Car Repairs And Tires At 2525 W College Ave From Your Appleton Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2525 W College Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2525 W College Ave
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #10154 Managed by Jacob Friend

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, suspension, hoses, and more. Additionally, our team believes in offering the most consistent service on the market, at unbeatable prices and quick turnaround times. Visit our location today or plan your appointment online or by calling (920) 574-9820.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 27 Reviews
5/ 5stars
by  
on August 16, 2016
Love the friendly staff. Always straight forward and fixed my strange car issue that no one else could!
5/ 5stars
by  
on December 21, 2015
I appreciate their honesty of what needed to be done to my car besides the 2 new tires.
5/ 5stars
by  
on December 5, 2015
I used the online appointment schedule for my service it was fast and easy
5/ 5stars
by  
on November 21, 2015
We had a screw in our tire on a Saturday and they were able to squeeze us in and fix the tire without a problem. I highly recommend Firestone Complete Auto Care!
5/ 5stars
by  
on October 27, 2015
I go to firestone most often and recently went again. They are always friendly and willing to answer any questions without any hassle. I would recommend them to anyone. More trusting then going to my dealership. Very prompt. Thanks guys!
5/ 5stars
by  
on September 26, 2015
I have had many sets of tires and brakes. Always have my questions. Friendly staff always
5/ 5stars
by  
on September 17, 2015
They got me in the same day for a 4-tire installation. Staff was very friendly and very knowledgable. Very pleased with overall service.
5/ 5stars
by  
on September 9, 2015
Problem solvers with some options, timely and good communicators.
1/ 5stars
by  
on August 9, 2015
They said couldnt hardly loosen bolts for alignment but got it done..took it to another firestone and they said it hadnt had an alignment in a long time, but didnt have any problem doing it.
4/ 5stars
by  
on August 1, 2015
Great knowledge that the staff is willing to discuss to someone like me who doesn't know very much about cars. Professional and frank.
5/ 5stars
by  
on June 27, 2015
Every time I come into this shop I am amazed and impressed at how I feel like family and never feel like they are trying to take advantage of me because I'm a girl.
5/ 5stars
by  
on June 20, 2015
I needed new tires and an alignment. Very friendly staff. Good prices too!
4/ 5stars
by  
on June 15, 2015
Happy with how prompt they are. I'm glad they are convenient and friendly.
1/ 5stars
by  
on April 28, 2015
Firestone was the worst auto business that I have ever been to. I found a coupon for a full-service oil change with Firestone. I called ahead of time to ask what exactly the "Full-service" oil changed included. The Firestone employee informed me that it includes 5 quarts of oil, a filter, checking and filling the air in my tires if necessary, and most importantly THAT THEY WOULD TOP OFF ALL FLUIDS . As soon as the man said that they would top off all of my vehicle's fluids, I proceeded to make an appointment. I made the appointment with the knowledge that my transmission has a very small, less than pin-hole sized leak, and as a result of this my vehicle needs a full-service oil change once every 6 months to get its transmission fluid back up to where it is suppose to be. It had been over 9 months since the last time I had transmission fluid put into my car so I knew that it must be getting rather low. When I went in for the appointment, I specifically asked the mechanic to check the transmission fluid in my vehicle. After quite some time my oil change was complete and I got called up to the counter for a consultation. The mechanic informed me that my transmission fluid had been checked and that it was already at an adequate level, so there was no need for them to add more. I was very confused, knowing it had been quite some time since any had been added, but I agreed, paid, and left. Two weeks later, my car started not going into gear correctly. I would be pulling out of my driveway, and when I got out to the road my car would fail to go into drive. My transmission was also pulling/jerking when it was down shifting. I knew that something was not right. And I all but suspected that my transmission fluid had to be low. So I pulled back into my drive way, checked the fluid, and sure enough it was almost 2 quarts low. I immediately called Firestone and informed them of what had happened. The manager told me he could not help me. He even tried accusing me of lying. That some how even though my leak was less than the size of a pin-hole, and even though my car had not had ANY transmission fluid added for over 9 months. He tried to say that when I had went there two weeks prior that my car needed NO transmission fluid... Then proceeded to say that all of a sudden within that two weeks after they added NOTHING.. My transmission "decided to all of a sudden leak out two quarts of fluid. When I called to inform the Firestone manager what had happened, I just wanted the service that I was promised to receive. The manager was rude, vulgar, and dishonest. I will NEVER go back to Firestone for ANY type of service. Not only was their customer service "bottom of the line," they were inadequate and dishonest. The most important quality for an auto business or for any business to have is honesty/integrity. DO NOT TRUST THIS COMPANY!
5/ 5stars
by  
on April 25, 2015
I have used Firestone many times and am never disappointed.
5/ 5stars
by  
on April 12, 2015
Amazing service! If you want to be treated right this is the shop for you
5/ 5stars
by  
on March 1, 2015
Got an oil change and tire rotation. Good job, on schedule, no complaints, highly recommend!
5/ 5stars
by  
on February 27, 2015
The team at Firestone Appleton was helpful, respectful efficient and informative. The store was really nice and comfortable and I will continue to use Firestone going forward.
5/ 5stars
by  
on February 26, 2015
Firestone is the place I go for all of my auto needs.
1/ 5stars
on February 17, 2015
This was a terrible store. I will never come back.
5/ 5stars
by  
on February 10, 2015
I've a customer for many years and have always been treated with good service ,Jacob is Great A+++++
5/ 5stars
by  
on January 28, 2015
It has been since October 2014. But the employees were very belpful and fulfilled all our needs.
5/ 5stars
by  
on January 25, 2015
I am always pleased w/ Firestone. When my son needed much needed repairs for his car, we went to Firestone. Very satisfied.
5/ 5stars
by  
on January 24, 2015
They just do a great job at a fair price. All service people are great Mike Waters is a great guy
5/ 5stars
by  
on January 23, 2015
I used them a month ago and they were extremely professional.
2/ 5stars
by  
on January 23, 2015
Went to order a part for my car they didn't have in stock, but I was told that all the part shops where closed at the time and he would have to call me the next day with a quote, but it's been four days and I haven't gotten a phone call back yet.
1/ 5stars
by  
on January 22, 2015
We've stopped using/going to Firestone for sometime now. Our vehicles are actually running better! My family and I have been customers of Firestone for years while living in different States!! (look up my record). After spending thousands of dollars taking our vehicles to your stores to get them serviced (the work/repairs ranged from simple to more complex) the work that was done was a DISASTER!!! I had to take my vehicles several time to the actual dealers to get them repaired/serviced for damages that your stores have caused!!! Either making an existing problem/repair worse, or even causing damage to the body of my vehicles!! This has been documented as well. At the store in Appleton (we moved from NY recently), not only the work that was done was subpar having to come back to the store multiple times to try to get it rectified to no avail (I had to take it to the local dealer and spent a lot more money to get it repaired right), but I also received the worst customer service experience and attitude from a young INCOMPETENT store manager during my visit. That was my first and last visit to a Firestone store.

Browse Nearby Firestone Complete Auto Care Locations