Car Tires And Services At 350 W Florida Ave: Firestone Complete Auto Care In Hemet

Come in to your nearest Firestone Complete Auto Care at 350 W Florida Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

350 W Florida Ave
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #28487 Managed by Luis Navarro

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll inspect oil level, steering, belts, and more. Additionally, our team believes in delivering the best quality service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.6 of 5) - 31 Reviews
    5/ 5stars
    by  
    on September 8, 2018
    Great and friendly service! Very honest team that doesn’t pressure to make unnecessary purchases! I have been a long time customer and I don’t even bother looking at other places to go now because I trust this store.
    5/ 5stars
    by  
    on June 1, 2018
    Sales agent was very welcoming; the service was fast and well done. Very recommended!
    5/ 5stars
    by  
    on February 11, 2018
    Grate very good work and fast.
    5/ 5stars
    by  
    on May 18, 2017
    Excellent service!
    3/ 5stars
    by  
    on March 19, 2017
    5/ 5stars
    by  
    on February 18, 2017
    It was timely & efficient
    5/ 5stars
    by  
    on February 8, 2017
    They are very conscientious, know their products are willing to work with you in any way they can.
    5/ 5stars
    by  
    on January 25, 2017
    They didn't push anything on me. They even said no, i didn't need brakes.
    5/ 5stars
    by  
    on July 10, 2016
    Awesome service overall
    5/ 5stars
    by  
    on December 11, 2015
    LADIES ask for Mike and he will help you with your veichle
    5/ 5stars
    by  
    on November 30, 2015
    I need my car inspected and Michael was very prompt and efficient about getting the job done . ..he had an awesome personality .
    5/ 5stars
    by  
    on October 30, 2015
    I'm always treated very well at the Firestone I use for servicing my vehicles. Last week, I took my wife's Subaru into my local Firestone service center in Hemet, "The car barely cranked over that morning", she told me. She had to chaperon a school dance that night, so I didn't want her stranded and alone. I picked up the Subaru at her work and raced over to Firestone. They were swamped and it was lunchtime. My service advisor John was finishing up paperwork when I walked in. I told him my situation: I needed a battery replaced, and that I had to be at work in an hour. By the amount of work in the shop, I knew that was a pipe dream. John smiled, shook my hand and told me he'd have me out in under 30 minutes. He wrote me up, and then took my keys. He personally replaced the battery and I was driving out the parking lot 15 minutes later. Customer service simply does NOT get better than that... Thanks to John and the great service technicians at the Hemet Firestone: They always take great care of my vehicle service needs.
    1/ 5stars
    by  
    on August 30, 2015
    I went in to get an oil change on my car and I entered the store I was not greeted or asked if I needed help. I finally asked someone to help me and they told me it was going to be a 2 hour wait. I waited around for 2 hours and they told me it was going to be a couple more hours. After 4 hours my car was completed. I brought up the issue to the auto advisor but he tried to tell me it was going to be a 3 hour wait not a 2 hour wait. I told him even it was 3 hours it's already 4 hours. He looked at me and was completely rude to me. After 3 years of coming to Firestone, this was my worse experience. I do not recommend this location to anyone.
    5/ 5stars
    by  
    on April 30, 2015
    Everyone was very helpful, fast and efficient. They also showed me what I need to take care of in the future so that I don't have future problems. This is so helpful!
    4/ 5stars
    by  
    on April 21, 2015
    I got an oil change and tires rotated. Since I got them weighted I get free tire rotations now. So that's a nice surprise. They were fast and efficient. Thank you firestone!
    5/ 5stars
    by  
    on March 2, 2015
    They met my cars needs. The staff there was very friendly and knowledgeable
    5/ 5stars
    by  
    on February 27, 2015
    I have been going to Hemet Firestone for many years with complete satisfaction. John and Sal are always accomadataing and professional. I always recommend Firestone to mys friends and neighbors.
    5/ 5stars
    by  
    on February 26, 2015
    The quality of service as well as caring and understanding customers concerns were both excellent. I would full recommend them to others.
    5/ 5stars
    by  
    on February 26, 2015
    I made an appointment for the worK I needed done so there was no wait. I was told what was wrong and I was given an option as to what I wanted them to do to my car. It was done in a timely manner and I was able to use my Firestone Card with no interest for 6 months. So far so good.
    1/ 5stars
    by  
    on January 29, 2015
    allingment machine down for more then a month, the employees are not willing to help , they only care about selling, selling, and more selling. they don't really care of what happens to your car. bad attitude also , most on sundays, it looks like they are there working because they need to keep their jobs.
    5/ 5stars
    by  
    on January 28, 2015
    I drive out of my way to the Hemet store because the honest service I get
    5/ 5stars
    by  
    on January 26, 2015
    This store is great! The prices are comparable. They really work hard when you have a problem. They are always on time, courteous and pleasant. I would recommend them to anyone!
    5/ 5stars
    by  
    on January 25, 2015
    This particular Firestone is the best I have ever been to; I have been a Firestone for at least 40 years !! John Cox, the manager, takes care of all of my needs from tires to major repairs. His customer service makes you feel that you are special. His staff member, Michael, is his back up when he is gone. Michael is another fine example of why I come back. Thank you John and Michael; you guys are the best of the best !!!!!
    5/ 5stars
    by  
    on January 24, 2015
    Have been doing business with John and Michael for many years they are the greatest
    5/ 5stars
    by  
    on January 24, 2015
    Always go to them. They don't rip you off, give honest recommendations
    5/ 5stars
    by  
    on January 23, 2015
    Have always been pleased with the service. Knowledgeable and prompt service.
    5/ 5stars
    by  
    on January 23, 2015
    Knowledgeable, Friendly, Professional bunch of guys
    5/ 5stars
    by  
    on January 23, 2015
    Had a few little oil spots on the ground where I park my car so I took it to Firestone and had them take a look at it. They gave me a call back very quickly and told me that it was a valve cover gasket. So I asked them to go a head and fix it. When they called and said that it was done, we went and to pick up the car. They told me there might be a little oil burning smell because they had tried to get all of the oil cleaned off the engine and there might be a little residue of oil left on the engine block itself. Let me tell you, I am a female and it is nice to know that people like this work for your company. To let me know about these "little things" like this so I don't have to worry about the "big things" and come back to the Firestone for no reason. And I'm not just talking about the service desk gentlemen. Every person that works in this Firestone store are completely awesome for their knowledge and care that they put into every customers vehicles. I am very proud to know them. Thank you
    5/ 5stars
    by  
    on January 23, 2015
    I used them for the first time and it was good but had to bring the car back and the second time the manager took care of the problem and was outstanding.
    5/ 5stars
    by  
    on January 22, 2015
    Always helpful I lived in this area foe 8 years alway a good experience they have always been honest. I always recommend that store to my friends they treat every one like family always friendly. Been to other stores that advertise your name that will look you square in the face and lie to you. I will always recommend this Firestone I have made some good friends there. Thank you Rob Shan
    5/ 5stars
    by  
    on January 22, 2015
    As a woman first and a customer second, I have always been treated with fairness and respect. The honesty and Integrity of this company has more than exceeded my expectations. My questions are answered with clarity and utmost respect. I would encourage any person to take their vechicle to Hemet, Ca Firestone!

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    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

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