Car Tires And Services At 3542 Nw Federal Hwy: Firestone Complete Auto Care In Jensen Beach

Ready to come in to your local Firestone Complete Auto Care on 3542 Nw Federal Hwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3542 Nw Federal Hwy
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #8788 Managed by Vincent Pascale

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll inspect oil level, wipers, the battery, and more. Additionally, we're devoted to providing the best auto repair possible at unbeatable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (772) 497-5760.

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Learn More About Our Different Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 72 Reviews
5/ 5stars
by  
on February 13, 2019
The Service Advisor, Vincent, and technician went above and beyond to quickly replace my battery so that I wouldn't be late picking up my nephew from band practice. Thank you!
5/ 5stars
on February 10, 2019
Very nice and friendly, didn’t try and sell me on things that I didn’t need and provided a discount!
5/ 5stars
by  
on January 19, 2019
This place is awesome. Excellent professional service. They always greet you with a smile making you feel like your home. I have an older model care 2006 to be exact. They have been helping my old Betsy run for a while. I will not go anywhere else for work on my vehicle. I trust them and know they'll get the job done right the first time.
5/ 5stars
by  
on December 6, 2018
They gave me great advice and got me out of a potentially expensive repair situation.
5/ 5stars
by  
on November 21, 2018
I won't take my car anywhere else. These guys are great. Fast , efficient, and honest!
5/ 5stars
by  
on September 23, 2018
Mark and Vince thank you for your help. You guys did an awesome job and go above and beyond thank you
5/ 5stars
by  
on September 23, 2018
And also thank you to Mike the Mechanic and Vince behind the counter or a great experience with my recent service
5/ 5stars
by  
on September 10, 2018
Please get cable tv I was there on a Saturday and would have enjoyed a football game
5/ 5stars
by  
on April 26, 2018
1/ 5stars
by  
on April 14, 2018
Bad experience. Charged me for services that they never performed on the car and i paid for things i never saw in the receipt.
5/ 5stars
by  
on March 15, 2018
I love my new Bridgestone tires. They are beautiful and look like they have excellent treads. The ride is smooth.
5/ 5stars
by  
on March 13, 2018
I bought 4 excellent Bridgestone tires at Firestone yesterday. Wow are they gorgeous and the ride is awesome. Nice treads ?
5/ 5stars
by  
on March 13, 2018
Everyone is always so nice and very knowledgeable. I am informed of discounts available. I am pleased with service each time I take my car to Firestone. Prices are reasonable. I price check to assure. I highly recommend Firestone.
5/ 5stars
by  
on January 24, 2018
GREAT EXPERIENCE - GREAT TEAM - VINCENT & MARC WOULD DEFINITELY GO BACK AND TELL OTHERS ABOUT IT !
5/ 5stars
by  
on July 20, 2017
Loved the service! Scott listened to me and asked questions. They repaired my AC and let me know I was due for an oil change...which I opted to do! So nice. Would have been sooooo annoying if the light went on a few days after having it there.
5/ 5stars
by  
on June 11, 2017
Kirk and Scott are very helpful and the technicians are friendly. The work has always been done right and on time.
5/ 5stars
by  
on May 21, 2017
I came on Friday afternoon but there was a 3 hr wait. I was given an option for a sat or sun appt..Came back Sat morning for the service, which was completely in an hour or so! Very fast friendly service.
5/ 5stars
by  
on April 11, 2017
Fast courteus service to replace a bad battery from both the technician and the sales associate.
5/ 5stars
by  
on February 1, 2017
I WAS 200 MILES FROM MY MECHANIC. THE SERVICE TECH LISTENED TO ME. STAR # 1 . HE TOOK ME RIGHT IN AND CALLED ME IN AN HOUR WITH THE PROBLEM. STAR # 2. PARTS WERE REPLACED . HE WENT OVER AND ABOVE MY EXPECTATIONS TO MAKE SURE THE JOB WAS DONE RIGHT. STAR #3. MY VAN WAS DONE BY LUNCH TIME. STAR #4 AND 5. IF I NEED ANYTHING WHILE IM WORKING IN THE AREA THIS IS WHERE I'M GOING.
3/ 5stars
by  
on December 16, 2016
A customer was already being taken care of so I sat down to wait my turn to pick up my vehicle. Another customer came in and the worker took care of her instead of me. Then another customer came in and he took care of him too. Then when it came to me he was still taking care of the other customers and it took me much longer to check out. I can't recommend this place to anyone because I wasn't completely satisfied with the service.
5/ 5stars
by  
on November 14, 2016
Absolutely the best place. EXTREMELY honest, not out to rip you off. Very professional.
5/ 5stars
by  
on September 30, 2016
Always a good experience. Great service in a timely manner. Kirk and Scott, good guys.
5/ 5stars
by  
on August 8, 2016
I generally do not go to chain stores for service, but I had a couple of very small things that I needed help with and they were right in the immediate area that I was in, so I pulled in to ask them to help me with a couple of things and they did so with a smile on there face and no charge to me. With service like that, I knew I was going to try them for my oil change, and I have to say that I was EXTREMELY surprised that they did not try to take advantage of me.
1/ 5stars
by  
on December 19, 2015
My Ipod disappeared from the passenger seat of my car. Scott defended his service team and swore that they would not touch anything.
5/ 5stars
by  
on December 18, 2015
I have been a steady customer at the Jensen Beach F-Stone store for ~ 18 years. Scott is always very helpful and I never hesitate to get my tires there.
5/ 5stars
by  
on December 2, 2015
I had an appointment for a battery replacement. Work was performed quickly and efficiently, and I was on my way in less than 25 minutes.
5/ 5stars
by  
on November 29, 2015
I visited the Firestone at Jensen Beach at 5pm on Black Friday at 5pm. They were fast and courteous and we're very respectful of my time. They finished early. I had just paid another tire company to replace an alternator. I will use Firestone for all our car needs moving forward.
2/ 5stars
by  
on November 20, 2015
I am disappointed with my recent trip to the Firestone store in Jensen Beach, FL. I went in for an oil change, tire rotation and balance, and an alignment. I don't believe the alignment or the balance were done correctly as the vibration I was experiencing is more prominent and the vehicle stills pulls. I have since taken the vehicle to another provider to have the problems corrected.
5/ 5stars
by  
on October 21, 2015
They gave me a great price on the tire I needed, got me scheduled and done right away, performed the job well and quickly.
5/ 5stars
by  
on October 19, 2015
Extremely pleased great job and was very quick with it all :)
5/ 5stars
by  
on October 9, 2015
I had a flat tire repaired. The repair was completed in a timely fashion and I was treated professionally by the staff. The only issue that I found disappointing is that tires get a patch nowadays instead of a plug. I've had my share of tire repairs with plugs in the past 35 years and never had a problem with them. Patch costs double that of a plug and takes longer to install.
5/ 5stars
by  
on September 25, 2015
Rainy day had a flat and they honored the warranty on the tire with no issues. Great friendly service and didn't try to sell me on additional products. I've been a Firestone customer for years and this is why. Thanks guys
5/ 5stars
by  
on September 8, 2015
Literally the best team you can have at any of your locatios. I will NEVER take my cars to any other locations. I purposely drive 35 minutes out of my way to go to the Jensen Beach location. The staff is always friendly and prompt. Everyone has the professional can do attitude towards every customer. I have only brought my cars there to get serviced. I refuse to give anyone else a chance due to the fact that this location always takes care of me without hesitation. Scott and Ramone the managers there always know how to make a customers day whether it's small talk during downtime or making sure something is taken care on the car that I didn't know about. Without them that location wouldn't be as good as it is. They are valuable employees. One of your techs Jason is the only one I usually let work on my car but he was off when I was there so I gave another tech a chance and he was just as professional and courteous as Jason always is. You guys are awesome keep up the great work.
4/ 5stars
by  
on August 12, 2015
I was mostly happy with the service when I needed to have an automatic window repaired, requiring a new regulator. However I felt a bit disappointed when the sales man had me rush to sign and initial the service document without giving me time to read it over. For instance I would have preferred to have the damaged part returned to me but he didn't seem to think that was important. I'm always wanting to learn what makes things work or not work and that would have helped me to understand what caused it to break down
5/ 5stars
by  
on August 6, 2015
I have been to many Firestone's and this one is the best! The people treat you like your family and don't talk you into stuff that you don't need! Thanks for helping us and getting the work done fast! We will be returning for sure!!!!
5/ 5stars
by  
on August 6, 2015
Last month, my wife and I were driving back from a vacation. After our lunch, I noticed we had a flat tire, and took it immediately to Firestone, which was adjacent to the restaurant. The manager was very kind enough to come out to the parking lot to check my tire using the soapy water method. He quickly detected a leak, and within an hour had repaired my tire and I was on my way.. Very happy with the courteous service and quick turn around. Thank you!
5/ 5stars
by  
on July 7, 2015
I have done business with Firestone in Jensen Beach now for almost four years, and have found them to be professional, trustworthy and dependable in every instance. They even talked me out of installing new brakes on a vehicle with 94,000 miles on it because they said the existing brakes were fine. That would never happen at a car dealership! I highly recommend them!
4/ 5stars
by  
on July 5, 2015
I used them 2 weeks ago and there already can do the problem make sure the customers are satisfied
5/ 5stars
by  
on June 22, 2015
As always excellent service, awesome staff. And of course great deals.
5/ 5stars
by  
on June 18, 2015
I have been a loyal customer for several years now. Claude is the only guy that works on my car and he's done a great job!
5/ 5stars
by  
on June 13, 2015
From when I pulled into Firestone til i pulled out of parking lot top of line service. Got my new tires quickly without pressure or hassle.
5/ 5stars
by  
on June 12, 2015
The employes were awesome, very charismatic and also the service and people was great
1/ 5stars
by  
on May 5, 2015
Was quoted $84 for oil change on the phone, which I though was reasonable and made an appointment. Also asked to have fuel filter changed on my truck. They did not have one in stock but would have it the day of the appointment. Fuel filter for my truck usually runs about $100 and that charge was in line with what I was expecting. What I wasn't expecting was an additional Labor charge of $129.00 to change the fuel filter!!!!! Wont be coming back
5/ 5stars
by  
on May 4, 2015
I have been coming to this location for the past 10 years, and always have had good service, even when I am upset about the charges or something doesn't seem rite they make it rite.
5/ 5stars
by  
on May 3, 2015
I went to Firestone today for the first time and I was promptly greeted. The staff was articulate and kind and, though they definitely had sales in mind, they weren't pushy. When I came to pick up my car, the gentleman at the counter immediately checked my car for me, even though I was early to return. Just a very easy, simple overall experience.
4/ 5stars
by  
on May 3, 2015
Truck dives great and stops even better has no problem solving all thanks to those guys.
3/ 5stars
by  
on May 1, 2015
The last two times I have visited this Firestone location, I have had two different types of experiences. My first visit, I went in for a standard oil change and break inspection (with an appointment). The nice gentleman told me it would be AT MOST an hour for everything to be finished (since I had an appointment). I went and did some shopping came back and had to sit there for another 45 minutes more to wait for my car's service to be finished. I wasn't very happy about the amount of time I had to wait for a simple oil change and brake inspection. Second time I went was a little bit better (I had another appointment to get my rear brakes done). The nice gentleman then told me that it would be about 2 hours and he told me he would call me and let me know if it was done sooner. He did call me and my overall second visit was pleasurable and I was satisfied this second time around. My review is labeled average only due to the fact that my experiences were a little different than one another, so I am at the middle with my satisfaction.
5/ 5stars
by  
on April 30, 2015
I got front tires oil change and greased front end for 25% cheaper than my quote for front tires only at competitors shop up the street a mile (st.lucie battery&tire) !!! All done, in and out in under 45 min. Thank you for such a great job!!! William M Gangi
5/ 5stars
by  
on April 29, 2015
With short notice, I was able to get my car checked and serviced before a long trip. The manager (Ramon) has always given me and my family the attention and advice needed to keep iur vehicles in top shape.
2/ 5stars
by  
on February 11, 2015
I was up sold to more expensive services ad NAUSEUM. ALL I WANTED WAS AN OIL CHANGE. I don't want or need a wheel alignment. Now my ABS break light comes on intermittently. My car has 35000. Miles. Why did I pay for the high mileage oil change? Because I have a 1998 Buick Century? I would not recommend this store to anyone. FAVORITISM to regular customers is disgustingly in your face. I am from ft laudERDALE visiting my mom with a 4 year old CHRYSLER TOWNE AND COUNTRY. I brought my mom over with the T&C for an oil change and we waited three hours. And we only got a regular oil change. Mom was not up sold and the 100,000+ miles on the T&C could have used the better oil. BUT A LOT OF YOUR STORE REGULARS WERE THERE OH I FORGOT. TAKE CARE OF THE REGULARS WHO LIVE IN THE AREA MAKE EVERYONE ELSE WAIT. NEVER AGAIN.
5/ 5stars
by  
on February 10, 2015
I have been a customer of Firestone for last 4 years and have no complaints, they are very reliable and trustworthy.
5/ 5stars
by  
on February 6, 2015
I have taken my car there for 15 years and have excellent service and prices
5/ 5stars
by  
on February 6, 2015
We have been bringing our cars for over 15 years to Scott at Firestone. Trust him completely and has always been fair to my wife, my mother, and myself. I'll be back soon!
5/ 5stars
by  
on February 4, 2015
Phil Silver is an exceptional sales representative. He has been very helpful for me
4/ 5stars
by  
on February 4, 2015
We have traded cars, but still plan to use for non warranty items
5/ 5stars
by  
on February 3, 2015
When ever I go in the store Scott says Hi. He is very willing to help me with the best deal that he has.
5/ 5stars
by  
on February 3, 2015
For years my cars have been serviced at the Jensen beach Firestone. For years Scott and his staff have helped me,my family and immediate friends. Helpful, knowledgable,reliable!
5/ 5stars
by  
on February 2, 2015
I went about a mouth ago,they were very professional.I just would have been more pleased ,if I would have been accepted for the Firestone card.
5/ 5stars
by  
on February 2, 2015
There is a sign posted in the store that reads " there is only one word in their business which is courtesy". In fact it should read " honest". I continue to go back because I don't feel pressured into making purchases I don't need.recently the mechanic told me a wheel bearing would need to be replaced soon. As a courtesy they gave me a quote but the work was covered by my dealer warranty. Their honesty is what keeps me going back. I wanted a brand of tires they don't usually sell. The store manager ordered them and installed.
4/ 5stars
by  
on February 2, 2015
I bought 4 new tires and had an oil change. all prices were as quoted. The only reason I rated good as opposed to Excellent is because I was not called and told my car was ready( I had to call them) and the washer fluid they put in my windshield washer reservoir had a HORRIBLE odor!!! like bad cheese! it was awful! I had to run the fluid out and re-fill with fresh water. Still smells a little
5/ 5stars
by  
on January 27, 2015
Great service and very helpful in finding EXACTLY what was wrong with my car. Also their very good at explaining what is going to be fixed as well as what I would be paying for. Hope this helps!!
5/ 5stars
by  
on January 27, 2015
In the past I have used many other businesses for car care, but Once I used Firestone Jensen beach, I don't even think about going anywhere else. They are fair, honest and fast. They never push unnecessary repairs, but always give me good advice about recommended preventive care or a "heads up" about any potential problem. Thanks Guys, and Gals!
5/ 5stars
by  
on January 26, 2015
The staff were informative and knowledgeable . I was spoken to every step of the way and advised on the work
5/ 5stars
by  
on January 25, 2015
These guys are hard working great people who always get the job done right the first time
5/ 5stars
by  
on January 25, 2015
I USED THEM ABOUT TWO MONTHS AGO CHECKED MY BRAKES, WIPER BLADES OIL CHANGE. EVERYTHING IN GOOD WORKING ORDER
3/ 5stars
by  
on January 24, 2015
At this point, I consider myself a former customer. A few weeks after my most recent oil change, I checked the pressure on my tires and they were all overinflated. (40+ lbs. Recommended is 32.) This is the third time that its happened. When it first occurred (with pressure at approx. 48 lbs.), I called the store to make them aware. The explanation was that the gauges are used so much that they become inaccurate. Not a reassuring reply from a company specializing in tires. What's the real reason? I don't care to speculate, but if they can't handle the basics, I'm not comfortable with the quality of service on items that I can't check independently.
5/ 5stars
by  
on January 24, 2015
Always a great experience with Firestone and the same with the Jensen Beach location. Very professional and courteous.
5/ 5stars
by  
on January 24, 2015
I never have any problems. Great service and speedy
4/ 5stars
by  
on January 24, 2015
Always great service , customer focused and stand by their word
5/ 5stars
on January 23, 2015
I had my car serviced last week and now it is running great!
5/ 5stars
by  
on January 23, 2015
service is great good inspection of the car good recommendations no hassles easy to work with recommend to everyone but all my friends
5/ 5stars
by  
on January 22, 2015
I have always used Firestone to service my vehicles. Great service that beats the dealership, hands down!

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