Car Tires And Services At 371 Cottage Grove Rd: Firestone Complete Auto Care In Bloomfield

Ready to come in to your local Firestone Complete Auto Care on 371 Cottage Grove Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

371 Cottage Grove Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #321264 Managed by Scott Thyrring

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll examine fluid levels, steering, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, at affordable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 73 Reviews
5/ 5stars
by  
on February 2, 2019
Fast and professional. They are extremely accommodating when the unexpected trouble arises.
5/ 5stars
by  
on January 26, 2019
4/ 5stars
by  
on January 7, 2019
5/ 5stars
by  
on December 24, 2018
I was 5th in line with a simple tire change. Not only did the technician/sales person recognize that this was the case, but was able to fit my issue between the other service jobs that were happening in the garage. I was in and out with a new tire (that I was putting onto my vehicle myself, hence the quick turn-around) in less than 30 minutes total from the time I stepped into the store until I left with a new tire. Incredible! Thank you!
5/ 5stars
by  
on December 12, 2018
5/ 5stars
by  
on December 8, 2018
If you're thinking whether or not to go to Firestone, just go. The treatment the very professional staff gives not only to you and to your vehicle is both exemplary and excellent. It was a very satisfying experience. If you have to take your car someplace or let it stay at your house and fall apart, this is the best place in town.
4/ 5stars
by  
on September 6, 2018
good experience, attentive staff and reliable work performed
5/ 5stars
by  
on June 20, 2018
The young men at the Bloomfield office treat you as if you were their family, especially Scott. He always makes me and my family feel as if we are special customers. I have been to other Firestone and they do not treat you the same. Thank you all and God bless!
5/ 5stars
by  
on March 16, 2018
I like there extraordinarily service and they get things done very quickly!
5/ 5stars
by  
on January 16, 2018
They said I had the best tires on car and yours was comparable, they were very expensive
5/ 5stars
by  
on January 10, 2018
Yesterday experience great.....I just want to mention that every experience with the Bloomfield location is outstanding.....be it tire pressure check, light goes on which I have no idea what it is, etc. they are always so helpful. A great team of guys there and firestone is lucky to have them! Yesterday's service advisore was Venroy and my invoice was 206989.
5/ 5stars
by  
on December 31, 2017
Everyone is so accommodating, pleasant and helpful!!!
5/ 5stars
by  
on December 6, 2017
Every experience that I have encountered at this facility has been second to none. Scott Thyrring and his staff operate like a well oiled machine and treat their customers with exceptional respect and fairness. The workmanship is top notch with extreme satisfaction guaranteed being a foregone conclusion. This center is a terrific example of what an outstanding business is all about from soup to nuts. My wife, Susan and I love this place!!!!!
5/ 5stars
by  
on September 18, 2017
Very knowledgeable and helpful staff. I like the option of being able to purchase lifetime alignments b/c I put alot of miles on my car each year.
5/ 5stars
by  
on September 5, 2017
I get excellent information about managing my four vehicles (ALL are serviced at Firestone/Bloomfield, CT), as well as excellent and timely service on all my vehicles.
5/ 5stars
by  
on August 20, 2017
Fantastic team at this location. Brian is awesome! I am always done in less time than I am quoted when I arrive.
5/ 5stars
by  
on August 7, 2017
BLOWN AWAY! I was in and out in less than an hour... without an appointment... on a Saturday! Even though they were not the least expensive for a battery replacement, I stayed because of the excellent customer service provided by Scott both during my initial call and upon arrival. Brian was the tech who closed me out once the service was completed, and he too was professional, personable and kind. These guys understand customer service, which is lost on most businesses. Thank you guys and keep it up!
5/ 5stars
by  
on August 4, 2017
I always have great service here. Service advisors are very friendly. Very affordable prices. I would definitely recommend this firestone location.
5/ 5stars
by  
on July 16, 2017
I did my oil change and tire rotation there and it was unlike any other servicing shops I've been to this far. Everything was on point and the sales rep did an awesome job trying to help me in every way possible.
1/ 5stars
by  
on February 25, 2017
Horrible
5/ 5stars
by  
on December 26, 2016
This Firestone is the greatest! Fit me in on Xmas Eve. Very nice and professional Trustworthy
5/ 5stars
by  
on December 7, 2016
My recent experience at Firestone in Bloomfield felt like Christmas had come early! Corey scheduled my appointment immediately. Marcus got my car (Goldie) in on time, was personable and kept me updated. Michael took the time to show me what was wrong with Goldie and explained the best and worst case scenarios. Scott was pleasant, helpful and attentive - as usual. I was in and out within no time and my car was fixed happily with the best case scenario. Love the professionals at Firestone and would recommend the Bloomfield store to any car owner who wants to be treated with respect and kindness.
5/ 5stars
by  
on August 4, 2016
Marcus took care of getting my car back on the road while being stranded 1,500 miles away from home on a 3 month road trip. The amount of stress I felt when we broke down was insane, but Marcus had a great attitude and gave me peace of mind that they could get my civic fixed up and back on the road in no time. His customer service was TOP NOTCH. Thankful for him and the technician that got me up and running again.
5/ 5stars
by  
on December 25, 2015
service Quick .......,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
4/ 5stars
by  
on December 13, 2015
I was very pleased with the service I received. They were very attentive to my needs and got back to me in a reasonable amount of time to let me know what the problem was with the car and to advise on what needed to be done
5/ 5stars
by  
on November 16, 2015
I had an awesome experience my service appointment was at 1pm for 2 tires and my vehicle was ready in 45 minute which is really fast and great services.
5/ 5stars
by  
on November 13, 2015
The guys down here are AMAZING! Highly recommended this facility -A new loyal customer
5/ 5stars
by  
on November 5, 2015
I recently did some work on my tires and found the service exceptional
5/ 5stars
by  
on October 21, 2015
I have been taking my cars there for service for a couple years now, and have recommended them to all my staff. Each of my staff that has used them has appreciated the recommendation. Service manager Scott treats the place like its his own business. We have had nothing but positive experiences there.
5/ 5stars
by  
on October 13, 2015
Quick and professional. My emissions test was completed within 20 minutes. Very satisfied!!
5/ 5stars
by  
on October 3, 2015
Very happy with service! Ken made sure i get my car in time!
5/ 5stars
by  
on September 28, 2015
I have used Firestone for service for my cars for many years. Your manager Scott always takes great care of me and my autos.
4/ 5stars
by  
on September 5, 2015
I installed a lift on my truck's suspension and needed an alignment. I got the lifetime wheel alignment since it was such a good price. No I can get an alignment whenever i need one
5/ 5stars
by  
on September 5, 2015
VERY CLEAN LOCATION-INCLUDING THE SHOP AREA- I'LL BE BACK
2/ 5stars
by  
on August 6, 2015
I asked to have 2 wheels mounted. I also requested to have the 4 wheels balanced. I informed the staff that I had purchased new lug nuts and wanted the new lung nuts used since I was missing a few nuts on two tires. When I received my vehicle, I noticed that the right rear was still missing lug nuts. I was ignored and when I called back, I was told to return the vehicle the following day because they were to busy that night. Unacceptable and sloppy.
5/ 5stars
by  
on July 27, 2015
My car needed 4 tires -- ugh! I called to see if Firestone had the tires I wanted in stock. No, but Zack said he could have them next day. He price matched the competitor and set an appointment for next day. I worked with Ken when I arrived for appt, and he was also very nice. My tires were in, order was in the system (with proper price matching) from Zack, and my car was immediately brought in bay. Work was performed in a timely manner with no attempts to upsell or "scare-sell" that my car needed something else done. Waiting room was clean & comfortable. Overall great experience (as great as buying new tires can be! )
4/ 5stars
by  
on July 17, 2015
I visited recently for routine maintenance. The sales rep. was welcoming and willing to answer all my question with out beating around the bush. Management was always present also willing to answer questions and keep you updated on your vehicles progress. The service is a little pricey; however, the service, associates, and environment is worth all the means.
1/ 5stars
by  
on June 11, 2015
Used them a week ago not satisfied with their service they damaged my center cap for my chrome rim.Scott the manager is working on a solution.He said he can't find a replacement center cap over a week now still waiting for him to rectify my guarantee satisfaction.
5/ 5stars
by  
on May 19, 2015
The employees were very friendly and made sure that I was waiting on in a very timely manner. Great job
3/ 5stars
by  
on May 18, 2015
It took 45 minutes for the service. Didn't expect it to be this long.
3/ 5stars
by  
on May 1, 2015
When I arrived there was no one in the office but when the fellow came in he was polite and knowledgeable.
5/ 5stars
by  
on April 27, 2015
Needed a complete brake job. Price was very good, was even able to use coupons that saved me an additional $200. I brought my car in on a Sunday morning expecting to have it completed Monday. Well, they called me Sunday afternoon that the job was done. Was I surprised. Great Job, great service.
5/ 5stars
by  
on April 19, 2015
I just moved to the area and only needed an inspection. I was so impressed with the service, I will be returning for my regular maintenance.
5/ 5stars
by  
on February 27, 2015
Every time I have had to bring my vehicle in for a problem, the service was extremely satisfying
5/ 5stars
by  
on February 27, 2015
I have all tire, brake and alignment service done there.
5/ 5stars
by  
on February 27, 2015
Very happy with the product,and the customer service.
3/ 5stars
by  
on February 26, 2015
They didn't fix what I wanted done but fixed other problems that did not needed to be fixed at the moment. And my insurance company doesn't take Firestone, so pretty much I had to pay out of pocket for a brand new AC Compressor -_- no so great!!
3/ 5stars
by  
on February 26, 2015
I recently bought 4 new tires from u guys, price was great and the fact that the sale guy took the time to check when I get my previous tires, to make sure I got full life from them was so helpful.... but I have been having a problem with my car driving and hesitating when I'm going about 40miles per hour, I feel like it something to do with a tune up.. mechanic look at it and still says it's not that... well figure it out... is all customers want..
5/ 5stars
by  
on February 25, 2015
Scott and his crew always help take the best care of my car. Whether it's a simple oil change or always having the answers to questions or whatever concerns I have about the upkeep on my vehicle. Always reassuring knowing I can trust them.
5/ 5stars
by  
on February 15, 2015
Excellent service from management thru technical support
4/ 5stars
by  
on February 7, 2015
i used them back in september of 2014. they have inspected my car and gave me a list that should nbe done on my car
5/ 5stars
by  
on February 7, 2015
Always have an excellent experience at the Bloomfield CT Firestone. Zac Wolf is a great example of awesome customer service.
5/ 5stars
by  
on February 6, 2015
ALWAYS REMINDS FOR THE MAINTENANCE SERVICES FOR THE BETTER PERFORMANCE OF MY VEHICLES. UNDERSTANDS THE URGENCY OF THE SERVICE AND ACCOMMODATE CUSTOMERS REQUESTS IN THEIR BEST ABILITY. NEVER FEEL PRESSURED.
5/ 5stars
by  
on February 4, 2015
My whole family use Firestone services at Bloomfield ct.I promise to continue with fire stone as long as Firestone remains.Thank you great services.
5/ 5stars
by  
on February 4, 2015
Both my husband and I service our vans there. They suggested new front tires and new battery in my van before the winter storms hit. Boy, were they right! I would have been in stuck in a snowbank somewhere by now!
3/ 5stars
by  
on February 4, 2015
I have gone to this location for 5 years for oil changes and bought my last set of tires there. The staff is very friendly and professional and dedicated to providing great customer service. However, both times I brought my car when something needed to be repaired or replaced, they basically made it worse. Then I had to go to the dealer to have it fixed right. So, now I just go straight to the dealer. It might cost a little more, but at least they get it right the first time, which saves me time and money in the long run.
5/ 5stars
by  
on February 3, 2015
I needed to just have a pair of wipers put on my 2010 Dodge Journey. I had problems with the ones I put on but your staff set me up with a new pair of Firestone wipers. The service was quick and the Service Writer even found a special you company was giving
5/ 5stars
by  
on February 3, 2015
I had my oil changed and the service was quick and the staff was professional and courteous.
5/ 5stars
by  
on February 2, 2015
I made an appointment for a scheduled maintenance service and received great, friendly service from Andrew. Service was fast, friendly and efficient.
5/ 5stars
by  
on February 2, 2015
They provide excellent, friendly service and they do the work quickly while always keeping me updated on progress! It is a great store and I will always bring my car there!
5/ 5stars
by  
on February 1, 2015
I have been taking my cars there for years and never been disappointed
5/ 5stars
by  
on January 27, 2015
The staff is always willing to go the extra step to satisfy the customer. That is how to keep me coming back.
5/ 5stars
by  
on January 26, 2015
I needed a new tire after I got a bad flat tire. I wasn't sure what brand of tire to get or anything. The employees there were a great help in recommending a good tire that was on sale for a steal.
2/ 5stars
by  
on January 25, 2015
I used Firestone because they are moderately quick, however extremely overpriced. I went to them to get my tire patched up and a week later it popped and I brought it back in to them to show them the job they did and they couldn't give me a free tire. Overpriced service that is not worth it!!
5/ 5stars
by  
on January 25, 2015
Tire pressure light was on; stopped by and was quickly back on the road - with tires fully inflated.
5/ 5stars
by  
on January 24, 2015
I bring my three cars there for service. My son brings his car there for service. My cousin and many other people I have referred bring there cars in for service also. They are always professional and the car is always fixed right the first time. They are my first choice for service.
5/ 5stars
by  
on January 24, 2015
Great service, wish there were more mechanics of there caliber in ct
5/ 5stars
by  
on January 24, 2015
I will always bring my car there as long add Nathan works there! He's very knowledgeable, friendly & honest. He's definitely an asset to Firestone!
4/ 5stars
by  
on January 24, 2015
I use them often and has always been satisfied but the cover under my car came DOWN I requested to have them place a temporary screw in till I had my appt two days later at Nissan and they never did it didn't bother to explain why I had to call to ask. I'm usually very happy.
5/ 5stars
on January 23, 2015
They were very professional and very helpful. I am so happy I took my car there. Thanks for the wonderful service.
5/ 5stars
by  
on January 23, 2015
When I have a problem with my car I call and I ask for Scott or another manager - I been a long time customer and they know me... I tell them what the problem is with the car and they take good care of my car.
5/ 5stars
by  
on January 23, 2015
The management team and service writers are very professional and also value any customer or potential customers that inquire. The tech staff is all business as your service order is being executed and other potential concerns observed at that time are brought to your attention. You are also introduced to some valuable offers before the conclusion of your visit. In my case it made sense to open a Firestone Auto Care Credit Card Account rather than use my current provider. This was an introductory offer that really won me over and secured me as a repeat customer. With the extended hours that are offered along with the complete package of quality services, Firestone's Bloomfield, CT service center is there for your trust and satisfaction.
5/ 5stars
by  
on January 22, 2015
I started having my Honda Element serviced here..Bloomfield Firestone is hands down an excellent full service shop. They get you in and out in a timely manner and are always courteous and explain everything to you.

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