Car Tires And Services At 1701 N Sepulveda Blvd: Firestone Complete Auto Care In Manhattan Beach

Ready to come in to your local Firestone Complete Auto Care on 1701 N Sepulveda Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1701 N Sepulveda Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #11819 Managed by Bryce Tsuneta

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll check oil level, headlights, belts, and more. Plus, we're devoted to delivering the best quality service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

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Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 74 Reviews
5/ 5stars
by  
on November 18, 2018
Transparent and well received
5/ 5stars
by  
on September 9, 2018
Excellent experience! Bryce, Michael , Ricky and Jeff were all so friendly, professional and respectful. I really enjoyed my experience and they way they do business! I highly reccomend this establishment.
5/ 5stars
by  
on August 28, 2018
Over 20 years of service at this Firestone, they never tried to add “extra” needless services to my maintenance. I always feel they are honest and provide appropriate services.
5/ 5stars
by  
on May 28, 2018
I was very impressed with the Asian Manager, as I cannot remember his name. He was helpful, informative and honest. I really enjoyed my first visit there. He was particularly understanding of my income being a senior citizen living on social security. He showed me how I could pay for what my van needs with the Firestone credit card. I will recommend him to every one I can!
5/ 5stars
by  
on May 15, 2018
The Service Advisor, Bryce Tsuneta, went above and beyond my expectations. I was in an unexpected situation when my tire went flat, the store was about to close and Bryce spent time with me to help me with my situation - he diagnosed that I actually needed new tires because there was a hole in one very little tread in the the others. He stayed late in the evening to get me set up for service the next morning. I also am a single mom with a child with special needs (Autism) and needed my vehicle to pick up my son the next day so I could get him to his therapy session. Bryce moved the schedule around, requested the tires be delivered earlier in the morning and delivered my car the next day at 11 am, earlier than anticipated. He was incredibly accommodating and was truly empathetic to my personal situation and did whatever he could to help me out. I am truly grateful and appreciative for his efforts!
5/ 5stars
by  
on May 9, 2018
Exceptional Customer Service Delivered by Manager Bryce Tsuneta. He was very attentive to what I needed and had suggestions and answered all my questions.
5/ 5stars
by  
on April 20, 2018
1/ 5stars
by  
on February 26, 2018
Even though I had an appointment , I was told my car wasn't going to be worked on Until 3 hours. I sat outside when I first arrived and listened to the technicians argue and use profanity for at least 30 minutes. I feel this Firestone takes in too many customers and does not provide great service.
5/ 5stars
by  
on November 27, 2017
Pattie and Arnold were great! Fast service at a reasonable price. Greatly appreciated.
5/ 5stars
by  
on June 8, 2017
We always great service and are treated very well. Highly recommend them.
5/ 5stars
by  
on April 23, 2017
One of the best car servicing experiences I have ever had! Everyone was skilled and pleasant and took great care addressing the repair issues. I would highly recommend this location for ALL car servicing needs.
1/ 5stars
by  
on April 4, 2017
The only reason I bring my car here for servicing is because I am within walking distance. Not once have they serviced my car in the time frame they give me at drop off. I am told my car would be ready by 9:30-10am, and I will not get an update for extra service until 10:30am. Then they think they can just keep my car until 3pm. Then they tell me they cannot reset some of my car's sensors. Service is terrible - hate this place.
5/ 5stars
on February 19, 2017
4/ 5stars
by  
on January 11, 2017
I recently submited a survey regarding my experience at the Manhattan beach location. I noted the incorrect name of the service advisor who was responsible for our decision to visit the MB location . Her name is Wendi, however she wasn't working that day. Another young man assisted me. I don't recall his name but he said he was from Chula Vista Ca. Hope this helps. Best, Steven
5/ 5stars
by  
on January 7, 2017
This is a wonderful location. My whole family has been coming here for at least 20 years
3/ 5stars
by  
on August 2, 2016
This was a second visit to rectify a miscommunication on the first visit. Went in to originally get Primewell All Terrains and ended up with Primewell Highway Treads instead. I was contacted by the branch and was informed that they had ordered a set of A/T tires for my truck. I said thanks and i would be in soon. This last Friday (29 Jul 16) I called the branch and asked them if it was ok to come down to install the A/T tires. The manager said he wouldn't be able to put them on until 4:00pm or she could drop off the truck for the day. I explained to him that she had to wait for it and might have something else scheduled around 4:00pm. My girlfreind called me about 1:30 to let me know she had a free spot in the day and asked me if she should go to the tire shop. I said let me call and see if they can take it. When i called they said that they could do it in about 40 minutes. I said thats great and called my girlfreind and told her to head down there right now. When she got there she texted and told me that now they said its going to be at least a couple of hours. I asked her if she could wait and she said she might as well. They finally pulled the truck in around 4:15pm (yes she missed her other appointment). I asked her if the paperwork said that they were putting on A/T's and she said she couldnt figure out the paperwork. She asked the sales rep and he told her "No, theyre not A/T's". She told me to call quick. I called the manager and asked him what are we putting on my truck. He said that they are putting on A/T's and that the guy at the counter doesnt know what hes talking about. I texted my girlfreind and told her the manager said they are putting on A/T's. She was also told by the manager that they are A/T's and the guy at the counter doesnt know what hes talking about. I told her ok, lets wait and see what happens. When she left the tire shop and came to pick me up at work I was shocked to see a tire name i couldnt even pronounce. They were A/T's but not Firestones. I was getting upset. I pulled the truck into one of the bays and checked the tire pressures. My sticker says (Maximum Payload) 50psi front and 80psi rear. This is exactly what the paperwork said was the actual measured pressures. They were actually this (After driving for 5 miles) Left front:48psi Right front:51psi Left rear: 49psi Right rear: 44psi. So now I have A/T's from a maker I've never heard of with no online reveiws to say good,bad or how many deaths. And there is no information on what kind of mileage warranty these have. The pressures were not even close. I was once a Firestone customer until a blowout about 20 years ago and thought i would give it another shot. I guess I should have not tried. I'm sorry this is all negative but it is what it is. And after all this my girlfreind tells me that the manager said that i need to mark all 10's on the survey because it affects their bonuses. Y'all need a whole new training program put in place and quick. And I'm not looking for money back or another set of tires, I just want the next person to not go through this. Thank you for your time.
5/ 5stars
by  
on June 11, 2016
5/ 5stars
by  
on April 18, 2016
It was simple and fast.. I called , they answered all my questions , drove in with in the hr and before you know it... They were done...
5/ 5stars
by  
on March 26, 2016
Greg and his team of experts always help me make the best financial decisions for the work done on my car; Especially when I'm tight on money!
1/ 5stars
by  
on March 24, 2016
I have had to take my car back 3 times for a problem that should have been fixed the very first time. It is very hard for me to leave work, and uber back and forth each time to pick it up and drop it off. I took the car in to get my tires changed (all 4) and fix my flat. The following day I had a flat again with my brand new tire. I took it back in the 2nd time - the guy discovered that I had a dent in my rim (which he should have discovered and informed me about the first time around). He had to send in my rim to get fixed, and also mentioned that I need a new sensor for my tire because it had fallen off. After some back and forth he agreed to order my sensor for free but still charged me and additional $150 for my rim, and service + another $86 to get my alignment done (which is needed when changing all 4 tires). Once my rim was ready, I then took my car back in for a 3rd time. On my way home, and over $1000 later, I got a notification for my sensor being inoperative and my alignment is completely off. I will never be going to a Firestone again, and will be telling all my friends and co-workers what a terrible experience I have had.
3/ 5stars
by  
on December 9, 2015
The employees were nice but they did not do my alignment after I paid $169 for a lifetime alignment. Now I need to go back to have someone actually do what I asked them and paid them to do. The work on my tires was good though.
5/ 5stars
by  
on November 20, 2015
I went in for an alignment at another firestone and left with a bunch of loose bolts. By the time I brought the car into the Firestone at Manhattan Beach, my alignment was completely off and I was informed that all of the bolts were not tighten. Sam and Greg were my service advisors who took care of me and Gilbert was the tech that fixed everything. Gilbert realigned everything and got everything in the green and ensured that all the bolts were tightened. The car drives a million times better now that the bolts are tighten and the alignment is straight!
5/ 5stars
by  
on November 12, 2015
I used them to get an oil change. Sam was great with me and very helpful. Definitely coming back soon!
5/ 5stars
by  
on November 8, 2015
The Manhattan Beach Firestone is the best auto shop around! For years I heard good things about them but finally started taking my car there recently and they treat me like family even though I have no connection whatsoever! Sam is especially sweet and friendly and gives that small town vibe where everyone knows each other. I live near the Redondo Beach location but it's not the same at all so I drive out of my way to go here. I am continually impressed with their customer service.
5/ 5stars
by  
on October 27, 2015
Showed up on a Sunday with an problem. They were pretty busy, but when I told them I had to drive 200 miles to get home they did everything they could to fix my car by 5pm!! On top of it they were so nice! Highly reccommend this shop!! Thanks Kenny and Sam and whoever else worked on the car!!!!!
5/ 5stars
by  
on October 26, 2015
I always get what feels like personalized service when dropping my car at the Firestone in Manhattan Beach. Lots of equity in experience at this shop. Especially enjoyed sales rep Gabriel.
5/ 5stars
by  
on October 25, 2015
I had snow tires installed mid October on my Mercedes R 320 Bluetec. Much needed for the mountains but I was only passing through LAX one day. I made appointment for tire swap and found the front tires down to the steel belts, they recommended a front end alignment which I agreed with. The next morning they slotted me in and really fixed me in a hurry. Most professional service I have seen in a very long time.
5/ 5stars
by  
on October 24, 2015
Excellent job by staff and had football game on while I waited
5/ 5stars
by  
on October 23, 2015
I came in last week to get my brakes fixed. Then i came in yesterday for new wiper blades. These guys run a tight ship. I think i encountered 6 or 7 employees between the phone calls, drop offs, pick ups and EVERYBODY was a complete pro, nice, good-humored and made me feel like i wasn't being taken advantage of at any point. And the prices seemed super fair to me. I will take my car here for everything from now on.
5/ 5stars
by  
on October 13, 2015
I had just suffered a rock-induced flat-tire, and needed a new tire STAT. Thankfully, these guys were only about a mile away. In a couple of hours, I had four new tires and an alignment check, and the car drives wonderfully. Thanks guys!
1/ 5stars
by  
on September 28, 2015
They overcharegd me, they took forever, and they kept trying to push a credit card on me. My car runs worse now that they "fixed" it. They refused to make time to fix it when I asked the to give it a second look.
5/ 5stars
by  
on September 21, 2015
glad they had my info from across the coast, and very helpful!
5/ 5stars
by  
on September 17, 2015
I live in LA and had a flat on the job in Manhatten Beach. MY Triple towing had me follow him to this nearby Firestone. They gave me a good price...Sam was very helpful . They were busy and he said it might take 90 mins but I think it was only 30 mins and I was on my way. The office was air conditioned and when I asked about lunch while I waited, Sam gave me a great suggestion.
5/ 5stars
by  
on September 10, 2015
I'm always taken perfect care of at Firestone Manhattan Beach! Incredibly knowledgeable and friendly staff! I will never go anywhere else!!!
5/ 5stars
by  
on September 10, 2015
Firestone is the best place to take your car to. They really care and actually want to help you
4/ 5stars
by  
on September 9, 2015
I used them a week ago for brake service they did a great job!
5/ 5stars
by  
on August 10, 2015
The took care of my car immediately and provided me transportation...
5/ 5stars
by  
on June 27, 2015
Visiting from out of town and had some problems with my vehicle . Sam was very helpful over the phone and once I got there they were friendly professional and did a great job. If I lived here I would be a regular customer.
5/ 5stars
by  
on June 23, 2015
I go to Firestone for some services and they are always big on customer service, which I appreciate. They are efficient and always have done a great job with my needs.
5/ 5stars
by  
on June 22, 2015
Like the shop, probably return since its close to my job.
4/ 5stars
by  
on June 22, 2015
The service people were very helpful. I was satisfied with the service.
5/ 5stars
by  
on June 7, 2015
Used them to mount 4 tires on my Honda Civic. I had asked for an alignment also. Took a bit longer because it was busy that day but few hours later I get a call saying they did an alignment check and found no need to do the alignment. Very honest guys saved me $50 in that alone.
5/ 5stars
by  
on June 5, 2015
Excellent store. Everyone that I dealt with was extremely respectful and helpful. The store manager, Greg Gardner, was most accommodating listening to the description of my car issue and he was right on the money with a diagnosis and recommended other mechanical services that were necessary (our serious mechanical issue was missed by another auto service group). I do not know the technician, but, I want to commend him/her on a very expert and timely job well done. Commendation also to Ray (service advisor) and Kenny (service advisor) for their great communication. Also, I felt that this was a service group that not only listened to me but also went out of their way to make sure that they understood what I was saying (they did not discount my description of the issue) and they were proven to be very trustworthy. I highly recommend MB Firestone and will definitely continue doing business at this location specifically.
5/ 5stars
by  
on June 5, 2015
Had my car inspected Sam particular was very helpful!
5/ 5stars
by  
on June 4, 2015
My sister and I got a nail in my tire while driving up from San Diego. We pulled into Firestone and were greeted immediately by Sam . Being upset and frustrated about the situation in general Sam immediately assured us that we were in good hands. He was kind, polite, patient, professional and resourceful . He found a tire at a warehouse that match my current tires and had it delivered to the shop the next day . His timing was on point and impressive . He took care of us and didn't waste our time with things not relevant to the situation at hand. We will go back and appreciate his help !
5/ 5stars
by  
on May 31, 2015
I used them a week ago and Sam was great! He was very attentive and thoughrou. I will definitely be back!
5/ 5stars
by  
on May 27, 2015
I used them twice in the last week. Sam is very helpful.
5/ 5stars
by  
on May 26, 2015
I would have to say that this is one of the most pleasant experiences that I've ever had at an auto body shop. I called the location prior to showing up at 7 AM and the representative on the phone advised they had tons of car batteries, which is what I needed to given that my car has had a difficult time starting for the past two days. I pulled up about 10 minutes prior to calling and the representative immediately recognized that I was the girl from the phone call and had me pull into the garage immediately. Within a matter of 45 minutes I had paid for a new battery in service, which cost all of $150, and was able to make it into work on time on a day I thought I would be out of the office dealing with car issues for a majority of the day. It's nice to work with people who understand the meaning of true customer service.
5/ 5stars
by  
on May 22, 2015
Great service and the staff was professional and attentive.
5/ 5stars
by  
on April 30, 2015
Repeat customer due to the excellent communications and service by Manager Greg G. Currently experiencing several issues with my car and Greg keeps me updated daily...more than my husband! Suggests best course of action while giving me the status updates. Use store with confidence.
5/ 5stars
by  
on April 28, 2015
I had a business meeting 20 minutes from the time I pulled into Firestone with a battery that was near dead. I was concerned my car wouldn't start after the meeting, so I asked if they could help with a quick turn-around time. They were incredibly helpful, made my car a priority and replaced the battery. While replacing a battery isn't the most difficult job in the world, I really appreciated the fact that they were very pleasant, 'customer service' attitude, and worked quickly and diligently to resolve my problem. Car ran fine after and I made meeting with 5 minutes to spare. I really appreciated it.
5/ 5stars
by  
on April 22, 2015
I needed a tire replaced, however no tire stores had the tire i needed in stock. Firestone was diligent about locating a tire and bringing it in the next day. it only took 20 minutes to replace, very efficient service!
5/ 5stars
by  
on March 1, 2015
We had my 1990 Bronco serviced (oil change and minor door mechanism repair). Everything was finished timely.
5/ 5stars
by  
on February 27, 2015
This location is the best firestone location. I will not go to the others. The staff here is very good. They go above and beyond I will always try them before my dealership.
4/ 5stars
by  
on February 26, 2015
The only issue I have is not being asked if I wanted the tire insurance yet it stated on the receipt that I declined it.
5/ 5stars
by  
on February 26, 2015
I was in an immediate need for tires. I called Firestone Manhattan Beach to see if I could get an appointment immediately. I was told to come right in and they would take care of my tire need. The process took about an hour and a half. I was more than pleased with the service.
5/ 5stars
by  
on February 25, 2015
Awesome-every single person there, had to bring back but that was ok, they literally jumped to fix my car. They were very nice and very professional and helpful.
5/ 5stars
by  
on February 8, 2015
I went in to have a slow leak in my tire checked. They entire team was nice and helpful and didn't pressure me to buy. Came back a few weeks later to replace my tire and again the same friendly service.
5/ 5stars
by  
on February 6, 2015
I see a doctor for my health and I see my Firestone store for the health of my vehicle every three months or when I am taking a trip across state. The gentlemen at my store really care about our safety.
5/ 5stars
by  
on February 3, 2015
Tim and Robert in Redondo Beach are fantastic! Great service!
5/ 5stars
on February 3, 2015
Always friendly, courteous, attentive, and great service.
5/ 5stars
by  
on February 2, 2015
Great service. I've been taking all of my cars & truck here since 1997.
5/ 5stars
by  
on February 2, 2015
I have been going to this Firestone location for many years. The staff turnover is very minimal, which increases my confidence in the service. I like having a relationship with the mechanics and them developing a history with my car and me. They are always very professional, friendly and prompt in dealing with issues---and sometimes I have been in a bind and had to stop in without a appointment.
5/ 5stars
by  
on February 2, 2015
Have been taking my high end SUV's for years to Firestone... the service is impeccable and with such professional personnel... all this in a neighborhood that is easily accessible...!
5/ 5stars
by  
on February 1, 2015
I started going to this Firestone center in the late 1960's or early 70's. A good young guy named Greg who worked there became a familiar face/person to me over the years. I came to trust Greg with my family autos. Eventually, my work took me out of California several times, each for a period of years. Each time I returned, Greg was still there. Each time I felt I could again trust this Firestone center to provide good quality service at a fair price. There are times when, for warranty or other reasons, we use must other service facilities. But for normal every day maintenance and repair this Firestone Center is our place of choice. We may not see Greg every time we are there, but his still being there gives us a feeling of confidence that the center is still providing good honest service at a reasonable price.
5/ 5stars
by  
on January 30, 2015
If one of our cars has any problem, we bring it to Firestone. We are always helped quickly and are completley satisfied with the outcome.
5/ 5stars
by  
on January 28, 2015
Ken and his crew are great! They service cars from me and my wife and they do great job! Always giving us the best service, best deals, with smiles!
5/ 5stars
by  
on January 24, 2015
Greg and his staff were very helpful in finding a set of winter tires, and two sets of all season tires for both of my cars. I must say they picked out very good tires. I will be riding on Bridgestones for years to come.
5/ 5stars
by  
on January 24, 2015
Always satisfied. Referred many neighbors to them.
5/ 5stars
by  
on January 24, 2015
I have been using your store for years to care for my 2005 Toyota Corolla. I come all the way from L.A.'s Westside because my son Albert Roth recommended you highly.
4/ 5stars
by  
on January 23, 2015
I always get excellent service at the Manhattan Beach Firestone. They are friendly and take care of my car needs. I trust their workmanship and rely on their tires for all my family vehicles.
5/ 5stars
by  
on January 23, 2015
I use this Firestone for all 3 cars. The service is always performed professionally and Greg is a fine manager. All their emplyees give great customer service.
4/ 5stars
by  
on January 23, 2015
I have gotten tire punctures fixed here, and a couple of tires for an older car we had.
4/ 5stars
by  
on January 23, 2015
They have been consistent through the years. They seem to miss things of significance that ultimately cost more of my time. Last time i went in they kept the car all day for tires, oil change and alignment. Ultimately had to drop it off again when I realized they put the wrong size tires on and they were rubbing. They corrected it, but it cost me another several hours of my time. And the headache. On a different car they aligned it wrong.... They are good at apologizing and correcting the issues, but I would like them to not make mistakes to begin with.

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