Car Repairs And Tires At 6836 Lone Tree Way From Your Brentwood Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6836 Lone Tree Way! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6836 Lone Tree Way
Get DirectionsHours + Information
Sun9a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #308529 Managed by Sherrie Texeira

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect fluid levels, air filters, hoses, and more. Plus, we're devoted to providing the best auto repair possible all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 50 Reviews
5/ 5stars
by  
on December 9, 2018
Took my Explorer in for a knocking noise when turning, they found the issue and gave me full estimate, then found some discounts I qualified for, very friendly and professional place. Was done on time for pickup with no hidden charges. Great place
1/ 5stars
by  
on September 21, 2018
This place is a scam. Horrible service for many years but everytime I go for wheel alignments they try and stick me with "your car is broken we suggest you fix it". My dealership mechanics disagree with you. You fail to value your paying customers time and don't honor your online appointments. Bad example for firestone here at Brentwood, ca 94513. The manager Cathy is the worst.
5/ 5stars
by  
on September 4, 2018
Great service and manager
1/ 5stars
by  
on July 28, 2018
horrible.
1/ 5stars
by  
on July 28, 2018
First two appointments made online were canceled. After rescheduling a third time it was suggested I walk in the next morning to get serviced asap vs trying to make an appointment. Manager Cathy checked me in at 8:00 am, I waited 3 hours for my ride to come and 7 hours later I called to check the status of my vehicle. The manager Cathy laughed and said it was done; for how long it had been completed I am unaware. I feel once complete the customers should be called to recover their vehicles. I am a uber driver and my income relys on my vehicle and how I manage my time on the road. This was a huge inconvenience to me and set me back for the week. I've been going to this location for over a decade with the same management and same poor quality customer services whether I make an appointment or not. I will not return to this firestone location.
5/ 5stars
by  
on March 9, 2018
Great customer service!
5/ 5stars
by  
on October 22, 2017
Great service!
5/ 5stars
by  
on July 29, 2017
5/ 5stars
by  
on July 8, 2017
Great Customer Service!! Great Tech!! Couldn't be happier with the treatment I received
4/ 5stars
by  
on January 9, 2017
Took my SUV here for an alignment and decided to get the lifetime alignment warranty. It looks like a good deal to me. Took my SUV back here again for a set of new firestone tires. Gave me a good deal and discounts, so I decided to have it oil changed too. They did a good job on my SUV and I would definitely recommend them. Price wise, average compared to other vendors but firestone is a complete one stop shop! So that's a plus in convinience.
5/ 5stars
by  
on October 3, 2016
The individual which assist me was very friendly, helpful to me on my selection of tires. She assist me in finding the best tires for my budget and best quality with the with the greatest mile allow. I made appointment for 2:30, and it took only a couple of hours, which I had no problem waiting for my auto.
5/ 5stars
by  
on September 27, 2016
I shopped around quite a bit before buying tires. There were a lot of good deals to go around, most pretty close in price. However I was able to use a coupon and save $100.00. The best part is Sherrie the manager goes above and beyond to make sure her customers needs are met. Sherrie took the time to explain the difference between my choices with no pressure so I could make the right one. In listening to her interact with her customers I know this is the right place to do business. Along with their road hazard protection and lifetime alignment service, I'll be in good hands for a long time.
5/ 5stars
by  
on May 28, 2016
My son, My friend and I all visit this firestone for our service needs. They are friendly, accommodating and have great customer service. I appreciate being able to go somewhere I can trust that doesn't pressure me with services I don't need. I'll keep coming here and so should you!
5/ 5stars
by  
on May 27, 2016
Service advisor Russell was great and the manager was great!! overall the customer service is excellent!!
5/ 5stars
by  
on May 27, 2016
our service advisor was excellent!! great customer service and I love the location of the store close to home the team was great..
5/ 5stars
by  
on March 16, 2016
Firestone Complete Auto care in Brentwood has the best service in the County. Customer service is top of the line. Thank you Firestone Complete Auto Care of Brentwood for always being there when I need you.
5/ 5stars
by  
on December 26, 2015
Great service.... reasonable timing and friendly staff!
5/ 5stars
by  
on December 2, 2015
Quick service and very professional. Local business near home.
5/ 5stars
by  
on November 30, 2015
I bought tires several times and the lifetime alignment, balance and rotation. Had small things done there as well. Always great for me!
5/ 5stars
by  
on October 21, 2015
Prices not anymore or less than anyone else but quality of work and services outstanding. Some people complained about waiting to long for service but if you take your car in to local service mechanics you will still leave your car there all day for proper service.
5/ 5stars
by  
on October 21, 2015
Manager sherri texeria was great in helping me even without appointment.
5/ 5stars
by  
on September 20, 2015
Very nice operation, I contacted the store to find the most affordable set of tires for my Suburban, found them, made an appointment and drop it off, they were ready for my truck and the job was done before the promised time . No problems. Very smooth. Thank you for your service.
5/ 5stars
by  
on September 16, 2015
3 cars and all running great now. Only place we go.
5/ 5stars
by  
on September 3, 2015
Sherrie Texaria is awsome as a manager and always calls me when I make an appointment and is very honest.Terrel was showing me the parts that were replaced on my PT CRUISER wow honesty and great work. Thanks Sherrie and Terrel.
2/ 5stars
by  
on August 18, 2015
Brought our daughters car in so if you get completely checked make sure it's safe and everything else and because of the check engine light was on they said they could diagnose it so after selling us two tires and a bunch of other things that we need to do which is fine but two tires later they tell me later as I'm about to call and see if it's ready then they tell us they can't do it diagnostic on it because it's a Volvo it's German so then they tell us after they sell us two tires very shady
5/ 5stars
by  
on June 7, 2015
Our family has been with these guys for a while now. From new tires to oil changes to bulbs and wipers to nails and flats... batteries. They've been pretty honest with any findings and are able to explain stuff as needed.
1/ 5stars
by  
on May 26, 2015
Went to take my car to get an inspection around 11am and was told that it would only take 45 min to an hour to complete. I didn't get my car back till around 6pm!!!! They had my car lifted up on the rack and no one had touched it for more than an hour. Worst service ever !!
5/ 5stars
by  
on May 12, 2015
Had a problem on may 10th with bad oil spill on car engine and exterior. The manager sherri took action right away and helped me with any problems . Car wash and engine cleaning coming this sunday. Firestone paying the bill I will continue being customer for life. Thankyou sherri
1/ 5stars
by  
on May 12, 2015
I went in for oil change and left with oil spill all over my engine and splatter on outside. Took it back for mediocre cleanup at best and still smell burning oil
5/ 5stars
by  
on May 7, 2015
The service adviser, Sherrie Texteria was knowledgeable, professional and pleasant . The technician, Anthony Guitierrtez knew what to do and was fast . I got what I needed and was happy with the visit and the price.
5/ 5stars
by  
on April 27, 2015
The representative kept me informed while locating the brakes and rotors needed for my Audi.
5/ 5stars
by  
on April 26, 2015
I use firestone for oil change all the time. Many years
5/ 5stars
by  
on April 17, 2015
I made an appt online the night before I went in and the store didn't have the tires I needed but instead of rescheduling me they had the tires sent from San Jose so I didn't have to wait. I appreciated that and the fast work. Thanks!
5/ 5stars
by  
on February 27, 2015
This is a great, safe, reliable, honest place to take your car!
4/ 5stars
by  
on February 26, 2015
Great value and service. Courteous staff and fast service.
5/ 5stars
by  
on February 26, 2015
Professional, honest and friendly crew. They helped me to get a credit, I had a short budget. Thank you guys.
1/ 5stars
by  
on February 6, 2015
My car did not get completed. I had to bring my vehicle back the next day, after commitment was made to complete that day. Dropped my vehicle off in the morning, and when I went to pick it up is when I found out it wasn't ready. The worst part, no one called to tell me it would not be ready that day. Had I received a phone call, I would have absolutely been ok with leaving the vehicle until the next day. So, now I have been put out and so is the person giving me a ride to pick up my vehicle. Very unprofessionally. And the kicker, they said they can start on it at 6pm when I arrived. So I was to wait for an hour after they close for them to complete the work. No thanks!
5/ 5stars
by  
on February 3, 2015
I always have my truck serviced here and receieve excellent service and delivered on time. They will always go the extra and check over my vehicle for any problems
5/ 5stars
by  
on February 3, 2015
I'm an outside sales rep covering a large part of California. I've done business with several Firestone stores. The Brentwood, Ca. location is by far has the best customer service/mechanical abilities/and the friendliest group of people I've ever experience. Sherry and Jackie are the best of the best. The staff is always knowlegdeable, helpful, and caring. If you have any incentive program for employees...this group deserved a "huge" bonus...just sayin'.
5/ 5stars
by  
on February 3, 2015
I always go there for repair and oil change good job
5/ 5stars
by  
on February 3, 2015
I have been going to Brentwood Firestone for years and what brings me back is their professional customer service and work that they do. Keep up the excellent work.
3/ 5stars
by  
on February 3, 2015
Several times I've bought tired and had oil changes at this location. The counter staff has always been courteous and friendly. However the day after I had my last oil change there I noti an obvious fluid leak. The technicians made no mention of a possible issue. I checked my paperwork and it was not mentioned there either. It turned out to be coolant. The dealer showed me where it was collecting. It was clearly obvious with the naked eye, yet no one at Firestone noticed it. Long story short, I'd return to buy tires but will go elsewhere for anything mechanical.
1/ 5stars
by  
on February 2, 2015
I bought tires & after a couple months their were bubbles on 2 of them. I brought the car in & had the tires looked at. The service person & inside rep couldn't determine if the tires themselves had a problem or if the tires had hit something & asked me to come back to have the service manager look at them. I made an appt. went back & they had me down for a flat tire, when we got this straightened out & why I was there again, they had me wait almost an hour before the inside manager Sherrie says that they had decided when I was in last time that the problem was not a defect & that she told me this. When I explained to her that I had never spoken to her before & that if they knew it was not a defect before I left the 1st time, why then did they make an appt. for me to come back & basically wasted my time. She then said, as I drove away, that she told the service rep it was not a defect. Very nice - then someone should've called & told me this,
5/ 5stars
by  
on January 28, 2015
The Brentwood California Firestone location is the Best! The staff is always friendly, helpful and on point
5/ 5stars
by  
on January 27, 2015
did a great job, recomendation was good information
5/ 5stars
by  
on January 26, 2015
I use to own a tire shop in San Francisco. So checking out shops with a good staff and service is important to me. I believe Firestone to be the best I have found.
5/ 5stars
by  
on January 25, 2015
Firestone has the best price for oil change and great service. Firestone also replaced new tires and brakes.
4/ 5stars
by  
on January 23, 2015
I have been going there for the past five years and will continue.
5/ 5stars
by  
on January 23, 2015
Was a get deal but a little late for work they said it would be done by ten am but it was all most 10:30 and I was late for work.
5/ 5stars
by  
on January 23, 2015
We used Brentwood Firestone a few weeks ago and are completely satisfied with their work. They have very courteous and helpful employees. They do great work and on a very timely basis. We would happily recommend them to our friends.

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