Firestone Complete Auto Care: Your Source For Tires And Repairs At 6265 Mckee Rd In Fitchburg

Come in to your nearest Firestone Complete Auto Care at 6265 Mckee Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6265 Mckee Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #358043 Managed by Erik Fagerstrom

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check lights, headlights, belts, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 28 Reviews
5/ 5stars
by  
on April 20, 2016
Great customer service. The people who work here are wonderful and take pride in their work and do a great job. I've had service done here on both of our vehicles and I would definitely go back. Very impressed with the service.
5/ 5stars
by  
on April 7, 2016
Thanks guys. A friendly, informative environment. Hassle free and followed through with all of my questions.
5/ 5stars
by  
on December 18, 2015
My requested services were completed. Other repair recommendations were made, however, no pressure to get them done ASAP.
5/ 5stars
by  
on December 2, 2015
These guys were packed with people putting last minute snow tires on there vehicles. I waited for about an hour but was told it would take this long. Not a problem. Im a bit protective of my new beautiful WRX, and they treated her like a queen!
5/ 5stars
by  
on November 29, 2015
I got 4 new tires for my Toyota and service was fast they changed same day. Great work.
5/ 5stars
by  
on November 10, 2015
The staff are prompt and accomodating. My truck was done as they've told me. I've recommended this place to my friends and family.
4/ 5stars
by  
on October 25, 2015
Went to get exhaust checked out. Got an estimate for the work & was also given an explanation of the cost & what needed to be done. Person that I spoke with was very helpful. Introduced me to the Firestone card which I didn't know about previously.
5/ 5stars
by  
on October 5, 2015
Went a week ago to get a vehicle inspection and was in and out in less than 30 mins! Scheduling my appointment was very easy too.
5/ 5stars
by  
on September 11, 2015
I always go here for oil changes and simple services. Prices are good and staff are knowledgeable. Car has always been ready for pickup ontime.
5/ 5stars
by  
on August 11, 2015
I highly recommend this retailer for installing new rims and tires. I ordered some new rims that I then had shipped to Firestone for installation along with some new tires, which I purchased in-store, all of which went smoothly. Almost two weeks later, I noticed that one of the tires had a slow, steady leak. I called and scheduled an appointment for later in the day after I finished work. Jacob and Sammi got the vehicle in right away, and the crew found that the tire had a nice slice along the tire's bead that prevented the tire from sealing. They showed me the leak before promptly installing a new tire.
5/ 5stars
by  
on June 26, 2015
I have been several time and I am always Happy with the service.
5/ 5stars
by  
on June 8, 2015
I had taken my car to the dealership repair shop twice for problems with my air-conditioning and they couldn't figure out what was wrong. Firestone diagnosed the problem in just a few hours, and it is now working great. Only downside of the entire experience was they forgot to give me a final call when the car was ready, so I had to call them to find out, but this was minor and not a big deal in my book.
5/ 5stars
by  
on June 2, 2015
All my questions were answered quickly. Prompt courteous service. I was very grateful for their honest assesment.
4/ 5stars
by  
on April 27, 2015
Went there last week with a flat. They replaced it quickly and rotated my tires for free. Very good service. However, I walked behind the counter to look at the invoice and noticed they had automatically included a "road hazard" warranty without telling me. I had to ask to have it taken off my bill. So in my experience I'd say they do an honest job, but make sure you know exactly what they're charging you for.
5/ 5stars
by  
on March 3, 2015
I stumbled upon here because of the target store location I was very impressed with the knowledge, promptness,communication, and politeness displayed by Eric. Also very happy with a value based product
5/ 5stars
by  
on March 2, 2015
I worked with Erik and he was friendly and professional. I enjoyed a cup of hot coffee on a very cold morning while waiting for my car.
1/ 5stars
by  
on February 27, 2015
How does my bumper come loose when I got my oil changed? Where is the plastic piece of my grill? And the guy didn't know how to change a simple brake light. Ask for Matt I believe his name is. That is the only good employee they got
5/ 5stars
by  
on February 26, 2015
They are super friendly and always do a great job at a fair price. I've been there several times and always felt well-taken care of!
4/ 5stars
by  
on February 25, 2015
They are across form my work so I just drop the car off and return when I'm done with work. Don't like being told I need things I don't need. Don't act like it's suggested every whatever miles, I'll google my owners manual.
5/ 5stars
by  
on February 10, 2015
Love getting my service here. Just got 4 quality tires on sale for the same price I would find them anywhere else :-)
3/ 5stars
by  
on February 7, 2015
I recently had my battery replaced by my local Firestone Dealer. While I was lucky that took me at closing time, it was unfortunate that my radio was locked out during the replacement. It was a pain to have to contact Car Manufacturer to get a code to unlock the security system. Firestone could not fix the problem they created.
5/ 5stars
by  
on February 2, 2015
I always go here for my car needs. Everyone is always super nice and helpful
1/ 5stars
by  
on January 25, 2015
Had issues with the quality of customer service. My fiance and I went in there for my jeep and we had issues with some of the employees there. Aligntment was told that we needed to repair something else and our jeep had issues after we got the allignment done, thus where the problems began.
5/ 5stars
by  
on January 25, 2015
I usually head into the store before work and they have been so compliant with my schedule. Allow me to drop my car off and pick it up when I have a break. Also, very friendly staff and always willing to answer questions
5/ 5stars
by  
on January 25, 2015
Erik and his team are always friendly and very helpful. We've been taking both of our vehicles to them since thy opened and always know that we're being taken care of. It's a relief to have our go-to spot for vehicle service and know that we're treated like friends. I'd recommend them to anyone looking for tires, oil change, brakes or anything related to vehicle maintenance.
5/ 5stars
by  
on January 24, 2015
Love Eric, the manager, and staff. Always so helpful and considerate. I feel as though they understand my concerns and always put those concerns in the forefront when working on my older, yet loved and reliable vehicle.
5/ 5stars
by  
on January 22, 2015
Our car had uneven tire wear and tire damage due to some suspension damage caused by a road hazard and Erik helped us out with the road hazard warranty. His techs fixed the problems with the car and the new alignment makes the car ride like new again! Thanks Erik!
5/ 5stars
by  
on January 22, 2015
Not sure how to proceed with my vehicle, I called the Fitchburg store to ask preliminary questions. The manager was very knowledgeable, helpful, and didn't push any services on me. Offered a free brake inspection. If I decide to proceed with the repair, this is the place I'll choose.

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