Firestone Complete Auto Care: Your Source For Tires And Repairs At 3720 E 120th Ave In Thornton

Come in to your nearest Firestone Complete Auto Care at 3720 E 120th Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3720 E 120th Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #12173 Managed by Michael Bettger

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll check tires, air filters, the battery, and more. Plus, we're committed to giving you the best service possible, at affordable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (303) 515-7319.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.7 of 5) - 49 Reviews
    5/ 5stars
    by  
    on August 8, 2018
    Rickeey Trujillo. Thank you for being such a great tech. You were very informative and helpful all around. And a big thank you to Annissa your customer service was superb. You made me feel comfortable and you were just as informative. I will be sure to refer all my friends and family to you guys.
    5/ 5stars
    by  
    on April 23, 2018
    Mitch was amazing he helped my husband and I with a flat tire situation we had Friday. He gave us great advice and we brought it back Saturday afternoon to have the new tire and rim installed. The service was great and advice was even better thank you for all your help!!
    5/ 5stars
    by  
    on March 28, 2018
    The service, the staff and the management provide a great comfortable experience, hassle free and They Do all they can to make you feel right at home and at the same time give your vehicle the V.I.P. treatment. Toy can't go wrong with these guys!!
    5/ 5stars
    by  
    on March 10, 2018
    Everyone was extremely friendly, helpful, knowledgeable and professional even during a high volume time. Thank you for making this a positive experience!
    5/ 5stars
    by  
    on March 2, 2018
    Came in for tires, left with a great experience. Will definitely be back.
    5/ 5stars
    by  
    on January 27, 2018
    I have always had a great experience here. Mitch was my service adviser and he went out of his way to assist me. This store is my one and only choice for service.
    5/ 5stars
    by  
    on January 23, 2018
    Excellent customer service!! Mr. Mike B , has a lot of patience and understanding, took care of the problem oil leak, in order for it to be fixed. Thank you!! Sincerely, Victoria Moudy
    5/ 5stars
    by  
    on December 25, 2017
    Mike always goes above and beyond in service and care when i bring a vehicle in.!!1
    5/ 5stars
    by  
    on November 20, 2017
    When in the market for new tires, always get a quote from Firestone. I have three cars and every time I put tires on them, Firestone ALWAYS had the lowest quote. Their tires and service are always great and there are Firestone stores all over America in case you get a flat or need service.
    5/ 5stars
    by  
    on November 12, 2017
    Thank you for squeezing me in your schedule to fix the nail in my tire.
    5/ 5stars
    by  
    on November 9, 2017
    Thank You! Mike you and your team are Awesome!
    1/ 5stars
    by  
    on November 7, 2017
    I took my Jeep in for a heater core. I told them Heater Core. They called back said it was fine. I said no check again. They called back needs heater core $1200. They (Mitch) says oh must have been miscommunication when it was dropped off. Yea, Ok fix it. I get it back it blows HOT. Good, oh wait only hot no matter what. So i'm with the heat on and windows open. Take it back. Try to tell the manager about it he tells me to "calm down". Ha! I thought his job was to fix cars not tell people how to act. If you are gonna tell people how to act make it your employees NOT your customers. Now i gave them a week the first time. i don't have time for this i have to work. I was on vacation last week and told em to take as much time as they needed. They never one time said sorry or seemed as if it was a problem. I'm walking in the cold to pick up a car I paid over $1000.... to have heat!
    5/ 5stars
    by  
    on July 3, 2017
    I had the oil and wiper blades changed on my vehicle on 07/01/2017. The lady that helped me when I got to the shop / when I paid for my car services, was very nice, knowledgeable and helpful. I don't remember her name, but she had long hair (in a ponytail). I also would like to acknowledge and thank the technician that serviced my vehicle. I had a screw in my front passenger tire, that I had known about, but didn't ever have the time to get fixed. In the process of changing the oil in my car, the tech noticed the screw in my tire and repaired it for me (at no charge). That was unexpected and very much appreciated! You can bet that I'll be back to have future work done on my vehicle and will definitely recommend your shop to family and friends! Thank you :)
    5/ 5stars
    by  
    on July 3, 2017
    I have been going to this location for years and have never had a negative experience. They have the best staff (specifically Doug, Becky, and Mitch) and I trust them to look after my family's vehicles. I will never go to anywhere else.
    5/ 5stars
    by  
    on June 18, 2017
    It was the right people, all the team got me taken care of. Sales, the Tech, Becky... they work as a unit. Great job for.me and my family!
    5/ 5stars
    by  
    on January 18, 2017
    The guys who helped me today were amazing! They got me right away without an appointment and were able to help me. Definitely reccomend it.
    5/ 5stars
    by  
    on January 16, 2017
    Quick, honest and great work. Top shelf counter service by very friendly folks.
    5/ 5stars
    by  
    on December 23, 2016
    Excellent Service. Steve is GREAT!
    4/ 5stars
    by  
    on November 14, 2016
    I always bring my car here since I moved in the neighborhood. I can count on them to actually spend the time to find out what's wrong with my car before they return it to me. From oil changes to check engine lights with having a messed up computer system in my car. They treat me well.
    5/ 5stars
    by  
    on August 4, 2016
    I appreciated the fact that I was not charged for nor was I told that there was something else wrong than what I took my vehicle for. Like other untrustworthy mechanic shops out there! Other places that I have been to say they topped off all of my fluids only to find out in a short time later that I need more fluid!
    5/ 5stars
    by  
    on June 1, 2016
    5/ 5stars
    by  
    on December 25, 2015
    Firestone was the ONLY store open in a 30 mile radius! Staff very pleasant, and jokingly fun to deal with.
    5/ 5stars
    by  
    on December 1, 2015
    My most recent visit to Thornton Firestone included front-end alignment, oil and filter change, tire balancing and rotation. I was satisfied with their service and price. I have never been dissatisfied with the service or conduct provided by Doug or Steve over these many years.
    4/ 5stars
    by  
    on November 26, 2015
    See the review title: Great Front End people that worked with me and maintained a warm and courteous demeanor! The technician who installed the battery had the same demeanor, however I must note that he lacked knowledge on how to remove the cover over the battery and lost or damaged 5 of the eight rivet fasteners that held the battery cover in place, said nothing and then used one tie-wrap to help hold it in place. I had to discover this myself. Also, a battery tender was not used and I had to reset the clock and radio sets.
    3/ 5stars
    by  
    on November 25, 2015
    Friendly but when I was ready to leave they had not put my tires in the car after installing the new snow tires. Then it took five minutes to find the warranty pamphlet for the new snow tires. Need to hire a dedicated person to work the phones and front desk, too much waiting...
    2/ 5stars
    by  
    on November 3, 2015
    I must first say Steve is great and very personable. But, I didn't even get five miles when the front brakes on my van started to squeak with a stuck caliper and the front wheel hub bearing cap just fell off. I drove it back to the shop for repair again for the next day. I picked up the van on Sunday and did a quick hard brake check only to find it pulls hard to the left now. I will be taking it back again but haven't had the time. My biggest question is does the tech do a proper break in process for the breaks with a quick road test? As of now I think not. I have paid this location several times on other cars and never had an issue. This time I may have to look for another place to have quality work done.
    5/ 5stars
    by  
    on October 20, 2015
    i have went to firestone for years and steve and doug always take great care of my car and work with my breathalizer being in my car. I was there @1 week ago and they did the checkup for fall and winter and an oil change. great people and good prices.
    5/ 5stars
    by  
    on September 27, 2015
    I had a set of tires that definitely under performed and needed replaced. There was no problem under the 60,000 mile warranty to have them pro-rated. This made it super easy to get a great price on a new set. My vehicle was moved to the head of the line to receive the warranty work and I couldn't be happier. I will definitely recommend to everyone I know.
    5/ 5stars
    by  
    on September 22, 2015
    I'm so glad we chose to take our car to Firestone they did a great job and we got a great price for alignment.
    5/ 5stars
    by  
    on June 16, 2015
    They were so helpful very polite and explained very well
    5/ 5stars
    by  
    on June 15, 2015
    I have been a Firestone customer for many years, starting from the early 70's in Redwood City California, as my mom was then a Firestone card holder. I rencently had service done for an Alternator replacement, and found the radiator had to be change. Great customer service, great staff, great service folks. My Colorado Firestone on 120th Avenue ALWAYS takes care of me.
    5/ 5stars
    by  
    on May 21, 2015
    I've been using this store to service all my cars for the last 9 years, and have always been treated honestly, courteously, and been given quick service. When I went in this week for a dealer recommended fuel injector cleaning, they found a much more cost effective alternative.
    5/ 5stars
    by  
    on April 29, 2015
    I brought my Chevy Sonic in because my brakes were grabbing. I get free oil changes at the dealership and the dealership told me my brakes needed to be done for some outrageous price. As always, I took my car to Firestone. My car was pulled into the shop in a timely manner and they said if I wanted to get lunch next door, they'd call me when they finished the estimate. They called me pretty quickly and told me I didn't need brakes for a while! They just needed an adjustment for just $34. My only complaint is that tuneups are so expensive. I will be doing that one at home - but I won't mess with brakes or tires, I leave that to the professionals at Firestone.
    5/ 5stars
    by  
    on April 26, 2015
    They changed the oil in our car in a timely manner. The employee's were all very friendly and helpful. We will definitely be going back next time our car needs servicing.
    5/ 5stars
    by  
    on February 25, 2015
    I'm going to this service loaction about 15 years. Excellent service staff.
    5/ 5stars
    by  
    on February 8, 2015
    I have used Firestone on many occasions and always walk away feeling like they looked out for my best interest. Both Doug & Steve have treated me with a straight forward honest approach.
    5/ 5stars
    by  
    on February 6, 2015
    I have been using this Firestone since 1983. I have taken all my vehicles there. Its like going to the doctor's office. They keep all the records on file. The do preventional maintenance, or recomendations. I have always been satisfied with their service. I knew prior managers and all the service team. They are very knowledge and experienced! Hats off to you all!!
    5/ 5stars
    by  
    on February 4, 2015
    joel and help did great job in quick manner. I got in and out quickly.
    4/ 5stars
    by  
    on February 2, 2015
    Always curtious and quick turnaround. Knowledgeable and they always fix my flats for free. I feel totally comfortable sending my daughters there... and my friends!
    5/ 5stars
    by  
    on February 2, 2015
    Great people, excellent service. The Store did a great job getting me in on a pretty busy day...
    5/ 5stars
    by  
    on February 2, 2015
    I purchased four new tires last fall for my VW beetle. It was advised that I rotate my tires every time I have my oil changed; what a concept! This had never been mentioned before and I appreciate any and all tips when it comes to getting the most wear out of my tires; they are an investment! I have already had them rotated once and am due to have them done this week. Thornton Firestone puts my mind at ease.
    4/ 5stars
    by  
    on January 31, 2015
    I have been taking my vehicles to you for years and have always received quality service. However, weekend appointment times would be a great value.
    5/ 5stars
    by  
    on January 28, 2015
    I have used them in the last 6 months some 7 different times for auto repairs
    5/ 5stars
    by  
    on January 27, 2015
    I have been using the Firestone Car Center in Thornton for a number of years. I have a fleet car and 2 personal cars. Steve or Doug always greets me by name and asks what they can help me with. I do all of my preventive maintenance with Firestone and the surprise repairs and I generally leave the car with them. They tell me how long the fix will be and then promptly call me with issue's or when the car is done. Their customer service is second to done. I know every time I leave Firestone that my vehicle has been serviced to my satisfaction and I have never had to bring it back for the same issue.
    5/ 5stars
    by  
    on January 27, 2015
    We have been going to this Firestone store since moving into our home in 1996. Always felt they were honest and good mechanics.
    4/ 5stars
    by  
    on January 26, 2015
    I had Nokian winter tires installed on my Tacoma. The service was exemplary.
    5/ 5stars
    by  
    on January 24, 2015
    I've been taking my car here for 5 years. Tried other places but nothing beats their customer service and honesty.
    5/ 5stars
    by  
    on January 23, 2015
    My experience has been over a decade of reliable and pleasurable service on my 6 vehicles.
    5/ 5stars
    by  
    on January 23, 2015
    The guys at Firestone Thornton have always demonstrated exceptional customer service. They have been pleasant to work with and always willing to help their customers! I had lost my credit card and they spent a lot of time helping me get a new firestone card!

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