Firestone Complete Auto Care: Your Source For Tires And Repairs At 3305 Cobb Pkwy Nw In Acworth

Welcome to Firestone Complete Auto Care at 3305 Cobb Pkwy Nw! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3305 Cobb Pkwy Nw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #599484 Managed by William Nicholson

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, air filters, hoses, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.4 of 5) - 30 Reviews
    5/ 5stars
    by  
    on June 3, 2018
    Great service, Great team! Always friendly and honest advice!
    5/ 5stars
    by  
    on November 9, 2017
    Donna Cantlon is a very professional asset to this store. She knows how to listen. Service tech David is on the ball ! get er done kinda guy! All employees were very busy with great attitudes. I would drive the extra distance to return. I recommend this location to anyone! Thanks again, K A R
    5/ 5stars
    by  
    on August 20, 2017
    Very pleased with this business. I usually only deal with the dealerships with my car however I took it to firestone acworth for convince as I needed my car in a short amount of time. Long story short the staff at firestone was able to resolve issues with my car that the dealership said wasn't able to be repaired. Firestone had my for car for one day and restored my car back to the way it was when I first bought it. I love my car again. Much thanks to Donna and the mechanic who gave me wonderful service. This is a great automotive repair shop.
    5/ 5stars
    by  
    on August 16, 2017
    Went in to Firestone Acworth, told them what I needed done and and everything was GREAT. They called when my vehicle was ready,and I picked it up. Very pleased as always.
    5/ 5stars
    by  
    on January 20, 2017
    GREAT experience with very knowledgeable crew!
    5/ 5stars
    by  
    on August 23, 2016
    David is the absolute best ! Always provides amazing customer service and is very respectful!
    5/ 5stars
    by  
    on August 17, 2016
    Henry and his staff at this Firestone branch in Acworth, made it right. I appreciate the customer service from Henry, the Manager. He understands that there are many choices for customers in today's world. Customer appreciation is what separates the wheat from the chaff. Thanks for making things right !! First Rate!
    5/ 5stars
    by  
    on May 21, 2016
    Great salesperson and a very good technician that serviced my car. They are really knowledgeable of their job and have a friendly attitude in good environment. Will continue to have car serviced or whatever I need done at this location.
    5/ 5stars
    by  
    on May 12, 2016
    Great experience! Needs a changing table in the restroom but the customer service was great
    5/ 5stars
    by  
    on April 11, 2016
    Great service!! Very professional. I work in the auto collision center and the way service was provided to me is what I practice every single day. So it feels good to get in return.
    5/ 5stars
    by  
    on December 2, 2015
    On this particular day the service was quick and the pricing was FAR less expensive than I'd paid before.
    5/ 5stars
    by  
    on November 27, 2015
    I received a speedy oil change and the employees were very nice and informative
    2/ 5stars
    by  
    on October 26, 2015
    I used them all the time, I always find coupon or it gets mailed to. when I bring my car for service I hand in my coupon and then I pay. However this time I didn't have my coupon with me so I didn't mention the coupon just in case I couldn't find it. I got a call for my services and when asked what the price was he gave me an amount. I came back with my coupon however when he deducted the coupon he changed the original price quoted. Said he had given me some discount. That had never come out in conversation. So left me questioning their policy and procedures.
    1/ 5stars
    by  
    on October 24, 2015
    We have used the Firestone location more times than I can count. Last week we had an appointment scheduled at 9. We dropped off at 8:20. At drop off they asked about pick up time and I said I need it as quickly as possible that I had plans that afternoon. Two hours later I called to check on progress and they had not even looked at it yet. I again said I need my car back ASAP. I was told they would get to it next. Did not finish until 5:30. Wow 8 1/2 hours to get brakes changed. After picking it up there was a rubbing noise. I called to make appointment for today at 9. When I go to drop off I am told they did not put me down for appointment but when they pull me up they noted my call and the issue. I'm told it will be late today or I can bring back tomorrow to get looked at. Very unhappy with service and will look for a new auto service place.
    5/ 5stars
    by  
    on August 22, 2015
    I got my car serviced this past week at the Acworth, GA Firestone location. I am overall very pleased. The staff is knowledgeable, reliable, trustworthy, friendly, and efficient. I would never consider taking my car to any other service location because I know that my car will be taken care of and they help me stay safe on the road with their quality work & car care recommendations. Thank you for all your hard work & exceptional customer service!
    5/ 5stars
    by  
    on August 6, 2015
    It was a good expirence to deal with Fiestone, I will be back for my tire needs!
    5/ 5stars
    by  
    on May 26, 2015
    We were driving north on I-75 at 7:30 on a Friday night when the tire pressure warning light came on. We took the Acworth, GA exit and started looking for someone that could fix a tire. When we called the Firestone store, Brian told us they were scheduled to close in 15 minutes, but that they would wait for us to arrive and see if they could help us out. Arrived at the store at 8:00 - they put the car on a hoist, saw the problem with one of the tires and said they were going to check the other three....and found a 2nd tire with a long screw in it. They told us to relax in the lounge and they would repair the 2 tires as quickly as possible....and 45 minutes later we were back on the road. When we profusely thanked the guys for staying late and helping us out, Brian said "no problem....that's our job"! What a team!
    5/ 5stars
    by  
    on May 18, 2015
    Great service and good guys to deal with. Will go back again
    4/ 5stars
    by  
    on April 20, 2015
    My front right tire was punctured by a screw and the team at Firestone was able to repair the tire - even though they were concerned the "fix" may not hold.
    1/ 5stars
    by  
    on February 27, 2015
    I've taken my vehicle there 3 times now for an alignment. $400 between the alignment and a camber kit, which is a larger bolt that allows for several millimeters of finer tuning, and my vehicle still does not drive straight. The first 2 times I took it in I was told that my vehicle has had all 4 wheels aligned. It pulls to the right while driving. I ask why and how this could be, I was told I need to spend more money to make it right. So I've wasted all that time and all that money and it still does not drive straight. So I bite the bullet, spend the extra money, and IT STILL DOES NOT DRIVE STRAIGHT. I did all of this to assure myself of a pleasant road trip where I do not have to fight the steering wheel the whole time. That was apparently all for nothing. However I'm told to rest assured, this is as good as it gets as far as the paperwork shows, nothing is in the red. On my last and final visit, I was made aware that there is now a $700 fix that might be necessary in the future, that will take a millimeter or two of play out of the wheel by replacing the control arms... Long story somewhat shortened, I am very disappointed with what I was told upfront and then afterward, the ever growing cost and the lack of the actual repair. I have a 2004 Ford Expedition that is garage kept and immaculate. I have gone by the books on all required maintenance with all service records to prove it. I have never in my 18 years of driving encountered a $400 alignment that cannot make the vehicle drive straight. I would like Firestone to make it right, if they are reading my review. We'll see...
    5/ 5stars
    by  
    on February 26, 2015
    I have been using this Firestone store for about 15 years for basically all of my automotive needs - not just tires, but oil changes, brakes, alignments, light and wiper replacements and so much more. I always get fast, dependable service and I recommend them very highly! My current vehicle has over 250,000 miles on it and I give these folks much of the credit for it!
    5/ 5stars
    by  
    on February 7, 2015
    Booked my oil change online, went in the next day with no hassle. Friendly service
    1/ 5stars
    by  
    on February 4, 2015
    I have been using Fire stone for the last 4 years and it tone seems to me that the Acworth location is very inconsistent on there costumer service. I went to get an oil change on a Saturday morning, I was the second person there and I sat for one hour and my car was not worked on but I seen the technician working on other cars that got there well after me. After waiting one hour an watching all the other cars being pulled in I asked for my keys and left , it is a shame that this location can treat a long time costumer like I did not matter. Firestone will never get my business again.
    5/ 5stars
    by  
    on February 4, 2015
    The staff is courteous and we were in and out in no time flat! Would go back again for any tire needs!
    5/ 5stars
    by  
    on February 3, 2015
    Have used Firestone for several years. to service my vehicles
    5/ 5stars
    by  
    on February 2, 2015
    I had a tricky repair that required several parts and revealed other hidden problems. Because of the additional problem, parts had to be ordered and I had to return to complete the repair. Unfortunately, the wrong part was delivered. Although it was frustrating to have to make three trips, I'm confident in the repairs and my truck runs great. The additional trips where at no additional charge! Thanks guys!
    5/ 5stars
    by  
    on January 27, 2015
    Great Service. always good. Friendly service and professional
    5/ 5stars
    by  
    on January 24, 2015
    I've purchased tires from them, and had oil changes. All personnel are great; friendly.and very courteous. Clean, pleasant waiting room. I highly recommend them. I've been to other "quick" oil changes; never had the service I've had here, and great prices. I'll keep coming back, and I've sent customers to them.
    5/ 5stars
    by  
    on January 23, 2015
    I have used Cobb Parkway Firestone for over 10 years now. The main reason is I trust they are doing the work they state they are doing at a fair price. I buy used cars around 2-3 years old and drive them for 8-10 years. I usually dive the car until it has around 150-200k miles on them. Firestone helps me keep them going!
    4/ 5stars
    by  
    on January 23, 2015
    good people, good service solved my issues I will keep coming back

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