Car Tires And Services At 951 Sterling Pkwy: Firestone Complete Auto Care In Lincoln

Come in to your nearest Firestone Complete Auto Care at 951 Sterling Pkwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

951 Sterling Pkwy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #314642 Managed by Tim Aldama

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll check lights, suspension, belts, and more. Additionally, our team believes in providing the best auto repair possible at unbeatable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (916) 343-5980.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.7 of 5) - 60 Reviews
    5/ 5stars
    by  
    on February 21, 2019
    Great place to get your car repaired!
    5/ 5stars
    by  
    on January 22, 2019
    Great experience....every time. They know me and make it a personal when taking care of my auto needs. Appreciate it that I can trust and respect them!
    5/ 5stars
    by  
    on December 13, 2018
    The employees who helped me out when I last visited were informative and friendly. They even brought up safety concerns that were involved with my car.
    Responded on March 6, 2019
    Hello Liz, thanks for the positive feedback! We're always happy to hear good things from our customers. ^Miguel
    Firestone Complete Auto Care - Lincoln Management
    5/ 5stars
    by  
    on October 23, 2018
    Travis Teffs provided exceptional customer service! On October 19th I brought my mother in-law in due to a dead car battery and concerns it may be something bigger. Travis greeted us, asking why we were visiting and we explained the situation. Donna discovered the dead battery when leaving for a trip, so her stress level was extremely high. Travis listened to her concerns and explained they would do a complimentary diagnosis to confirm the issue was in fact the battery. He provided an estimated time, which was accurate and then a quote for the work. Donna was positive her battery was under warranty but did not have the time to return to Costco and then have it installed so she was going to pay to have the service done and try to obtain reimbursement upon her return. Luckily for us Travis was truly listening to her, hearing her story about being under warranty and he asked for a few minutes to do some additional research. When he returned he explained that the type of battery Donna had purchased under warranty is also under warranty through Firestone and he would be able to honor it, only having to pay labor. To a 79 year old on a fixed income this was remarkable news and she was giddy with joy asking Travis multiple times to confirm she only had to pay for labor. He was kind, patient and professional. He spoke to Donna like like an unknowing female, not like a senior, but with respect for a valued customer. Travis is a stellar example of what quality customer service looks like and because of his outstanding dedication to customer care you've now added an additional member of our family to your customer base and after witnessing Travis going above and beyond my husband and I will most certainly be loyal Firestone customers. Kind regards, Dee Gretler (on behalf of Donna Gretler)
    5/ 5stars
    by  
    on October 18, 2018
    3/ 5stars
    by  
    on July 30, 2018
    Good service work and prices. Needs more associates up front to assist customers.
    4/ 5stars
    by  
    on July 2, 2018
    Very happy
    5/ 5stars
    by  
    on March 9, 2018
    Thank you for the attention, for the kindness, and the speed with which they attended me, Great service and quality, the office very clean and tidy, thanks to the manager for keeping his customers happy and for being a great boss, this place you can perceive harmony and friendship among all workers. Thanks to all the workers at Firestones in Lincoln.
    5/ 5stars
    by  
    on March 9, 2018
    I am always happy and I feel very safe taking my cars to Firestone, especially in the driver's office. Tim always is very cheerful and very kind and always takes care of us in a way that we are not clients, on the contrary he makes us feel like we are Family, Thank you very much Tim and all who work in this place, we feel very blessed. Jesus LLuen
    5/ 5stars
    by  
    on November 2, 2017
    Got my oil change done in 37 minutes! Very impressed. I'll keep an eye out for how they do with other services as I need them.
    5/ 5stars
    by  
    on October 18, 2017
    5/ 5stars
    by  
    on October 18, 2017
    Weve been going there for years and have yet to recieve less than excellent service. They are quick, thorough and fairly priced. They always do their best to help our family get what we need at the best price. In particular Tim the manager is always helpful and efficient.
    5/ 5stars
    by  
    on September 6, 2017
    Tim provided some of the best customer service I have received anywhere. He took the time to explain, and then show me with the parts, exactly what was being done in my vehicle and why it had to be done. He kept me updated with the progress of the job and provided cost estimates several times so I was fully informed. I worried because my battery was low in charge and I immediately called the battery company and made part of the warranty cover saving money for me. Extremely high level of knowledge and professionalism here. I would definitely recommend the job of your store to anyone. Thank You TIM J.LLuen
    5/ 5stars
    by  
    on September 4, 2017
    Tim thank you so much for everything, thanks for take the time an explanation step by step great service, friendly and Nice . Muchas Tim por tu atención y por explicar cada detalle de reparación , gracias por tu honestidad, thank you for you honestly. Jesus Lluen
    5/ 5stars
    by  
    on September 1, 2017
    Great job!
    5/ 5stars
    by  
    on June 6, 2017
    Great service. Very welcoming. They will go into detail about what services have been done and will need to be done on your vehicle.
    1/ 5stars
    by  
    on April 25, 2017
    My experience with the Lincoln Firestone store has covered several years and multiple repairs. Unfortunately, two to seven days after most visits I get a "Check Engine" light. Upon inspecting the engine I have found vacuum lines or sensors unplugged. Many times on items they were not repairing. In one case they were replacing front suspension parts but did a brake inspection and informed me all the pads needed to be replaced. I decided to replace them myself - I thought their price was outrageous. I replaced the front pads immediately BUT I did not need to change the rear pads for a year! During that year the emergency brake was not working properly but I thought they needed to be replaced as well. When I removed the rear disc, the emergency brake adjustment was set to minimum. This is a manual adjustment and the only way to do it is to remove the disc. They were the only firm that had access and either purposely or negligently set the minimum. On my last visit I asked them to rotate and balance the tires. On their own, they checked the wheel alignment and claimed the toe-in was out of tolerance. Unknown to them, the wheels were aligned the day before by another firm. I had the other firm re-check the alignment and it was correctly set. Consequently, I believe they are either negligent or purposely claim repairs that aren't needed. I can't trust them to rotate tires for fear they will disconnect or mal-adjust something else.
    5/ 5stars
    by  
    on September 7, 2016
    Always good service!
    5/ 5stars
    by  
    on September 5, 2016
    Amazing experience with the employee named Farhan. He was so helpful and even called me to let me know over the phone what the technicians found to be wrong with my car!! Excellent service! I will definitely be coming back
    5/ 5stars
    by  
    on June 3, 2016
    My first visit was for a/c not cold enough, found the problem and repaired for a low cost. I had gone to the dodge dealer and they said repairs would cost $1,800. Firestone repaired for a lot less. My second visit was a oil change fast in and out friendly service, they are now my go to auto shop 30 miles from where I live.
    5/ 5stars
    by  
    on May 21, 2016
    These guys are awesome! I have taken in 3 of my cars and I never feel taken advantage of. They try to find the best and cost efficient solution. I have had a recently bought used car and had it inspected and couldn't afford the total job at the time but they never made me feel like I wasted their time, like another place made me feel. I am and will be a returning customer.
    5/ 5stars
    by  
    on April 11, 2016
    Excellent service
    5/ 5stars
    by  
    on December 1, 2015
    The staff were so helpful and efficient. I really appreciated their courtesy and advice for my situation.
    5/ 5stars
    by  
    on November 21, 2015
    The staff and the automotive mechanics were VERY professional, VERY thorough and kept me abreast of the repairs- again, EXCELLENT.
    5/ 5stars
    by  
    on October 29, 2015
    My first choice. Open on weekend's. They always have the resources to fit me in. Thanks Firestone your the best.
    4/ 5stars
    by  
    on October 11, 2015
    Very convenient and overall good experience. However I depend on window sticker to know when my next service will be. I was disappointed to see that they put down 3000 miles from today's mileage for my next service. My car does not require a change every 3000 miles and I think that is a waste of oil to recommend it.
    5/ 5stars
    by  
    on September 28, 2015
    I was very impressed with the service levels and promptness of completing the work. Everyone I encountered was professional, knowledgeable and gave me great peace of mind about what needed to be done through the honesty and explanation. We will definitely return when the need arises.
    5/ 5stars
    by  
    on September 15, 2015
    They were fast, fair and friendly. I will be taking my business to the Lincoln Firestone as long as I live in the area.
    5/ 5stars
    by  
    on September 12, 2015
    Great people doing a Great job.... These folks really try to take care of you with the least amount of trouble, time and aggravation.
    5/ 5stars
    by  
    on September 11, 2015
    I have a Saturn that is more than a decade old. Because of its age and my (relative) inexperience with cars, I have had a number of problems crop up recently. Several times I have had to rely on the people who work at this Firestone and every time I have been met with the most honest, intelligent and forthright employees it has ever been my pleasure to work with. Summarily, I know enough about cars to know when I need help and the people that work both front and back explain what needs done so I'm always satisfied with their conclusions as my own. I will continue to bring them my business so long as they perpetuate their stellar customer service.
    5/ 5stars
    by  
    on September 10, 2015
    I always make an appointment, haven't been disappointed yet.
    5/ 5stars
    by  
    on September 4, 2015
    I have been coming to Firestone for auto care for several years now. I am always greeted with professionalism and given the greatest auto care. I will be coming back.
    3/ 5stars
    by  
    on August 7, 2015
    I had my oil and filter changed and tires rotated. They were fast and friendly but my car was using full synthetic and they used a synthetic blend. I was very happy until I realized that it made such a big difference in my mpg. It went down from 47 to 32! They said they couldn't use the oil I bought, only theirs. If my mpg hadn't gone down, I would have given them 5 stars and took in my other vehicle
    5/ 5stars
    on August 6, 2015
    I came in to spend $100 plus but thanks to an honest tech I only had to pay $27.
    5/ 5stars
    by  
    on March 1, 2015
    Tim and his staff are second to none and tell all my friends to use Firestone in Lincoln.
    5/ 5stars
    by  
    on February 27, 2015
    I stopped by to get a free battery check. My battery is 7 years old and they could have easily sold me a new one. Tim checked the battery and said it is still in good condition. That's how you keep customers.
    3/ 5stars
    by  
    on February 27, 2015
    Recent oil change and belt examination needed a return visit to identify continuing problem. Still not right. Haven't had time to go back a third time on this. Usually great service; just not this time.
    5/ 5stars
    by  
    on February 26, 2015
    When ever I call they get me right in or tell me the best time later in the day to come in.
    5/ 5stars
    by  
    on February 26, 2015
    The employees at Firestone in Lincoln are very professional and they take good care of both myself and my car. I highly recommend them.
    5/ 5stars
    by  
    on February 4, 2015
    We had tires put on both of our children's vehicles, front end alignments, as well as struts replaced and rotors turned on one of the vehicles. Our service/sales person was extremely helpful in finding the best price for tires and recommending what was needed most at this time.
    5/ 5stars
    by  
    on February 3, 2015
    Great group of techs that are always willing to help!
    4/ 5stars
    by  
    on February 3, 2015
    Had no problems and was easy enough that there's not much to say, they looked at my old tires and clarified how bad they are and I knew it already. So me options to choose from and went over all the extra service u get when u buy them there.
    5/ 5stars
    by  
    on February 2, 2015
    You found the nail and saved my tire. Sneezing controlled with a clean cabin filter. Thank you very much.
    4/ 5stars
    by  
    on February 2, 2015
    My Mazda SUV has been serviced and inspected by the Lincoln store for more than 5 years. They are very willing to accept promo codes and coupons. Also, the maintenance file is stored for easy access. Good people.
    5/ 5stars
    by  
    on February 2, 2015
    Every time I leave their shop, I leave with much satisfaction, that's why I've decided to bring our other car in also.
    5/ 5stars
    by  
    on February 2, 2015
    My son had a motor mount break that Firestone had fairly recently installed. I came in and spoke to the manager in charge and he not only refunded me for the broken part, he refunded me for the relative portion of the labor to install the broken mount (Likely defective). This could have been a situation where he could have "tried to penny pinch" and lost a good customer. However, they well comprehended the situation and worked to a amicable solution with zero acrimony. These are good guys that are trying to run a business like a neighborhood shop... Know you customer and treat them right. Good model for customer retention.
    5/ 5stars
    by  
    on January 30, 2015
    Set Appointment, They were right on time would recommend
    5/ 5stars
    by  
    on January 26, 2015
    Myself and everyone in my family go to this Firestone location and we get exceptional service every time. When I walk in the manager Tim greets me by name and is always there to help me quickly and efficiently. I have never had a problem with the staff or the services. I highly recommend Firestone to all of my friends and family.
    5/ 5stars
    by  
    on January 25, 2015
    Seems like every time I go in for services, the staff is more accommodating than the time before.
    5/ 5stars
    by  
    on January 25, 2015
    Worked hard to find the best price. Suggested I return when their sale starts. Did NOT push me to get a sale.
    5/ 5stars
    by  
    on January 25, 2015
    I have used this store since it first opened. The gentle (Tim) I believe his name is is very thorough with making sure my concerns are addressed throughout the repair or maintenance process every time and I appreciate that. I always know what to expect and he seems to go out of his way with each customer making us feel valued.
    5/ 5stars
    by  
    on January 24, 2015
    I have been a customer for 5 years at Lincoln and will be for a long time
    5/ 5stars
    by  
    on January 24, 2015
    My car has received excellent service and I have been treated well by all levels of Firestone employees.
    5/ 5stars
    by  
    on January 24, 2015
    I always have a pleasant experience and they always do a good job here. Highly recommended.
    1/ 5stars
    by  
    on January 23, 2015
    I had a battery replaced and when I checked the work I found the battery cables had not had the corrosion cleaned off and there was no protective petroleum jelly on the terminals. I will not be using this service in the future. Shoddy workmanship has cost you this customer. Ray Dunaway
    4/ 5stars
    by  
    on January 23, 2015
    I think that now that I have had to take my car back due to problems they are very responsible for all their work and stand behind it. They are always looking out for you and your car. They do listen to the problems and want to take enough time to fix it right! The crew gets alone well and they do communicate well to each other about their work for you.
    5/ 5stars
    by  
    on January 23, 2015
    I have been very happy with the honest service that this store has provided in servicing my Tundra and Honda CR-V. They have not performed work that was not necessary and have done a great job.
    5/ 5stars
    by  
    on January 23, 2015
    Always eager to help and don't try to sell you something you don't need.
    4/ 5stars
    by  
    on January 23, 2015
    I take all 3 of my Nissans to Firestone, Lincoln, CA. Like that they know everything about the history of each car.
    4/ 5stars
    by  
    on January 23, 2015
    We have taken our two cars to Firestone for a while. The service people are always pleasant and always willing to help you out. Pricing seems to be competitive and they stand by there warranties without any hassle. . I would recommend them for your car needs.

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