Car Repairs And Tires At 3744 Sw Archer Rd From Your Gainesville Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3744 Sw Archer Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3744 Sw Archer Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14141 Managed by Tony Thomas

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll check lights, wipers, belts, and more. Additionally, our team believes in providing the best auto repair possible all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (352) 505-1261.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 63 Reviews
5/ 5stars
on January 30, 2019
5/ 5stars
by  
on December 5, 2018
Great place to do business with. My service advisor Jordan was fantastic. He was courteous and took the time to answer all of my questions happily. I would recommend this Firestone location to family and friends.
5/ 5stars
by  
on December 2, 2018
always great service , referred many , most now have firestone credit cards.
5/ 5stars
by  
on October 27, 2018
Awesome
5/ 5stars
by  
on September 8, 2018
I was able to get the tire I wanted at a reasonable price. The mechanic, David was one of the most complete job I have witnessed in caring for my truck and the needs I had that day.
5/ 5stars
by  
on July 27, 2018
Great customer service! The employees at Firestone were very professional, helpful, respectful, and quick! Charles went the extra mile to assist me and I am so grateful. Steven took the time to talk to me about the service he provided. I definitely recommend this business to anyone in need of this type of service.
4/ 5stars
by  
on July 8, 2018
5/ 5stars
by  
on May 3, 2018
The service advisors are always willing to help and honest. They get me in every time and have my car finished at a reasonable time as well. They never push products I don’t need and tell me the truth. I’ve taken my car in for new brakes to find out I didn’t need them. They are a great crew to do business with.
5/ 5stars
by  
on April 24, 2018
Tony is the tecnitian that usually takes care of my car. He is alsways willing to help and explain any problem that my car might have.
5/ 5stars
by  
on April 7, 2018
Top notch service and I trust their opinions.
5/ 5stars
by  
on March 10, 2018
If I could rate higher I would. They are so friendly and helpful in there.. They made sure I was taken care of so I could enjoy my birthday. Charles will never know how thankful I am for him that day. David was very nice he explained what was wrong with my tire! I was so happy and pleased when I left!
5/ 5stars
by  
on February 28, 2018
Want great Automotive Care, Customer Service, and experienced Mechanics, this is the only store in Gainesville, FL I trust. Outstanding Service, in all facets of Automotive Repair.
5/ 5stars
by  
on January 13, 2018
Great Customer Service, Very Knowledgeable Mechanics, Extremely satisfied with every visit to this shop, Store Sales people go out of their way to make your stay pleasurable, and help you in many ways to stay inside your budget.
5/ 5stars
by  
on October 30, 2017
I am treated like royalty every time I enter this establishment. The staff always has a smile on their faces. They seem to really enjoy their jobs. The technicians are extremely helpful with any questions I may have. Service manager is always willing and able to help if needed.
5/ 5stars
by  
on August 27, 2017
Fantastic service. The moment you walk in they make you feel welcomed and get to your needs right away. They are not pushy or act like they are trying to take your money. They are honest and will work around your schedule.
5/ 5stars
by  
on August 16, 2017
Excellent customer service, genuine care to the needs of the customer and great listening skills. Thank you Nathan for your 100% service oriented positive attitude, kindness towards customer needs along with your professional and ethical manner.
5/ 5stars
by  
on April 13, 2017
Nathan is ALWAYS on his A Game and a pleasure to speak with. He listens to my concerns, makes sound recommendations and gets me in for service as quickly as possible. Additionally, Malcolm is also on his A Game and equally amazing. I asked for a plethora of services; one of which Malcolm explained to me could wait. He then, pointed out two services I had overlooked that were needed. The front was SO busy when I arrived (a few minutes late) and the two gentlemen working hard, still made a moment to acknowledge me. I CANNOT APPLAUD THIS TEAM ENOUGH! THEY ARE CLASS A FRONT TO BACK!
5/ 5stars
by  
on February 21, 2017
My family and I had been traveling from Morobay, AR to our home on Fort Myers Beach, FL. We left the previous day, and right after the sunset, we had a blow out on the back left tire. We put on the spare. Then, continued driving through out the night. Right before daylight, the back right tire blew. Since we didn't have another spare, we called a tow truck to pull us to the nearest Firestone. It opened an hour earlier than the other tire places that opened on Sunday. We arrived in the tow truck as they were arriving for work. They opened for us, and started immediately changing the back 2 tires. They checked the air in the front 2 tires, and added air to 1. They gave us a discount on the installation because they only had 2 tires in stock, and we had priced 4 online earlier that morning. They were polite, efficient, and quick. The best experience I've ever had with any Firestone.
5/ 5stars
by  
on January 19, 2017
They were great a+
1/ 5stars
by  
on January 8, 2017
Be sure to check your oil after having an oil change at this location. Car started acting weird on my way home, got home checked the oil after a oil change, did not even register on the dip stick. Zero customer service upon return to the store. Beware
5/ 5stars
by  
on January 7, 2017
1/ 5stars
by  
on October 30, 2016
VERY Poor customer service from Service Advisor Scott, In a hurry taking short cuts & not doing what Firestone requires when doing Courtesy Check Technician Christopher......Make sure you check everything done before you leave!!!!!!
1/ 5stars
by  
on October 14, 2016
Brad Keaton should not be in the position he is in! He is unprofessional! He cussed on the phone and hung up on me
5/ 5stars
by  
on August 25, 2016
I want to thank the service manager Nathan and Phil my service tech for going above what I feel was required of them.
3/ 5stars
by  
on August 22, 2016
I would first like to recognize the technician who serviced my car. I really appreciated the fact that you showed me the worn part, and compared it to a newer part. Excellent job! I am however giving three stars for this rating because I had a scheduled appointment at 0900, and my car wasn't even brought back until 1000. Following I did not leave the facility until 1200. What is the point of even scheduling an appointment if I am to wait that long?!
5/ 5stars
by  
on July 20, 2016
The customer service was outstanding. I felt very respected and cared for. The quality of the service was truly impressive. Today, Firestone in the Butler Plaza has earned another loyal customer. Each person, the multiple staff I got to interact with, and the manager, was supportive and very helpful. The experience totally made my day! I am very thankful.
5/ 5stars
by  
on July 18, 2016
Great team! No matter how busy they are, they some how manage to get things done and when they do, they find the time to explain everything to their customers! I've had times where they even gone out of their way for me by staying late working on my car knowing I needed it the very next day. They even researched parts for my car for me and got the car done so fast than I expected! Great mechanics! Great customer service! Highly recommend them!
5/ 5stars
by  
on June 26, 2016
Excellent on time, knowledge, courtesy, work
5/ 5stars
by  
on May 15, 2016
The customer service is great work is done timely and right, if you have a problem it is handled in the most professional way. This is rare to find today and we should support business's that do.
4/ 5stars
by  
on December 19, 2015
very custom friendly; professional showed me the problem and explained what and why of repair ; price reasonable. efficient ;yes i will use the again for future problems.
5/ 5stars
by  
on December 7, 2015
I received the best customer service ever. Even though they were extremely busy the staff was so nice and helpful. It is very rare to receive the attention and service I received. This was the first time I took my car to Firestone, but after the service I received this is will definitely be the place I'll be taking my car from now on. Thank you for your great work.
5/ 5stars
by  
on December 5, 2015
Knowledgeable about products. Got the best tires for my wife's vehicle at a reasonable rate. Ready for pick up when they said it would be. Free rotation when you purchase tires there.
5/ 5stars
by  
on December 1, 2015
Went in to replace my battery. I made an appointment beforehand right around what would be rush hour on Archer (4 or 5pm). Not only did I get seen on time, but actually a little early. I was in and out of the store within 15 minutes (if not faster)!
5/ 5stars
by  
on November 20, 2015
The team at Firestone on Archer Rd. is great! They took time out of their hectic schedule to walk me through the results of my vehicle inspection and helped clarify what repairs were necessary (and what I could hold off on). Being on a tight budget, their willingness to price match saved me almost $100. Everyone was respectful, polite, helpful, and trustworthy.
4/ 5stars
by  
on November 19, 2015
The experience of the service, makes it more likely for me to use their service again.
4/ 5stars
by  
on November 7, 2015
Service was attentive and professional. Made appointment over the internet and time from when they started service to finishing was great. Due to the location I was able to do some needed shopping while they worked on my truck. While shopping I was notified on the status of my vehicle and time frame. All in all it was a good experience.
5/ 5stars
by  
on November 5, 2015
Very pleased with the service provided by your organization. The staff was professional and customer service focused. I will gladly bring my car back to your facility is needed and make recommendations to my family and friends to have their vehicles service there.
5/ 5stars
by  
on November 2, 2015
Got me in in a crowd schedule and made helpful suggestions about service I needed -- at no cost to me
1/ 5stars
by  
on October 22, 2015
I received decent service, got new tires and oil change. The blue on the tires was still there when I picked up my car, should have been washed off, and the sticker on the windshield was there, but no one filled it out, so Lord only knows if I really got an oil change!! I started my vehicle and my tire pressure warning was going off, so I went inside and told the technician, and the mechanic screams out, "she needs to drive it around and it will go off." I thought that is what I paid you for????
5/ 5stars
by  
on October 8, 2015
I needed 2 tires replaced and an alignment and they did all of this in under 2 hours without an appointment.
5/ 5stars
by  
on October 5, 2015
I am new to Florida. Recently moved from Virginia. The staff quickly eased any apprehensions I may have had by their caring and professional demenor. I am used to supporting establishments in Va. where "a handshake really means something"! Your Archer Rd store clearly falls into that category. Particularly Dave who helped me. I mosr certainly will get all my vehicles serviced there and no where else!
1/ 5stars
by  
on August 24, 2015
I went in for an oil change and to check a vibration issue. I have never had any issues with the oil changes or tire rotation. When it came to analyzing the vibration issue, I was given an extremely high estimate for an assumption that included needing new tires. It was clear the mechanic was only going off of conversation detail and never test drove my car to decipher the issue. I immediately felt uncomfortable and chose to take my car elsewhere. Especially since there was no mention of poor tire condition on the overall safety check that came with the oil change. I found a facility that pegged it to be a balance issue and fixed it, at an extremely lower cost than the recommendation that was given at Firestone. Along with stating that my tires were in great condition.
5/ 5stars
by  
on August 7, 2015
I had trouble with my car pulling to the right. Mike not only got it fixed but called me later in the day to make sure it was fixed.
2/ 5stars
by  
on August 6, 2015
I told the guy I needed a coolant leak fixed, but after I had found that the one doing the service was told to do an oil change and only then he noticed the coolant leak.
5/ 5stars
by  
on July 17, 2015
I went in today and they did a great job. Not pushy, finished in time stated. Thanks guys. CJ
5/ 5stars
by  
on July 7, 2015
The front desk representative was very kind and helpful. He kept me updated throughout the process and was patient when waiting for my return. Awesome customer service!
5/ 5stars
by  
on July 6, 2015
I had a service from Firestone (archer road) and was satisfied. Great advice on what services to be done, and the timeframe for the job to be done. Great price promotions on the service for a special event like 4th of July. Nice customer service. Recommended!
5/ 5stars
by  
on July 6, 2015
Mike and company never disappoints. Always honest and looks after my cars
4/ 5stars
by  
on April 27, 2015
Service was prompt and relatively informative. I had my front two tires replaced. I wish that I had received more information about the need for alignment.
5/ 5stars
by  
on April 25, 2015
Awesome personel ! They could of charged me for things I didn't need, but the guy literally told after inspecting my car that it's fine, he wouldn't recommend me changing my brakes yet.
2/ 5stars
by  
on April 17, 2015
I brought my fleet vehicle in for service. At drop off I told them what I needed to have done. When I picked up the car they went over the list of what was done on the car and gave me my keys. I went out to my car and inspected what was supposed to have been replaced to find that what I was told was not true. I went back inside to find out that the part was not replaced even after they told me they replaced it. The manager (I guess that is who he was) said they didn't have the part in stock and they would order it and I could come back tomorrow and they would install it. So the next day I come back and they install my part on my car. I stood there while the mechanic was installing the part and not once did the man even acknowledge my presence. Never said hello or anything. I thought that kind of strange. But I thought to myself never mind this will be the last time I come to this place for service. From now on I will be taking my car to the dealership for service.
5/ 5stars
by  
on February 27, 2015
A satisfied customer at this location for 32 years!
5/ 5stars
by  
on February 26, 2015
I had to have additional work done on my brakes last week where they had to order parts. They kept me informed to the delay and contact me when it in, they took care of the work in a reasonable time.
4/ 5stars
by  
on February 4, 2015
I took my car in for an oil change & flat tire. When I picked up my car the oil was changed & they aired up my tire & found nothing wrong?? I took my car back 2 weeks later with it flat again. This time they found something in it & repaired it. I am thankful they fixed it but but would've been nice if they repaired it the first time around.
5/ 5stars
by  
on February 4, 2015
I used them a few months ago and they assessed the problem accurately. They helped me talk through my decision on what to do and ended up saving me money.
5/ 5stars
by  
on February 1, 2015
Firestone has gotten through 7 cars since 1989 this Gainesville location continues to provide the reliable trustworthy exceptional service I've come to expect from Firestone I'll keep going back with all my maintenance needs
5/ 5stars
by  
on January 26, 2015
Firestone has kept my 2001 Ford F150 running through nearly half-a-million miles. Michael at the SW Archer Road store in Gainesville always does a great job keeping me informed of what they find during routine service. Tony has done a really great job taking care of my husband and his 84 Chev Truck. He can be a tough customer but Tony has earned his confidence.
5/ 5stars
by  
on January 24, 2015
I use them on a regular basis I service all 3 trucks there
5/ 5stars
by  
on January 24, 2015
always get a great price, Manager Mike is great!!!
5/ 5stars
by  
on January 24, 2015
They were very helpful and very detailed diagnosis on the vehicle. Price was very reasonable.
5/ 5stars
by  
on January 24, 2015
the manager did what he said he would do. he did go out of his way. and i was in need. thanks
3/ 5stars
by  
on January 22, 2015
I needed two tires and they got them for me while I waited. Their prices were fair and the workmanship excellent.
5/ 5stars
by  
on January 22, 2015
Jason is the man! Always helps me out! Great service

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