but I just had to because of my experience. KUDOS TO THE CHAMBLEE FIRESTONE location for having awesome employees and really caring about their customers ! AAAAA +++++++ SERVICE keep up the great work
5/ 5stars
by  
on April 26, 2017
Manager Donna Archer makes this place excel. Very efficient, polite, and very pleasant. A fantastic Firestone representative. Congratulations to her and her whole team for a job well-done.
5/ 5stars
by  
on April 6, 2017
They always make you feel like your welcome and makes it easy to help you with your services
4/ 5stars
on November 25, 2016
I only have one complaint about my experience at Firestone. I care about the homeless also, but I was disappointed that a homeless man is allowed access in and out of the store in the mist of cisomers. I had my grandchildren and it was not a nice environment at all. I love the service bit not the atmosphere. Thanks.
5/ 5stars
by  
on September 19, 2016
My sales person Donna and my technician Derrick are a dynamic duo! They always make sure I'm taken care of and make me feel as though my business is appreciated!
5/ 5stars
by  
on July 26, 2016
Communication and service provided was excellent.
5/ 5stars
by  
on May 16, 2016
1/ 5stars
by  
on April 2, 2016
5/ 5stars
by  
on March 18, 2016
I made an appointment for an oil change and to have a few items checked for future servicing. I received a confirmation for the appointment I wanted and they took me at the exact time I came for servicing the next morning. I was greeted by a friendly employee and then waited in a clean customer area with a TV that worked and at the right volume. My car was quickly serviced and I got a complete review of the other items I wanted checked as well as honest suggestions from the technician. My car's interior was clean when I left that was nice for me compared to other servicing locations where I experienced a dirty steering wheel and seat. The Chamblee Firestone location got an A+ for this visit and I recommend them highly. I will be back.
5/ 5stars
by  
on December 18, 2015
Great work, work done in timely manner, checked on me and updated me on the car everytime they did something to my car, let me see everything that was wrong with the car, car runs so much smoother now.
5/ 5stars
by  
on December 6, 2015
Good Customer Service, definitely will be using them again!
5/ 5stars
by  
on November 6, 2015
I got an oil change and the service was great and nice conditions to wait.
5/ 5stars
by  
on October 14, 2015
The manager was quite helpful in explaining choices I had for tires and showed she cared. I will use this location again.
3/ 5stars
by  
on September 14, 2015
I recently moved to the area and was hoping to find a tire / service center close to my house that I could trust and continue going back to. However, after my first visit to this Firestone, I will unfortunately have to keep looking - unless I just need to go there out of pure convenience - being so close to my house. I went to this Firestone with the need for tires, back taillight out, oil change - as well as questions on whether or not other fluids were needed, if an alignment was needed, belts, hoses, brakes, etc... However, when I was told my car was ready (took longer than they originally estimated - although I was not in a hurry and that may have played a factor), I did not notice until I came home that the light was not fixed (they did fix another one that I did not know about) - nor was the oil changed.
3/ 5stars
by  
on September 13, 2015
It was a holiday, after calling couple of places to change the alternator they offered me the cheapest service cost. However they overpriced the cost of alternator by at least 60$. The manager did a small discount. Overall I paid less than when should I have paid elsewhere at this day.
5/ 5stars
by  
on September 7, 2015
I stopped by Sunday morning to get a price quote on 4 tires. They didn't have all 4 of the model I wanted on hand so I thought I would have to make an appointment for later in the week. Instead, they located the tires at another location and installed them in short order that same day. I appreciate the really good service from the entire staff.
1/ 5stars
by  
on March 11, 2015
Recently I visited the Firestone and was advised I had an internal engine problem and was recommended to go to the Dealer. Knowing the dealer is the most expensive person in town I went to another company up the street for a second opinion and found out that it was two sensors that needed to be changed. No internal engine problem. How can you miss that? The check engine light was on and I paid for a diagnostic and you recommend me to the Dealership. Terrible service. I had trouble with my vehicles in December 2014. Had a lot of work done to my vehicle that was suggested by the Firestone crew. It did not fix my problem but was drivable and I revisit in February 2015 for the same issue and you send me to the dealership. In a matter of hours the other company was able to tell me whats wrong and fix the car. Very disappointed in Firestone and will not do business with them. Actually I have a lifetime alignment with them so I guess I will use that service at another location.
3/ 5stars
by  
on March 7, 2015
I like Firestone for basic things like oil changes but anything major is going to run you a pretty large bill. I like that they will look up the most recent coupon and honor it in their shop. : )
1/ 5stars
by  
on March 3, 2015
The personnel at this location are nice enough at face value but fail to meet expectations. I personally brought my vehicle back to this location FOUR times for the same work. The manager requested I bring it to a nearby dealership for inspection of their work TWICE and I was expected to pay for the diagnostic upfront to receive reimbursement afterwards. The first time I did so the dealership waived the $54 diagnostic charge but advised me the parts had been installed backwards. The second time I paid the fee and have still not seen the reimbursement applied to my Firestone Credit Card account (one that almost seems useless to me after such a long and agonizing experience). I have since simply traded in the vehicle after having the work re-done AGAIN in November but it was still experiencing the same issues and making the same noises when left at the dealership. Who is to say how much that actually cost me in trade-in value? I will never visit this location again.
2/ 5stars
by  
on February 27, 2015
I was quite displeased with the wait although I scheduled a time to avoid their normal long wait. And the television was agonizing to even listen to while I tried to get work done. ...won't be going back there anytime soon.
2/ 5stars
by  
on February 26, 2015
The past two times I was there, they did not complete the services I had requested! Very dissatisfied and looking for another auto care facility. Their staff doesn't focus on your requests.
1/ 5stars
by  
on February 25, 2015
Had to take vehicles elsewhere to get fixed when I was told nothing could be done.
5/ 5stars
by  
on February 4, 2015
I used them a few months ago. They explained to me and showed me the important of getting your tires balanced and rotated regularly to extend tires.
5/ 5stars
by  
on January 27, 2015
I have used this location for my last 3 cars over the years. I never go to the car dealer for service since I trust Firestone and the employees there. They have always been friendly, fast and accommodating. They always remember my military discount too...
1/ 5stars
by  
on January 27, 2015
If you need tires, this may be a good place. But I would never go there for any kind of work. They charged me quite a lot and didn't fix the original issue. Not to mention, had another problem and I had to go to a different Firestone to get that fixed correctly. The one plus is they were nice but nice doesn't help you when you break down.
2/ 5stars
by  
on January 26, 2015
I purchased Life Time Alignment for my car. Last time I took the car in for an oil change they refused to align my car due to the rear tire ware. I took the car to an independent shop and they said that had no barring on tire ware. I went back to Firestone and the Manager basically blew me off and said she would look into it and get back to me. This is so disappointing. I have spent THOUSNADS of Dollars at this location on 4-5 different cars, over the past 8 years. Because of this and other service issues in the past 24 months, I will be leaving Firestone as soon as I get a new car and this service is no longer available to me.
5/ 5stars
by  
on January 25, 2015
I've been coming to this location for over two years, and every time the staff are professional and friendly. I've been a Firestone long-time customer of over 30 years, and this has been my favorite location in all of the states I've lived in.it's obvious that all of these folks have been trained very well to do what they do in a superb manner.
5/ 5stars
by  
on January 23, 2015
Johnny the store manager went over the call of duty to ensure my vehicle was well taken care of. He is an outstanding representation of the standard that the Firestone name carries. He followed up on.the service as well.as suggested additional maintenance that I did not know that I needed. I will definitely recommend this location to friends. Pamm Taylor

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