Firestone Complete Auto Care: Your Source For Tires And Repairs At 2530 Dawson Rd In Albany

Come in to your nearest Firestone Complete Auto Care at 2530 Dawson Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2530 Dawson Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20702 Managed by David Dodgen

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check lights, suspension, belts, and more. Additionally, we're devoted to offering the most consistent service on the market, at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 52 Reviews
5/ 5stars
by  
on October 4, 2018
Was great everything went well
5/ 5stars
by  
on July 2, 2018
Excellent Cusomer Service
5/ 5stars
by  
on May 2, 2018
1/ 5stars
by  
on February 9, 2018
Manager does not work with customers in getting the problem solved. After getting a diagnostic which cost $99.99 and it's not waived or applied toward your bill if you allow them to fix your car, I agreed to let them fix my vehicle and the mechanic decided he needed to leave before he fixed my vehicle. I had to take off the next day to get it fixed, and the manager would not even waive the diagnostic fee nor give me a discount. Poor customer service by the manager.
5/ 5stars
by  
on December 29, 2017
Earlier this year I had a flat tire and it was about 6:45 as I pulled into Goodyear I asked the technician if i could get it fixed, he looked at me with this huge discusting look and said we close in 15 minutes and we are cleaning up for the night. Not believing what he told me, I drove to Firestone just across the Street hoping I wasn't ruining my Rim, that's when I encountered Scott from Firestone, I told Scott I know it's about closing time but could he help me. Scott stated that we won't leave you stranded we will take care of you. Scott and the technician Trey stayed late to help me. I am a forever grateful and will forever be a Firestone customer. Thanks guys
5/ 5stars
by  
on October 27, 2017
I was in and out in about 15 minutes.
5/ 5stars
by  
on September 30, 2017
Very professional and helpful with all automotive needs. Have gone above and beyond to provide services.
1/ 5stars
by  
on July 26, 2017
Tried to rip me off for services I didn't need. I was able to refute--point by point--what they said I "needed". I will tell everyone I know to stay away from this place.
1/ 5stars
by  
on June 17, 2017
I. Visited this Firestone for nail in my tire and remarkably they found other things wrong. I also visited this store a month ago about a tire issue and was informed that the repairs would cost 800.00. I took the vehicle to another repair shop and it was a simple tire rotation for 20.00.
5/ 5stars
by  
on May 30, 2017
I received top notch service from professional, customer-focused employees. I was not upsold or pressured to perform unneeded services. They corrected my problem in a short time and kept me updated the whole time. Stellar job. My truck is performing as expected for the work that was done.
5/ 5stars
by  
on May 24, 2017
Wonderful team of employees. Knowledge and helpful
5/ 5stars
by  
on May 8, 2017
I did not have an appointment and they worked me in, and I was finished in less than one hour.
1/ 5stars
by  
on April 3, 2017
The store manager was a complete jerk. He was very disrespectful to not only me, but to his employees as well. This guy doesn't deserve to be in charge of anything or anyone. I feel sorry for the people that have to work under his leadership. I went in to have my son's oil changed who was on his way back to college and he rudely interrupted my conversation with another salesman stating that he was the store manager and what he said goes. The other staff are great but this store manager is going to ruin a lot of business for this company. I have 5 vehicles and I waited until the store manager's off day to take my vehicles back there.
5/ 5stars
by  
on February 22, 2017
I rarely do reviews but this experience deserved it. This store comes highly recommended. We were very careful about what place we chose for our new vehicle and I am glad we chose Firestone. The customer service was second to none from beginning to end. Awesome friendly staff and great auto service. And I appreciate the technician covering my seats and floor. No ridiculously long wait here and a very professional staff. Wonderful job Firestone!
5/ 5stars
by  
on December 7, 2016
Absolutely the best team works at this store. Very courteous and professional. Took care of my vehicle quickly and correctly. Verified everything with me before proceeding. I am one happy camper!!
5/ 5stars
by  
on November 18, 2016
Firestone Complete Auto Care sales team are very outstanding. Greet you soon as you walk in letting you have that feeling your their number one priority. I really enjoy coming there they make sure they check on you while you wait. While there they will inform you on how long, and how everything going on your vehicle.
5/ 5stars
by  
on November 9, 2016
Really friendly staff. Answered all questions asked!
5/ 5stars
by  
on July 30, 2016
Efficient, just went in for a oil change. Pleasant staff and tech didn't recommend all kinds of repairs to my vehicle. Would recommend this location.
5/ 5stars
by  
on May 17, 2016
I always have great service here. The prices for oil change s are great. They even rotate my tires. Highly recommend.
5/ 5stars
by  
on December 4, 2015
I went in to get a new set of tires and a front end alignment, and that is what I got. When I left and started driving my car, it drove better than it has in years. I have had new tires, alignments performed before, but my car has rack and pinion steering, so I feel everything when driving, and they made it drive like I had power steering.
5/ 5stars
by  
on December 2, 2015
Tires ride and handling is good. Prompt service for end of day when scheduled. Technician stayed after his shift to finish what he started
5/ 5stars
by  
on November 21, 2015
I always receive excellent service even without an appointment
4/ 5stars
by  
on November 5, 2015
Great! Service after talking with one of the serviceman over the phone. When right in and got an alignment and 4 new tires without any issues in a short amount of time
5/ 5stars
by  
on November 1, 2015
Went in for oil change and tire rotation. Told service manager to check my truck over good since I drive over 100 miles a day. He did and recommended several preventive maintenance services that I should do. He explained them all and the cost. The mechanic found I had a rear axle leak which was fixed..these guys did a great job and I will definitely be returning
5/ 5stars
by  
on October 31, 2015
We came by after a tire issue late on a Friday afternoon. They got us in and out within a couple of hours. We were in a bad spot and needed to have new tires right then. They had great tires in stock and we had them installed with no slow-down on our weekend.
5/ 5stars
by  
on October 24, 2015
I used them a few weeks ago and will continue to use them in the future.
5/ 5stars
by  
on October 17, 2015
I got my oil changed and tires rotated. They also checked out a noise, and it turned out to be a minor repair.
5/ 5stars
by  
on October 8, 2015
Showroom and sales staff were very inviting. Service was quick and thorough. Enjoyable experience with competitive prices. Would recommend to friends.
4/ 5stars
by  
on September 19, 2015
I got a tire changed last week and was in and out in less than 20 minutes. Service was fast and performed correctly. The customer service representative was professional and polite.
5/ 5stars
by  
on June 29, 2015
great service will return soon for more work on my car
4/ 5stars
by  
on June 5, 2015
I drive my car on a sales route, so I get service frequently. I have been a regular customer of a shop very close by; and, here at Firestone, I felt more comfortable with the folks at the counter. They informed me of manufacturer's recommendations for my vehicle, but did not try to pressure me to buy any additional unnecessary service. Everyone was very friendly and polite. The price was very reasonable. I had an oil change and I knew I needed rear brakes because they were making a metallic noise when backing up. The diagnosis was spot on. They said I needed rear pads only. They never tried to tell me I needed rotors or front axle work. This being my 1st visit, I am very satisfied, but we will see how things go on upcoming service visits before I give 5 stars.
5/ 5stars
by  
on May 10, 2015
I'm always amazed at the awesome customer service I get on every visit.
5/ 5stars
by  
on April 30, 2015
Awesome Awesome Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on April 30, 2015
BEST CUSTOMER SERVICE AROUND. VERY TRUST WORTHY AND HONEST
5/ 5stars
by  
on April 21, 2015
I received great service. The store stayed open later to provide me with a new tire and wonderful service. I was minutes from a blow out, thank the Lord they were there! I couldn't have asked for a better experience. Thank you Firestone.
5/ 5stars
by  
on April 17, 2015
From out of town, visiting Albany - Blew out my run flat tire around 5pm on Thursday, immediately called Firestone after looking up auto services in the area. I spoke to Blake who was super helpful, they didn't have my tire in stock but he researched it and called me back with great news; he was able to get me a tire by the next morning! Blake called me back Friday morning to let me know that my tire had arrived and 45 mins after dropping my car off I was set to go! Lifesaver! Everyone there was very helpful, friendly and professional. I wish I could relocate the team down to Boca Raton, FL so I could take my Mini Cooper there for service all the time!
5/ 5stars
by  
on March 2, 2015
We use Firestone regularly for oil changes and other work on our vehicles. They are very helpful and get us in quickly and take care of everything.
5/ 5stars
by  
on February 27, 2015
As always, the service was great. I have bought tires from Firestone for years. the extra mile they go is wonderful ( no pun intended). This applies to the people as well as the tires.
5/ 5stars
by  
on February 3, 2015
I have used this Firestone Service Center for 5 years for most of my car maintenance and repair needs. I can be sure they will fix the car the first time without the worry of pressure to buy an additional service. It is refreshing.
5/ 5stars
by  
on February 3, 2015
I am a auto dealer and I purchase a new set of tires for all my vehicles if they need. I purchase all my tires from MY FIRESTONE. David always takes care of me. As long as MY FIRESTONE takes care of me,they will forever have all my tire business.
5/ 5stars
by  
on February 2, 2015
I've been going to that same location for the past 18 months since arriving to Albany from Houston, Texas.
5/ 5stars
by  
on February 2, 2015
I'm a frequent customer for the basics and confident to receive advice for out of the ordinary situations. They earned my business when they once told me that they can't repair my vehicle but they can recommended me to a "good" repair shop. On another occasion, they fixed my vehicle and did not charge me because it was an "easy" job!
5/ 5stars
by  
on January 31, 2015
Every time I go into Firestone on Dawson Rd. in Albany I have a great experience. The customer service is excellent and the technicians are great. I highly recommend Firestone to everyone I can thanks to the staff at this great location
5/ 5stars
by  
on January 27, 2015
I have been using this Firestone service location for about 15 years. I cannot remember them not delivering good work and service. Always give estimates and let me make the decisions. Always on top of recommended preventive steps for my individual vehicles, never pushy, always polite. And I believe at a competitive price. Highly recommend this facility.
1/ 5stars
by  
on January 26, 2015
I ordered tired online, but the store had a problems with inventory every time I had scheduled appointments, after putting it off twice I caved in under intense pressure to charge expensive tires and alignment for my car.....After returning home I noticed that the new expensive tires only had one cap on the valve stem.
5/ 5stars
by  
on January 26, 2015
Every time I need to get my vehicle serviced, Firestone's customer service is always excellent! The work is complete and professional. And if I have a question, I always get a complete, easy to understand answer. I am assured that my questions are welcomed and the service tech is very knowledgable.
4/ 5stars
by  
on January 26, 2015
Over the years, this crew has taken the time to get to know me and my family by giving a hearty greeting when we come through the door or a coup of coffee while we wiat.
5/ 5stars
by  
on January 25, 2015
Not only is the service excellent, but the employees are wonderful. It's the only place I go for auto service.
5/ 5stars
by  
on January 24, 2015
Great quality service. Normally complete work with in given time frame.
4/ 5stars
by  
on January 24, 2015
I called so see if they could squeeze me in for an oil change and was told to come in 20 minutes. I took my car in on Wednesday. The person I spoke with was wonderful and courteous.
5/ 5stars
by  
on January 23, 2015
This is a very professional shop with very knowledgeable and trustworthy people staffing it. You can get the wrong service rep and things can be a little more difficult on the front end. But the manager is a great guy and will fix whatever problems you have. It would be nicer if having an appointment meant they began work on your car at that time. But it seems that is way things are done at most shops and they move you through at a pretty good pace. They will tell you everything that can possibly be done to your car and none of it will be incorrect. But not all of it has to be done right then and they will often provide a timeline of when services need to be completed if you ask. The mechanics are very good.
5/ 5stars
by  
on January 23, 2015
Whenever I need help, they are willing to assist me if it is the type of car maintenance care they provide for which I am very grateful.

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone