Car Repairs And Tires At 4601 E Towne Blvd From Your Madison Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 4601 E Towne Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

4601 E Towne Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p
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Store #21105 Managed by Chris Syverson

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll examine oil level, headlights, hoses, and more. Plus, we're committed to offering the most consistent service on the market, all at great prices and short wait times. Visit our location today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 28 Reviews
4/ 5stars
by  
on March 25, 2016
Chris and crew at East Towne get an A when it comes to grading the work they do on my truck and car. I would never ever even think about going to another mechanic. They do it right the first time and treat me like a person should be treated. Kudos Chris and crew.
4/ 5stars
by  
on March 25, 2016
Chris and the crew at East Towne are the only auto mechanics that will ever touch my truck. My truck is like one of my kids and my kids only get the best. Enough said...kudos to Firestone East Towne. Your the best. Thank you. I give you 6 stars if it would let me.
5/ 5stars
by  
on December 7, 2015
I had moved from another state and was looking for a Firestone around my new home. I live by Firestone all my vehicles are in good hands cause Firestone does it right the first time. In the years I've been dealing with them I can get in my trucks and just feel safe knowing that Firestone just serviced my truck. Now in my new home in the Madison area I looked up the new Firestone that my trucks will go to and without skipping a beat the firestone in my other state where I lived was able to forward information about vehicle to East Towne Mall Madison Firestone and it if I never moved. Same service same price and same happiness knowing my truck just was serviced at Firestone. Nobody else will ever do what Firestone does.Keep up excellent work.
4/ 5stars
by  
on November 29, 2015
Took car in for new snow tires and 1/2 mile after leaving the store a tire went flat. Needless to say, changing a tire and heading back to Firestone was not on my agenda. This was very upsetting to me and I was ready to ask for a full refund and go else where. When I arrived to the store, the manger greeted me and was sincerely apologetic. From that point on the service was very prompt and sincere. She saved the day with the way she handled the situation. I left feeling good about my experience and will return. Products are good but service is everything - she proved that.
5/ 5stars
by  
on November 24, 2015
Nice, friendly staff. All costs were explained upfront - no surprises. I used an online coupon, and was able to get in same-day. Very convenient.
5/ 5stars
by  
on October 3, 2015
I take my 2014 Mustang GT to Madison East Firestone for all my service needs. I hit a piece of truck tire on the interstate and within 24 hours they had inspected the underside and checked alignment. The car had no apparent damage but as the owner I felt much better. Chris and the guys are the greatest and I recommend them to all my friends.
5/ 5stars
by  
on September 25, 2015
Once they got started, job was done well and in good time. They even had a cook out for everyone. Great lunch time idea. Thanks
1/ 5stars
by  
on August 19, 2015
lied to me about my car and took my money. Reason why my car had more problems
5/ 5stars
by  
on August 7, 2015
I had recently gone to one of the service locations near me when I started hearing a noise from back wheel. I took it in. One of the service agents came out to listen and told me of what he thought it could be (bad brake on one side) Being that the location was booked up. Said 1st thing am bring it in and it would be researched and fixed. The service provided was performed - all team members that assisted were so helpful and made sure that all possible credits/coupons were applied for best price.
1/ 5stars
by  
on August 6, 2015
I brought my rims to get mounted onto tires I had purchased there. While picking them up the technician mentioned nothing about any possible damage to the rims to me at all. I brought them home and mounted them up on my car. A few days alter I had to take the rims off to do a brake job, but upon removing one of the rims I found very deep scratches on the inner barrel of the rim that was unacceptable. I understand that the tire mounter leaves light scratches of scuffing which is bad enough by itself, but this was bad. I went back and made a complaint. Fortunately they refunded my my money back for the mounting like any business should, so at least they were professional about that. But $65 does little to replace a classic 80's rim. It would have been great to have them replace it, but I doubt its going to happen. I have no experience with any of their other services, but I would hope it is better.
4/ 5stars
by  
on August 6, 2015
I had 4 new tires installed and major work on all the brakes along with an slignment. When I got on the freeway I noticed a slight vibration. Took it back in to have it looked at. Very professional once again. A few days later I noticed the same problem. I never had this issue before this work. Now I'm hesitant to go back there.
5/ 5stars
by  
on May 31, 2015
Great work and very fast and efficient.Would definitely recommend this place.
5/ 5stars
by  
on May 30, 2015
The tires they recommended are a great value.Friendly service.
4/ 5stars
by  
on May 30, 2015
had a great experience with Firestone buying tires! Very helpful and fast to get me in. They also had the best price on tires. I would recommend them to anyone!
2/ 5stars
by  
on May 28, 2015
Scheduled appt. online, took almost two hours for oil change...
1/ 5stars
by  
on May 23, 2015
Took a small tire in for a patch,(lawn mower, 10 minute job) Unable to tell me how long it would take, but that they would have it done by closing which was 8 hours from when I was in. After a few hours, decided to go pick it up and plug it ourselves....when Robert brought our tire out it was off the rim and handed it to us! Seriously? Robert offers poor customer service, with an attitude.
1/ 5stars
by  
on May 13, 2015
My visit was to correct a previous repair from a visit about 1 month ago. I had a vibration on my front end after an alignment and found the right outer tie rod end castle nut installed but not tight. I removed the cotter pin and turned it 1 1/2 turns to tighten it. I returned to have an inspection to insure nothing else was not completed. After they looked at the car and charged me another $10, they said I needed almost $1500.00 in repairs.
5/ 5stars
by  
on April 8, 2015
The crew at Firestone were completely honest and straight forward with the information they provided about our car. We totally appreciate that level if service.
4/ 5stars
by  
on March 3, 2015
I've been using Firestone at East Towne for several years and always get fast courteous service.
5/ 5stars
by  
on March 1, 2015
they stand behind their work. I've been going there for years!
5/ 5stars
by  
on February 26, 2015
got new tires last week chris was very helpful in helping pick the best tires for my needs
5/ 5stars
by  
on February 26, 2015
Took my Prius in to get a new tire put on it. Instead they patched the old tire good as new and charged $11. They could have charged more plus the cost of a brand new snow tire, but they didn't. Will definitely use them again.
4/ 5stars
by  
on February 25, 2015
I like bringing my vehicle in for service. Feel you do a good job.
5/ 5stars
by  
on February 9, 2015
Called and they had available time to do the work we needed done the same day. Awesome service! Chris is great!
5/ 5stars
by  
on February 3, 2015
recommended many friends and will continue to use Firestone for my vehicles in my employees vehicles
4/ 5stars
by  
on February 3, 2015
I come to Firestone for all my auto needs. They are always friendly and professional
5/ 5stars
by  
on January 29, 2015
Been a customer since 2000 / I am very satisfied with the service on the four different vehicles I have brought to them during this time.
5/ 5stars
by  
on January 26, 2015
After moving to Wisconsin from Illinois 10 years ago (I was an IL Firestone customer, too), I found my Eastside Firestone location and have been with them ever since and not afraid to recommend them to anyone in need. Most important factor is TRUST and I hope this never changes. Thanks and keep up the good, honest work. I'm counting on you!

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