Car Tires And Services At 538 H St: Firestone Complete Auto Care In Eureka

Welcome to Firestone Complete Auto Care at 538 H St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #16276 Managed by Christopher Vennett

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check lights, wipers, belts, and more. Additionally, we're devoted to offering the most consistent service on the market, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 36 Reviews
5/ 5stars
by  
on July 7, 2018
Very efficient and effective. Service representatives were a joy to work with.
5/ 5stars
by  
on June 10, 2018
5/ 5stars
by  
on April 29, 2018
I came to Firestone for their lifetime alignment service. I appreciate that, unlike Sears, they will provide a lifetime alignment despite the fact that I bought my tires at Costco. However, if I had known they would price match and beat Costco deals, I would have come to Firestone for my tires, as well! (I should have done more research) So far, I've had an excellent experience with this company, and I look forward to coming here for future service.
5/ 5stars
by  
on March 31, 2018
Great service and customer service rep was receptive to needs
5/ 5stars
by  
on March 11, 2018
The staff here was very perfessional and fast
5/ 5stars
by  
on February 25, 2018
I would recommend them 100%. Not only did they honor the quote I was given online but they also explained what was not in the quote and offered the extra at a small cost. They had the best prices in town and the service was great. They called me throughout the entire service with updates. I will 100% go back for all my service needs. My salesman also told me where to find coupons for said service needs.
5/ 5stars
by  
on December 6, 2017
Though I bought the tires on line, Firestone Eureka installed them quickly, inexpensively, inspected the truck, and did it in a friendly, accommodating manner.
5/ 5stars
by  
on September 22, 2017
225k miles on my truck - going for 300k with help from FIRESTONE! They listen to me, they don't "sell me up." Computer record of repairs, 6 months to pay (interest free) if over $299.
5/ 5stars
by  
on May 28, 2017
Friendly and knowledgeable staff were very helpful. I am really happy with my 4 new tires at a GREAT price. I made the right choice going to Firestone today and I will definitely be back.
5/ 5stars
by  
on May 21, 2017
Awesome staff! In Particular Chris and Diana. They were able to get me in right away.
5/ 5stars
by  
on May 10, 2017
GREAT!!
5/ 5stars
by  
on February 6, 2017
I recently took my car in for an oil change and had a fine experience. the staff there were very nice and informative and did a great job. I must admit that when I filled out the survey I was in an off mood and did not give a good review. I would love to be able to redo the survey and answer in a more honest way. I've gone to Firestone Tires for several years and have always had a great experience there.
5/ 5stars
by  
on January 28, 2017
We all depend on transportation. Keeping one's car or truck running dependably is right up there with putting food on the table. And keeping costs low is extremely important. Firestone is not just about tires. My local Firestone advises me on preventive maintenance, gets me running quickly when something unexpected happens, and on work over $299 I get 6 months to pay (interest free). They treat my vehicle as if it was their own.
5/ 5stars
by  
on December 10, 2016
I met with a very "hands on" manager - Chris... He took my phone call the evening before, and was working the counter in the morning of my appointment. He listened carefully to my explanation, offered possible scenarios and shepherded my vehicle through diagnostics. He consulted with me every step of the way, checked prior Firestone records and got me back on the road confident and fully informed of the status of my vehicle. I have received thoughtful, caring treatment at Firestone in the past, but Chris's empathy and professionalism exceeds my prior experience - didn't think it could get any better - but it did. I have already referred my friends to Eureka Firestone!
5/ 5stars
by  
on June 10, 2016
Brian was very helpful and explained thing's very well. Great help
1/ 5stars
by  
on December 23, 2015
I took my 2010 Tundra in for an oil change and to check the brakes.. A week later my check engine light is on, the 4lo light keeps flashing, my brakes are squeaking and the truck isn't reacting the way it should when I brake. i have never had such a bad experience with a mechanic.
5/ 5stars
by  
on October 30, 2015
I needed my oil changed and tires rotated on a Friday for a trip. I called and they had no openings, but said to bring it in and they would squeeze it in. I dropped it off at 7:45am and they phoned me about an hour later and said it was done. I expected it to be there all day, very impressive!
5/ 5stars
by  
on October 11, 2015
Everything was great. Counter woman was very personable. Service was quick and professional. The Manager Chris explained all the options and answered all questions. Usually car repairs or service are a drag, but this was the rare store which actually made it a good experience. Don't live there and was just traveling through, so I was even more impressed. Very well run station and if you need automotive service would be a tremendous pick.
5/ 5stars
by  
on October 4, 2015
I got Diana Epker at Eureka's branch. I was a woman alone in a new state with a shredded tire on a rental. She got the tire ASAP and make the whole experience a joy. Would highly recommend using this shop.
3/ 5stars
by  
on September 28, 2015
Tires incredibly expensive and they didn't have my tire in stock. The staff was very kind. One other thing, this particular store has incredibly difficult parking to get in and out of.
5/ 5stars
by  
on September 25, 2015
I got new tires and a couple of days later I had a nail in the tired took my truck back to them , They didn't have the one I needed so they ordered me one and the next day they had it . Brought my truck to them they changed the tire and my truck is so nice to drive now. Thanks to all that fix my tires.
5/ 5stars
by  
on September 16, 2015
I am happy with my tires. The guys here did a very nice job. Thank you!
5/ 5stars
by  
on September 12, 2015
They are so honest fast and reliable not to mention affordable! Diana is worth 10 star review by herself! I completely recommend Firestone in eureka ca
5/ 5stars
by  
on August 6, 2015
Helped me out with some small issues while in for a service. Very helpful.
5/ 5stars
by  
on June 3, 2015
The shop staff are friendly and honest and the always do a great job on my vehicles.
5/ 5stars
by  
on May 24, 2015
I have been going here for years they are all wonderful .. Feels like visiting family and they always explain what they are doing to your vehicle !
5/ 5stars
by  
on April 25, 2015
ENJOYED WORKING WITH DIANA, SHE KEPT ME INFORMED IN A FUN AND CHEERFUL WAY. SERVICE WAS SUPER!
5/ 5stars
by  
on February 26, 2015
Friendly smiles, good work and done quickly. The gals up front are very nice.
2/ 5stars
by  
on February 25, 2015
I took my car in for tire rotation and was told they cold not be rotated because the tread was too worn and that I needed new rear tires. I was surprised because I just got 2 rear new tires last year. I was wondering about the warrant on the tires. Firestone staff wee not willing to honor or pursue the tire warranty. I called myself and had the tires placed, covered by the Goodyear warranty, at a different location
5/ 5stars
by  
on February 4, 2015
They got me in for a rotation without an appointment.
4/ 5stars
by  
on January 25, 2015
Good, the employees make required recommendation, but the don't push or pressure you to do what they suggest.
4/ 5stars
by  
on January 24, 2015
Two ladies in the front are very nice...but I have shied away from the place for the fact it is always packed.
5/ 5stars
by  
on January 23, 2015
I bought two new tires from them and the front desk and service agent were great help. They kept me informed about my car and notified me of need services.
2/ 5stars
by  
on January 23, 2015
The customer service is great. I took my car in for a simple oil change which was done correctly. The only complaint i have is that when i got my car back the woman at the front desk said "here's your car back, they made sure to fill all your fluids, have a nice day". So i get home that night, look at the receipt and the boxes next to windshield washer fluid and coolant were checked off although the fluids in my car were completely empty. It's called laziness. They claimed to check it and top them off but they just checked off the boxes and did not delivery the service they said they were going to do. Not impressed.
5/ 5stars
by  
on January 23, 2015
My car broke down a half block from the Firestone Store on Christmas Eve. I pushed my car to the store, with help, and the staff immediately got working on the problem, diagnosed starter problem. They were able to get the part, repaired car and had me on my way. The whole experience only took an hour and a half. The staff knew I was stressed out and did their best to help me.
5/ 5stars
by  
on January 22, 2015
Better visit this time because I got an employee that truly believes in customer service and did the job right instead of trying to get me out as fast as he could like all corporations are trying to run business now, which leads to over looking and causing the customer to return and spend extra money.

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