Firestone Complete Auto Care: Your Source For Tires And Repairs At 3424 W Bethany Home Rd In Phoenix

Welcome to Firestone Complete Auto Care at 3424 W Bethany Home Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3424 W Bethany Home Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #13412 Managed by Kerry Foty

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, hoses, and more. Plus, we're dedicated to providing the best auto repair possible at affordable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.4 of 5) - 26 Reviews
    1/ 5stars
    by  
    on October 13, 2018
    Always I have bad experience when Sam helped me. He doesn't explain what the situation. And always ignores my requests. Today they fixed the original article under the warranty, but the brakes is damaged, and I don't know if something else damaged or not in my car.
    Responded on November 8, 2018
    Hello, Ebraheem. We are saddened to hear you have had a negative experience when visiting your local store. We truly value you as a customer and would like to ensure your concerns are addressed accordingly. Please send us an email to socialcare@bfrc.com with your best contact number, current address, invoice numbers, further details, and a link to the review. Thank you for contacting Firestone. We look forward to hearing from you soon. ^Morgan
    Firestone Complete Auto Care - Phoenix Management
    1/ 5stars
    by  
    on August 8, 2018
    I was told I needed a sway bars in my car and i was being charged 120$ for each part when the part cost range is from 20 to 40$ each plus labor. i went to another mechanic because the price looked overpriced to be told my sway bar links are in perfect condition and that i was being lied to about needing that replaced. I also had an appointment at 8am for a check up that took 6 hours, when it only takes 1h people that came in without an appointment had their cars out before me . it is sad to say this was a horrible experience that lost my business. I been going to firestone since i had my first car and never been lied to lime I have. people that lie to others like this should be either fired or the company must do something before they get on some serious issue by lying to customers about what their car needs
    5/ 5stars
    by  
    on August 3, 2018
    Helped by Max and Pete, w/ veh. updates, throughout repair process , and fair future cost appraisal in Sept.
    4/ 5stars
    by  
    on July 12, 2018
    Very, very busy the day I needed a tire replaced but Kelly got to me in a more than reasonable amount of time. Completed Firestone survey but it did not allow any additional comments. Just wanted to say while the store was very comfortable and clean, the bathroom was disgusting: the soap dispenser was not attached to a wall; toilet paper cover fell off when touched, toilet bowl was not a pretty sight. I know they were busy but the hardware issues were not something that happened just that day.
    5/ 5stars
    by  
    on May 9, 2018
    Everyone is very friendly and explained everything thoroughly! Excellent work and people!!
    5/ 5stars
    by  
    on April 28, 2018
    This shop is one of the best I've found around town. Always willing to work with my schedule and offer great advice.
    5/ 5stars
    by  
    on February 20, 2018
    I was treated very well and the employees did everything they could to satisfy my needs. Very good store. I highly recommend using it.
    5/ 5stars
    by  
    on August 29, 2017
    I have been a regular here for years. They have taken great care of my Dodge Ram pickup. Any time there was any issue and I had to return, the issue was fixed no charge. The vast majority of times everything was fixed great the first time.
    5/ 5stars
    by  
    on July 26, 2017
    I was wrongly charged by another shop for alignment twice which lead to my tires going flat. I went to firestone to get my tires replaced and they replaced them and aligned my car for half the price. I was very impressed and thankful for how everything was handled. Thank you Bert at Firestone, you are the only place I will go to for car repairs.
    5/ 5stars
    by  
    on April 4, 2017
    Bert the manager here is one you can trust and he will be honest with you, as a senior single lady I was very very happy
    5/ 5stars
    by  
    on February 28, 2017
    4/ 5stars
    by  
    on October 5, 2016
    I have been using Firestone Complete Auto Care West Plaza for about 3 plus years now for minor service needs and tires. On a recent visit the correct tire brand/manufacturer and size tire were put on my vehicle but the tire rating was not correct. I returned to the store a couple of days later after realizing the mistake. The Store Manager and Service Advisor installed the correct rated tire (upgrade) and did not charge me for the price difference of the tires, which would have been about $100 more than what I had already previously paid. Great customer service; I look forward to doing business with Firestone in the future. Thanks, Jeff
    5/ 5stars
    by  
    on September 4, 2016
    Titus is amazing. Everyone is so welcoming. And have great personalities. They always make sure the job is done correct.
    5/ 5stars
    by  
    on May 5, 2016
    great people.great work
    5/ 5stars
    by  
    on November 15, 2015
    I went there today for the second time to get my alternator changed and I am really happy with the service!!!!!!
    5/ 5stars
    by  
    on October 29, 2015
    I needed to get out of the shop at a certain time, and the guys were finished earlier that they promised!
    4/ 5stars
    by  
    on September 22, 2015
    This is my preferred choice for oil change. Courteous service, fair price.
    5/ 5stars
    by  
    on May 30, 2015
    I used them yesterday. I had a problem with my ac and they where able to find the problem and fix it within a reasonable time. The pricing was also reasonable. My cars ac is working great so far. They where very friendly and professional. I will be using them again.
    5/ 5stars
    by  
    on May 24, 2015
    I had no problem with my oil change appointment. I would go back again.
    5/ 5stars
    by  
    on May 3, 2015
    I was stranded at a nearby parking lot with a dead battery and they gave me a jump and fixed battery quickly so me and my son could be on our way. Thanks Firestone
    1/ 5stars
    by  
    on February 27, 2015
    I took my vehicle in for a leak again in the same spot it was the first time I took it. The guy came and said yes it was the oil filter gasket again which I had fixed few months before. I said how long should that have lasted and the tech said longer then it did. We'll the tech who worked on my vehicle said that whoever did it the first time stripped a bolt that is why it leaked again. We'll I asked the guy inside why should I have to repay for something that one of the techs before messed up. He stated that it was well before his time and he couldn't do anything about it. So I am stuck paying for and issue I already paid for again because one of the techs before stripped the bolt.
    5/ 5stars
    by  
    on February 25, 2015
    This group of people truly helped me in a time when my car was going out! Water pump completely went out and they fixed it ASAP and got me on the road the same day. Appreciated the wonderful service.
    5/ 5stars
    by  
    on February 2, 2015
    My most recent visit has been as always a pleasant and convenient return. The customer care has always provided the perfect amount of assistance and service advice.
    5/ 5stars
    by  
    on February 1, 2015
    I went there expecting to be told my vehicles needed all kinds of services. That has usually been my experience at other shops. I was told what had to be done right away which was exactly the reason I was taking the cars in, in the first place. I was advised on other things that could wait but should be done as my budget allowed. They do a great job are honest and very friendly answering all my questions with patience. They always have promotions which help when you're on a budget. I recommend them highly and my dad is a retired grease monkey whom I always consult with pricing I get from Firestone and he's always thought they have very fair pricing.
    5/ 5stars
    by  
    on January 24, 2015
    I have only taken my vehicle to the Firestone at 35th/Bethany in Phx since purchasing it used at 17,000 miles. Just went past 100,000 miles of regular maintenance and tires and service when they recommend it has kept it great shape. Shooting for 200,000 miles!
    4/ 5stars
    by  
    on January 24, 2015
    'The last thing anyone wants to think about is having car trouble, but luckily there will always be a Firestone near by to help out, if it should ever happen to you'.

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