Firestone Complete Auto Care: Your Source For Tires And Repairs At 20760 I-30 Frontage Rd In Benton

Ready to come in to your local Firestone Complete Auto Care on 20760 I-30 Frontage Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

20760 I-30 Frontage Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #326688 Managed by Tim Maples

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll check fluid levels, wipers, the battery, and more. Additionally, we're committed to giving you the best service possible, all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (501) 574-3316.

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We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 37 Reviews
5/ 5stars
by  
on May 19, 2018
Sales staff was honest and trustworthy
1/ 5stars
by  
on May 18, 2018
I have used this location for approximately the past 5 years with no issue. A technician named Stephen has always been very helpful and competent. Unfortunately, Stephen was not present during my most recent visit. I called the store on Monday 5/14/18 to schedule an appointment the following day for 9 am Tuesday 5/15/18 due to having a nail in my tire. The individual I spoke with scheduled my appointment and informed me that a tire matching my others would be set aside waiting in case my tire could not be repaired and required a new one. I arrived to my appointment early at 8:30 am Tuesday morning and was informed they were a little behind and it would be about an hour (9:30) before my car could be serviced. At 10:20, I still had not heard anything about my car, so I asked the young girl at the desk if she had any news. She informed me that my car had still not yet been pulled into the bay but assured me my car would be next (at this point, it is an hour and a half past the time of my appointment). My car was pulled in shortly thereafter and the young boy technician came in to inform me that the tire was not repairable and would need replaced. The young girl at the desk informed me that they would have to order a tire and it would not be in until the following day. I explained to the young girl that I was informed the previous day that a tire would be waiting just in case I needed it. She responded that if a tire had indeed been set aside, then someone had sold it. At this point it was 11 am, 3 hours past my appointment time. I asked the young lady to have the technician pull my car back out, as I was extremely dissatisfied with the service I had received and would be taking my vehicle elsewhere. When the young boy technician pulled my car out, he parked it in the very last spot behind the building despite there being several open spots in the parking lot in front of the bays ( I imagine simply to be a jerk). Needless to say, I will never return to this location and am very disappointed in the decline in quality of service.
3/ 5stars
by  
on January 28, 2018
I wanted a oil change. It was $146.56. To expensive. I will not be back. The help was fine.
5/ 5stars
by  
on October 6, 2017
Great service and helpful. Always professional and courteous.
5/ 5stars
by  
on September 9, 2017
the manager Tim was awsome right from when i called with questions about a set of tires for my truck.. he was a lot more informative than some other places i called and way more informative... a few days later i have a very good set of bridgestone tires and never felt better about a purchase....definatley get your time and monies worth at this store!111
5/ 5stars
by  
on June 20, 2016
So friendly and prompt service. Kept me informed..thank you!
1/ 5stars
by  
on June 8, 2016
Did not call as they stated they would to keep me informed of status. Took them 2 days to replace brake pads and perform an oil change. Still charged me full rate despite the inconvenience. Extremely poor communication. This location also does not honor loyalty program.
5/ 5stars
by  
on March 20, 2016
Very pleased with the timing. I suggest having an appointment. I had a bad previous experience at another location so I was questioning staying with Firestone for my car needs. After this visit I'm confident in my choice and I'll be back! Thanks for the great service.
5/ 5stars
by  
on December 26, 2015
David has always gone to great lengths to ensure awesomeness in my service
4/ 5stars
by  
on November 30, 2015
Steven ,ortez , and the dude that changed my battery cable ends were awesome!!!! Very appreciative of the cable end guy, taking the time to make sure my car would be ready to run, using the meter to check the numbers, etc !!! Raises for them are recommended!
5/ 5stars
by  
on November 4, 2015
Reasonably priced, fast and courteous. Left the truck as clean as they found it.
5/ 5stars
by  
on October 23, 2015
David Fox gave me an estimate on the repairs and it was even less than the estimate. He is able to listen, is honest, accurate, and someone that truly enhances the name of Firestone by his dedication and work practices.
5/ 5stars
by  
on October 20, 2015
Always a pleasure to bring my car here for service.
5/ 5stars
by  
on September 29, 2015
I have been using Firestone for years and have never been disappointed with the customer service I have received!
5/ 5stars
by  
on July 10, 2015
I can always count on David Fox and this Firestone to take excellent care of me and my cars. I am so satisfied I now have my kids and their friends using this store also. The service is done right and I don't have to go back time and time again to have the car fixed.
5/ 5stars
by  
on June 22, 2015
I was on my lunch break and needed my tire repaired. As always, they were very friendly and fast service.
5/ 5stars
by  
on June 10, 2015
Great service and car was completed on time as promised. I would recommend this location to anyone.
3/ 5stars
by  
on May 9, 2015
Online reservation is a joke.I even had a confirmation but they were not aware of my reservation. Service writer stated" not my fault". Then I heard him making comments on the phone about it. Not enuf seating. Had to stand up for a 3 hour wait. Left lots of grease on inside panel of car door!!
5/ 5stars
by  
on May 8, 2015
Great service and very knowledgeable. Will use this location again
4/ 5stars
by  
on April 25, 2015
I'very been using them for maintenance and repair of my cars and I am satisfied.
5/ 5stars
by  
on April 3, 2015
Brandon, front desk staff, was extremely helpful, he offered to drive us to our hotel if we needed. Ortez, technician, stayed late specifically to fix our car (new breaks, roters and one new tire) and was finished in under an hour, even though we didn't have an appointment or even call ahead. They were very friendly and professional. I would recommend them to anyone!
5/ 5stars
by  
on April 3, 2015
Awesome service! Brandon was extremely helpful at the front desk, willing to drive us to a hotel when we thought we would have to stay overnight. Ortez our technician stayed late specifically to fix our car (new breaks, roters, and a new tire) in under one hour, even though we didn't have an appointment or even call ahead. They were very friendly and professional. I would recommend them to anyone.
5/ 5stars
by  
on March 3, 2015
I had a blow out on the freeway and I deove 5 seconds on the service rd to their shop. On the inner tube. They popped it off put a new one on in no time and it got rid of the constant shake on my steering wheel. My tires are not common. I would like a estimation on how much two more tires will be actually. I'll need them in the near future, like yesterday, how much would it be for two 225/75/15?
5/ 5stars
by  
on February 27, 2015
I had an oil change and diagnostic check for a rattle I was experiencing here recently. The employees were friendly and informative, and the turnaround time was wonderful. I had my car back, good to go, in just a couple of hours. And the cost was extremely competitive too. They even called to tell me I needed new wipers and offered to put them on for me. I will definitely be back.
5/ 5stars
by  
on February 26, 2015
Have life time alignment service from last 4 years and on two cars
5/ 5stars
by  
on February 26, 2015
I had a leak in my left rear tire, called to set up appointment. I brought my car in and my tire was checked it but was unable to be repaired. I ordered a new one. The service was excellent. The service tech was polite and knowledgeable. I am going back tomorrow because I have another tire that has a slow leak. Thank You
5/ 5stars
by  
on February 4, 2015
When I get my oil changed I try to make my appointment first thing in the morning. I can then get to work by 8. They haven't made me late yet. Thank you for your kind and quick service.
2/ 5stars
by  
on February 3, 2015
Its was a busy day for your store. I was there 2.5 hrs. I just needed I thought a flat fixed but had to buy a tire which they had a "comparable" tire but cost me $102.00. A lot of money for a tire. Employees were friendly
5/ 5stars
by  
on February 3, 2015
I've been going to the Benton Firestone for about 6 yrs now. I wouldn't go any where else. Love David (Fox) he is a great guy. I have Chris (a technician there) only one i have work on my truck. super guy! Brandon also a super person, come to think about it, I haven't met any one there yet I've didn't like.
3/ 5stars
by  
on February 3, 2015
I am somewhat happy with your service but your service needs to improve for scheduling us better.
5/ 5stars
by  
on February 2, 2015
They have always been friendly, helpful, and provide timely service.
5/ 5stars
by  
on February 2, 2015
We have used Firestone Benton for various issues over the years and they always do a great job. We are informed every step of the way and the staff is consistently professional and courteous! We wouldn't take our vehicles any where else.
5/ 5stars
by  
on January 28, 2015
had appt for oil change. in on time and out in short time
5/ 5stars
by  
on January 27, 2015
Good place for car repair. Honest and quick staff. Convince and easy access.
5/ 5stars
by  
on January 25, 2015
The brake service I got was great and with special pricing, it was very competitive. The customer service was courteous and professional. I will definitely use my Firestone for future automotive repairs.
5/ 5stars
by  
on January 24, 2015
I have used this store several times. Bought 2 sets of tires there and had my standard oil change done several times. I have even dropped by just to have my tires aired up. They have always treated me well no matter how large or small the job.
2/ 5stars
by  
on January 24, 2015
They did a very poor job on finding the problem to my automobile

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