Car Repairs And Tires At 2201 Grand Ave From Your Wausau Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2201 Grand Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2201 Grand Ave
Get DirectionsHours + Information
Sun9a-3p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #16101 Managed by Renee Dowe

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll examine oil level, headlights, belts, and more. Additionally, our team believes in delivering the best quality service possible, at unbeatable prices and a quick wait time. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 30 Reviews
5/ 5stars
by  
on July 16, 2016
I recently had my oil changed and tires rotated. I asked that my brakes be checked. I was kept updated on what they found and and was told I had about 15,000 miles until I would need brakes and they would check at my next oil change. I could have been told that I needed work and would not have know the difference, but have always felt cared for by Ken and the crew. Keep up the good work.
5/ 5stars
by  
on July 14, 2016
I felt very cared for and when I had them check the brakes during a tire rotation I was told I had miles to go before I needed brakes. They could have sold me a brake job and I wouldn't have known better.
5/ 5stars
by  
on July 7, 2016
I came in off the street without an appointment and they took care of me very quickly
5/ 5stars
by  
on May 31, 2016
Took my van in for it's tire rotation and alignment, thought it would take an hour or hr half, got it done in 45 minutes. Thanks Firestone.
5/ 5stars
by  
on March 19, 2016
The Wausau Firestone crew is extremely knowledgeable, courteous, and efficient. I wouldn't go anywhere else for services because this team is top notch.
4/ 5stars
by  
on December 7, 2015
Great service except you guys forgot to put my snow tires in the back seat. Wondering if I can pick those up. I instructed one of you to put in back seat. My wife picked up the car and no tires. I need them because I have a buyer on all four of them.
1/ 5stars
by  
on November 20, 2015
Cost was higher than original estimate without half the work being done. Had gotten estimate on Wednesday for $850. This included 4 new tires, brake pads, rotors and oil change. Alignment would be included. Thursday called talked with a different man. All this the same except alignment was NOT included. okay so my estimate was up to $950. Friday take the vehicle in. Could not do alignment because of bearings in front. I understand that. They did not replace the break pads as they said they were newer and okay yet. Grand total was $1000. Would not recommend as they come up with too many excuses.
5/ 5stars
by  
on November 19, 2015
I have used them before and am very happy with them and would recommend them for sure
4/ 5stars
by  
on October 15, 2015
Very happy with overall service, very friendly and courteous,
5/ 5stars
by  
on September 10, 2015
Longstanding customer. Can count on an honest assessment and fair price.
5/ 5stars
by  
on September 4, 2015
I've bought 2 sets of tires from this store. The experience has always been one of complete satisfaction. From the greeting to paying for the tires, this group has always been professional and friendly. However, because the shop crew is so efficient with getting my tires on and getting me out, I never have a chance to relax in the waiting area and watch TV!!!! BAAAAWAAHAAAAAAAA!!! Good job, shop crew!!!
5/ 5stars
by  
on August 6, 2015
Great tires good price fit was good always buy my tires from firestone
5/ 5stars
by  
on June 17, 2015
good pricing, good service, friendly service, will definetly be back
4/ 5stars
by  
on June 15, 2015
I dont no what else to put in here ither then they did good changing my oil
5/ 5stars
by  
on June 13, 2015
My Firestone was open on two occasions, and both times it was a Saturday. I was in and out with no appointment within an hour. On both times the road hazard insurance turned out to be money well spent. I am grateful for the Wausau Firestone.
5/ 5stars
by  
on June 8, 2015
I needed a tire rotation and an oil change. I explained that I was picking up my daughter and family in Chicago ( 11 hr flight) from Algeria(missions)using their van . He got me in on the same day. Now that's what I call service.
5/ 5stars
by  
on May 20, 2015
this store makes sure your vehicle needs are taken care of with attention to detail.
5/ 5stars
by  
on May 17, 2015
AFTER SURFING THE NET AND CALLING IN AREA TIRE SALES, I DETERMINED THAT FIRESTONE AGAIN BEAT OUT ITS COMPETITORS. I WILL CONTINUE TO TALK ABOUT MY NEW TIRES, PRICE AND GREAT SALES & SERVICE STAFF. THE WAUSAU WISCONSIN FIRESTONE STORE WILL ALWAYS BE THE ONE THAT MY FAMILY AND FRIENDS CHOOSE. THANKS TO FIRESTONE AND ITS FAST AND PERSONABLE SALES AND SERVICE STAFF. ANTHONY.
4/ 5stars
by  
on May 8, 2015
I had an oil change done when I went in for my tire rotation.
4/ 5stars
by  
on February 26, 2015
I am always glad to get special coupons in my email. I enjoy taking my vehicle there for oil changes and service. The team is very friendly and knowledgeable, they even let me know things that my car doesn't tell me may be wrong. Prices are a bit high, but that's why I like the coupons. Everything is always done in a timely manner.
5/ 5stars
by  
on February 26, 2015
check the air in my tires to the right pressure , no complains
5/ 5stars
by  
on February 4, 2015
I've used Firestone for many years with different vehicles I have owned I always got good quick service. I would often say they can get a job done in a few hours what would take me week or longer for me to do. And they treat me as family by even give me a ride home if the work will take longer. A great big thank you.
4/ 5stars
by  
on February 4, 2015
I've used other auto service in the Wausau area , and have had the best service at Firestone.
5/ 5stars
by  
on February 3, 2015
I have been going to this Firestone location for many many years. I have complete trust in how they service my car and what they tell me when they check my car due to my concerns or to what they see are potential issues.
4/ 5stars
by  
on February 3, 2015
I bought tires on one vehicle and fixed a break leak on another vehicle. No complaints
5/ 5stars
by  
on January 28, 2015
I have been going to Firestone for almost 30 years. The store manager, Ken, is incredibly helpful and friendly. I wouldn't trust my car anywhere else.
5/ 5stars
by  
on January 24, 2015
I have been going to Firestone for my auto care needs for many years and have tried other auto places but always end up going back to Firestone. I like the way Firestone technicians tell you exactly what you need and they don't try to sell you more than you need. I have gone there for new tires and they were honest enough to tell me that i still had about another year's wear left on my tires. They always seem to be very thorough and explain things to me where i can understand. They are fast, thorough, honest, dependable and I haven't found their prices to be outrageous or unfair. Thank you Firestone.
5/ 5stars
by  
on January 23, 2015
The past 2 weeks we have had a vehicle towed twice. Always professional, knowledgeable and customer oriented!
5/ 5stars
by  
on January 22, 2015
They were prompt. Got me in and out on time and gave me an estimate for repairs on any other issues they diagnosed.
4/ 5stars
by  
on January 22, 2015
I have had my vehicles serviced here for years. Great technicians, knowledgable, and wonderful customer service. Ken and Renee are the best.

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