Car Tires And Services At 5625 Sw 137th Ave: Firestone Complete Auto Care In Miami

Welcome to Firestone Complete Auto Care at 5625 Sw 137th Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

5625 Sw 137th Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #27863 Managed by Sebastian Santos

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, the battery, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(3.7 of 5) - 30 Reviews
5/ 5stars
by  
on January 13, 2019
Went in on a Saturday and received excellent service. My service advisor Kevin was extremely helpful and attentive. I highly recommend this location.
5/ 5stars
by  
on April 19, 2018
The tire mechanic did a great job of balancing the tire on my sports car without damaging /scratching the chrome rims and he had to take the tire off the rim to remove the fixaflat liquid inside the tire.
5/ 5stars
by  
on March 5, 2018
Great customer service and very quick service by the Technician Domingo and Representative Felix. These guys really know what they are doing and won’t steer you wrong and feed you with false informations/service like most mechanics or tire places do. Highly recommend this location to friends and family or anyone for that matter. Thank you Guys!!!!!
5/ 5stars
by  
on February 4, 2018
I have taken three cars to this location in the last two months. They have been great. They have explained all the repairs and offered me solutions. My Steve advisor Sebastian is great. The manager Oscar is also very good .
5/ 5stars
by  
on January 31, 2018
Spacious and relatively quiet lobby. The Sales Advisors are very respectful (Oscar, the Mgr. is the best!)
5/ 5stars
by  
on January 30, 2018
Oscar never fails to exceed standards. He makes me feel like I am getting my money's worth and that I am not being taken advantage of. He is constantly updating me on the status of my car throughout the day and always goes above and beyond his scope. Thank you everyone at Firestone. I had just finished a maintenance check of fluids at my dealer, and they failed to check my brake fluid. Oscar and Julio are the best. Thank you, Thank you, Thank you!!
5/ 5stars
by  
on December 31, 2017
5/ 5stars
by  
on December 19, 2017
5/ 5stars
by  
on December 1, 2017
I just moved to Miami from Tennessee a couple of months ago and went to this location on a recommendation from a friend. It has not been an easy transition both culturally (I'm white American), as well as the adapting to the city it's self, so finding reliable car service was a concern of mine. Oscar and his team have been great, they've made me feel like I've been a long time customer, taking care of my car service needs quickly and with no issue. I'm very appreciative of them for really caring about their customers. Thank you!
5/ 5stars
by  
on November 24, 2017
I had a great experience with Oscar the store manager, he was very helpful, and before you leave he makes sure you are completely satisfied with all the work
5/ 5stars
by  
on July 29, 2017
Great service. Went in looking for tire prices and did not go anywhere else to compare!
5/ 5stars
by  
on December 5, 2016
My problem was a big, fat nail in the tire of my new 2016 Honda (the tires only had 6,000 miles on them). I was greeted by YOEL. He was super-nice, and soooo accommodating to me. I told him I had a nail in my tire, and he said they could fix that. I said, wait, don't you want to look at it? (I had been told by another big tire place that it couldn't be patched.) Yoel went out to my car, took a look, and said they could patch it - no issues. He said it would take 45 minutes to a hour. I was SO pleased. In much less than 45 minutes, I was warmly greeted by Albert, who told me my car was ready. Albert was also SUPER-nice to me - it was late in the day and these guys were so pleasant and accommodating; I was really grateful for this good service. Albert quickly rang me up and told me the patch on my tire was guaranteed and if there were any issues, to just bring it back. GOOD TO HEAR! When my future need for tires arise, you can be sure I will be at THIS Firestone. I appreciate the good service, the honesty, and the really cheap price to fix my tire - I, of course, did not want to have to buy a new tire. I am a big fan of Yoel & Albert for their superior good service. My story isn't over ... Before going to Firestone, I first went a tire place that I had patronized for many years on SW 117 Avenue between Miller & Sunset (Miami). The guy there told me my tire could not be patched - blah blah blah - he said I needed a new tire. He told me I could buy a new tire or go to some mom & pop place and I could get it patched. I was ready to buy a new tire (which I really didn't want to do), when he mentioned the Firestone on SW 137 Ave and SW 56 Street (Miami). My tires were Firestones, so my little Honda SQUEALED out of that tire place and on I went 2 miles down the road to this Firestone. I won't be going back to that place anymore. My new tire place is this Firestone!
5/ 5stars
by  
on July 2, 2016
Mr. Alvaro Mendoza, Store Manager is a great team player and an asset at this store in particular. Very professional, friendly and he cares so much about keeping the customer happy no matter what. He is a kindhearted guy. Please keep Alvaro.
1/ 5stars
by  
on November 23, 2015
Went in to do oil change at 920am.. left at 12pm... told MAX time of wait is 1hr30mins.. waste of time.
2/ 5stars
by  
on November 8, 2015
They showed me they were doubtful about my former visit.
5/ 5stars
by  
on November 7, 2015
I'm happy with the serviceI received. Every thing ok
1/ 5stars
by  
on August 26, 2015
THIS GUY HAVE A BAD ATTITUDE THEY SHOULD FIRE HIM FOR BAD CUSTOMER SERVICE
5/ 5stars
by  
on August 7, 2015
I always use Firestone its close and convient and it opens early
1/ 5stars
by  
on August 6, 2015
I took my car there for an oil change that took 3 hrs. After I was told I should change tires because mine were in horrible conditions. I took the salesperson's word and purchased four tires. After waiting another 2 hours for them to mount the tire on to car they tell me they only have 3. Mind you, I asked them twice to double check they had all four because I could not come back. I was told they would get it the next day, and I informed I would not be able to come back until the following Monday. When I went back that Monday they inform me they SOLD MY TIRE TO SOMEONE ELSE. The tire I had already paid for in full!!! Had to take time off to go back a THIRD time for them to do a simple job that only takes a couple of hours. Service was horrible, the only compensation I received was a cold apology. An embarrassment to the Firestone legacy. NEVER GOING BACK.
1/ 5stars
by  
on July 25, 2015
THE MANAGER THINK THAT HE IS THE ONLY SHOP AROUND THIS PLACE IS BAD
5/ 5stars
by  
on June 12, 2015
I went to a competitor across the street first, to get my flat tire fixed and the gentleman was a jerk. He was a jerk on the phone and in person. On my way there I saw that there was a Firestone, so I thought I'd give it a try. They were extremely kind and informative and I knew that I needed to get 4 new tires. I was thrilled that I was buying them from Yoel and not the Jerk across the street. They were very courteous and knowledgable and I am grateful I was able to give them the business.
2/ 5stars
by  
on April 27, 2015
Wait 2,5 hours more than promised, with appointment confirmed.
5/ 5stars
by  
on February 28, 2015
I use about a month ago and Gilbert was very polite and professional
1/ 5stars
by  
on February 6, 2015
I went in about 2 months ago and I can guarantee you that I will NEVER be returning to ANY Firestone. So here is how my experience went with Firestone: I went in for an oil change (This one was complimentary from a previous bad experience. I wanted to give them a second chance. Bad idea . . . ), I walked in and the Manager was at the front desk he seemed like a very nice guy. He told me my car was in good hands and that he would call me when my car was ready to be picked up. So I leave to go have lunch with a friend. While I am eating I get a phone call (Here I am thinking WOW that was quick! This is great!) and an employee informs me that there is something wrong with the brakes in my car and that it is going to cost about 3000 but they have to look more into it to give me a more accurate price. I was in total shock! All I asked for was an oil change! I go back and after a long conversation that was not going anywhere I kindly asked them to put my car back together. I was given tons of attitude by your mechanic. He finally handed my car back to me, and I test drove it around the parking lot to make sure everything was okay and MY CAR BROKE DOWN!! I have NEVER had my car do that. When I got out of my car, he was storming over to me saying "That I was a stupid woman" and "That he would poop (For lack of a better word) on my mother" in Spanish (Guess he didn't know I would understand him). I asked to speak with the manager that had originally assisted me, but he was gone for the day so I spoke with the supervisor. He was not helpful what so ever and when I told him I wanted someone else working on my car he said yes, but still kept the same mechanic . . . Way to listen to what your customers requests. I felt insulted and belittled. I called the Customer Service line and explained my situation to the gentleman he apologized profusely and said that the issue would be fixed immediately. I thanked him. Not 3 minutes after I made that call, the original manager I spoke with walked in. He was extremely rude and he said, I quote "I know that the customer service line said to fix your breaks, and I will do it. But I do not want to, this is your fault." I was dumbfounded. I called my fiancé and he came over to handle the rest of the situation. THEN the second time I received my car back, my Fiancé went for a small test drive with the mechanic and lone behold ANOTHER issue . . . Cutting to the chase, I received inconsistent and terrible service and my car was still not fixed . . . I hope this review is eye opening so you are aware of the people you have working for you.
5/ 5stars
by  
on February 6, 2015
We are very satisfied for all services doing to our cars
5/ 5stars
by  
on February 4, 2015
4 new tires, lifetime balance, lifetime alignment done for under eight hundred and in under three hours!! I'm a satisfied customer!
1/ 5stars
by  
on February 4, 2015
I used to keep service with my close firestone store, but now am taking time to see other options around 4 miles to oil change and maintenance. The last time they was too busy to make the oil change and offering to do it after 3 hours. without options, like appointment early morning or something.
5/ 5stars
by  
on January 25, 2015
Firestone has always been my choice for Tires and Auto Repairs- I had my car serviced approximately 10 days ago at the Miller/137th Avenue store and the experienced sales associates took care of the issues right away. Great, Prompt, and Continuous Service is hard to find in today's market! Way to go Firestone!
1/ 5stars
by  
on January 24, 2015
kind of annoying , they always try and sell you some extra service , just fix what i want allready , gave me an estimate for repair for 1000, GTFO , got it done at royal brake for 500.00 . even the mobil on the corner has better prices , other then the life time warranty for alignments there pretty much useless
1/ 5stars
by  
on January 23, 2015
I went to get an estimate to replace my breaks and was quoted over $900. They told me I had to replace brakes, rotors and discs and a whole bunch of stuff. Thank goodness I went elsewhere to get an estimate. I got everything done for $360 the following day. I will never ever set foot in a Firestone again.

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