Car Repairs And Tires At 99 Railroad Pl From Your Danbury Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 99 Railroad Pl? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

99 Railroad Pl
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Store #787 Managed by Roy Zyko

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll examine fluid levels, suspension, belts, and more. Plus, we're devoted to offering the most consistent service on the market, at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (203) 648-4767.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 54 Reviews
5/ 5stars
by  
on September 12, 2018
I tried this location at the advise of several different people. John and Roy were both fantastic! They took me in right away, diagnosed and fixed the problem in one day (granted parts were all available). Please make a point to give them a try- you will not be disappointed!
5/ 5stars
by  
on August 11, 2018
Best Firestone store I have been too. They give repairshop a whole different meaning. Great customer service and very detailed service. They still go me in and out with skipping not one step. Done right the first time.
4/ 5stars
by  
on July 31, 2018
4/ 5stars
by  
on April 2, 2018
Made an appointment on short notice and only waited an hour to get in and finished. They only did what I asked them but then gave me future maintenance suggestions with no pressure
2/ 5stars
by  
on March 21, 2018
I took my car in because the TPMS light came on. they did not fix that problem yet. I have to bring it back in. they also flushed and replaced my coolant and power steering fluids. now my car has a strong smell of antifreeze like it is leaking or something. the mechanic broke my dip stick to my oil and did not tell me and did not replace it yet. I drove to Canada to visit my daughter and went to check my oil and could not because the dip stick is broke. I am not a happy customer.
5/ 5stars
by  
on December 22, 2017
I like going to Firestone it is a great place friendly workers very knowledgeable I prefer Firestone over any dealership
5/ 5stars
by  
on December 17, 2017
Great job nice prices every single time you go there you got best services...
5/ 5stars
by  
on July 11, 2017
5/ 5stars
by  
on May 15, 2017
Our advisor called to tell us what we thought needed done..didn't actually need done which was amazing honesty. We then had him do other work instead. So happy to find a dependable and honest place to get work done for a fair price
5/ 5stars
by  
on January 8, 2017
Above and beyond is what I would say about this service. Was extremely satisfied with the service, and had complete confidence in the service that was provided . Highest recommendation given.
5/ 5stars
by  
on January 7, 2017
Great job and great customer service at a fair price.
5/ 5stars
by  
on October 16, 2016
Excellent service. Highly recommend visiting Brian and Gary. They make you feel welcome. Honest. Helpful.
5/ 5stars
by  
on October 6, 2016
Excellent Service! Honest feedback! I have purchased 2 used cars this year and Firestone team were the only mechanics that provided there suggestions in order of importance. I have nothing but great things to say about this Firestone team!! Thank you
5/ 5stars
by  
on August 10, 2016
Great overall experience. Although the work was routine in nature (general mechanical check, oil and filter service, tire rotation), the guys completed the service in a prompt, efficient and friendly manner. They easily fixed a rattle under the car as well.
5/ 5stars
by  
on July 16, 2016
All members were focused and very helpful. I needed an oil change and they took my truck in right away. They also did a full inspection of my vehicle and gave me recommendations on what, if anything, I would need to fix or have redone. It took less than 45 minutes. Everything was explained to me in detail and I was pleased to hear the full extent of my truck services. I just wanted to thank Firestone for making my truck run smoothly again.
5/ 5stars
by  
on April 23, 2016
Brian runs a great shop. He is helpful always. Gary is fabulous. I always feel like they are there to help. I'll always go back for all my service needs and I will always recommend this shop.
5/ 5stars
by  
on December 16, 2015
I used them a week ago. I thoughtt I needed a wheel alignment but they said it was fine. They only charged a small service fee for the inspection. I appreciated their honest, courteous and prompt service.
5/ 5stars
by  
on December 9, 2015
I'm typically a bit skeptical about chain garages, but this Firestone did great work, and was extremely helpful and knowledgeable. My car started having engine problems while driving from Long Island to a friend's house in CT. It was a Saturday, and this was one of the only garages who could take a look at it. Turns out a gasket had started leaking (my car has 100k miles) and some oil had gotten into the valves, then spark plugs, then coils, etc. The staff gave me a really good rundown of the issues, and the parts and labor cost to fix. Unfortunately, they couldn't get parts until Monday (I have a VW), I appreciated them looking at it over the weekend and at least trying. Overall, I am very happy.
5/ 5stars
by  
on November 27, 2015
A great overall experience and I never set foot in the store nor saw anyone face to face. The entire service appointment was handled via phone and with me both leaving and picking up my vehicle after hours. As an extremely busy person this level of service is invaluable to me. The work was done as discussed, on time, on budget, and done correctly.
5/ 5stars
by  
on November 22, 2015
I am never disappointed when I use Danbury Firestone. The employees are friendly the service is on point.
5/ 5stars
by  
on November 8, 2015
im horrible with names but i believe it was brian ! great guy ! great service !! we'll keep him around.
5/ 5stars
by  
on November 3, 2015
I used them in a different city from where I live and it was great to know the car was safe for a long ride on the highway.
5/ 5stars
by  
on October 18, 2015
We popped a tire on our new Honda Fit in Sturbridge, MA, heading down to NYC the Friday night of Columbus Day weekend. After driving 50 MPH on the donut a couple hours, we stopped at a Quality Inn. Next morning we tried tire stores and called Honda dealers from there to NYC, but nobody had the matching Firestone tire (with just 3000 miles on it, we just wanted 1 tire; even the independent tire store told us we should buy the exact matching tire if we could, instead of trying to sell us a comparable one). Several Firestone locations had the matching tire, but *nobody* had a service appointment free until Tuesday. The manager at Firestone Danbury, Brian, squeezed us into the schedule. "It's an emergency", he said -- it certainly felt that way to us. He even took the time to pull up our owners' manual afterwards and go out and reset the tire pressure sensor; so we wouldn't be worried about the low-pressure trouble light the whole way home. We are less than impressed by Honda's alloy rims, but we really appreciate the excellent care from this Firestone dealership. We had never used Firestone service before, but we will look for you in the future. Brian said he'd been there since before the Bridgestone merger; we want our cars taken care of by an operation with that kind of stability and experienced, knowledgeable people who show real concern for us. Thanks and kudos again to Firestone Danbury! Howard and Mary Beth, Salem NH
5/ 5stars
by  
on October 10, 2015
This is my second time usually their services. The workers have been helpful, friendly and reliable. They came highly recommended. I will be coming back whenever my car needs servicing. Thank you.
4/ 5stars
by  
on October 5, 2015
There was a mis-commutnating at the time when appointment was made and was charged a very high price. Been a client for many years, first time mistake was done and I called them and they are going to correct the mis-commutnicating. All is well.
1/ 5stars
by  
on October 5, 2015
I wrote 2 reviews. This is the 3rd one cause you put me in someone's elses review which was more higher because they were not honest to me for the first time in years that I have gone there. Including I didn't give a value, professionalism,, HONEST. Otherwise they would have gotten a higher rating but the way they handled this was so surprising to and shocked to me after all these years. Looking elsewhere in the future that have much cheaper discounts than they gave me. First time ever to not inform me before the work was done except they'll take care of me. They sure DID?!! Get it right this time please.
3/ 5stars
by  
on October 5, 2015
I'M SURPRISE AT THE RATING YOU PUT WHICH IS DIFFERENT FROM MINE. AVERAGE IS THE RATING. I WOULD HAVE BEEN HIGHER IF THEY TOLD ME A HEAD OF TIME THE PRICE CHANGED INSTEAD OF SAYING THEY HAVE A $10 DISCOUNT AND NOTHING ELSE EXCEPT THEY WILL TAKE CARE OF ME BUT THEY DIDN'T!! I AM A LONG TIME CLIENT BUT NOW I HAVE TO LOOK ELSEWHERES CAUSE I'M STRUGGLING ON THE INCOME FROM DISABILITY. THEY SHOULD HAVE TOLD ME UPFRONT WHEN I MADE THE APPOINTMENT. I WILL LOOK FOR OTHER PLACES TO GO THAT IS WAY CHEAPER THAN ALMOST $50 WITHOUT THE $10 CREDIT. TOO BAD CAUSE I HAVE BEEN GOING THERE FOR MANY YEARS AND THIS WAS A BIG SHOCKER TO ME. SO THE RATING IS AVERAGE.
3/ 5stars
by  
on October 5, 2015
I have been going to that Firestone location for many years now. It's only once a year cause I don't work and don't drive far, so I use around 3,000 miles a year and I always get an oil change at the specific location. They have been very friendlly and accommodating and have no complaints. That's why I have been going there. Unfortunately, I always had a discount on my oil change that comes to around $20.00 but this time they caught me off guard. I had a $10.00 discount but the bill was much higher than $20.00 and can't afford the price they are now charging. It's only the price that will make me look elsewhere. I'm on Disability and can't afford to pay that price even with a $10.00 discount for a simple oil change.I paid over $30 with that discount and I'm very disappointed that they didn't tell me sooner. I usually get in the mail a discount from Firestone much less. Otherwise, they have been very helpful and this visit, very fast. THE ONLY REASON THE RATING I'M GOING TO USE IS BECAUSE WHEN I CALLED, I ALWAYS ASK AND THEY DIDN'T TELL ME OF THEIR NEW PRICE, JUST A $10.00 DISCOUNT. Otherwise, it would be higher. It's a shame I have to look elsewhere to get my oil changed who doesn't use the car much, that's why I would reach 3,000 miles in one year.
5/ 5stars
by  
on September 29, 2015
I have been taking my cars to Firestone in Danbury for probably at least 20 years now. They take care of my car service and I know that they can be trusted. The owner is so pleasant & guides me when needed. I recently had an oil change, new wipers & a tire rotation done, & I am good to go this winter. A very satisfied customer
5/ 5stars
by  
on September 11, 2015
Great service ! Definitely going back, great customer service and love my new tires !
5/ 5stars
by  
on September 4, 2015
Traveling from out of town and needed to replace a flat tire in a hurry. I called the Danbury location to verify they had the tire. I showed up within 15 minutes and left with a new tire in less then 30 minutes. Awesome Service!
5/ 5stars
by  
on August 14, 2015
Great service. John and his Manager worked with me to resolve the issue quickly and offer me all the coupons to get a good price on the service.
5/ 5stars
by  
on August 10, 2015
I used this service location in the past and again a few weeks ago for service. Brian and his team are top notch.
5/ 5stars
by  
on August 8, 2015
I went a few weeks ago because I was having trouble with my battery. Upon arrival, I was immediately greeted by a friendly attendant at the front desk and he was able to help me out. Turns out the battery was not the problem and the attendant was able to help me figure out the actual problem was connectivity issues. All in all, the service was fast and exceptional! I felt the workers were very honest and not trying to make me spend money on things not necessary. I was even provided a report of other things my car will need replaced soon. Better than any mechanic shop I have ever been to.
5/ 5stars
by  
on June 18, 2015
Professional and provide great service. Will utilize for future service
5/ 5stars
by  
on March 12, 2015
Always good and prompt service at a location that's convenient
5/ 5stars
by  
on March 10, 2015
Each time I have a maintenance need or just have a concern about my vehicle, I have full confidence the level of knowledge and experience of the staff at the Danbury Ct location.
5/ 5stars
by  
on March 2, 2015
The first time I bring my car than the guys did a good job in the second time is the same thing you guys did a very very good job
5/ 5stars
by  
on February 28, 2015
Quick turn arond . Excellent workmanship, attention to detail.
5/ 5stars
by  
on February 25, 2015
Used them about 1 month ago...great service. Will be back
5/ 5stars
by  
on February 5, 2015
Long time customer. Always treated well. Gary is great
5/ 5stars
by  
on February 4, 2015
I frequent both Danbury and Brookfield locations and everyone is always courteous and friendly.
5/ 5stars
by  
on February 3, 2015
When I call with a problem, they are very quick to get me the next earliest appointment and give me an estimate and I am never charged anymore than quoted.
5/ 5stars
by  
on February 3, 2015
I have used Firestone and have never been disappointed. I recommend Firestone to anyone who needs auto repair services.
5/ 5stars
by  
on February 3, 2015
These guys are competent and honest, an extremely rare combination and a very welcomed one. I took my Subaru Tribeca in last June because the air conditioning would shut off after a little while and then work intermittently. They found the faulty switch, got a new one from Subaru, and, using the coupon for an air conditioning check up that I brought in, the whole thing cost me just $32. $32! When do you ever get any work done on your car, especially the air conditioning, and wind up paying $32? If they had told me the framitz was on the blink and cost $200 to fix I would have believed them and said "do it". I love this shop!
5/ 5stars
by  
on February 2, 2015
Love buying tires here because we love the road hazard warranty available.It has been very beneficial to us over the years.Service is also always very pleasant and helpful,and repeat customers are made to feel appreciated
5/ 5stars
by  
on January 28, 2015
The manager of Firestone is extremely friendly and helpful. Always makes you feel welcomed and not ignored
5/ 5stars
by  
on January 24, 2015
This TeX has been great. Always professional and honest. Tells me what I need to do immediately and what I have a little time on. But Cory is the only one to touch my truck or anyone else that i send there. grey and brain both great guys.
5/ 5stars
by  
on January 23, 2015
Gary and the people who work for him are outstanding. 110 percent top notch.
5/ 5stars
by  
on January 23, 2015
Repairs done well and promptly. Car ready on time. Especially appreciated Gary's help. Great job....again
5/ 5stars
by  
on January 23, 2015
I have been going to this Firestone for many years and they have always treated me extremely well. They have sometimes gone above and beyond to get something finished for me quickly, and I never doubt that what they tell me is wrong, or what they might recommend for my car, is anything but the truth. It's great to have a place that offers great service and value and customer service!
5/ 5stars
by  
on January 23, 2015
We used Danbury Firestone for a brake service for our Nissan Altima. The job was done professionally and was completed on time as promised. We also saved money compared to the estimate the car dealer gave us.
5/ 5stars
by  
on January 23, 2015
This is the only place I trust my vehicles to. Service Manager Gary has been working on my cars for over 35 years. Knows what he's doing and is honest.
4/ 5stars
by  
on January 22, 2015
Great service! Clean facility! Professional Staff!

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