Car Tires And Services At 6350 N State Road 7: Firestone Complete Auto Care In Coconut Creek

Come in to your nearest Firestone Complete Auto Care at 6350 N State Road 7 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6350 N State Road 7
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #303773 Managed by Ryan Hubbard

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll check oil level, air filters, hoses, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (954) 719-5181.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 52 Reviews
5/ 5stars
by  
on February 10, 2019
Excellent fast and reliable service by Marc and Josh! They took care of a pending issue that two other locations couldn’t!! Very professional customer service! Thank you!
5/ 5stars
by  
on November 30, 2018
AWESOME CUSTOMER SERVICE FROM GELVIN HARMON AND STAFF. QUALITY PEOPLE LIKE THEM KEEPS US RETURNING SATISFIED AND EXCEED EXPECTATIONS. THANK YOU GELVIN AND CREW AT COCONUT CREEK!!!
1/ 5stars
by  
on November 6, 2018
They did not respect my request for me to be in my new car with any test drive and then they drove it like they did not care if it got torn up. Driving at a high RPM and shifting into the next gear I was standing out side and saw it and heard it myself . The car has paddle shifters and I knew how they would drive it but its not there car it my car.They did not care about my request to be in the car with the test drives. NO RESPECT FOR THE CUSTOMER OR THERE CAR DO NOT TAKE A NICE CAR TO THEM. I REPEAT DO NOT TAKE A NICE SPORTY CAR TO THEM THEY HAVE NO RESPECT .
Responded on November 7, 2018
Gary, thank you for taking the time to provide your feedback regarding your recent visit to our Coconut Creek store. We apologize for this negative experience and I want to assure you that we take matters like this very seriously. We would like to escalate your concerns to the appropriate team for further assistance. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and any invoice numbers related to this visit? We value your business with Firestone and we hope to hear back from you soon. ^Katrina
Firestone Complete Auto Care - Coconut Creek Management
1/ 5stars
by  
on April 16, 2018
Never again. I WAS a customer that has recommended this place. Worst experience ever- 3 hour oil change and wrong year of car on invoice.
5/ 5stars
by  
on April 5, 2018
Quick service. In and out as promised.
5/ 5stars
by  
on December 18, 2017
Wonderful customer service. Clean. Free wifi. Nobody is trying to sell you something that doesn't need to be done immediately. Hands down the best place I have been to for my car. Will not go anywhere else from now on. Loved my experience.
1/ 5stars
by  
on October 8, 2017
Will not return (or recommend) this location due to extremely poor customer service
5/ 5stars
by  
on May 22, 2017
5/ 5stars
by  
on December 18, 2016
Always honest. They also try to keep to a reasonable amount of time when I make an appointment. And, most importantly, they never suggest unnecessary services. Plus, they're friendly. It's one of the only places to get car maintenance and feel comfortable.
5/ 5stars
by  
on November 14, 2016
precision Time and great attention
5/ 5stars
by  
on June 13, 2016
Good store & service.
1/ 5stars
by  
on November 11, 2015
I made an appointment online three days in advance for 4 new tires, an alignment, an oil change and fuel filter replacement for my car. Upon arrival I was told that only 2 of the 4 tires were there (my car has staggered wheels and needs 2 different size tires for front and back). The gentleman assisting me was quick on the draw and had the other 2 tires picked up from a neighboring store within the hour. He also explained the bill to me very well. That was the extent of my satisfaction however. I also noted to him that my car had recently had the brakes done elsewhere and that the driver's front caliper was making noise, possibly due to a loose dust shield or loose pad and to please look at that as well as long as the wheels were off. He said he'd make a note of it. After sitting there for a total of 3 1/2 hours (my appointment was for 4PM and car was finished at 7:30 I had my car brought up to me. The front caliper still making noise. I asked the tech if he had looked into that issue and he said no and that there was no note of it. The initial gentleman that I had asked to do so had long since left. No problem, I went home. It was dark outside and I couldn't see my car that well. The next morning I walked around my car to inspect the work done and lo and behold I see a very large and deep scrape into the chrome lip of my left rear rim. My rims that were absolutely pristine prior to the service. I then popped the hood to verify that the oil had actually been changed to find that it had indeed been changed as it was very clean but it is just barely within the operating range on the stick. And yes I know how to properly read an oil stick and no I do not have an oil leak. I did not bother to complain about the rim as I am doubtless that I will be told it must have been there already despite the fact that I am OCD about my car and know every inch of her like my own back of my hand, and the oil is hardly worth the drive back. I just went to Pep Boys and bought a quart and finished the oil change myself. All in all This store will never get another dime of my money. I paid for lifetime alignment from this store and I will be showing back up regularly for that service but anything that involves trusting anyone there to actually handle my car will be done elsewhere. And I will stand there and watch them the whole time they are handling my car.
5/ 5stars
by  
on November 6, 2015
I went in a week ago to repair a tire And ended up with much more information about my Verical needs.
5/ 5stars
by  
on September 27, 2015
I have been having Firestone and Mark for maybe 10 years now...Ver happywith the servicehe provides for me.
5/ 5stars
by  
on September 11, 2015
I set up the appointment on line. They were ready for me when I arrived. The service (oil change) was quick and reasonably priced. Everyone was professional and polite.
5/ 5stars
by  
on July 30, 2015
Just had some major work done here and am very happy with the service. I've used this location for almost 5 years and never had a bad experience. The parking lot is always full, the staff is friendly and they will take you back to your vehicle and go over everything and show you (unlike most shops) which always makes me feel more comfortable. I work nearby so I tend to leave my vehicle because its sometimes a wait. But worth it to know its done right. I live in Weston, but everyone I work with lives nearby and they all use these guys too. 5 stars all day...
2/ 5stars
by  
on March 15, 2015
Went for an oil change for my 2012 GMC Terrain which requires full synthetic oil. Got home and my husband saw on the paperwork that they used Synthetic Blend. Had to go back and have the oil drained and new oil put in. Quite an inconvenience. But they did give me a free oil change for my trouble.
4/ 5stars
by  
on March 1, 2015
I have been using this store for a number of years. My most recent brake job, I was disappointed I was charged for rotors without being able to inspect the ones being replaced. Other than that, I will continue to use and recommend this location. Thank you for the 6 months same as cash option.
5/ 5stars
by  
on February 28, 2015
The best service! All the guys are friendly and so helpful!!
5/ 5stars
by  
on February 27, 2015
Don't remember person's name but he was very good at customer service - I was in a rush and he said all the right things in all the right ways to put me at ease and at the same time let me know that it might not be possible to have my service completed really quickly. As it turned out the problem was nothing but a false alarm on my indicator light. So that was a good thing!
5/ 5stars
by  
on February 26, 2015
Arrived at Firestone, Coconut Creek, with one flat tire and three others with very little tread. The last time I was at the store, they told me that I would need tires soon. They were right! My family has been using Michelans forever. My salesperson convinced me to try Bridgestone run flats. So far, so good. I hope I'm as happy with my tires as I am with your employees.
3/ 5stars
by  
on February 26, 2015
The manager lacks personal skills as far as I'm concerned. Seriously considering going elsewhere.
5/ 5stars
by  
on February 25, 2015
I've been dealing here for a number of yearsandalwaysfound the staff to be friendly courteousand verry efficient
5/ 5stars
by  
on February 4, 2015
Been going to them for years (my 5th car now!) Always treated me with professionalism and never tried to sell me something I did not need. Very knowledgeable and honest about estimates and how long it would take to complete the job
5/ 5stars
by  
on February 4, 2015
I have been there a few times with great outcome. I like the offer of lifetime aligment and tire guarantee , of course for a price, but very convenient
5/ 5stars
by  
on February 4, 2015
I had a 12pm appointment yesterday for an oil change, I ended being a half hour late and Mark still fit me In with no problem. That was my third time going there and plan on going back for all my vehicle repairs.
5/ 5stars
by  
on February 4, 2015
As usual the work I needed completed was done thoroughly, quickly and cost effectively. I bring my cars to Firestone for everything necessary for our two cars.
4/ 5stars
by  
on February 3, 2015
Very good an professional service. Will come back there again. The wait time is too long.
5/ 5stars
by  
on February 3, 2015
Very good services, and fast thanks. Frendly people and ease to understand.
5/ 5stars
by  
on February 3, 2015
This store is always friendly and professional. I find them to be honest and fair in there pricing and want a long term relationship, not a take your money and go. They provide consistent work and are a pleasure to deal with. Chris is the best and he knows what he is talking about.
1/ 5stars
by  
on February 3, 2015
If I could give them zero stars I would. They are the worst company. I had the tire rotations for the life of my car and they were never rotating my tires. By far the worst company. They also never aligned my car either. With another car they never changed the oil and were paid to. Never bringing any of my vehicles to this company every again
5/ 5stars
by  
on February 3, 2015
I used them several weeks ago. and was completely satisfied.
5/ 5stars
by  
on February 3, 2015
nice people good service and on time right on with the cost and good selection of tires
5/ 5stars
by  
on February 3, 2015
Had an appointment on Monday Feb. 2. Took me earlier & was out in less than an hour. Great service
5/ 5stars
by  
on February 2, 2015
They do a great job on my car..trustworthy. Been with them for years!!!
5/ 5stars
by  
on January 29, 2015
I use them all tthe time, not one time have they disapoint me. will be useing them again soon.I have three cars. There all ways something needed.
1/ 5stars
by  
on January 27, 2015
I've had several repairs/services performed at this location. Everyone is always nice and professional each time I visit. However, one time I went to have an oil change and they spilled oiled all over the engine. It smelled badly, I took the car back, and they cleaned it off. It would have been better had they not spilled the oil at all. Then I had the transmission fluid flushed and the car leaked fluid all over my driveway when I got it home. I had to take it back twice before the problem was corrected. Most recently, I had the oil changed again. Within a week, my oil icon kept appearing on the dash. I took it back and was told that it could be an engine pump issue and I was even told to think about getting a new car because the problem would require a complete engine rebuild in order to get the issue fixed. All of this without having anyone there actually pull the car inside and do a proper diagnostic on the vehicle. So today I tool my car to a competitor to have the oil changed. They informed me that the last time I had the oil changed at Firestone--they knew because the Firestone oil filter was still on the car--someone at Firestone stripped the plug for the oil and they had a tough time removing it. They provided me with a new one once they were able to get it off, but the idea that the technician at Firestone stripped it, then failed to just replace it is extremely frustrating. Again, another issue that should not have happened. That's why I am giving this location such a poor rating.
5/ 5stars
by  
on January 26, 2015
Great timely and thorough service last week!!!!!!!
5/ 5stars
by  
on January 26, 2015
I have been a Firestone Complete Auto Care in Coconut Creek, Florida for more than 4 years, the people there are great, honest and professional, especially Chris.
5/ 5stars
by  
on January 25, 2015
My wife and I used Firestone about a month ago to replace her old tires. The staff did a thorough inspection and provided prompt repair service to her vehicle. They were also friendly, which was a plus. I would definitely recommend them to a friend or family member.
5/ 5stars
by  
on January 25, 2015
Fixed the problem with expediency and professionalism.
5/ 5stars
by  
on January 25, 2015
I have two automobiles that my local Firestone service center does all the required maintenance and auto repairs on. They are always courteous and professional. They are very honest and never pressure you to get additional work done. In all my discussions with the service reps, they have always fully explained any worked they are recommending and then completely let me decide if I want the additional work. They do total care care - fluid capacities, tire pressures at no extra charge. When I pick up my truck or my wife's car from the Firestone service center I am confident all is good with the vehicles.
5/ 5stars
by  
on January 25, 2015
I have been bringing my two cars to this Firestone location for years. Keith and his team are always very professional and courteous. The work they do is excellent! I wanted to take the time to write this survey to acknowledge him and his team.
5/ 5stars
by  
on January 24, 2015
Handled very well a complicated service requiring multiple visits and special order parts.
5/ 5stars
by  
on January 24, 2015
Perfect service, done right the first time, highly recommend.
5/ 5stars
by  
on January 24, 2015
The staff is always such a great genuine smile and greeting. Wouldn't take my cares anyplace else. I moved and still drive their for service.
5/ 5stars
by  
on January 24, 2015
I had my car serviced for a headlight change on a Mazda and they did a great job
5/ 5stars
by  
on January 23, 2015
You will be happy you serviced your car at the Firestone in Coconut Creek, FL. In my experience they never force unnecessary repairs down your throat and will often tell you to put services off until they are actually needed. You won't find this approach in most service centers. Keith and Chris have been very attentive, always putting the customer first. It's very rare to find the honesty that you get when you visit.
5/ 5stars
by  
on January 23, 2015
Took care of all my needs in good timing and work was done satisfactory. Thanks !
5/ 5stars
by  
on January 23, 2015
I have used Firestone for over 10 years. Their exceptional customer service , professionalism and TLC has built an unbreakable relationship with me. No need to go anywhere else.
5/ 5stars
by  
on January 23, 2015
I love using the Coconut Creek Firestone. They are always friendly and I feel like they really do what is best for the customer and they are not just out to make a profit. They call when they say they will call and keep you updated on the process. I highly recommend Coconut Creek Firestone and I can honestly say I have never recommended a car care place before.
1/ 5stars
by  
on January 23, 2015
i brought my '98 Lexus in to check on why the hood wouldn't close properly.....it was looked at and told i needed a part that, with labor was going to cost me $ 150....decided to bring it to another auto care shop snd fixed the problem with some elbow grease and a srew driver !!

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