Firestone Complete Auto Care: Your Source For Tires And Repairs At 271 E Highland Ave In San Bernardino

Come in to your nearest Firestone Complete Auto Care at 271 E Highland Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

271 E Highland Ave
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #11231 Managed by Robert Lopez

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll check oil level, suspension, hoses, and more. Plus, we're dedicated to offering the most consistent service on the market, at affordable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 42 Reviews
1/ 5stars
by  
on December 29, 2018
If you have over 6 hours for an oil change and tire rotation visit this store, if not Jiffy Lube may be a better option.
5/ 5stars
by  
on November 26, 2018
this crew does what they can to be helpful.
2/ 5stars
by  
on September 6, 2018
I had a new tire mounted: I checked and then they did, and the air pressure was 38.5 pounds, the inside door jam shows it should be 30 pounds. They said my battery tested at 269 CCA, and needed a new battery; it is a 5-year 500 CCA battery and about 3.5 years old. I tested the battery with a brand new SOLAR BA9 battery load tester, and it tested at 545 CCA. The car (2008 CRV) is driven only about 5000 miles a year; and if the battery was really only 269 CCA, I think I would have problems starting the car, which I haven't with this battery.
5/ 5stars
by  
on April 22, 2018
This location is always clean and neat. Taking your vehicle in early and you'll have it back in time to continue your work or travel day. The work is always double checked as I when receiving my vehicle checking myself with approval of the great service. My car has always been serviced well at this location. Thank you Carlos, Tina and crew.
5/ 5stars
by  
on March 13, 2018
This store is always neat and presentable. Prices are no different than any other shop. They are professional and courtious. Best to schedule an appointment online time wise. I'd recommend this location.
5/ 5stars
by  
on February 8, 2018
Very friendly and knowledge able staff, fair prices was out beforegiven time,coffee and water.
5/ 5stars
by  
on January 28, 2018
This location is very clean and comfortable. They communicate with you and do a neat job of all work I've had completed here. A little pricey but you pay for what you receive a great experience.
5/ 5stars
by  
on January 9, 2018
5/ 5stars
by  
on August 8, 2017
4/ 5stars
by  
on May 28, 2017
We were treated nicely. We were able to get our tires ordered and in stalled the next day. Tires are nice but the safety check was lacking. On the test drive to mountains the right front tire system started getting hot. We need to have it checked today.
5/ 5stars
by  
on April 15, 2017
staff was friendly and the mechanic was polite, i feel like a valuable customer.
5/ 5stars
by  
on February 12, 2017
Great service, I really recommend it to everyone to go here, employees are friendly and ready to help you with your needs.
5/ 5stars
by  
on January 11, 2017
When you care for your family and their safety this is your location. Polite, professional and top to bottom advice and service from freat folks who always hace fresh coffee and fast mechanics in the bays. Great waiting room with wifi and a tv you can control yourself. Just off the 210 on waterman and highland with fast food and ice cream spots within 1 min walk. Take your car across to car wash after its been repaired at Firestone just across the street, best location ever!
5/ 5stars
by  
on October 30, 2016
Service was great!
5/ 5stars
by  
on August 8, 2016
Fast and make things done right! Only few stores actually can finish their task like perfect time frame!
1/ 5stars
on August 7, 2016
I went in for an oil change and was told I needed a completely new cooling system for a car that had no cooling issues. After getting a second opinion it was confirmed that there were no cooling issues.
4/ 5stars
by  
on May 16, 2016
took good care of my car.
5/ 5stars
by  
on December 22, 2015
I took my Buick in to be serviced without an appointment. As luck would have it, there were several appointments booked before they could get to my vehicle. The staff was apologetic, which allowed me to feel calm and relaxed. I needed an oil change, tires, and alignment check. They worked on my vehicle as they could. I understand that walk ins take lower priority, but I was well satisfied with service and attitude of all the associates I came in contact with.
5/ 5stars
by  
on November 22, 2015
Great and honest service. I will come back and will recommend to friends and family. Always on time.
5/ 5stars
by  
on October 13, 2015
Went in and needed afront end alignment after lowering my truck went with the lifetime plan and now in rolling straight
4/ 5stars
by  
on September 17, 2015
I have been a customer for years. Everyone knows me at my nearest Firestone . They always give me great service at great prices. Whenever I need them. Small jobs, big jobs. I just bring it in.
5/ 5stars
by  
on July 27, 2015
Dan and Tina have been taking care of my family's vehicles for years. He is professional, and goes out of his way to take care of his customers. The tires on 1 of my vehicles were wearing out prematurely. Dan prorated the tires and got me on the road again. Dan and Tina are the reason I keep doing business with Firestone.
5/ 5stars
by  
on July 26, 2015
Had a flat tire on my way out of town, they had me back on the road in no time at all
2/ 5stars
by  
on June 27, 2015
Something always goes wrong after my visit & I have to wait to bring it in another time! Frustrating!!
4/ 5stars
by  
on June 27, 2015
Got tires, an alignment, brake check, oil change. This is a very busy store, but my service adviser Tina was great to work with - patiently answering all questions and reviewing options so I felt like my choice of tires was well informed.
5/ 5stars
by  
on June 13, 2015
Very happy with my experience thank you . we will be coming back.
3/ 5stars
by  
on April 18, 2015
Since 1 store closed all other stores are busy. The service was good and the staff was friendly. Store was super busy we had to leave the car all day.
5/ 5stars
by  
on April 8, 2015
Great service location and personal outstanding at orange show road and E st sad to see gone where were personal sent to another location I would like to be service were they are located at
5/ 5stars
by  
on March 25, 2015
Always make an appointment. Might be able to get off with oil change. But appointments are key with car service. I normally deal with the manager, Chris. Super nice guy and runs the store well.
5/ 5stars
by  
on February 26, 2015
Your crew did everything they could to identify and correct all the mechanical problems with my truck. Not an easy fix.
3/ 5stars
by  
on February 26, 2015
Well I just really Disappointing because got a tires set for my Neon, like 2 years a go, and supposed the tires are 40,000 miles warranty and last month January 2015 went to the Firestone Complete Auto Care in San Bernardino, CA after provide the information about the Premature waste to Mr. Dan hes answer was ok. let me check your Car alignment after that we can provide you more information about the tires waste, """ MY FRUSTRATION IS WHEN I GOT THE NEW TIRES THEY NEVER INFORMED ABOUT THE ALIGNMENTS NEED FOR MI CAR BEFORE INSTALLED THE TIRES, NOT EVEN WHEN INSTALL THE NEW TIRES. """ when I try make effecting the tires warranty they want to make another extra Service wish's ALIGNMENT so is too Spence decide go to a different Auto car Services center.....Because all the time Firestone try to sale more Services, and most of the times just need a oil change ,,,,,,,,,I will NEVER Recommended ...brakes service like 160.00 other mechanics 75.00 for the same quality job......baaaam, baaaam.
5/ 5stars
by  
on February 25, 2015
The Staff truly want to make sure you receive the best service
4/ 5stars
by  
on February 25, 2015
Brought my car in for CV replacement and they called me when my car was finished. I have to wait for the car since I drive 30 miles to their location. They could improve on keeping the appointment times and not taking in additional work ahead of your scheduled appointment.
5/ 5stars
by  
on February 2, 2015
Tina at the front desk is always very professional, polite and helpful. The only issue would be the service time, seems like we wait awhile for the vehicles to be serviced. Although the great customer service keeps us going back!
5/ 5stars
by  
on February 2, 2015
Going to this one for years from the mechanic's to the managers everything always comes out perfect.
5/ 5stars
by  
on January 27, 2015
WE HAVE BEEN CUSTOMERS OF FIRESTONE SINCE THEY WERE AT THE CORNER OF 2ND AND E STREET IN SAN BERNARDINO, CA. AND HAVE BEEN VERY HAPPY WITH THE TIRES WE BUY FROM FIRESTONE AS WELL AS THE OIL CHANGES WE GET WHEN WE ARE OFFERED A DISCOUNT COUPON. WE ENJOY DOING BUSINESS WITH CHRISTOPHER KERR AT YOUR REDLANDS STORE.
4/ 5stars
by  
on January 27, 2015
Used them last weekend fixed issues from previous service
5/ 5stars
by  
on January 26, 2015
They are my choies for any repair for my car i trust them
5/ 5stars
by  
on January 25, 2015
Got a set of Michelin tires delivered by Tire Rack baslanced and installed.
1/ 5stars
by  
on January 24, 2015
This was my second time going to Firestone for new tires. 1st time was a nightmare 2nd was better.
5/ 5stars
by  
on January 22, 2015
Excellent service and always has been Since 2006. !!!!!!!
5/ 5stars
by  
on January 22, 2015
I am a regular customer at this store. I always receive fast , friendly and efficient service here. I highly recommend!

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