Car Repairs And Tires At 9030 Cecilia St From Your Downey Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 9030 Cecilia St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

9030 Cecilia St
Get DirectionsHours + Information
Sun8a-6p
Mon8a-7p
Tue8a-7p
Wed8a-7p
Thu8a-7p
Fri8a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #3964 Managed by Christian Hurtado

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check lights, steering, belts, and more. Plus, we're committed to providing the best auto repair possible all at great prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 38 Reviews
5/ 5stars
by  
on February 5, 2019
Had a great experience at the downey location, great service and very satisfied with the job performed. Thank you Felix and the rest of the staff.
2/ 5stars
by  
on November 24, 2018
I was quoted a price over the phone and charged more when I got there.
Responded on November 25, 2018
Thank you for sharing your experience with Firestone, Ramona. We are sorry to hear about the inconvenience you had experienced at our Downey location and we would like to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to our upper management team. we look forward to assisting you. ^Miguel
Firestone Complete Auto Care - Downey Management
1/ 5stars
on October 18, 2018
Responded on November 19, 2018
Thank you for reaching out to Firestone. We are sorry we missed the mark with your experience at our Downey location and we want to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number (if available) and further details of your concerns, we will escalate them to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Downey Management
5/ 5stars
by  
on June 8, 2018
Pricilla made me feel welcome at the store and help me with my needs not just trying to make a sale
5/ 5stars
by  
on June 2, 2018
Priscilla was very knowledgeable and helpful would come back for future service.
5/ 5stars
by  
on January 9, 2018
My friend recommended this place and it did not disappoint. I was impressed with the customer service offered here. I was helped by Priscilla and she made my trip worth it. She made me feel welcomed and she got my car to me within the time she stated. She offered me advice and let me know exactly what I needed during my next visit. She cares about the customers and I am definitely coming back because of her! The only issue I had was with their waiting area. They need to purchase new chairs for their customers. They are not aesthetically pleasing and they seem to be falling apart.
5/ 5stars
by  
on October 9, 2017
Great auto service and great customer service!
5/ 5stars
by  
on August 31, 2017
The experience here is incredible. Lupe was extremely professional, nice, and helpful. She helped us with everything we needed.
5/ 5stars
by  
on June 29, 2017
5/ 5stars
by  
on June 1, 2017
This firestone is a nice, clean facility with courteous staff and technicians. They finished my car service and tire replacement quickly and cost effectively. It's hard to find a shop that will do service on my MB but now that I found this location, I'll return regularly for all of my car service needs.
5/ 5stars
by  
on February 27, 2017
I was on my way to Oceanside when I got a flat tire, I had no idea where I was or if any shops were open, I went here knowing I'd have to wait a while for my tire to be changed but Juan and his mechanic made my problem a top priority and got me out of there as soon as they could. Juan definitely went out of his way and his mechanic did an awesome job. I'm really happy I came here and I'm glad these guys helped me out. I'm forever grateful. I definitely recommend this place to anyone in the area, or anyone just passing through, they'll definitely take care of you here.
5/ 5stars
by  
on May 29, 2016
Great customer service
5/ 5stars
by  
on April 16, 2016
Manager William Brice took care of our family car's needs and showed in his professionalism that this location really cares about each and every one of its customers! William and his staff are courteous, patient and sincerely interested in making sure that every customer leaves satisfied with top quality car care and a level of professional attentiveness that is equal to working with a boutique car dealership. William's professionalism, courtesy and expertise --and that of his staff-- make this the absolute BEST place you can possibly take your car to have work done! Professionalism, courtesy, expert car care and a great price: this Firestone location is the best neighborhood car care spot you will find anywhere!! It's also convenient...you can drop off your car and walk to Stonewood Mall! Our thanks to William and his team -- we will never go anywhere else!
5/ 5stars
by  
on April 4, 2016
I am seeing good changes. please hire more people like Alexandra
4/ 5stars
by  
on March 19, 2016
4/ 5stars
by  
on December 23, 2015
Always receive prompt and friendly service from this location
4/ 5stars
by  
on December 19, 2015
I am happy with the service, the only thing I wasn't happy with was waiting for 31/2 hours.
4/ 5stars
by  
on November 15, 2015
Fast, and friendly. Great experience overall, with minimal wait time.
5/ 5stars
by  
on November 2, 2015
One week ago I have two car service camery and seana van
4/ 5stars
by  
on September 14, 2015
I'm happy with the professionalism displayed by technician
5/ 5stars
by  
on September 8, 2015
Excellent service and very trustworthy sales representative
5/ 5stars
by  
on September 5, 2015
I was there a week ago for an oil change and to have my air conditioner checked. I was very pleased with the service.
5/ 5stars
by  
on July 2, 2015
Fast and courteous service. It's a pleasure to deal with professionals that explain to you, in a nice way, the work to be performed.
5/ 5stars
by  
on May 28, 2015
Best service ever! Recommend this place to everyone. Great customer service!
5/ 5stars
by  
on May 26, 2015
I am so glad we went to Firestone Downey for our tires!
5/ 5stars
by  
on April 21, 2015
Thank you Christie and Joel for all your hard work.
5/ 5stars
by  
on March 10, 2015
thanks for keeping my truck running and feeling secure when I use it!!
5/ 5stars
by  
on March 1, 2015
Gina and all of service team put great care into my car
1/ 5stars
by  
on February 4, 2015
Francisco Gomez was offensive, rude, unprofessional and behaved very badly towards myself and other of African American's at your Firestone location.
1/ 5stars
by  
on January 27, 2015
The last time I went to the Downey store, the lady service writer told me I couldn't get my tires rotated for free because I hadn't bought that option when I had purchased my tires. (I had purchased them at that same location) She also told me I couldn't get the 5W-20 synthetic blend oil change for my 2006 Toy Rav4, when I had gotten it plenty of times before and it was in my vehicle history. I even told her it was in the owners manual. She said I would have to get the full synthetic oil change and it would be 0W-20 and more than double the price. That was the last time I went to the Downey location. I have since went to the La Habra store where they took care of all my needs.
5/ 5stars
by  
on January 24, 2015
I go there every time my truck is due for maintenance even before I moved to LA. It doesn't matter who helps me out they go out of their way to make sure I get the service needed.
2/ 5stars
by  
on January 23, 2015
Came in for oil change Manager recommended vehicle tires to be replaced and stated unsafe to drive on highways without replacing. Tires are Firestone brand and are still under warranty these facts were never mentioned by service manager.
5/ 5stars
by  
on January 23, 2015
Everyone was friendly and down to earth! They made sure they gave me the best deal and did everything in a timely manner with a great, easy-going vibe.
5/ 5stars
by  
on January 23, 2015
I've been using this store for 10 years. I continue to rely on this store for my basic automotive needs. Gina is great to work with and I feel I am getting the best deal available. I highly recommend this store.
5/ 5stars
by  
on January 23, 2015
The people there were very willing to get what I wanted and the work done. Also honest, with how long it would take and the price, UP FRONT.
5/ 5stars
by  
on January 23, 2015
Rapid answer to tire problm seevice manager personaly went to pick up tire ..
3/ 5stars
by  
on January 23, 2015
For years I've gone to Firestone with good service, but since my son started taking my truck there, they didn't honor my discounts and failed to top off the fluids and check the air in the tires. I do not know what the difference is between me and my son, but I do not like it. I'm not sure if I will go back.
4/ 5stars
by  
on January 22, 2015
I'm been using Firestone for years. I'm happy with the service

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