2/ 5stars
by Randy S
on November 21, 2017
$155.00 for a $70.00 part. Won't get my business trying to rip me off. Inner tie rod end that I can buy online for $62.00 or at any of the local parts stores that have it for $76.00 and you want to charge $155 for the same exact part?? I was born during the day but it wasn't yesterday guys. The only thing you accomplished was making sure all my future mechanic needs are taken care of by someone else
5/ 5stars
by Chad r
on November 8, 2017
Great service
5/ 5stars
by Ralph B
on March 23, 2017
Service was as expected and promised. Clean waiting area. Courtious service.
5/ 5stars
by Rebecca S
on February 16, 2017
I would recommend you guys to everyone. Fast service and very courthouses.
3/ 5stars
by Lee
on December 28, 2016
All the employees are very helpful, and the workers are courteous and helpful when asked questions. The only area of concern is the timeliness of appointments. Why make them if you can't stick to the timeframe.....maybe just have walk-in, first come first serve. It seems like it's either feast or famine with customers when I go there.
5/ 5stars
by Robert
on June 25, 2016
Firestone always delivers fast and superb service. The personnel are very friendly, helpful, and most professional. I would recommend them to anyone without hesitation. Keep up the great work!
5/ 5stars
by charles W
on June 4, 2016
5/ 5stars
by Charlie
on May 1, 2016
I was very impressed with the Service Staff and Technician that I dealt with. Professional and helpful. I will be a recurring customer.
5/ 5stars
by JP H
on November 24, 2015
Mike and the Team there really helped me get in and out with the least amount of inconvenience. Truly satisfied and a definite return customer here!
2/ 5stars
by Rucker
on November 3, 2015
I went in for 2 tires with an appointment, and already have life time alignment so had that checked also. 2 hours 40 minutes later. They are done.... Super Slow but nice people.
4/ 5stars
by Saber
on August 15, 2015
I was able to get an appointment in the time frame I needed it, the work seems to be quality work. My only negative note . . . I was supposed to be called when it was ready. That call didn't happen, but I did get a call at closing time as to why I hadn't picked up my car yet.
5/ 5stars
by hill44
on May 20, 2015
Got brake job, oil change and 2 x tires replaced...customer service was superb, technician is very knowledgeable and informative...overall great experience!
5/ 5stars
by this i
on February 27, 2015
I had a problem with a leak in my engine, they fixed it
5/ 5stars
by vam210
on February 27, 2015
i have used regularly and i will continue to return.
4/ 5stars
by Iq1234
on February 25, 2015
I used firestone services about alittle more than 4 months ago. And were helpful
4/ 5stars
by Macklin
on February 9, 2015
Convenience, prompt, and great trustworthy service.
2/ 5stars
by Redhotchilipapa
on February 4, 2015
I paid $13 for the battery terminal service. Looks like they blew of the residue with air gun and just sprayed over the remaining residue.
1/ 5stars
by Mike2014
on February 3, 2015
I went in for an oil change because I was told the synthetic oils had a mail in rebate. When the service was completed I was told by another employee that the rebate was not valid anymore. Also the sticker on my windsheild says I should get serviced again in 3,000 miles or 3 months.....for full synthectic oil??? 3k of 3 months is for conventional oil. I have been wondering what oil is in my car and why I ever went to Firestone in the first place. Your prices are not any better than any service place outside the gate.
5/ 5stars
by Toyota H
on February 2, 2015
Very professional staff. Clean facilities outstanding service.
5/ 5stars
by BlairHW
on February 2, 2015
They are professionals and are always on time. They have exceptional service.
5/ 5stars
by veteran
on January 28, 2015
Lifetime services are the best! I'll be with Firestone as long as they remain in business
1/ 5stars
by AHaas
on January 26, 2015
3 times I have taken my Van there and all 3 times it took at least 3 hour for just a oil change with an appointment. And every time I left something new when wrong with my van with in 24 hours...
3/ 5stars
by Cruise c
on January 23, 2015
I believe the firestone complete auto care are there to give you the best service possible. However, I experienced a few things in the past that left something to be desired. I took a chevrolet suburban to this locatio to have a fuel pump replaced. They replaced the fuel pump but it did not work properly. After a trip to the chevrolet dealership, it was revealed that the pump was put on incorrectly. Firestone did pay to have it fixed but it seemed like I had to do too much. I would like to take my vehicle to an establishment and have it done right the first time.
5/ 5stars
by Ron1
on January 23, 2015
I use Firestone because of good service and they are located in other states. My vehicle repairs information is in there system. My warranty issues can be covered on the spot or they can take care of the maintenance problem if necessary.
5/ 5stars
by Forest
on January 23, 2015
The store manager Mike is always a pleasure to deal with. Lance does great maintenance and is very knowledgeable.
4/ 5stars
by Baldy12441
on January 23, 2015
had an oil change yesterday and was hit with a $39.00 bill. with the price of gas these days I can fill my tank for half that price. If Firestone cannot find a way to make a oil change more affordable I will be changing my own oil in future. The staff was efficient and friendly enough but the price was a bit unrealistic.
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