Car Repairs And Tires At 2000 Broadway From Your Denver Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2000 Broadway? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2000 Broadway
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #10596 Managed by Aj Nix

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect tires, wipers, the battery, and more. Plus, we're dedicated to giving you the best service possible, at unbeatable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (303) 515-7324.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.5 of 5) - 54 Reviews
    1/ 5stars
    by  
    on November 9, 2018
    This place is barely acceptable unless all you want is tires. Their diagnostics lack common sense and my experience is they price themselves out of the market when they are over their head.
    5/ 5stars
    by  
    on November 5, 2018
    I made an appointment at a different location, drove 2.5 hours to my appointment only to hear the technician was out & my services couldn’t be performed! Called BROADWAY & explained my situation, the guys were more than happy to work my car in! I am so impressed and will only be using this location for all of my service needs! They were fast and friendly. I can’t thank you guys enough!!!!
    1/ 5stars
    by  
    on September 26, 2018
    Paid 1100 dollars in services and they did not install the rear brakes and rotors properly and the brakes grind against the rotors while simply driving. I urged them to see me asap because I drive as a ride share driver and my car is my income, but they did not make me a priority. They got me in a day later and after 8 hours I finally called them and they said the service was complete and they changed out some broken hardware on the brand new brakes I purchased from them. Well the brakes still make the squealing noise while driving and the car now has a wobble to it. I noticed the car was in the exact spot I left it in when I dropped it off there last time, so im pretty sure they didn't even touch it. I called today to ask what is making that noise and is it safe to drive. The guy said he doesn't know that I would have to take it in for them to look at it. I asked him if it was safe to drive people around for my job, he said yes that my car has 70% front stopping power and if my rear brakes go out that I would be okay. These guys are idiot, avoid them like the plague! They can't even do basic services correctly, even if you let them "try" again. Just go ANYWHERE else but here.
    5/ 5stars
    by  
    on September 11, 2018
    I would like to tell Reggie thank you for being a great mechanic and explain what repairs needed to be done on my 2001 Ford Taurus ses....Good service and hope to keep a good relationship going.
    5/ 5stars
    by  
    on July 12, 2018
    Excellent top notch service!! The store manager Jim is truly a customer service master!!;)
    5/ 5stars
    by  
    on May 6, 2018
    Came for an oil change and found out other repairs were needed...Short on funds at the time and will need to come back later when more funds are available...Tech. was very nice and explained what other repairs were and the cost to repair...I highly recommend this station to any one needing oil change or other repairs..Thank you Firestone...
    5/ 5stars
    by  
    on March 21, 2018
    I just bought a used car, the tire was leaning in and the previous owner told me an alignment would fix it. Stupidly I believed him. Anyways, I took the car here to have the alignment done. After looking at the car the guy told me that an alignment would be pointless, and that the car had been hit pretty hard. I was very upset and starting crying, the guy was very kind and tried to make me feel better. He didnt charge anything, which I appreciate since I basicLly got ripped ofd from the previous owner. I always here that mechanics take advantage of women, but that was not the case here. He could have easily done the alignment and charged me. I appreciate the honesty!
    5/ 5stars
    by  
    on February 17, 2018
    I have been using Firstone locations for 15years. Before retiring, as a traveling representative 70-80%of my time was on the road. Wuith 35,000 to 40,000miles a year driving, I need a reliable, dependable automobile service provider. Found Firestone, and not switching. Not always perfect, but no one is and Firestone has always looked after me during and after servicing my vehicle. And, now my three teenage granddaughters in old, high mileage vehicle.
    5/ 5stars
    by  
    on October 12, 2017
    Always come here for my car needs! I’m always completely satisified with every visit. AJ is the best service advisor I’ve ever worked with.
    5/ 5stars
    by  
    on October 10, 2017
    Exceptional work, knowledgeable 100percent trust
    5/ 5stars
    on October 10, 2017
    1/ 5stars
    by  
    on September 14, 2017
    I was very unhappy with the service there. Firestone did not fix the problem I had with my car, I believe they took me for my money with installing other parts that did not have to be replace. Then they told me I had to replace shocks because they were bad. I got back to Montana and went to another shop and guest what in half an hour they found the problem and fixed it. nothing to do with shocks or anything else that was done in Denver. What kind of service do Firestone have anyway? I will not go back to Firestone and I will not tell anyone to go there either if this is what kind of service a person gets. I hope no one else get this kind of service like I did.
    5/ 5stars
    by  
    on September 12, 2017
    Great hours, fast and quality service! This shop meets the even higher standards set upon it by its prime downtown Denver location. A-1!
    5/ 5stars
    by  
    on August 10, 2017
    You guys are the best! Thanks for always offering amazing customer service and making sure my car is in the best shape. Trustworthy, honest, and great services. All around, an awesome hop! Thank you :)
    5/ 5stars
    by  
    on July 16, 2017
    My last service was so amazing and excellent that I will never go to another tire store. Being a young female, I often feel very uncomfortable when getting my car serviced - NOT HERE! The service was amazing and the people are the nicest I have ever met in the business. I will definitely be returning to this location for any car needs I have. Thank you!!
    5/ 5stars
    by  
    on July 2, 2017
    5/ 5stars
    by  
    on June 11, 2017
    Great staff, extremely helpful.
    5/ 5stars
    by  
    on June 1, 2017
    5/ 5stars
    by  
    on May 30, 2017
    Reggie and Tony both went above and beyond for me during this visit - I am such a fan of this location and the crew that makes tires somehow seem approachable for a person that could care less about tires! I enjoy my time there chatting with everyone, the explanations on the needs of our cars are always clear and concise and I feel that there is a lot of integrity here at this shop.
    5/ 5stars
    by  
    on May 6, 2017
    My coworker recommended Firestone, I have a 2002 tbird which I purchased after sitting in one place for a few years. I knew I had to replace the tires, on the outside they looked fine but my dealership suggested I replace them soon. I had a blowout yesterday and knew I had to replace the entire set. My coworker had suggested Firestone so I went with it. Was surprised at the quickness of getting the work financed 6months interest free. The appointment was the same day, also there was some additional work to the tie rods which the guys at Firestone (Broadway St. Denver) explained the issue. By the end of my work day work was done. The Tbird is super responsive now and the ride is smooth. Another coworker who gave me a ride to the location to drop off and pick up the car was so impressed hes getting a new set for his Honda. Seems Starkey International is a Firestone Fan! Keep up the great work guys!
    5/ 5stars
    by  
    on March 31, 2017
    Great service and follow-up!
    5/ 5stars
    by  
    on February 23, 2017
    The guys at this Firestone are the best!! They always go above and beyond for me with all their services. They fixed my skid plate out of courtesy when it came loose and replaced my belt for free after an oil leak left it squeaky. The front desk always is really nice, answers all my questions and never gets annoyed when I call them 100 times! This Firestone should get a bonus or recognition of some kind.
    3/ 5stars
    by  
    on February 4, 2017
    5/ 5stars
    by  
    on December 15, 2016
    Over the last two weeks I had to visit twice, once with my Nissan Rogue and then with my Saturn Ion. The Saturn issue was with a headlight issue - it worked out that something was loose and just taking the headlight out and putting it back in place fixed the issue. They didn't charge me for the 5 minutes they took a look. This was great because the cost could've been $40 to $150. However, my Nissan decided I needed to spend my money and I had to replace the battery (the recent cold snap helped finish off an already weak battery). What was amazing about the team at this location was they were booked solid and couldn't get me scheduled for the battery replace until the later in the day (I was at the store 10 minutes after it opened) or the next morning. My Mom was going to use the car to go to a Dr. appointment after dropping me off and work so she was going to come back but before we could make the appointment for the next morning - one of the techs offered to take care of us in between cars because changing a battery wouldn't be too hard. They had my Mom back on the road within 30 minutes. This was amazing for a shop that was booked and short staffed the week before Christmas. I don't know who the Tech was but I'm appreciative of him as well as Tony for finding a Tech to help us. Let's not forget about Reggie who helped me with the headlight issue. What a great team. I trust this location and staff with my car needs. Thanks for everything.
    5/ 5stars
    by  
    on October 3, 2016
    The guys at the Downtown Chattanooga location are the nicest team. Very helpful and were a pleasure to deal with.
    1/ 5stars
    by  
    on September 2, 2016
    Lost an expensive wheel cover off of my dualie also left a lug nut off my front wheel and also had two loose on my rears I would never go back if it was free
    5/ 5stars
    by  
    on June 24, 2016
    Super fast and clean!
    5/ 5stars
    by  
    on June 11, 2016
    I was in a car accident that resulted in a bent Tie Rod. I brought it in and I spoke with a man named Reggie. And he helped me so much. I am a single low income mother of 3, and the service that was provided was the best, and they worked with me to keep the repairs as close to my price range as much as possible. They actually care about their customers, and not just in it for the money. I would like to thank everybody that helped on my car, because they took care of my car and they are very respectful and I appreciate that very much!!!
    5/ 5stars
    by  
    on May 16, 2016
    Reggie is the man. Fit me in for an oil change last minute and took care of everything. A+
    5/ 5stars
    by  
    on May 16, 2016
    Excellent customer service I know my tech by name and they always help me out
    1/ 5stars
    by  
    on March 27, 2016
    After scheduling to drop off my vehicle for some minor maintenance and providing a list of additional work I would like quoted when I had my vehicle dropped off on Monday; Firestone finally contacted me late Tuesday afternoon. They told me about additional work I didn't ask for, barely touching on any of the maintenance I asked for or any of the additional list I provided. Additionally they told me that problem I asked to be fixed DID NOT exist for my vehicle (vacuum leak/no cabin air on 02 Ford F250 7.3L). After explaining in detail to the MECHANIC where the parts were located in my engine bay, the symptoms, the overall problem, and my suspected cause I was told they would look into it further. Finally another 24 hours later they said they had figured out what I was talking about and were still trying to fix it. Excluding an additional 24 hours due to a winterstorm Firestone again contacted me on Friday to say my truck would be ready for pickup "sometime" Saturday. After charging me 1200 total ($ 22 inspection; $60 extensive inspection, $60 vacuum leak inspection, $371 miscellaneous inspection, and probably a charge i missed for the "courtesy" inspection they are supposed to do). Additionally I got rear brakes done (they put the wrong pads on) $400?, an oil change for almost $200?, sway bar links for $400?, and another $371 to replace my vacuum hub 4WD solenoid and "replace" the lines. When I finally did pick up my truck, it still pulls right when braking, the vacuum lines weren't fixed, I had to spend 30 minutes in the parking lot with the technician (who was the only good part of this service) to rig it so that my cabin air would work, received no apologies from the front desk or the store manager who seemed to busy behind his glass window to care about any of the customers.To add to my annoyance when I looked at the inspection sheet "the front desk only had seconds to show me what they had done") their was nothing in the maintenance services area checked, they said my struts needed to be replaced (my vehicle doesn't have struts), and my link pin bushing was cracked (what part is that??). This is one of the worst experiences I have ever had at a service station. I will NEVER bring another vehicle to Firestone (it would be cheaper and better service to tow it cross country). Not only am I outraged that I now owe Firestone this exorbitant amount of money but I am considering legal action for the gross negligence demonstrated while working on my vehicle.
    5/ 5stars
    by  
    on March 18, 2016
    A service store you can trust.
    5/ 5stars
    by  
    on December 10, 2015
    Got an oil change and new tires. The service was attentive and helpful. I will definitely go back.
    5/ 5stars
    by  
    on November 28, 2015
    I called on one of the first snowy days to get my snow tires put on - they had a full staff ready and they provided a service window for the job - I arrived and they completed the job early. Great staff.
    5/ 5stars
    by  
    on November 16, 2015
    Great service for a quick and easy oil change. Will certainly go back!
    5/ 5stars
    by  
    on November 14, 2015
    I got 2 sets of studded snow tires as well as an alignmnent and now feel more confidant my wife and kids will have a safer driving experience in the mountains.
    5/ 5stars
    by  
    on November 12, 2015
    Thank you for great customer service, Ryan! You called me to let me know about a better deal for my new tires.
    5/ 5stars
    by  
    on November 10, 2015
    I hadn't had the occasion to use the 20th & Broadway store for many years. I called to check on some studded snows and AJ was able to quickly come up with a great deal on just the right combination for me, and schedule me in quickly. I always felt that this was the best Firestone store in Denver, seems like it still is!
    5/ 5stars
    by  
    on November 5, 2015
    Had to take my car in to get a flat tire replaced this week and was extremely pleased with the service I received. Reggie helped me from the moment I called to the time my tire was replaced. These guys were quick and efficient, helping me with everything I needed. Would definitely go there again.
    5/ 5stars
    by  
    on October 29, 2015
    I called from New Orleans to order service for my daughter's car. A.J. was great in having everything ready when I flew in to take care of new tires, oil change and inspection. Reggie was great in seeing that everything was taken care of promptly and efficiently.
    3/ 5stars
    by  
    on October 27, 2015
    There was a dent on my car, that wasn't there before going there. I couldn't prove it was done there so I didn't say anything.They should review your car with you before taking it. I was given a quote for a specific tire, but a totally different tire was put on my car!!! Nobody discussed it with me before the change was made. I didn't LIKE that at all!!
    5/ 5stars
    by  
    on September 28, 2015
    The oil change took longer than I was planning. I stated I wanted the car that night and instead got it the next morning.
    5/ 5stars
    by  
    on September 10, 2015
    I couldn't get back in time and they waited for me to give me my keys even after they closed!
    5/ 5stars
    by  
    on August 22, 2015
    Fast and affordable service. Overall great service job.
    5/ 5stars
    by  
    on August 12, 2015
    i'm glad to choose firestone ................ they actually did what i expected and even more than what i have ever expected
    5/ 5stars
    by  
    on August 10, 2015
    I am on vacation from Frisco, Texas in desperate need of an oil change, being on a 6,000 mile roadtrip and this store helped me out emencly!! Extremely busy, like most Firestone's but found a way to squeeze me in! Very friendly staff! For a downtown store in a BIG city this is the place to go! Thanks again guys!!!
    5/ 5stars
    by  
    on June 9, 2015
    I went in for an oil change and my experience was wonderful. From front desk customer service rep to the service on my car Excellent!!!! I would always recommend my family and friends to this location.
    4/ 5stars
    by  
    on April 28, 2015
    I've shared been taken care of every time I've taken my vehicle in for servicing!! My one complaint is that they do not check what I ask them to check when I take in my vehicle. I then end up leaving w my vehicle getting something ruse fixed though the originally problem I took it in for still exists.
    5/ 5stars
    by  
    on March 3, 2015
    I've had nothing but positive experiences with the staff at Firestone. They're always quick to get me back on the road and they do so while explaining everything in detail. I really appreciate their customers-first approach and will continue to support their business.
    5/ 5stars
    by  
    on February 26, 2015
    I frequent Firestone on Broadway in Downtown Denver for all of my auto needs and they are great everytime! Sometimes I wish some things were cheaper, but the quality makes up for that everytime.
    5/ 5stars
    by  
    on February 9, 2015
    AJ and his staff are some of the best, most caring, and experienced mechanics around. I've had my car in for service several times for several different reasons recently, and each time, AJ has gone above and beyond to help me. I will never take my car anywhere else!
    4/ 5stars
    by  
    on February 3, 2015
    I spent over 500.00 for a complete tire service and the tech low pressured the tires and did not remove and replace the valve stems nor did he check and refill the fluids
    2/ 5stars
    by  
    on February 2, 2015
    Friendly service, but did not put my radiator cover back on. Also recommended one item that did not need service - two seperate mechanics investigated the claimbseperatly and said the item was in excellent condition. Lost my trust, I don't like feeling as though I am being taken advantage of.
    5/ 5stars
    by  
    on January 22, 2015
    Driving to Denver from Iowa, my oil light came on, so while visiting I found this Firestone and they were able to fit me in to check my car out for the return trip and change the oil and offer me a great deal. I later was able to send my son in Denver back to them for car repairs on my account. Thanks!

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