Firestone Complete Auto Care: Your Source For Tires And Repairs At 590 Avenue A Sw In Winter Haven

Ready to come in to your local Firestone Complete Auto Care on 590 Avenue A Sw? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

590 Avenue A Sw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #4154 Managed by Scott Allen

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check lights, steering, belts, and more. Plus, we're devoted to delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 38 Reviews
5/ 5stars
by  
on February 2, 2019
The staff and GM at this location are by far the best around! If you need something fixed, new tires or just have a question go see Scott and his team! Top notch work, professional, fair & timely! They explain everything in great detail and give you options! I would not go anywhere else in Winter Haven!
5/ 5stars
by  
on December 14, 2018
1/ 5stars
by  
on November 19, 2018
I am quite shocked. This location used to be great, but today as I write this, I have been here over 2 hours and they are no where near done. The mechanic is working on 3 vehicles and they know I am waiting and the other cars were dropped. I made an appointment to have the coolant flished, power steering flush, and Serpentine belt changed. The mechanic and manager keeps stopping for smoking breaks and looks like I will be here 3+ hours when they said 2. I would use Caution when booking bigher jobs at this location. My bill is over $300 yet they are not in a rush to tend to my van or I.
Responded on January 5, 2019
Thank you for contacting Firestone, Joe. We do apologize for the long wait time you had experienced at our Winter Haven and we would like to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number, and a link to this review, we will escalate your concerns to our upper management team. We look forward to hearing from you soon. ^Miguel
Firestone Complete Auto Care - Winter Haven Management
5/ 5stars
by  
on October 3, 2018
Amazing they know you by name and will be honest with you and your budget and help you to get the best service. I will never go to a dealership again. They will check vehicle to tell you what is wrong free without charging you like a dealership. They also do 30 day price match.
5/ 5stars
on September 27, 2018
5/ 5stars
by  
on August 8, 2018
I got a great deal and experienced an excellent customer service.
3/ 5stars
by  
on August 5, 2018
5/ 5stars
by  
on June 25, 2018
The one and only Firestone/Bridgestone that is located in Winter Haven, Florida, is terrific! The automobile service is thorough, complete, trustworthy, and honest. The Service Advisor, Scott, and the Technician, Javier, were a pleasure to work with. This is my new home for my automobile servicing...
5/ 5stars
by  
on May 31, 2018
Great friendly, exceptional customer service. Great product at a great price. Thank you Saul!
5/ 5stars
by  
on January 29, 2018
I know when I make my appointment, it will take a good piece of time. I come prepared to read, watch TV, or just talk with the other customers. I enjoy a good cup of coffee; just wish they had pastries. It's coming. The store is going to be remodeled. I put in my suggestions. After all, they see me every three months. It's like home away from home.
5/ 5stars
by  
on September 24, 2017
Always professional and courteous. Never tells you that you need something that you really don't. I have entrusted the care of all of my vehicle with this company for the last ten years and have NEVER been disappointed or let down by their level of service and knowledge.
4/ 5stars
by  
on August 27, 2017
5/ 5stars
by  
on July 21, 2017
I MADE AN APPOINTMENT WITH MR. PETE CAPUA AT THE WINTER HAVEN STORE A COUPLE OF DAYS PRIOR TO THE APPOINTMENT, AND I EXPECTED TO HAVE TO TAKE THE ENTIRE AFTERNOON TO GET THE TIRES INSTALLED ON MY SUV. I WAS VERY SURPRISED WHEN IT TOOK TOTAL, LESS THAN AN HOUR TO BE ON MY WAY BACK HOME, A COMPLETELY SATISFIED CUSTOMER. THANK YOU MR. PETE CAPUA AND FIRESTONE, FROM A COMPLETELY SATISFIED CUSTOMER.
5/ 5stars
by  
on July 18, 2017
After having repairs completed, I left only to find that there was a new and unrelated part failure. I returned to see if it could be resolved without having to schedule an appointment. Scott got the vehicle back in right away and the new problem was repaired. Did not have to wait long. This is a great dealer with responsive staff. Always had a great experience with them.
5/ 5stars
on July 9, 2017
5/ 5stars
by  
on February 20, 2017
We love taking our vehicles to Firestone in winter Heaven. Mike is the best. Talk to him he will go out of his way to help you. My wife and I want to say Thank you Mike
5/ 5stars
by  
on February 2, 2017
van was pulling to one side. road tested ,diagnosed, replaced tie rod end ,full wheel alignment ,road tested and out the door in just under 90 minutes!!
5/ 5stars
by  
on October 25, 2016
Totaly amazing customer relations..our salesmanager. Is the best you could ever find..well manered. Young man..a desire to give excellent service. Being in customer service over thirty years..i have never seen any young people with this much drive.to suceed and provide excellent service..this young man needs to be given a world of thanks and praise.for his efforts with firestone. My family we have 5 vehicles to maintain..and as long as we have this young manager to assist us. We will rely on his store for our vehicle needs.. Sincerly James miller
5/ 5stars
by  
on October 16, 2016
Received excellent service. There was no pressure to receive any additional services but I did schedule a return visit for another repair based solely on the service I just received. I had 2 new tires installed and 2 additional tires repaired. Was in and out of the store in 1 hour! And I came in a day before my scheduled appointment. I will be using this store for any service I need that they perform.
1/ 5stars
by  
on July 6, 2016
I went in for a routine oil change which I have had many times at Firestone and they charged me $40. I didn't think to ask about the price when dropping off the vehicle since I have had it done there so many times. I also knew I had a slow leak in one of my tires so I asked them to fix it. Before picking up my vehicle the lady called to tell me I needed a new battery. I declined to buy one from them 3 times before she quit asking. When I arrived to pick up my vehicle I found out it was going to cost me $75 for an oil change and to fix a tire leak. That is absurd. The guy there told me I could use a coupon when I dropped it off and when I went to pick it up the lady said she wasn't aware of any coupons. After leaving I was looking over the suggested repairs for my vehicle and saw that they wanted to charge me $206 for a new battery!! When I bought the same battery from Autozone it was $125 with free installation and they charge $65 for labor! Now I know why she hassled me when she called about the battery. After being a Firestone customer for almost 3 years I will not be returning to Firestone again.
5/ 5stars
by  
on June 10, 2016
Extremely good service, fair prices... 4 new tires Replaced tie rod end Alignment Out the door for less than another co. Wanted for just the tires!!!!
5/ 5stars
by  
on March 9, 2016
Customer service and pricing is good
4/ 5stars
by  
on November 7, 2015
I had one little glitch this last visit. Overall I trust them with my vehicle.
3/ 5stars
by  
on October 29, 2015
I arrived about 5 minutes before my appointment. The desk person indicated that they were unstaffed that day due to training and vacations. 15 minutes later they drove my car into the service bay. It sat there. One of desk persons then went out into the service bay and completed the job. One hour, 40 minutes later the 40 minute job was completed. My time is important so I expect my appointment time to be honored and the 40 minute job be completed in about that time.
5/ 5stars
by  
on October 28, 2015
After I researched tires for several days, the service advisor at Firestone helped me decide on the best tires for my Honda, and she gave me the best price. The staff was helpful and efficient. I look forward to getting more services done in the future, especially with the free wifi!.
5/ 5stars
by  
on October 4, 2015
Excellent service and customer service. Definitively high recommended. Mr. Scot (Manager) very gentle in the process.
5/ 5stars
by  
on October 1, 2015
Whenever I have a problem with any of my vehicles, the first place I call since moving to Winter Haven is Firestone. I know them and they know me and my vehicles. I needed a brake job bad on my Van and as always they said bring it in and we will take care of it. It was in and out very fast and I trust them to do a great job.
5/ 5stars
by  
on August 6, 2015
Accurate understanding of what I needed, and explanation of other needs
5/ 5stars
by  
on June 23, 2015
I live in Orlando and I went to visit a friend and I resive a coupon and expire the same day. the closer firestone from my friend house was this one. the service was execelent.
5/ 5stars
by  
on June 19, 2015
Taking the advice of their best customer service agent Mike, I took a chance and had my car towed from a dealership to their shop. It was one of the best decisions I have ever made.
5/ 5stars
by  
on June 6, 2015
they meet all my automotive needs that is what matters
5/ 5stars
by  
on June 2, 2015
I have used the WH Firestone auto care center twice now and both visits went well. The staff is very courteous and professional.
5/ 5stars
by  
on May 29, 2015
Quick service.... friendly staff... will be coming back for future services...
5/ 5stars
by  
on February 26, 2015
I go there for my oil changes and tires and their service is always there for you. Scott Allen and his crew are always very helpful . I have been going there for 10 years and Scott is what makes me coming back.
5/ 5stars
by  
on February 26, 2015
Prior to my retirement, I was a service manager for a Lexus dealership in the northeast. Being accustomed to giving excellent service to my customers I was surprised to receive that quality of service from a Firestone store. The general manager Scott Allen of the Winter Haven store is an example of what service is all about. He should be the benchmark for all the Firestone stores. He has my business, thanks Allen paul tambakis
5/ 5stars
by  
on February 26, 2015
I used them on January 15th for an oil change and I am completely satisfied with the service I received.
5/ 5stars
by  
on January 22, 2015
Scott and his crew are excellent! They do great work in a timely manner.
4/ 5stars
by  
on January 22, 2015
They are friendly, informative with what has to done, service is very good we use them whenever we need an oil/filter change/tires etc. We have been using nothing but Firestone for 40years in different cities we've lived in Florida.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone