Firestone Complete Auto Care: Your Source For Tires And Repairs At 6265 Mckee Rd In Fitchburg

Come in to your nearest Firestone Complete Auto Care at 6265 Mckee Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6265 Mckee Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #358043 Managed by Erik Fagerstrom

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check lights, headlights, belts, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 34 Reviews
    5/ 5stars
    by  
    on January 6, 2017
    See my survey. These people are very professional and caring and busy!
    5/ 5stars
    by  
    on November 11, 2016
    I received immediate help in selecting and ordering a mid-value all weather tires for my SUV. Also, my request for a price-match was honored without any sign of hesitation.
    5/ 5stars
    by  
    on October 8, 2016
    Awesome service... routinely exceed expectations in all aspects of the customer experience.
    5/ 5stars
    by  
    on August 9, 2016
    THESE GUYS ARE GREAT
    5/ 5stars
    by  
    on August 8, 2016
    I have been taking my car to Firestone for two-three years. My car is 16 years old and has over 326,000 miles on it. I can't count the times in the past when I've been "warned" about all those miles. Not so at Firestone. The staff is always friendly and helpful. They explain everything and listen to my concerns. They do not dish out dire warnings about the age and miles on my car. Today was an above and beyond for Firestone. I had been told at two body shops that there was no fix for a problem, due to severe rust. One of them didn't even look at the car, but only at pictures I had taken. At both body shops I was told it was a safety issue. Back to Firestone I went, where a solution was found, carried out, and assurances made that there is no safety issue and I can continue to drive my car with confidence. On top of that, I was not charged!
    2/ 5stars
    by  
    on July 7, 2016
    Nice and efficient but they charged us 20 dollars more than their advertised price for the service.
    5/ 5stars
    by  
    on April 20, 2016
    Great customer service. The people who work here are wonderful and take pride in their work and do a great job. I've had service done here on both of our vehicles and I would definitely go back. Very impressed with the service.
    5/ 5stars
    by  
    on April 7, 2016
    Thanks guys. A friendly, informative environment. Hassle free and followed through with all of my questions.
    5/ 5stars
    by  
    on December 18, 2015
    My requested services were completed. Other repair recommendations were made, however, no pressure to get them done ASAP.
    5/ 5stars
    by  
    on December 2, 2015
    These guys were packed with people putting last minute snow tires on there vehicles. I waited for about an hour but was told it would take this long. Not a problem. Im a bit protective of my new beautiful WRX, and they treated her like a queen!
    5/ 5stars
    by  
    on November 29, 2015
    I got 4 new tires for my Toyota and service was fast they changed same day. Great work.
    5/ 5stars
    by  
    on November 10, 2015
    The staff are prompt and accomodating. My truck was done as they've told me. I've recommended this place to my friends and family.
    4/ 5stars
    by  
    on October 25, 2015
    Went to get exhaust checked out. Got an estimate for the work & was also given an explanation of the cost & what needed to be done. Person that I spoke with was very helpful. Introduced me to the Firestone card which I didn't know about previously.
    5/ 5stars
    by  
    on October 5, 2015
    Went a week ago to get a vehicle inspection and was in and out in less than 30 mins! Scheduling my appointment was very easy too.
    5/ 5stars
    by  
    on September 11, 2015
    I always go here for oil changes and simple services. Prices are good and staff are knowledgeable. Car has always been ready for pickup ontime.
    5/ 5stars
    by  
    on August 11, 2015
    I highly recommend this retailer for installing new rims and tires. I ordered some new rims that I then had shipped to Firestone for installation along with some new tires, which I purchased in-store, all of which went smoothly. Almost two weeks later, I noticed that one of the tires had a slow, steady leak. I called and scheduled an appointment for later in the day after I finished work. Jacob and Sammi got the vehicle in right away, and the crew found that the tire had a nice slice along the tire's bead that prevented the tire from sealing. They showed me the leak before promptly installing a new tire.
    5/ 5stars
    by  
    on June 26, 2015
    I have been several time and I am always Happy with the service.
    5/ 5stars
    by  
    on June 8, 2015
    I had taken my car to the dealership repair shop twice for problems with my air-conditioning and they couldn't figure out what was wrong. Firestone diagnosed the problem in just a few hours, and it is now working great. Only downside of the entire experience was they forgot to give me a final call when the car was ready, so I had to call them to find out, but this was minor and not a big deal in my book.
    5/ 5stars
    by  
    on June 2, 2015
    All my questions were answered quickly. Prompt courteous service. I was very grateful for their honest assesment.
    4/ 5stars
    by  
    on April 27, 2015
    Went there last week with a flat. They replaced it quickly and rotated my tires for free. Very good service. However, I walked behind the counter to look at the invoice and noticed they had automatically included a "road hazard" warranty without telling me. I had to ask to have it taken off my bill. So in my experience I'd say they do an honest job, but make sure you know exactly what they're charging you for.
    5/ 5stars
    by  
    on March 3, 2015
    I stumbled upon here because of the target store location I was very impressed with the knowledge, promptness,communication, and politeness displayed by Eric. Also very happy with a value based product
    5/ 5stars
    by  
    on March 2, 2015
    I worked with Erik and he was friendly and professional. I enjoyed a cup of hot coffee on a very cold morning while waiting for my car.
    1/ 5stars
    by  
    on February 27, 2015
    How does my bumper come loose when I got my oil changed? Where is the plastic piece of my grill? And the guy didn't know how to change a simple brake light. Ask for Matt I believe his name is. That is the only good employee they got
    5/ 5stars
    by  
    on February 26, 2015
    They are super friendly and always do a great job at a fair price. I've been there several times and always felt well-taken care of!
    4/ 5stars
    by  
    on February 25, 2015
    They are across form my work so I just drop the car off and return when I'm done with work. Don't like being told I need things I don't need. Don't act like it's suggested every whatever miles, I'll google my owners manual.
    5/ 5stars
    by  
    on February 10, 2015
    Love getting my service here. Just got 4 quality tires on sale for the same price I would find them anywhere else :-)
    3/ 5stars
    by  
    on February 7, 2015
    I recently had my battery replaced by my local Firestone Dealer. While I was lucky that took me at closing time, it was unfortunate that my radio was locked out during the replacement. It was a pain to have to contact Car Manufacturer to get a code to unlock the security system. Firestone could not fix the problem they created.
    5/ 5stars
    by  
    on February 2, 2015
    I always go here for my car needs. Everyone is always super nice and helpful
    1/ 5stars
    by  
    on January 25, 2015
    Had issues with the quality of customer service. My fiance and I went in there for my jeep and we had issues with some of the employees there. Aligntment was told that we needed to repair something else and our jeep had issues after we got the allignment done, thus where the problems began.
    5/ 5stars
    by  
    on January 25, 2015
    I usually head into the store before work and they have been so compliant with my schedule. Allow me to drop my car off and pick it up when I have a break. Also, very friendly staff and always willing to answer questions
    5/ 5stars
    by  
    on January 25, 2015
    Erik and his team are always friendly and very helpful. We've been taking both of our vehicles to them since thy opened and always know that we're being taken care of. It's a relief to have our go-to spot for vehicle service and know that we're treated like friends. I'd recommend them to anyone looking for tires, oil change, brakes or anything related to vehicle maintenance.
    5/ 5stars
    by  
    on January 24, 2015
    Love Eric, the manager, and staff. Always so helpful and considerate. I feel as though they understand my concerns and always put those concerns in the forefront when working on my older, yet loved and reliable vehicle.
    5/ 5stars
    by  
    on January 22, 2015
    Our car had uneven tire wear and tire damage due to some suspension damage caused by a road hazard and Erik helped us out with the road hazard warranty. His techs fixed the problems with the car and the new alignment makes the car ride like new again! Thanks Erik!
    5/ 5stars
    by  
    on January 22, 2015
    Not sure how to proceed with my vehicle, I called the Fitchburg store to ask preliminary questions. The manager was very knowledgeable, helpful, and didn't push any services on me. Offered a free brake inspection. If I decide to proceed with the repair, this is the place I'll choose.

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