Car Tires And Services At 2680 Enterprise Rd: Firestone Complete Auto Care In Orange City

Welcome to Firestone Complete Auto Care at 2680 Enterprise Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2680 Enterprise Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13625 Managed by Christopher Thompson

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll examine lights, headlights, the battery, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

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Discover Our Range of Auto Repair Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 51 Reviews
5/ 5stars
by  
on February 21, 2019
Front desk specialist Thomas exceeded my expectation by searching the local firestone franchises to find a part that was needed to complete the job. He was successful and repaired my vehicle in the same day. Way to go Tom!
5/ 5stars
by  
on October 17, 2018
5/ 5stars
by  
on October 9, 2018
5/ 5stars
by  
on January 28, 2018
I just wanted to let you guys know I am extremely happy with the service provided at this store. Not only they saved me over $300 but the quality of service provided by your technicians is over the top. I will recommend this store to anyone that asks and will continue to get my car service here as long as I live in the area.
5/ 5stars
by  
on January 27, 2018
The service was great and they were very friendly and they were not pushy! I definitely will go back.
5/ 5stars
by  
on December 14, 2017
Your Store Manager is a Pro. Professional and Accurate ! I will be back. Thank You!
5/ 5stars
by  
on September 19, 2017
Excellent service with a smile and even better workmanship. My First impression was that they're friendly, competent and honest. This is my new go-to shop. Thank You Bear
5/ 5stars
by  
on September 4, 2017
Take several family vehicles to this Firestone for tires, oil changes and other maintenance needs. Always receive courteous, prompt and professional service.
5/ 5stars
by  
on August 14, 2017
Chris Thompson is the manager of this store. When I had questions about my car after my new tires had been installed. He was able to explain to me and show me why I might be hearing a noise. He brought over Danny one of the mechanics who followed my car through, found and fixed the problem. They went above and beyond to help me out and to fix my car. I am very happy and grateful, thank you so much.
5/ 5stars
by  
on July 8, 2017
5/ 5stars
by  
on June 25, 2017
First time customer to this facility; quick and painless service provided by quality service advisors and professional technicians. Very accessible and clean location. Worked directly with Christopher, my service advisor, who's knowledgeable in what he recommended and wasn't pushy at all. As a matter of fact he offered alternatives as to just stating the problems. Also, a big thanks to Richard, my technician, for thoroughly inspecting and servicing my vehicle. I highly recommend this service center.
5/ 5stars
by  
on April 23, 2017
4/ 5stars
by  
on December 31, 2016
5/ 5stars
by  
on December 2, 2016
SIMPLE , ALL AROUND EXCELLENT CUSTOMER CARE.
1/ 5stars
by  
on August 21, 2016
Originally we were confident that the service provided was going to be awesome, because we were welcomed by the Manager Chris and he took good care of us, going beyond the beyond. However is sad that he doesnt have a goo team of employees that can fulfil the expectations. I have paid 218.98 and i didnt receive the service i paid for. The Service Advisor Thomas didnt looked like he wanted to work on my Car. Just because is not a brand new car that doesnt give him the right to just do an awful job. I paid for alignment and my car is not aligned at all and now the steering wheel is not straight at all. I use to work for this company as a service advisor as well and this is not the kind of work i use to do for my customers. Also i was promised by manager Chris that since i was buying the lifetime alignment he will only charge me to balance 2 tires, but will have them all balanced and rotated. This Thomas did not rotate the tires, and did not balance the rear ones. I am beyond pissed off, this is the vehicle i could only afford and is the vehicle where i will be transporting my two daughters and i dont feel safe now. Dont get it wrong i dont have an old car, its a 2005 vehicle in very good Condition. But service advisor Thomas got mad, because he suggested me to change the spark plugs and the cables and i laugh on his face with respect because 10 minutes prior arriving to Firestone i stopped at O'Reillys and bought brand new spark plugs cables and installed tem myself on the parking lot, and indeed the night before i put brand new spark plugs. So this proof the kind of service that he gives. Store Manager was awesome but the team are incompetents. My roommate will also complaint we went together she spend 400.00 on new tires and they changed her wheel covers. She had original Toyota Wheel covers and they put others that are not hers. They dont have the toyota logo. We will escalate this to corporate.
5/ 5stars
by  
on April 14, 2016
The staff at this location were extremely friendly and helpful. Chris and Kevin were amazing and I will be going there from now on.
5/ 5stars
by  
on November 16, 2015
The guys were very quick to pin point the problem and took care of it in a reasonable amount of time, I had my family with me and they had a family/kid friendly office, wish more places were like this.
5/ 5stars
by  
on November 3, 2015
The Employees went above and beyond to assist with my vehicle needs...
4/ 5stars
by  
on October 27, 2015
Firestone continues to honor cupons from major competitors, and I was prepared to offer a cupon, Your representative offered a Firestone instead. I used it with substatial savings.
5/ 5stars
by  
on October 7, 2015
Service advisers were informative. Service was done quickly.
5/ 5stars
by  
on October 4, 2015
Use them for oil change as a walk in and they got it done
5/ 5stars
by  
on October 3, 2015
My daughter and her boyfriend broke down a few weeks ago. I was hundreds of miles away. I found out about Firestone from the towing service and how to leave the truck there overnight. The service was excellent. The staff was considerate and I was able to work things out over the phone. More over I felt they actually cared and didn't try to take advantage of the situation. This was appreciated.
5/ 5stars
by  
on September 30, 2015
I go to this Firestone because they are cheaper than the dealership and they have better quality and customer service too.
5/ 5stars
by  
on September 25, 2015
I called Firestone because I had a blowout on I4 and spoke to Christopher who said he could get me fixed up right away. When I got to Firestone he was very friendly and accommodating and had me back on the road in one hour ! I would recomend Firestone to anyone after that experience !!
5/ 5stars
by  
on September 19, 2015
Although my repair turned out to be more than they could do, the guys were more than willing to keep on investigating. Turns out I needed major engine repair. The guys explained what was going on and what they had done and kept me happy during a troubling period.
5/ 5stars
by  
on September 4, 2015
Very professional excellent service will not go anywhere else always treated with respect
5/ 5stars
by  
on August 19, 2015
Took my daughters truck for a complete evaluation before she left for college. Staff exceeded my expectations, made repairs, explained and showed everything to us in detail. Have my daughter confidence to drive alone to college!
5/ 5stars
by  
on August 9, 2015
The service was awesome...Im happy with firestone and all they do
5/ 5stars
by  
on August 9, 2015
I went to them for new tires and they were a very great help, The sale man assured me I went to right place for service, I couldn't agree more.
5/ 5stars
by  
on August 8, 2015
We have been taking both of our cars to the Firestone Complete Auto Care in Orange City for 2 years now. They never try to sell us anything we don't need. Always very courteous and friendly. Highly recommend them!
5/ 5stars
by  
on August 5, 2015
Best service in West Volusia! Do not be fooled by the chain name this shop is above and beyond.
4/ 5stars
by  
on June 24, 2015
Friendly /professional Quick Oil price was good as we
2/ 5stars
by  
on June 12, 2015
I went only for an oil change and they found other things but I truly could not afford them all. Waited over 6 hours.
2/ 5stars
by  
on June 9, 2015
I went to have 2 tires put on the front end of my vehicle. I was very specific that that was all I wanted because my car had just come from the shop that morning. I waited about 4 hours, during which time they came out with 3 other issues that I may or may not want to be aware of, and did I want to fix them. No! I just want the tires and I need to get on my way. At one point I was handed a pair of safety goggles and asked to go into the shop to look underneath the truck. I was frustrated because I had a diabetic dog at home that needed to be taken care of, & I did not realize I was going to be four hours trying to get 2 tires put on a truck. If you have unlimited time, and you want every single thing looked at on your vehicle, I would recommend this place. Otherwise, go somewhere else!
5/ 5stars
by  
on June 4, 2015
Fair prices, quick service, friendly staff. Recommended.
5/ 5stars
by  
on May 20, 2015
They were honest in letting me know I had done a year ago, a transmission change, that I had forgotten about. They also replaced 2 tires under warranty that showed abnormal wear. I'm pleased and always use them for my wife's vehicle needs.
5/ 5stars
by  
on May 7, 2015
First time using them they were amazing all the guys were very nice and helpful fixed my problem same day. Very reasonable will definitely use again
5/ 5stars
by  
on April 28, 2015
I called and made an appointment for an oil change, and I arrived a little earlier than the appointment time, and I was still finished in an hour.
5/ 5stars
by  
on April 27, 2015
The professionalism and knowledge was all I needed to trust Firestone Team. I have been a client since 2005. They are the best!
5/ 5stars
by  
on April 27, 2015
Very nice guys, very professional with quick service!
2/ 5stars
by  
on April 25, 2015
Was very disappointed to learn that I would be charged 75.00 for a 32.00 dollar part I understand that you have to make money but 100% Mark up can't see myself going back
5/ 5stars
by  
on April 15, 2015
Job performed within time frame expected, price within estimate. Friendly atmosphere.
5/ 5stars
by  
on February 27, 2015
I had an oil change and rotation on my tires I had bought there. I have used Firestone, Orange City since retiring 7 years ago. I have always been happy with care I get at Firestone and go there for everything.
1/ 5stars
by  
on February 16, 2015
I have been going to Firestone for 15 years taking 5 vehicles between mine and family for all services they may need. I always get a tire quote online first. This time I had my daughters vehicle and was not there for tires but they found nails in 2 of the tires. I wanted them replaced and not repaired. I was told the tire size was not popular and only had 2 choices for tires, as the car was a Volkswagen I believed them as I know these cars can be difficult for certain things. I checked a few days later online and to my surprise there were almost 30 to choose from and half were less than the ones I was sold. What a disappointment because I trusted them on this. Every time I go there someone different is in charge so what does that tell you. I have no issues at all with the service personal who work on my vehicles. They are excellent but the management there is the worst and are just out to tack up your service charges. I am done and will never go to a Firestone service center again.
5/ 5stars
by  
on February 4, 2015
I have been using Firestone for years. I like them because they don't try to sell me anything extra. When I needed new tire vehicle they didn't try to push their expensive tires on me. In fact they were very informative as far as describing the different grade of tires.
5/ 5stars
by  
on February 4, 2015
I went only for an oil change. On the last minute, I asked to rotate my tire due to my Warranty. They handle it in a very professional matter. I strongly recommended them to my friends, and relatives.
5/ 5stars
by  
on January 27, 2015
My Mom's car sounded like it had a severe brake problem in the rear. I was right and the people here at Firestone confirmed it and replaced the brakes and flushed the system and the car is working fantastic.
5/ 5stars
by  
on January 25, 2015
They did a good job for me.The Tires I need they had and was able to get me on the back the road.
5/ 5stars
by  
on January 25, 2015
Especially, Jason and Charles are the Best! I have been taking my vehicles there for 15years.
5/ 5stars
by  
on January 24, 2015
My Orange City FL Firestone has been servicing my vehicles for many years. I trust them to be honest, reliable and dependable. I have never experienced any problems with them.
5/ 5stars
by  
on January 23, 2015
Had extensive work done and very satisfied with quality of work, customer service and pricing.

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