Firestone Complete Auto Care: Your Source For Tires And Repairs At 2723 Legends Pkwy In Prattville

Come in to your nearest Firestone Complete Auto Care at 2723 Legends Pkwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2723 Legends Pkwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #357163 Managed by Charles Johnson

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, belts, and more. Plus, we're devoted to offering the most consistent service on the market, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 53 Reviews
    5/ 5stars
    by  
    on September 26, 2018
    Great service...friendly and knowledgeable staff.
    5/ 5stars
    by  
    on August 21, 2018
    Firestone is a great place to have your care serviced. All of the associates are friendly, helpful and willing to assist as requested. I trust all of my car needs to this firestone because the service is like no other. Way to go guys and gals.(Chuck, Joe, Amanda & the entire crew). Thank you
    5/ 5stars
    by  
    on March 22, 2018
    Came in for routine maintenance and some repairs. A hidden wire got knocked loose in the process and my transmission started having issues. Joe noticed the side effects right away and let me know. It was almost closing time, so they offered to keep it overnight and he got right on it the next day to find the problem and fix it. A lot of places would have shrugged it off and sent me to a transmission shop on my own dime. Not this crew! Reliable, trustworthy service!
    5/ 5stars
    by  
    on March 22, 2018
    They were very informative about the problem and how they would fix it. They were also very quick in getting our truck back to us.
    5/ 5stars
    by  
    on February 6, 2018
    I was walking in as a technician was walking in and he greeted me and opened the door for me. I believe his name was Joe. I was immediately greeted by the sales advisor Dennis. He was still assisting another customer but acknowledged my entrance and told me he would be with me shortly. He got me in the system very quickly. I was only gone from the store 20 minutes when I received a call from the technician Joe who explained what I needed to have done and the total cost. When I came to pick up my car that afternoon I was out of the store within 5 minutes. Great experience!
    5/ 5stars
    by  
    on January 16, 2018
    My car needed a new battery. I talked to Mr. Chuck who was extremely helpful, knowledgeable and courteous. He treated me like a long time customer even though it was my first visit. I was in and out quickly. I will definately be back for my first oil change and regular maintenance. And on down the road when I need my first set of new tires. Thank you so much for the great service Mr. Chuck.
    5/ 5stars
    by  
    on December 17, 2017
    After a completely dead battery forced us to be towed to Firestone, we called & found that they not only had a battery to fit our vehicle but would be able to install it Saturday. The very savvy lady we talked to on the phone actually got the battery in her hands since she knew we were on the way. The battery was quickly installed and we were able to take care of our shopping needs.
    5/ 5stars
    by  
    on November 4, 2017
    The service was fast and friendly.
    1/ 5stars
    by  
    on October 22, 2017
    Charged me for repair that I did not need, female service advisor was a smart ass
    5/ 5stars
    by  
    on May 7, 2017
    The staff are very knowledgeable; use diagnostic equipment that pinpoints the problem quickly. They offer you the opportunity to see the actual problem when it is found. My car was in need of alignment, both my wife and I knew it, as it rode roughly, we could tell. After it was fixed, the difference was very apparent on the ride home, soooo much better. Now my tires can last longer.
    5/ 5stars
    by  
    on March 23, 2017
    5/ 5stars
    by  
    on December 16, 2016
    Friendly and great service.
    5/ 5stars
    by  
    on September 22, 2016
    5/ 5stars
    by  
    on August 23, 2016
    These are professional people and welcome your business
    5/ 5stars
    by  
    on August 9, 2016
    5/ 5stars
    by  
    on August 6, 2016
    Great service, great price. Will be back for service on all of our company vehicles.
    5/ 5stars
    by  
    on July 8, 2016
    If you are looking for an Auto Care establishment that exhibits good old fashioned customer service, quality products, and competitive pricing, look no further than the Prattville Firestone Auto Care on Legends Parkway.
    5/ 5stars
    by  
    on December 18, 2015
    I get my oil changed there and I always would see a passed employee who passed away recently Mr. Raygil. I will miss him. Great employee service and quickly to get my car done. B
    5/ 5stars
    by  
    on December 17, 2015
    Great work! Very quick and awesome price!!!!!!!!!!
    5/ 5stars
    by  
    on December 10, 2015
    I went to get 4 new tires. Bryan, the manager was great in assisting me. Overall, great experience!
    1/ 5stars
    on November 16, 2015
    Took two hours to change my oil when they had five bays empty and employees were standing around doing nothing, also workers came into lobby smoking and blew the smoke all over the counter
    5/ 5stars
    by  
    on November 9, 2015
    The Prattville, AL, location has the best service I have ever experienced. I use them for all my automobile service needs. Their hours are great, the employees are super, and the service is excellent. The cost of the services is in line if not better than other automobile service centers locally. Oh, and I have purchased great long lasting tires from Firestone.
    5/ 5stars
    by  
    on October 24, 2015
    Fast friendly service...,..................,..,.,,...
    5/ 5stars
    by  
    on October 23, 2015
    Went in to get new Drive guards for my 2010 Acura TL. Quick service, thanks. The tires are awesome.
    5/ 5stars
    by  
    on October 6, 2015
    I have come here multiple time now and they always provide straight forward answers. They are honest only repair what is needed and offer suggestions. I came in thinking my brakes may need to be changed but they were fine and only needed some cleaning and adjustments on the drums/rotors. They are willing to help you out with a discount or tossing in sales promotion even if you don't have the coupon.
    3/ 5stars
    by  
    on October 2, 2015
    My wife and I have been using this location for quite a few months. 1st time for Jeep to come in shop but had oil changed, took a few hours but I wouldn't havr gone anywhere else
    5/ 5stars
    by  
    on September 25, 2015
    I scheduled an appointment on line, however I was a few minutes late. When I arrived they got me in and out quickly and efficiently. Very happy with the service!!
    5/ 5stars
    by  
    on September 24, 2015
    Safety was the guiding light. Thanks! I'm driving safely.
    5/ 5stars
    by  
    on September 17, 2015
    This Staff is very Friendly and so personable. They where very helpful
    5/ 5stars
    by  
    on August 9, 2015
    Recently, The techs at Firestone in Prattville, AL forgot to conduct a part of the service. Without hesitation, they took the vehicle back did the work. Great focus on the customer!
    5/ 5stars
    by  
    on July 10, 2015
    Purchased two tires. Had me in and out in less than 30 minutes without an appointment!
    5/ 5stars
    by  
    on June 29, 2015
    I've frequently use them for my cars. The store is always clean, and the clerks are friendly and professional. The mechanics are knowledgeable and experienced..
    4/ 5stars
    by  
    on June 26, 2015
    The customer care people were very nice and thorough in explaining everything. It took too long for the service. I had four tires and an oil change and I waited for 2 and a half hours. Looked out a couple of times and the guy working on my car was taking smoking breaks. Didn't replace my brake light as requested.
    4/ 5stars
    by  
    on May 12, 2015
    I've been using another service department for my oil changes but this last time I used Firestone. The price was much more economical then the other national oil change franchise.
    5/ 5stars
    by  
    on May 9, 2015
    Service was prompt, professional, courteous, honest and appropriately priced.
    5/ 5stars
    by  
    on May 2, 2015
    The changing of my tires was fast and customer service was great and I did not wait long
    1/ 5stars
    by  
    on April 28, 2015
    I requested three things to be done to my vehicle...only one was completed...had to make two return trips....the online coupons are apparently for advertising purposes only, because not once in my 5 visits have they been honored. The clerks are friendly enough, but they openly discuss customers who complain. I will never use them again..
    5/ 5stars
    by  
    on April 19, 2015
    I use them for all of my vehicles check ups, always fast friendly and honest!
    5/ 5stars
    by  
    on February 26, 2015
    I brought my truck in to get new tires and the very knowledgeable young lady told my alignment was out and that my other 2 tires needed replacement. No hard pushing sales pitch just friendly information. Now I'm taking my truck there for ALL my service needs. Also the amazing thing was I got my truck back in 1 hour! I would recommend, and have, this location to anyone!
    5/ 5stars
    by  
    on February 25, 2015
    I love firestone in prattville al Wonderful customer service and they get you in and out no matter how busy they are
    5/ 5stars
    by  
    on February 4, 2015
    J. J. , Brian, John and crew were great. Mechanic explained everything. Place was clean and shiny!!!
    5/ 5stars
    by  
    on February 3, 2015
    used them Sunday and everything so far so good. quick and friendly servicde
    5/ 5stars
    by  
    on February 3, 2015
    The employees are very friendly and knowledgeable. I would recommend the service to everyone.
    5/ 5stars
    by  
    on February 2, 2015
    Always reliable repairs and such great customer service, makes me almost with I didn't get a new car.
    5/ 5stars
    by  
    on February 2, 2015
    They took care of my problem and gave me an honest assessment.
    5/ 5stars
    by  
    on February 2, 2015
    I always receive great service and the firestone tires put on my truck made a huge difference in my daily interstate drive. I have my oil changed along with tire rotation and front end alignment andI feel comfortable in the store. I can trust the technical advice a d work performed.
    1/ 5stars
    by  
    on February 2, 2015
    I had been getting my oil changed by Firestone for almost two years. To my knowledge, they are supposed to top off all liquids during their process. I'm guessing they overlooked the fact that my coolant level was low because my car ran hot (due to the coolant level being very low ) two weeks after getting my oil changed by them. This could have potentially caused damage to my radiator and motor. I will not be using firestone services anymore and will be sure to let everyone I know about this horrible experience.
    5/ 5stars
    by  
    on January 24, 2015
    Courteous, fast, excellent sale. Store clean. Thoroughy enjoyable.
    5/ 5stars
    by  
    on January 24, 2015
    I have visited many Firestone Auto Care for tires, oil changes, and vehicle maintenance checks, never a problem in over 30 years!
    5/ 5stars
    by  
    on January 23, 2015
    I've used them multiple times for not only regular services but also to purchase new tires as well as alignment on my vehicle. Not only is it a professional atmosphere but they are friendly as well. I would highly recommend this place for all your automotive needs.
    5/ 5stars
    by  
    on January 23, 2015
    The Prattville, AL store saved our trip to the beach! Driving from north Alabama to Florida we began having problems with one tire losing pressure. We had had that tire checked previously at home due to intermittent issues and that other shop could not find any problems with the tire and suggested that it might be a problem with the wheel (expensive!). While on the trip, the tire started losing pressure so quickly we had to stop at every exit we could to air up until we got to Prattville and located the Firestone store which was open. They fit us into their busy schedule, discovered the problem was the valve stem not the wheel, and got us back on the road in about an hour with only about a $20 bill. Thank you so very much!!
    5/ 5stars
    by  
    on January 23, 2015
    I've used them over a period of several years and they do a great job
    5/ 5stars
    by  
    on January 22, 2015
    great service and great people I love my experience they get to know you by name Emily John JJ are all great help Get Me In N Out fast I wouldn't go anywhere else

    Browse Nearby Firestone Complete Auto Care Locations

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone