Car Repairs And Tires At 1820 N Pebble Creek Pkwy From Your Goodyear Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1820 N Pebble Creek Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1820 N Pebble Creek Pkwy
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Sun8a-5p
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Tue7a-7p
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Thu7a-7p
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Store #330295 Managed by Sean Roach

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, air filters, the battery, and more. Additionally, our team believes in offering the most consistent service on the market, at affordable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(3.8 of 5) - 58 Reviews
5/ 5stars
by  
on September 8, 2018
Received great service and they noticed that car had a loose part and they fixed it and told me what happened, they are helpful and knowledgeable in all they do is top notch.
5/ 5stars
by  
on September 1, 2018
Called in for a unscheduled alignment and was welcomed to come in. Service was completed within an hour while waiting. Staff members we’re very friendly and accommodating. Highly recommend this location.
1/ 5stars
by  
on August 2, 2018
Has an appointment at 330 today for an oil change. The service advisor March check me in. As I waited for 3 hours in the sitting area of the store Marc comes to me what car are you waiting on I tell hom, than he goes and makes a statement the car has been done hours ago. He said he called I said I been sitting right here the entire time and the phone never rang. I ask him what number he called which is not even my phone number. The thing that is upsetting about this whole thing I did an online appointment and the confirmation email has my correct spelling of my name and phone number. The paper work Marc gave had none of my information correct but my mailing address and last name. It is such a disappointment when a service advisor sees you sitting in the waiting area all this time and finally 3 hours late comes to to find out what cAr is yours just knowing the car was done hours ago.
5/ 5stars
by  
on July 26, 2018
I have never felt more appreciated or taken care of here. From the moment I open the door to the time I leave, customer service is A+. I could easily go to a location closer to my house but I drive the extra miles because Pebble Creek has Customer Service down to a science and you can tell they love what they do. I'm sold!
1/ 5stars
by  
on July 7, 2018
Was quoted $85 for an oil change and cabin air filter change at drop off. Picked up and was charged $172.
1/ 5stars
by  
on July 6, 2018
Took more than 1.5 days to install a tire, alignment,, balance 4 tires and replace a lug. Only one tire was completed.
5/ 5stars
by  
on March 25, 2018
Very helpful. Super fast service. Great experience all around.
5/ 5stars
by  
on September 14, 2017
I had a GREAT experience at the Watson Rd Location in Buckeye AZ !! Why doesn't it come up on this WEBSITE ??
1/ 5stars
by  
on March 31, 2017
My wife went in for an oil change--ONLY an oil change. Rather than performing the work she requested, they decided to remove all the wheels and tell her that she needed new brake pads, new rotors, and a brake fluid flush (about $500 total). Since when does an oil change require removing wheels?? I had her instruct them to do ONLY the oil change. I KNEW this was a load of crap, so the following day I brought the car to a Brake Masters location that I trust. They confirmed that the brake pads still had 20% remaining (hardly an emergency) and the rotors could just be turned and did not require replacement. Basically, they thought that they could take advantage of a woman who wouldn't know any better. Shameful.
5/ 5stars
by  
on March 12, 2017
5/ 5stars
by  
on January 26, 2017
Excellent service, didn't try to gauge me for unnecessary services
5/ 5stars
by  
on November 30, 2016
You guys have gone through heat and cold to service my truck . You guy are on point getting the task done with flying colors .
5/ 5stars
by  
on October 27, 2016
Go see Bryan, he will talk you through the best options for your tire needs, and make you feel like an important customer- not just another sale.
5/ 5stars
by  
on October 19, 2016
Had a oil changed... told them I was in a rush... they got it back to me within the hour!! Sean was my helper
5/ 5stars
by  
on October 18, 2016
I was in for mounting and balancing some tires as well as a badly-needed alignment. Sean knew the urgency of my situation and was able to squeeze me in at a good time! As I sat there watching countless customers with endless needs marching in and out, Sean and his staff handled it like any other day and every customer, whether their needs were met that day or not, seemed content and satisfied when leaving. Can't beat the customer service here.. and my car rides amazing! Thank You!
1/ 5stars
by  
on October 16, 2016
We received the worst product ever when we purchased 50,000 mile Primewell tires which didn't make 30,000 miles before separating one at a time and the worst ever service location would not replace with a full new set until the last tire separated. The warranty is prorated and we pay for mounting and balancing again and again. They would not replace even the 4th tire knowing full well it was going to separate leaving safety not worth considering. The new set they put on a few days ago wasn't balanced and does not have a warranty even though they say this is the top line tire called Transforce. Be safe and go elsewhere.
5/ 5stars
on September 4, 2016
5/ 5stars
by  
on August 10, 2016
I would like to recommend Shaun at Pebble Creek Firestone. He is very knowledgeable...polite & friendly...efficient...fair priced...quick to get your problem solved...to get you on your way hoe or wherever you are going. I will be back the next time I have a problem with my vehicle. Thanks Shaun... Tom
1/ 5stars
by  
on July 12, 2016
Nothing good to say.
1/ 5stars
by  
on May 26, 2016
Took car in to have tire checked for nail. They checked it quickly, however I then waited over an hour for them to tell me the tire was not repairable and proceeded to give me a quote on 4 new tires. This place is understaffed and they could care less how long people wait for them to work on there vehicle.
5/ 5stars
by  
on May 22, 2016
Excellent and honest communication! Excellency in customer service! Excellency in customer care! Thumbs up to all professional staff for serving my vehicle. My vehicle runs like new again! Highly recommended Firestone Complete Auto of Goodyear Arizona!!!
1/ 5stars
by  
on December 4, 2015
Took my car in for a oil change, and had them check my breaks. My breaks had been squeaking loudly when coming to stops or backing up. I was told it was my rear breaks that were worn out, which made sense since It had been a while since I did anything with the rear. They sold me new rear breaks and installed them. On the way home, my breaks were still squeaking, and as loudly as ever. It appears I did not need new rear breaks, Not happy about being told I needed new rear breaks because they were the cause of the problem, when that was not the case. I'm taking my car back in this weekend to get the squeaking fixed. Hopefully they can redeem themselves this time. I'm not mad about paying for new rear breaks, I would need them eventually (in the next year or two) but I am very disappointed that they didn't take the time to notice the problem was not fixed at all (my break squeak very loudly the moment you lightly apply the break) Overall the staff was friendly, helpful, and prompt, but overlooking something that is so obviously not fixed is just very poor. The breaks had to be squeaking loudly as they backed my car out of their garage to park it!
5/ 5stars
by  
on November 30, 2015
My battery was dying and I had difficulty starting the car while away from home. I drove to Firestone and they immediately checked the battery. They had a replacement and I was on my way in less than an hour.
1/ 5stars
by  
on November 9, 2015
I used the establishment located in Goodyear, Az a week ago. I came in with a $19 dollar coupon for a synthetic blend was talked out of coupon. When I picked up vehicle the total charge was $95. I will never return.
5/ 5stars
by  
on November 4, 2015
I had my car worked on a week ago and I am happy that I did.
1/ 5stars
by  
on October 29, 2015
I went to firestone at the advice of a friend who has the same type of car as I, a Volkswagen passat. The mechanic didn't torque the crush washer right and a couple of days later my car registered no oil and sounded as if it was going to explode. Had to take a day off work to get it resolved, a 2nd to their credit they did resolve it quickly and well, but if they aren't sure how to do something I wish they just suggested I take it to the dealership.
5/ 5stars
by  
on October 10, 2015
Very happy with the service I got and even applied a discount I didn't know they had.
5/ 5stars
by  
on October 6, 2015
Very polite staff, complete job sooner than expected
4/ 5stars
by  
on October 5, 2015
I find as a Disabled Veteran, 100%, when you have a sale we lose our discount. Why, if you hold us so dearly in your heart, do you take away such a small discount! Please, don't patronize me with we do not stack our discounts! You either give the discount to veterans or you don't. It should not be held hostage if you give everybody a discount! This is an additional discount for serving our country, or was this just lip service !
5/ 5stars
by  
on September 25, 2015
Sean and team did an outstanding job. A+ in my book
5/ 5stars
by  
on September 13, 2015
Fast Friendly service. That's all I have to say but this box requires more words.
2/ 5stars
by  
on September 10, 2015
At least they didn't charge for the dead bird I found in my car after I picked it up.
2/ 5stars
by  
on September 10, 2015
Went in to get the struts changed out they busted a bracket and charged me $300.00 for a new one.They tried to say it was because it was rusted badly. When I looked at it,it had basic surface rust.Rust had nothing to do with it breaking.I let him know I was not very happy.I picked up the car today went on to work and for some odd reason my engine light came. Went in the back seat to get my work stuff and found a dead bird in the back seat.
5/ 5stars
by  
on August 30, 2015
I m happy with their service and advice. Thank you.
5/ 5stars
by  
on August 22, 2015
Put 4 new tires on my wife's car. Very professional.
2/ 5stars
by  
on July 31, 2015
Our service agent of record was not at work on the day of our service .... the agent who handled our repairs was VERY inexperienced. After a tire replacement and purchasing a Life Time Alignment Service we left there not knowing that our 2014 Pilot (29,000 miles) had a brake problem and three "unbalanced" original Michelin tires. Good service and an effective road test would have identified both of those issues. As a VERY long Firestone customer (over 25 years) I am sad to say this was my most disappointing service call.
5/ 5stars
by  
on July 10, 2015
I've had work done on my vehicle before and it is always the best. They're work is great and done at a reasonable price. Truly great customer service as well.
5/ 5stars
by  
on June 27, 2015
I been using them for years and they have always done good work and always take care of me. Sean is the manager and he does an excellent job.
4/ 5stars
by  
on June 25, 2015
Took 4 hours to change out all four tires and oil change. Had an appointment.
5/ 5stars
by  
on May 9, 2015
Great service, friendly, very quick, and knowledgable.
5/ 5stars
by  
on April 19, 2015
I have had several positive experiences with firestone and referred friends and family there as well.
4/ 5stars
by  
on February 26, 2015
Several months ago I had the hub bearing assembly changed on my Dodge Ram. Shortly thereafter I had a brake warning light come on intermittently. As a shade tree mechanic I began to investigate. I discovered a sensor in the hubs was the incorrect size. I took the truck back to Firestorm to discuss. It turned out the part in question came installed from the factory on the new hubs. They took me at my word and put in new hubs from a different manufacturer at no cost. This was about 3 months after initial install. The problem was fixed. I also rebuilt my steering myself. I purchased the lifetime alignment with my tires. It was pretty far out after I was done. They had it tracking straight in an hour. For free. Nice folks in a busy shop.
5/ 5stars
by  
on February 15, 2015
I have been a Firestone Customer for all my automotive repairs for more than ten years. Most of the time the job was completed successfully on the first try. On a couple of occasions a second look was required and I was totally satisfied with the results. I don't think twice about where to take my car when service is required.
5/ 5stars
by  
on February 6, 2015
We have been using car dealers for our service, but every time we go by our Goodyear Firestone, they are extremely busy so we decided to give them a try and we have been very happy with the overall service.
5/ 5stars
by  
on February 3, 2015
I have taken all the family cars in for service and always had excellent service. Everyone has been very professional and cars have always been ready when promised.
2/ 5stars
by  
on February 3, 2015
I took my car in for an A/C check, service and fill as it wasn't working. It was done in a reasonable amount of time and was called when it was ready. The A/C worked fine for about 2 weeks. After bringing the car back I found out that I needed a new compressor. This should have been found out during the initial service check, that's what the y are suppose to look for. I paid for the service in full and was never refunded any money.
2/ 5stars
by  
on February 2, 2015
Took over 2 hour to get oil change and alignment with an appointment even!
5/ 5stars
by  
on January 28, 2015
Sean and his Crew are top notch... will go back for sure!
5/ 5stars
by  
on January 27, 2015
I started using Firestone here in Goodyear, AZ, over a year ago for both our vehicles. I have been very happy with the service and I have full confidence that all work and recommendations are up front and not trying to "take my money" for unnecessary work.
5/ 5stars
by  
on January 27, 2015
Great group of guys here. Took care of my needs quickly and were very knowledgeable.
1/ 5stars
by  
on January 26, 2015
Used you a few months ago for an oil change and decided to stick with you for my other car. Set up a 12:30 appt for an oil change and to check my front brakes. Dropped off the car at noon and said I'll be back between 3 & 4. Came back at 3:35 and you didn't even look at my car yet. It was still outside with all your bays full. No excuse for not communicating to me that there was a hold up. Not bringing my car to you anymore. There are other places in the are that I will try.
3/ 5stars
by  
on January 26, 2015
They are good about getting your vehicle done in the time they say they will. I like that the location is close to my house. I just don't like getting my bill because they always have maintenance suggestions that my vehicle DOES NOT need. I believe in being honest and that's something I just can't get there. Then again, depends who handles your vehicle that day.
1/ 5stars
by  
on January 25, 2015
I bought tires and they tried to sell me other services that were not necessary.
3/ 5stars
by  
on January 25, 2015
They aligned my car twice, it now pulls more to the right than it did before I took it in. I was going to have them align it correctly for the third time but I was already late for work. I will take it back soon when I have the time.
5/ 5stars
by  
on January 24, 2015
I just needed tires, of course there were other little things that I need to do but at the time I was in a hurry and I just needed tires they did a thorough inspection and made me aware of other things that need to be done and let me know that they can assist but there was no pressure to purchase additional services I really appreciated the work that they did it was quality and it was done quickly and on time they got me in and out I would like to think the guys at the Firestone at Pebble Creek Parkway and I 10 for the professional service, I'll be using them again in the future for all those little things that they made me aware of.
5/ 5stars
by  
on January 24, 2015
Since we moved to Goodyear we have always used Firestone somplete auto care. We like the service and the people who service us, we will continure to come back to take care of our automobile needs. Thanks Firestone
5/ 5stars
by  
on January 24, 2015
I have ALWAYS received an honest, detailed estimate regarding any service needed as well as quality service (meaning, I didn't have to go back to get the same thing fixed twice!).
5/ 5stars
by  
on January 23, 2015
I have three autos and they take care of all of them. Oil, tires and everything else, I take them to Sean's Firestone.

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