Firestone Complete Auto Care: Your Source For Tires And Repairs At Bldg 1515 Chiles Ave In Ft Carson

Welcome to Firestone Complete Auto Care at Bldg 1515 Chiles Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Bldg 1515 Chiles Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #328318 Managed by Richard Westmoland

*This store is located on a military base.

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll examine tires, headlights, hoses, and more. Plus, we're devoted to giving you the best service possible, at affordable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (3.9 of 5) - 30 Reviews
    5/ 5stars
    by  
    on December 18, 2017
    5/ 5stars
    by  
    on September 17, 2017
    Thank you again for outstanding service. Go For Carson Firestone!! You all rock!!
    5/ 5stars
    by  
    on June 2, 2017
    5/ 5stars
    by  
    on October 2, 2016
    I recently went to Firestone after being disappointed with a local garage in my city. I needed them to repack the left front bearing, however, after the mechanic took it apart, he caught that the race and inner bearing were extremely worn and needed to be replaced. I also wanted to have them go thru their rear differential in case there were any issues with the rear axle. They took a look and could have just replaced the seals and charged me for the work which I thought needed done. However, when they looked at the seals everything was good. So, they called me to say their was no reason to replace the seals. After the mechanic took the car for a test drive, he returned and informed me that their was still a grinding noise and showed me that the rotor was grinding and so I wouldn't think that when I drove off that they didn't fix the problem since I would still hear the grinding sound (which was why I came in in the first place). I ok'd the work and they were able to fix that issue as well. The only downside was that the parts were pretty far away so I had to spend most of the day at the store. However, I was okay with staying there so I wouldn't have to come back on another Saturday to have work done and they were actually able to get everything fixed in a day. So, I was really pleased with that so I didn't mind the wait.
    5/ 5stars
    by  
    on September 20, 2016
    Everyone here was friendly, helpful, and very knowledgeable. Thanks for the great service.
    5/ 5stars
    by  
    on August 3, 2016
    Great service!!!
    5/ 5stars
    on April 17, 2016
    4/ 5stars
    by  
    on December 4, 2015
    Had a leaking tire while on post walked in and they helped right away. Thanks Shay.....
    5/ 5stars
    by  
    on November 23, 2015
    They took good care of my car and made sure all my concerns were addressed.
    5/ 5stars
    by  
    on November 11, 2015
    I recently bought a new set of tires and had the tire balance and alignment done as well. Mike was great with customer service and assisting me. The technician that did the work did excellent! Replaced one of my camber adjustment bolts for me, balance and alignment work was excellent! Truck rides great and is smooth at interstate speeds! Thanks!
    2/ 5stars
    by  
    on October 22, 2015
    I went to Firestone to get my car checked out before I left for New York. I wanted a complete diagnostic and to have the tires checked out for any leaking. My experience would have been better if the manager would have told me that it would take more than an hour to get the job done. I was sitting in the waiting room asking and watching my vehicle get worked on for over 4 hours. This has never been my experience with other Firestone stores in the surrounding area. I have no problem truning in my car to get it checked so long as I can have a good time to return for my car instead of being left waiting. All in all the manager did help expedite the work and had a good professional attitude to help me with my car.
    5/ 5stars
    by  
    on October 8, 2015
    Went to them a week ago for an oil change and they did a great job!
    1/ 5stars
    by  
    on June 25, 2015
    I can't remember going to this store when there wasn't something wrong. This time, i don't know what the problem was, but my appointment was useless. I got there early and my vehicle sat for another 43 minutes before they even brought it in. I will be looking for a new store the next time I need any services.
    4/ 5stars
    by  
    on June 10, 2015
    I had my radiator replaced. Work completed quickly and for $150 less than the dealership quoted but afterwards my air conditioning stopped working and had to bring car back to the shop. Turns out they forgot to reconnect a hose and luckily I brought it back before anything leaked.
    4/ 5stars
    by  
    on May 29, 2015
    Had a flat the service was fast and they helped me save some money.
    1/ 5stars
    by  
    on April 17, 2015
    Came in for an alignment an it was much much worse than when I brought it in will have to take it back at earliest convenience
    1/ 5stars
    by  
    on April 16, 2015
    I had an apt at 9:00 for an oil change. I saw my car back there and being worked on at 9:15. I didn't leave until 10:30. To me that is an unacceptable about of time for an oil change. Thy said they were thorough, but I saw the guy working and he was just incredibly slow. I also paid more than expected. The air filter I needed to replace was overpriced.
    5/ 5stars
    by  
    on February 26, 2015
    The work and knowledge of the staff was outstanding
    5/ 5stars
    by  
    on February 26, 2015
    Some of the friendliest and hard working people I know. The only problem is fort carson fault. They have a small building but get twice the work and they work hard, so things take a little longer but I will only take my vehicle here cause I trust the employees.
    4/ 5stars
    by  
    on February 26, 2015
    They are good at what they do there. Best service for your vehicle. Hands down.
    1/ 5stars
    by  
    on February 25, 2015
    I went to Firestone recently to get my tire repaired/ replaced I was told that their was some piece need to be replaced in my car. I ensured them that I was okay with them repIacing the piece. They were unable to do the order that day but, they ensured me they could do it that Friday. Long story short it didn't happen until I finall stated to complain and got upset about it.
    5/ 5stars
    by  
    on February 6, 2015
    Very knowledgable technicians and customer service is excellent.
    5/ 5stars
    by  
    on February 6, 2015
    They were very informative & provided great service.
    1/ 5stars
    by  
    on February 2, 2015
    I bought four new tires for my 1967 Jeep and made an appointment to have them installed. The installation included mounting, balancing and an alignment. After waiting three hours for the tires to be installed, I went for a walk. When I returned, I waited for another hour. The salesperson asked me if I would like to make another appointment for the alignment since it had taken so long. I agreed. When I brought it back for the alignment, I waited almost two hours, then asked if they were finished yet. I was told that they couldn't perform the alignment on my vehicle. So after almost six hours and $1000 spent, I have four new tires on my Jeep. In fairness, the business is very busy with lots of customers, mostly Soldiers and their families from Ft. Carson. I'll be taking my business elsewhere and shared this with the manager when I left He didn't seem too bothered by it.
    5/ 5stars
    by  
    on February 2, 2015
    I've used them 3 times now on 2 vehicles and will go there again. We shopped around town and ended up there twice. We'll just go straight there next time. They were honest about waiting times, and take AND honor appointments. Convenient location too. Worked out well for me.
    3/ 5stars
    by  
    on February 2, 2015
    tires were not delivered and service not performed in a timely manner. someone had to go get the tires. also, during service a couple of wheel caps were broken. these were ordered and picked up the next day
    3/ 5stars
    by  
    on January 27, 2015
    Good place for oil/filter change. But constantly push for other, very expensive, services.
    5/ 5stars
    by  
    on January 22, 2015
    I been doing all my car service in Firestone at Ft. Carson. I could say that they are doing outstanding job to service my four car. I also get a discount because they are sending coupon for my car repair and I like it very much. So keep sending me those discount coupon for repair and maintenance service, thank you.
    4/ 5stars
    by  
    on January 22, 2015
    I use them often and the workers are knowledgeable and honest. I would definitely recommend them to others.
    5/ 5stars
    by  
    on January 22, 2015
    Use them to put tires on my 05 volvo and they gave me a rest deal I didn't even order the tires from them. Also they threw in a every 3000 miles tire rotation for free. Will continue to use them

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