Firestone Complete Auto Care: Your Source For Tires And Repairs At 20331 Bruce B Downs Blvd In Tampa

Welcome to Firestone Complete Auto Care at 20331 Bruce B Downs Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

20331 Bruce B Downs Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #301184 Managed by Crismery Estrella

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check oil level, air filters, hoses, and more. Plus, we're committed to offering the most consistent service on the market, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (813) 279-2617.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 52 Reviews
    3/ 5stars
    by  
    on November 4, 2018
    Was able to get same day appointment but oil change cost was excessive in my opinion. My Toyota Dealership I normally take my van to for service actually has oil change for cheaper without coupon. I only did it here because I needed it done that same day and the dealership didnt have appointments. AFTER coupon it was $58 for a 09 Sienna oil change for the high mileage syn blend oil here at Firestone. I pay $50 for same service WITHOUT coupon at Toyota and only $32 with coupon at Toyota.
    Responded on November 5, 2018
    Hello, Kenrick. We do apologize to hear you have pricing concerns. We value you as a customer would like to ensure your concerns are addressed accordingly. Please send us an email to socialcare@bfrc.com with your best contact number, current address, invoice numbers, further details, and a link to the review. Thank you for contacting Firestone. We look forward to hearing from you soon. ^Morgan
    Firestone Complete Auto Care - Tampa Management
    5/ 5stars
    by  
    on May 4, 2018
    I highly recommend this place to service your vehicle! The staff are FRIENDLY! HONEST! and KNOWLEDGEABLE of the job! I’ve been going there for years and don’t see myself going any other typical shop. You guys rock!!! Thank you Kevin, DeDe and Dustin.
    5/ 5stars
    by  
    on January 29, 2018
    Explained the cost of the repairs and had the car done before I had requested it.
    5/ 5stars
    by  
    on November 11, 2017
    I have been a faithful customer of Firestone since I received a solution from corporate because of a problem I had. Ever since then, they hired a new manager named Crismery who is an asset to the company. She is so kind and professional. The whole team is helpful, caring, and trusting. It feels so good to know that whenever I have a concern with my car, all I have to do is call and make an appointment.
    5/ 5stars
    by  
    on October 30, 2017
    Amazing
    5/ 5stars
    by  
    on October 24, 2017
    very professional people,thanks a lot.
    5/ 5stars
    by  
    on October 20, 2017
    I had a very pleasant, welcoming , all around experience today while awaiting for my car appointment . It started the moment I walked in by a very friendly cheerful greeting from Dustin, who also took my information. While I was waiting , he answered any question I might have asked with such a great disposition , and it seemed to be his nature, not something he turned on and off the minute he stopped talking to you. I can also speak to the wonderful attitude of the other sales attendant there, Latoya, she was helpful and readily attended to me with such respect and attentiveness even though I was working with Dustin. It was just a perfect example of great customer service, no stress ! Firestone - you definitely got it right this time with these fine, professional employees.
    5/ 5stars
    by  
    on October 2, 2017
    I appreciate the store manager Chrismery, customer service desk staff Dustin and others and technician Johnny. they strive to serve all in good heart with expert knowledge and if special pricing available apply it. Explainations are given for understanding to what is taking place on your vehicle which I appreciate. They have humility when something may be complex. Thank you all...
    5/ 5stars
    by  
    on September 27, 2017
    I use this particular location frequently. I am a virtual concierge and take my clients vehicles here. They exceed my expectation everytime. They are very thorough, value my time, and have exceptional customer service. Dustin is one of their front faces and I usually am helped by him but every single person I have dealt with in the front has been exceptional in my opinion. I am happy to use them preferred vendor for my clients as well as myself! Highly recommend this location.
    4/ 5stars
    by  
    on July 6, 2017
    5/ 5stars
    by  
    on May 27, 2017
    5/ 5stars
    by  
    on May 23, 2017
    2/ 5stars
    by  
    on April 21, 2017
    $300 for front brake pads and rotors: $95 for 2 Rotors (actual cost is about $70) $75 labor (fair enough) $140 or so for brake pads (best I could muster were about $40 at Advance Auto) The last time I was there, the told me I needed the inner and outer tie rod, and ends. I took it to an honest mechanic that SHOWED ME that there was NO PLAY in these parts! They were perfectly fine!
    2/ 5stars
    by  
    on March 17, 2017
    Schedule a timing belt with water pump replacement for maintenance purpose only my 2010 Forester is perfectly fine its just that my mom will use it to NY so since its about time for it timing belt replacement I have it done here rather than my mom who is 64 yrs old already. To make story short 10:30 schedule time pass 2pm and my car was not been touch still. Chris the lady was exceptional gave me rental car very apologetic. I could have lose my cool in that shop seeing its been 3 hrs. and your car is still been there and no one is working on it. well time belt is wobbling when I got it I took time to check it for 5:45 its was done already. Not happy with my last visit well Chris call and they sending a tow truck to check why time belt is wobbling. Been using Firestone since maybe 2012 all tire and battery is any repair I go to Firestone. I'm hoping this can make me trust them again
    5/ 5stars
    by  
    on February 21, 2017
    I am a certified marine and automotive technician. But I had no time to repair my vechicle.I had a very high estimate from Tire Kingdom, which they lost my business. I went to Firestone in Dunedin, Florida store.Gary Dolphin gave me a very good estimate for my rear brakes,and was honest to let me know the front brakes were not needed.He helped get a credit card also,that was very special to me. He gave me a good deal on on all four tires.But had to wait a long tI'm w I th the technician. But he did a good job.This is the first time I used Firestore .I will go back as soon as I pay off my card,as Gary gave me a good price for front complete struts.Thank you for you service.George Angelides
    5/ 5stars
    by  
    on February 18, 2017
    The service at this location has always been friendly. Each associate is very knowledgeable and truly want you to receive the best auto care for your vehicle. Thank you all!
    5/ 5stars
    by  
    on October 28, 2016
    I own a Ford explorer, I used to go to the Ford dealer to get the oil change to my truck. I always paid $28,00 for oil change. I always made an appointment but I still waited an extra hour from the promised time, that was terrible. Now that I discovered Firestone service, I feel very pleased with their lower price and how they kept their word on the one hour service. Try, you won't be sorry
    5/ 5stars
    by  
    on October 28, 2016
    5/ 5stars
    by  
    on September 15, 2016
    I have road hazard insurance on my tires, which I highly recommend getting. I went in early to get a flat fixed quickly. Well it turned out that my tires had to much ware to allow for a simple fix. The service rep gave me a great deal on four new tires I simply could not turn down. Long story short, I left there on new tires, and a smile on my face. I will keep this particular store at the top of my short list.
    5/ 5stars
    by  
    on September 3, 2016
    Great staff
    5/ 5stars
    by  
    on June 9, 2016
    Called at 2:30 for oil change appt and was taken in for 4pm appt. thank you! great timing. accepted competitor pricing plus disposal fee. thank you! very polite staff and I've been there more than once. sales change so nice to know. Thank you all..
    5/ 5stars
    by  
    on April 2, 2016
    If you need car service take your car to Firestone Complete Auto Care They are also Professional-Great Customer Service Experience not to mention SERVICE YOU CAN TRUST !
    5/ 5stars
    by  
    on December 5, 2015
    Craig and his help. Has been 100% professional with me.They always let me know what my vehicle needs are and their prices are great. All other service companies in the New Tampa area, can't do what Firestone does or doesn't have the talent
    5/ 5stars
    by  
    on November 28, 2015
    I really like the service I received from this location
    5/ 5stars
    by  
    on November 2, 2015
    Best auto service in New Tampa. Trust worthy.Friendly.
    5/ 5stars
    by  
    on October 24, 2015
    I have been bringing my vehicle there for years, great professionals and great service! I trust them!
    5/ 5stars
    by  
    on October 24, 2015
    Good service, will go back for my other cars ,will recommended to friends. Ann Mary was my service advisor. .awesome employee, please give a payrise
    3/ 5stars
    by  
    on October 20, 2015
    I went it to get some work done on my car which wasn't the problem. While my car was in the shop, one of the workers said that I needed to replace certain parts of the car right away, as if it were a life or death situation. I knew that I needed to consider replacing those parts but the urgency was unnecessary and caused a lot of anxiety for me.
    5/ 5stars
    by  
    on October 20, 2015
    Everything was quick and eazy! Great work and even better pricing!
    5/ 5stars
    by  
    on October 17, 2015
    Is the first time I used the firestone, is a great location and service.
    5/ 5stars
    by  
    on October 10, 2015
    I am so pleased with the service provided to me. The staff was extremely helpful and very candid with me on the necessary repairs. I felt safe! I did not feel like they were trying to sell me things I didn't need! I was given OPTIONS!!
    5/ 5stars
    by  
    on October 9, 2015
    Very timely with my service request. Honest and felt much like a neighborhood mechanic
    5/ 5stars
    by  
    on September 30, 2015
    Great experience. Annmarie was very thorough and helpful.
    1/ 5stars
    by  
    on September 20, 2015
    I gav my 2007 Hyundai sonata for AC check. The AC used to cool, but not super col, so just wanted to check if it was bit low on freon or something. They inpected the car, and told me that there might be a minor leak, which would cost 129 for recharge/setvice etc. I declined. When i received my car back, it started blowing just hot air, no cold air at all. The shop declined that they caused anything. Disgusted with the service.
    1/ 5stars
    by  
    on July 14, 2015
    After getting my car serviced I left the store and 5 minutes later I had 3 lights come on that weren't there when I dropped my car off. I turned around and went back. They turned them off and told me it wasn't a big deal. I left again... 10 minutes later they came on again. I called and the manager answered. When I explained my frustration (calmly) he started to raise his voice at me. He insisted I come back to have a conversation about it but told me there was nothing they could do. Last time I checked it was their job to take care of these sorts of things. I have been to a few Firestones and have never been treated so rudely. The manager does not care about service or customers, just money.
    5/ 5stars
    by  
    on July 6, 2015
    I needed tires before 4th July Road Trip and they got it done by ordering tires and installing the same day.
    1/ 5stars
    by  
    on May 13, 2015
    I reported an issue with my car on Apr 9 and the person said that tires needs to be replaced rotors needs to be worked which will fix the problem. But it did not fix the problem but created another problem now. I spent 700$ for tires and Rotor work but after a week of drive about 300 miles my vehicle started to wobble and sway to right and left. I reported this issue back to Michael but this time they said that they missed to check the struts and shocks which is the problem and it will cost about 1600$ to replace and fix the issue. When i asked why it was not checked earlier he said that they might have missed to check.. what an irresponsible answer. I do not want to spend 1600$ with you and wait for another big iussue to happen because of the poor service and dishonest service to a customer just to get the money from the customer.
    5/ 5stars
    by  
    on April 18, 2015
    Not out to nickel and dime you, and will go the extra mile to help if you're in a bind. 9/10 would recommend
    4/ 5stars
    by  
    on April 17, 2015
    Great location! I was in and out in an hr. Good customer service.
    5/ 5stars
    by  
    on February 28, 2015
    I've been going to Firestone since last year and they've always listened to my car concerns. Always professional and knowledgeable.
    4/ 5stars
    by  
    on February 26, 2015
    I have been going to Firestone for over 20 years and have alway received great serive.
    5/ 5stars
    by  
    on February 26, 2015
    I have been going to Firestone for over 10 years, maybe 15. Always courteous employees, fair and competitive prices, a job well done, and no high pressure. They just give you a heads up if they find anything other than what you brought your car in for. I will probably be a lifetime customer.
    5/ 5stars
    by  
    on February 4, 2015
    Firestone in Tampa rocks they are honest and they do the job correctly
    5/ 5stars
    by  
    on February 3, 2015
    the store is always packed but each customer service puts you as a priority -- gives you real quotes and comes and talks to you if other issues arise
    4/ 5stars
    by  
    on February 3, 2015
    Professional, quick and courteous. I will be taking my car back.
    5/ 5stars
    by  
    on February 3, 2015
    I've used Firestone for many years. Tires, old changes, brakes, batteries, exhaust systems, etc.. Have honestly never had to bring a vehicle back to correct the same problem.
    4/ 5stars
    by  
    on February 3, 2015
    Oil change recommended rught type rotated tires for free (I bought my 4 from Firestone) recommend future work. Promo easy appointment pleasant waiting room.
    1/ 5stars
    by  
    on January 30, 2015
    I went to Firestone for years for my tires and oil changes and never had a problem. I considered them my local trustworthy mechanic. So when my transmission broke on my Jeep them and asked them for a quote. A man said that they do not fix transmissions but they recommended someone that does, So I called back the next day to double check the address that they recommended and the store manager told me that they can do the repair. I told him that I was told that Firestone doesn't do tranny repairs and he told me that they would do it and $30 cheaper. Sold. So I took it to them and they repaired it. (Repair #1) Long story short, the repairs broke 3 weeks later with my 9 month old daughter and dog in the Jeep on the side of the highway 50 miles away from my home. Towed back to Firestone to be repaired. (Repair #2) Come back from a vacation and by transmission breaks again 50 miles away from my home. Towed back to Firestone for repairs. (Repair #3). This is the worst, driving to pick up my daughter after work coming of I-75 Northbound my transmission breaks AGAIN as I am exiting off for Bruce B Downs. I immediately realized what happened so I shifted into neutral so I could keep up enough speed so I could curb the Jeep to get out of the exit ramp. I just made it out of the exit/merge lane for I-75 Bruce B Downs East. I had to call my wife to pick up my daughter, I had to call Firestone again to have someone come tow me again to fix my Jeep. I took pictures of my Jeep clogging up rush hour traffic and having hundreds of people be late to get home from work. The best part is that the manager of Firestone said to me said "Uh it looks like we used aftermarket parts to repair your transmission, but with your permission we'll use the right parts this time." (Repair #4) They sent it to AAMCO and I will never forgive Firestone for leaving my child and myself stranded on the side of a dangerous highway for an hour because they tried to make a repair they had no business of attempting.
    5/ 5stars
    by  
    on January 24, 2015
    Michael at service accounter was very helpful and very experienced the knowledge of the company and very helpful thank you
    2/ 5stars
    by  
    on January 23, 2015
    I have been going here for a while for simple oil changes and my experiences have been confusingly inconsistent. Amazing service once, than errors, charging the wrong prices, and forgetting to let me know the car is ready on multiple occasions.
    5/ 5stars
    by  
    on January 22, 2015
    I had this Firestone to align my vehicle. I set an appointment and they immediately took my car to the bay. I was in and out quickly.
    5/ 5stars
    by  
    on January 22, 2015
    I used this location to change both of my rear tires. I had chosen very basic economy tires online and when I arrived a couple of days later they said they only had one of them in stock. Instead of asking me to bump up in model and pay the difference, they quoted me the same economy price for much nicer pair of Firestone Tire. They got it done quick, didn't try to talk me into additional work and were very friendly. Living by USF it is always in my best interest to venture out to this location. They are trustworthy in this area and they treat me fairly. Solid work guys =)

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