Car Tires And Services At 51091 Basilone Rd: Firestone Complete Auto Care In Camp Pendleton

Welcome to Firestone Complete Auto Care at 51091 Basilone Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat8a-6p
Emergency Closure: {{ locations[0].alert }}
Store #329316 Managed by Cassandra Allen

*This store is located on a military base.

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll inspect fluid levels, steering, the battery, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (949) 325-7834.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(3.9 of 5) - 18 Reviews
2/ 5stars
by  
on February 26, 2019
CSR wasn't willing to price match. Bumped price to discount and make it look like less. Poor business tactics.
Responded on February 28, 2019
Scott, we appreciate you taking the time to share your experience with us and we'd like to look into this for you. Please email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We value your business with Firestone and we look forward to receiving your email. ^Jennifer
Firestone Complete Auto Care - Camp Pendleton Management
4/ 5stars
by  
on July 16, 2018
I’d say 5 Stars but the time hasn’t passed
3/ 5stars
by  
on July 16, 2018
Ready to work but shortly after arriving an excellent summary
1/ 5stars
by  
on December 20, 2017
I came in to get a new tire. It was completely flat by the next morning, so I had to drive on my rim into the shop to get it fixed. I had this issue with two other tires when I used Firestone over the summer and the tires were simply not installed correctly. They had one job to do and can’t even do it correctly.
5/ 5stars
by  
on November 1, 2017
The candor and advice that both the manager, Ashlin ELEY, her technician, Paul, and staff provided me was honest, spot on, and straight to the point in terms I easily understood. Honesty is gold. I know cars and have had to deal with mechs and techs that try to sell me services I don't need, like an engine air filter which I had just replaced myself, and a few other things on top of rushed sloppy work. Dealing with Ashlinn and Paul was such a relief! And they are THOROUGH and caught things that the other repair place did not. With Ashlinn and Paul, I know they're about getting my car fixed, not cashed out. Even though it takes me an hour to drive the additional 54 miles beyond the OTHER dealership to Ashlinn and Paul's Camp Pendleton Firestone Autocare, I'll be bringing my car there from now on. Ashlinn and Paul are people I can ACTUALLY TRUST. I won't take my car maintenance anywhere else. If you have access to the base, I highly recommend bringing your car for maintenance to Ashlinn and Paul's FIRESTONE on Basilone Road.
5/ 5stars
by  
on August 17, 2017
5/ 5stars
by  
on May 17, 2016
5/ 5stars
by  
on November 22, 2015
i simply went in for an alignment but the mud terrains caught my attention and manny two almost 20 mins explaining everything and before paying he pulled out displays and triple checked to make sure that the tires i wanted would fit my truck
4/ 5stars
by  
on November 19, 2015
I only use Firestone for my car up keeps and would recommend them!!
5/ 5stars
by  
on October 21, 2015
I was very happy that they were able to help me and my family travel safely.
5/ 5stars
by  
on September 8, 2015
They're always so kind and do great work! It's very convenient especially being on base!!
5/ 5stars
by  
on August 6, 2015
I went there last month and it was quick and efficient
5/ 5stars
by  
on June 7, 2015
Wait time on the phone was worth the wait to get the great service.
5/ 5stars
by  
on April 26, 2015
Customer service was outstanding. Very friendly and kept a smile on. Also very Knowledgeable of and professional.
1/ 5stars
by  
on February 26, 2015
They take forever for the simplest of things. Also every time myself or someone I know takes their vehicle there something else ends up "mysteriously" going wrong with the vehicle. I got my oil changed then immediately after I drove it from the store I noticed a sound I didn't hear before. Ends up that my power booster magically went out and Firestone said it couldn't have been them and they wouldn't have touched it. This is only one of many times that I have had a problem with them. Since I will never use Firestone ever again even for a simple oil change.
5/ 5stars
by  
on February 25, 2015
I was really impressed with the professionalism and the great customer service! I felt they were honest and they set the correct expectations as to the time it would take to perform the work. They exceeded my expectations! Gil the service manager was awesome and very knowledgeable and is an asset to the company! I plan to be a customer for a very long time!
4/ 5stars
by  
on February 2, 2015
They always try to help even if I have something that they do not do, They will advise me on the route to take to get repaired. Very patient with my needs.
1/ 5stars
by  
on January 24, 2015
I used them to do a simple check of the vehicle, change fluids for a 50 mile drive. 5 minutes after driving I found a leak of antifreeze, I took it back, they said it was nothing, to not worry about it. Took it to another shop and apparently they messed something up during their "check" and antifreeze made it through other hoses which fried the engine.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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