Car Repairs And Tires At 2051 Martin Luther King Jr Blv From Your Panama City Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2051 Martin Luther King Jr Blv? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2051 Martin Luther King Jr Blv
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #3468 Managed by Terrence Walton

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll inspect fluid levels, steering, the battery, and more. Additionally, we're dedicated to delivering the best quality service possible, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 58 Reviews
1/ 5stars
by  
on December 26, 2018
HORRIBLE SERVICE AND SALES CLERK HAS A NASTY ATTITUDE.
5/ 5stars
by  
on June 16, 2018
Great service! Friendly customer service. Dan was very helpful in explaining repairs/service for both of my vehicles and was able to orders parts and reschedule for another apointment.
4/ 5stars
by  
on May 26, 2018
Very friendly, courteous and knowledgeable staff. Problem with the calibration of the tire balancing machine resulted in a misbalanced tire and vibration. I returned to the store, and the discrepancy was dealt with immediately and corrected. Although I had an appointment, the wait time to have 4 tires installed and an alignment performed was a total of 4 1/2 hours, which was a bit excessive. Overall good work on behalf of the crew as it seemed to be a very busy day for them.
5/ 5stars
by  
on December 23, 2017
The service is always good but today it was great. Thanks Dallas, Service adviser You Rock
5/ 5stars
by  
on November 4, 2017
A group of people that work together to take care of you at anytime. Would not go anywhere else.
5/ 5stars
by  
on October 23, 2017
These men are awsome and we're very helpful and productive the whole time i was there.
5/ 5stars
by  
on October 16, 2017
Excellent Service
1/ 5stars
by  
on October 14, 2017
Horrible- don't waste your money or time here. Take your vehicle to a reliable shop that knows what they are doing.
4/ 5stars
by  
on October 11, 2017
Wish I would have known the rebate for tires stated on the 12th I would have waited 2 days before spending $800+
5/ 5stars
by  
on September 16, 2017
great experience! Doug and his team totally rocks. We will be back and I will never go to the dodge dealership again.
5/ 5stars
by  
on August 29, 2017
great awesome
5/ 5stars
by  
on August 28, 2017
An incredible crew at this location. Professional, helpful, efficient and FAST! Had new front rotors and brakes on my truck - on a SUNDAY! I was pleasantly surprised.
4/ 5stars
by  
on August 28, 2017
It wasn't great but it could have been worse. The service was fairly good once the process got started and only took about an hour but I had made an appointment and they didn't get to me until and hour and fifteen minutes after the appointment time.. I couldn't answer two questions in the survey because the service manager that took my information when I arrived seemed to have forgotten I existed after that and a different service manager got my car moving and even helped by doing the preliminary checks personally. He gets a 10 from me, where the SM that I started out with only deserves a 6, and maybe not even that much.
4/ 5stars
by  
on June 6, 2017
After taking the survey, it said one of the options was a free battery check. A little annoyed that I had to pay for the battery check. Otherwise was fine.
5/ 5stars
by  
on April 2, 2017
5/ 5stars
by  
on February 4, 2017
Doug and his crew always make me feel at ease and always exceed my expectations. Thank you
5/ 5stars
by  
on January 24, 2017
I would like to show my gratitude to Dallas Dykes for his honest advice and respectful attitude. Many car shops take advantage of people who are uneducated in automotive maintenance, especially women. Mr. Dykes answered all my questions kindly and in terms I could make sense of. I feel that I can trust the Firestone at MLK to provide me with the best service and recommendations for my vehicles overall health. Thank you so much!
5/ 5stars
by  
on January 16, 2017
Excellent service every time.
4/ 5stars
by  
on June 27, 2016
No waiting. Quick, efficient and professional. Knowledgeable and proficient. Would recommend to anyone.
5/ 5stars
by  
on June 25, 2016
These guys were great. They made sure I knew exactly what was going on and showed me everything. They explained every part and labor.
5/ 5stars
by  
on March 14, 2016
5/ 5stars
by  
on November 23, 2015
I got an oil change done. Showed up without an appointment and they were able to take care of me quick. Great job!
4/ 5stars
by  
on November 21, 2015
Made an appointment for 8am. Was about 5 min. late. I was out of there by 9:30. Good price...Good service.
5/ 5stars
by  
on November 16, 2015
They took great care of me!! Recommended to my friends in the area. Super nice and quick.
5/ 5stars
by  
on November 16, 2015
I WAS VERY SATISFIED WITH THE SERVICE I RECEIVED. EVERYONE WAS VERY NICE ALSO.
5/ 5stars
by  
on October 13, 2015
Great service. Faster than expected. Friendly employees
4/ 5stars
by  
on September 30, 2015
the truck and car were taken to firestone one day apart. they took care of the truck right away. I made an appointment for the car and it was 40 after the appointment before they rolled the car in. Also they said they did an overall check on the car and said the battery was good. We had to purchase a new battery at a cost of $116.00 2 day later.
5/ 5stars
by  
on September 15, 2015
Other than the wait, the service with my vehicle was complete and reasonable.
5/ 5stars
by  
on September 10, 2015
Will definitely go back. Great service and customer service
5/ 5stars
by  
on June 27, 2015
Recently experienced trouble with my vehicle which required havingmy vehicle towed to the shop. The guys were able to diagnose and repair my vehicle quickly and accurately. They were honest in the diagnosis and replaced a simple broken wire without misrepresenting a larger, more expensive problem. I am impressed with their honesty and will return to this location.
5/ 5stars
by  
on June 17, 2015
I needed my oil changed and I was going on a long road trip. They checked everything including my spare tire (which needed air) to make my trip a safe one.
5/ 5stars
by  
on June 3, 2015
used them for new tires and brake inspection, very honest!
5/ 5stars
by  
on June 1, 2015
I used them a week ago for a/c service great job, very professional
4/ 5stars
by  
on May 30, 2015
These folks are friendly and good at what they do but you will pay a high price for parts and labor. Expect to pay about double for parts you can find cheaper at a parts store and labor seems to be about the same or higher than at a dealer and I imagine they work a little slower to get more money out of you. On the plus side, I've never had any issues with bad work and if you schedule your appointment they can get you in and out at a pretty good pace. The location is quite a few miles from where I live but the area is great, while you are waiting you can wander around the mall or walk next door to Peppers (Mexican food) and eat or sit at the bar for a few drinks while your vehicle gets work done or a little past Peppers to Luigis for some Italian food (I don't think they have liquor, just beer and wine). They have free wifi and a tv in the small waiting area and one bathroom. I've got a bad back and I don't find the chairs all that comfortable but the shop is very clean and the workers are happy to answer any questions you may have. Despite the price I will continue being a faithful customer, I figure just about any car place will take advantage of you for a few bucks but if you establish a continuing relationship with them it might not be too bad and they do good reliable work.
5/ 5stars
by  
on May 14, 2015
My husband and I were going out of town and a few days before the departure I realized that my horn wasn't working. The great folks at Firestone on Hwy 77 analyzed the trouble, ordered a new horn and installed it in record time. We were soon on our way to welcome a new granddaughter.
5/ 5stars
by  
on May 3, 2015
Best consumer experience in Panama City. I actually look forward to visiting and they have never failed to correct my vehicle faults.
5/ 5stars
by  
on April 30, 2015
I have been going to this particular Firestone location for many years and NEVER had a complaint, everyone there is friendly, professional and treats you like Family, I have noticed any time I am there, they immediately welcome customers by name and let them know they will be right with them, GREAT customer service.
5/ 5stars
by  
on April 25, 2015
My Mom's car needed a new set of tires and as I went on line to shop I realized how easy Firestone's web site was easy to navigate. I was able to find the tires, set up an appointment and have my appointment confirmed. Great job!
3/ 5stars
by  
on March 10, 2015
I went there last month for a oil change, left with oil change, alternator belt and 4 new tires things were fine as always. Two weeks ago I found out that I had no wiper fluid , front or back. I check my invoice it had a check mark, it had been checked twice once by the person changing the oil and the person that installed the tires(I came back later in the day for the new tires) . This is the only place that I take my car because I trust them or I did. I did spend a lot money that day but it's not about that it's about trust. I did go back and get this taken care of that service writer said that it must have been too cold that day, it wasn't even if it was they should make a note on the invoice not just check as in done.
5/ 5stars
by  
on March 4, 2015
I always get my cars serviced right the first time. All my automotive needs are meet that this Firestone store!
5/ 5stars
by  
on February 27, 2015
Paid for an alignment, brakes and tires. Wonderful work and great customer service. My car really needed the service and I immediately noticed the difference, like new!
4/ 5stars
by  
on February 26, 2015
we've been in several times to have service done on our car and have always been treated with respect and quickness
5/ 5stars
by  
on February 26, 2015
I am a female who appreciates honesty and integrity - sometimes difficult to find - I have had a couple of experiences that proved that this location operates with both!
5/ 5stars
by  
on February 19, 2015
We have been using Firestone on Hwy 77, Panama City, FL since we relocated here in 2005. We love the friendly customer service and professional car care. We especially like the extended hours during the week and weekend! This makes it very convenient for us to have our car serviced without disrupting our work day. I would recommend this particular Firestone to anyone looking for a friendly, professional, and convenient auto care services.
4/ 5stars
by  
on February 6, 2015
Used them on a number of occasions, no complaints.
5/ 5stars
by  
on February 5, 2015
Dan, Doug, and all the team were friendly, professional, and helpful as they clearly communicated with me and worked to provide the best auto care I could receive. I'll definitely return!
5/ 5stars
by  
on February 2, 2015
Each time I see Dallas he recognizes my by name. And he and his staff have always been courteous and helpful.
1/ 5stars
by  
on February 1, 2015
I took my car in thinking it was a water hose that was leaking. Had I known what was getting ready to happen to me. I would have never stepped foot in their door. They need not try to get over on women. This one for sure. To have a radiator put in a car and charge $950 is outrageous. Oh they put new hoses, thermostat (wasn't running hot before I took car in), and supposedly fan wasn't working either. Oh but make sure you flush your radiator out was also suggested. Really? I would never step foot in the driveway there. I would and have told others to not go there. They will give you one price and when you pick up your vehicle it will be higher. The manager loves to argue with the customer also. Thumbs down to your store on 77 in Panama City, Florida.
5/ 5stars
by  
on January 30, 2015
I recently purchased 4 new tires for my car at the Panama City, FL Firestone dealer (off SR 77 near PC, FL mall) . Shortly after purchasing tires, one tire was punctured and I had to go back and have one tire replaced. Unfortunately, I did not purchase road and hazard protection for the 4 tires and had to pay for repair out of pocket. Given that I was planning a road trip in near future, I asked if I could apply the road and hazard protection to the replaced tire as well as apply to the other tires. Dealer replaced damaged tire (added road and hazard protection for reasonable fee) and retroactively applied road and hazard protection for the other 3 tires purchased previously (for a reasonable fee). In addition, I was given brochure to identify and contact participating dealerships within continental US if tire gets damaged again on the road. Thanks for your assistance-look forward to coming back in the future to the Panama City, FL location.
4/ 5stars
by  
on January 29, 2015
I have NEVER spent $78 for an Oil Change! Still mad! Did not get any kind of a discount, and feel I was over charged for the Oil Change. I don't think I have ever spent more than $48 before this one!
5/ 5stars
by  
on January 26, 2015
Always professional and gets the job done the first time.
5/ 5stars
by  
on January 25, 2015
Every visit top the Firestone Store on Hwy 77, is a pleasure. Dallas, Doug and Dan have always provided the right diagnosis as well as kept me informed as to any work required. This team is always at their best.
5/ 5stars
by  
on January 24, 2015
HONEST, FAST, PROFESSIONAL, COURTEOUS AND CLEAN! THEY FOUND THE ISSUE THAT 3 OTHER TIRE PLACES COULDN'T SEEM TO FIND! AWESOME PLACE TO DO BUSINESS AND TAKE YOUR VEHICLE!!
5/ 5stars
by  
on January 23, 2015
I love all of em especially Dallas they have patience and always willing to help
5/ 5stars
by  
on January 23, 2015
Bought my tires and the customer service was amazing! I bought roadside hazard, so all my rotations are free and I just had a nail in my tire and they fixed it free of charge. Great experience!!
5/ 5stars
by  
on January 23, 2015
I have used them three times(oil changes, car maintenance/ check ups). Positive experiences, professional/friendly, Honest staff.
5/ 5stars
by  
on January 23, 2015
Dallas and Doug always do a great job of helping me to maintain my car properly. They don't oversell, and are good to let me know when a scheduled service is coming due, rather than surprising me with it. The technicians do a great job with the service and repair work.
2/ 5stars
by  
on January 23, 2015
Okay To g to! I mean the people do take forever to get the car done

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