Firestone Complete Auto Care: Your Source For Tires And Repairs At 1458 El Camino Real In Redwood City

Come in to your nearest Firestone Complete Auto Care at 1458 El Camino Real for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1458 El Camino Real
Get DirectionsHours + Information
Sun9a-5p
Mon8a-5p
Tue8a-5p
Wed8a-5p
Thu8a-5p
Fri8a-5p
Sat8a-5p
Emergency Closure: {{ locations[0].alert }}
Store #12858 Managed by Tony Le

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll examine lights, suspension, the battery, and more. Plus, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 25 Reviews
5/ 5stars
by  
on November 12, 2018
I went in to get a tire checked because it has been giving me problems ever since I purchased it from another store and they were very helpful with helping me figure out what was the issue. The person at the desk when I walked in has great customer service.
5/ 5stars
by  
on October 8, 2018
Ricardo and Tom took extra good care of me when I had a brake problem. Work completed on-time, under budget, with zero-percent financing for 6 months plus a 10% discount! What a terrific tire/brake/service center in downtown Redwood City! I wish I were just starting out in the workforce because I'd definitely work here.
5/ 5stars
by  
on July 9, 2018
I first came here when my tire ruptured on a Sunday, leaving me stranded while my husband was at work. AAA towed me to one of the few places that was open. Tony was great about getting my car in and even apologized for the wait which of course wasn’t their fault. He offered me three possible solutions for a new tire, explained the costs and benefits of each, even let me take a photo of the screen with all the costs so I could double-check with my mechanic husband before starting the work. He offered a couple of ongoing services, which I’m glad I purchased because exactly two weeks later I was back with a hole in a different tire. Second visit, much shorter and less expensive, same exceptionally friendly service even though it was a different Service Advisor. I absolutely recommend these guys, particuarly if you have bad tire karma as I do!
2/ 5stars
by  
on February 27, 2018
Bad experience with the managers and mechanics the only nice guy is Ricardo the one in front desk he is a person,
5/ 5stars
by  
on January 28, 2018
It was my first visit to this Firestone auto care’s location. I came in to have my car rechecked for alignment. I first had the alignment done at the Firestone located at 1458 El Camino Real in Redwood City. However, after a few days I felt the vibrations while driving, so I took my car to a mechanic and was informed that the alignment was still off. Therefore, I took my car to the Firestone at 2800 Geary Blvd in San Francisco to recheck the alignment. After an hour and a half, Karsten, the service advisor, told me my car was ready and showed me the report of the alignment. The report confirmed that the alignment was not done correctly and the mechanic corrected the mistake. I suspected that the Firestone at Redwood City spent little time to correct the alignment since I utilized my life-time alignment and it won’t bring in any income for them. I was very glad I came to the Firestone at Geary location after reading its good reviews on Yelp even though I had to drive an hour to San Francisco. They fixed the alignment problem and were honest. Karsten also had the mechanic check for other things per my request and gave me a report of what needed to be done. What impressed me was that Karsten patiently explained each item and gave me an estimate of the cost as well as rescheduled the next service for me. Most of all, I was surprised that they checked for little things, such as my parking light and license plate light that were out. These were the small issues that most mechanics ignored. Thank you for being honest and providing high quality services. You’ve earned my trust and I will bring my car to the Firestone in San Francisco from now on even though I have to drive an hour to get there.
3/ 5stars
by  
on November 15, 2017
SEEMS TO BE A SHORTAGE OF WORKERS!
5/ 5stars
by  
on August 7, 2017
Excellent service starts with good, client-centric employees. They care about their customers and 'go the extra mile'!
3/ 5stars
by  
on April 30, 2017
OK
5/ 5stars
by  
on April 21, 2017
5/ 5stars
by  
on March 6, 2017
Very good service and great price.
4/ 5stars
by  
on July 1, 2016
This Firestone location always sets me up for an appointment so I can wait for my vehicle for a Lube, Oil, Filter. They are always friendly and helpful, excellent service, I never need to worry that the job won't be done right. Even though I moved to South San Francisco I still go back there from my service
5/ 5stars
by  
on March 28, 2016
Service was excellent and relevant promotions and discounts happily identified and applied to my service.
2/ 5stars
by  
on December 4, 2015
I would never suggest them. Tried to add on all sorts of services that were not needed. Terrible.
5/ 5stars
by  
on November 13, 2015
Firestone has never let me down-- my go to for all my car related issues.
5/ 5stars
by  
on September 28, 2015
I need to replace the battery on Sunday morning. As my car was dead and jumped start twice, I was pretty sure I need a new one. I called ahead at 9 am to check while waiting for the tow truck to jump start. The service lady, sorry, didn't ask her name. She was super nice and prompt, to ask technician to run the test. I was able to drive out from store within less than an hour. She saved me. I also feel quite warm, she said, 'Thank you for thinking about us.' Yes, after few incidents with Firestone at San Mateo, near Hilldale Mall, I don't visit Firestone that often. But I would say, this Redwood City location, is worth of visiting. I've been to this store for 3 times, every time was happy. They don't oversell and push you to the stuff you don't need.
2/ 5stars
by  
on June 22, 2015
I think this Firestone Location does not give a honest option/suggestion. This has happened to me twice already. my second last service, they told me the engine light is on for may be some critical failure but the reality was that it was due to change engine oil which I anyways got done. Last week they told me that the wheels are not properly aligned, which I was aware of but they also told me that I would have to change the tires as the threads on the inner side is less that 2. That was a total lie. I got my tires rotated at a different location and the person told me that I do not have to change my tires. I understand every business is out there to make money but I think morally is what is important.
5/ 5stars
by  
on June 21, 2015
We had just got off the red-eye on a Sunday morning home from Honolulu to SFO. Started south on our way home from SFO and got a battery light. Pulled in the parking area before opening (0800) and walked to breakfast/coffee at Phil's. Walked back to the store from there and they took the car immediately since we were first in line. We walked to Whole Foods and they called me and told me the bad news that the alternator needed replaced but that they would have it done by noon. We walked to a movie and before it was even done I got a call saying the work was complete. The quick repair got us home earlier than expected and we were able to spend a nice morning walking around the nice town of Redwood City. Firestone has done a good job for me in the past and they maintained their high recommendation after this almost disastrous return from vacation.
5/ 5stars
by  
on June 19, 2015
Just before closing, went in for a patch. They couldn't do it, because of the age of the tire. They made a great deal four tires under $200. Because it was closing they couldn't do it. They even put the spare on for me! Came back the next morning, dropped off the car. Agreed that the car would be done by 2 PM. They called me at Noon and said the car was ready. Nice staff! Knowledgeable and willing to help.
4/ 5stars
by  
on April 17, 2015
I went in to get my tires rotated. They told me my alignment was off and it caused my tires to get bald. When I bought the tires from Firestone they told me my alignment was fine. So I had to buy new tires and pay for an alignment.
5/ 5stars
by  
on February 26, 2015
I trust all my preventive maintenance to the team at Firestone Redwood City, and they are good at solving unexpected problems as well. The Firestone credit card is a big help - I can amortize the expense of larger jobs over a six month period - interest free. Above all, it's the care and concern of the employees at this location that keeps me coming back!
1/ 5stars
by  
on February 26, 2015
I bought a used car from Audi Palo Alto over the Martin Luther King holiday weekend. My wife and I came down to the Peninsula from the North Bay because we saw the car advertised online. We would normally bring a car that we were thinking of buying to our own mechanic to inspect before buying, but the distance to his shop was too far. We searched for a mechanic near the dealership that was open on Martin Luther King Day and found Firestone in Redwood City. We asked for an inspection to see if the car was in good working order. We were told that it was in good shape. After purchasing the car, we brought it to our regular mechanic and learned that although Firestone said that the front bushings were in good shape, they were clearly cracked. We also learned that there were multiple fluid leaks under the engine, including power steering fluid from a leaking power steering pump. A plastic cover with four bolts was never removed to be able to inspect for the leaks.These safety related repairs cost us $1000.
5/ 5stars
by  
on February 3, 2015
I've taken my car here for years, and have always been satisfied with the work done on my car. They seem honest about what needs to be done. The manager Tony is always so nice; she explains everything that was done and why, and has actually shown me the worn parts they needed to replace. I come back because of her and her staff.
5/ 5stars
by  
on February 2, 2015
I have been bringing my cars for service at the Firestone in Redwood City for many years. They provide excellent service and their staff is courteous!
5/ 5stars
by  
on January 26, 2015
The first time we tried out Firestone, it was because they were a neighbor and were convenient. Now we go because the service is great and the folks at the desk are ultra helpful and friendly. Miss Tony is always helpful as is everyone else I have dealt with there.
5/ 5stars
by  
on January 22, 2015
Every time I go there for oil change and now brakes they've always done an excellent job. I trust no one but Firestone! The best customer service!

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