Car Tires And Services At 11520 124Th Ave Ne: Firestone Complete Auto Care In Kirkland

Welcome to Firestone Complete Auto Care at 11520 124Th Ave Ne! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

11520 124Th Ave Ne
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
{{ locations[0].alert }}
Store #21563 Managed by Jack Kay

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect lights, steering, hoses, and more. Additionally, we're committed to providing the best auto repair possible at unbeatable prices and short wait times. Stop by our store today or plan your appointment online or by calling (425) 406-7662.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 40 Reviews
5/ 5stars
by  
on March 13, 2016
Took my ZR1 there for a rebalance of the front tires, the management staff were very polite. The crew working in the shop was not only respectful but nervous about any scratch or ding they might cause. Long story short; their carefulness and thoroughness was outstanding. No shimmy in the steering; at all up to a three digit speed!!! Not that I ever go that fast.
1/ 5stars
by  
on November 29, 2015
Oil change was a poor job. Excess oil spilled but not cleaned. Air pressure not checked. Wiper fluid not filled. Condescending when talking
2/ 5stars
by  
on November 22, 2015
I mad an appointment online for 12:00 but, when I showed up they said it would be an hour wait. When they finally finished the oil change they didn't top off any of the fluids or diagnose the check engine. My coolant was and wiper fluid was completely empty and there was oil on my steering wheel.
5/ 5stars
by  
on October 8, 2015
I was please with the service I received from both the service writer and the mechanic
5/ 5stars
by  
on September 4, 2015
Used them a week ago.. Everything went fine, Extra characters.
5/ 5stars
by  
on August 6, 2015
I have an old car and I'll never know when it wants to not work. Jake and his team have been a great help to me. I normally need a last minute thing and they always very calmly take care of them. I'm very happy with all the services I have been receiving from them since 2005.
5/ 5stars
by  
on June 23, 2015
The Kirkland Firestone has been great since I moved here and they continue to deliver. I noticed my car was starting funny and sure enough, the started was dying. They got me taken care of despite not having an appointment and in less than 24 hours I had my car back!
5/ 5stars
by  
on June 16, 2015
The guys went out of their way to address a part that I brought in the nextday.
5/ 5stars
by  
on May 27, 2015
Serguei is very knowledgable and efficient! Change all my tires very quickly. Good service! Thank you.
5/ 5stars
by  
on May 26, 2015
I have had a couple of cars I have taken to them this month and they were excellent in helping me with my issues and getting the repairs done. I have been telling all my customers how much I love these guys and how great they are at helping me.
4/ 5stars
by  
on May 14, 2015
scheduled an appointment over the phone and was in the same day. had an alignment performed and they even printed out the before and after specs. my steering wheel now points strait down the road
4/ 5stars
by  
on May 10, 2015
Less than one hour my car was ready for out. Quick tire replacement and very professional recommendation!
5/ 5stars
by  
on May 5, 2015
Brought my Nissan in after failing the state emission test..car was repaired while I waited at a reasonable price. From the shop, I went back to the State emission testing facility and retook the test and the car passed!
5/ 5stars
by  
on April 27, 2015
I continue to use this great group, I've been going to this Firestone location for years. I've trusted them with two of my last vehicles and they have never let me down. I recently recommended them to a friend and he was very impressed as well.
4/ 5stars
by  
on April 26, 2015
they did a good job on the services I needed to complete.
1/ 5stars
by  
on April 10, 2015
I'm incredibly disappointed with the way management has changed over the years at the Kirkland location! We've taken 2 cars there for over 12 years, we're even an MVP member (even though I haven't seen a benefit from the membership). I had an engine light on, went in for an oil change, and they didn't even tell me about my engine light warning....At pick-up I asked if there was anything I should be concerned with since I have kids and wanted to make sure we're safe. The manager said in a rude tone, "well, we saw your light on but it's going to be another 100 bucks to have us look at that....besides, I doubt it's anything to really worry about?!" I asked why they didn't call me then to see if I wanted them to look at it, and was told he could get me in on another day because they were too busy now....what?? I asked if they rotated my tires as agreed by the "MVP membership", and he said in an irritated manner that they forgot but he could get me in on another day because they were too busy?! This is the service we've been receiving ever since management changed a couple years ago...rude, inconsiderate, and a waste of our time. I took my car to another guy to look at the engine warning light...Not only did he check it for free, but as I was standing there as he opened the hood he found oil leaking all over my engine!!!! I'm furious and will never go back to Firestone again!
5/ 5stars
by  
on March 26, 2015
They completed the servicing quick while I waited.
5/ 5stars
by  
on March 2, 2015
I have always been getting good service; always quick, helpful and honest. I never had any issues here.
4/ 5stars
by  
on February 28, 2015
I was using Firestone when it was a first come, first served business - where you couldn't make oil change reservations in advance. Last time, I was encouraged to make an appointment online, so I did. I do enjoy the convenience of scheduling an oil change. The last time I went, I also was happy that I wasn't pushed additional parts and services that I didn't think necessary.
5/ 5stars
by  
on February 26, 2015
Oil change and tire rotation. Cheerfully checked the psi on the spare tire!
5/ 5stars
by  
on February 25, 2015
Always takes care of my car with the utmost professionalism.
4/ 5stars
by  
on February 25, 2015
I can't believe they were open on a frosty Sunday morning at 8 AM!! My (Firestone) tire picked up a nail or screw and they repaired it immediately! YAY. I trust their oil change! Lately it seems the franchise outlets repeatedly strip the threads on my oil plug and I have a mess on my driveway. Not with this Firestone team!
5/ 5stars
by  
on February 11, 2015
The guys here are always very helpful an knowledgable with my Scion and I have completely satisfied with anything that has been done here in Kirkland.
5/ 5stars
by  
on February 9, 2015
I have come to Kirkland for EXPERT Care and QUALITY work. They have Fixed my vehicle and exceeded the norm by 1000%. They have always asked my opinion and if I questioned something they were right on it. I trust no other facility with my vehicle, Kevin and all the people there are TOP NOTCH and you should be proud to have them as employees. Thank you for Them and your quality work.
5/ 5stars
by  
on February 4, 2015
The service was done quickly and everyone was very polite.
5/ 5stars
by  
on February 3, 2015
I get all my oil changes done at Firestone in Kirkland totem Lake. The manager Jack Kay and the rest of the crew are super friendly helpful and they do a great job. I wouldn't go anywhere else.
5/ 5stars
by  
on February 3, 2015
I came in to get my tires balanced and an alignment done. I was told it would be about an hour, which was fine. After 30 minutes they called me up and said I was done, which was awesome! Jack is always very helpful and remembers me even if I have not been in for several months. I live in Seattle but travel to the Kirkland store because of the service and the way they treat me.
1/ 5stars
by  
on February 3, 2015
Firestone of Kirkland did a brake job on my Mitsubishi Montero.They did a satisfactory job. but two weeks after the brake job was done, Firestone sent me an email with the brake jobs on sale. if I waited 2 weeks I could have saved $150. I called the store asked if there was anything they could do maybe a free oil change or two they said they would check with the manager and call me back I never received a call back. I have been going to this Firestone for two years now. I have had them do a lot of work on my vehicles over the last 2 years. to make me think that I am NOt a valuable enough customer to even call me back is extremely disappointing
5/ 5stars
by  
on February 2, 2015
I always come back to Firestone in Kirkland because they are always friendly, even when its very busy. They also are always getting the best deal they can for customers.
1/ 5stars
by  
on January 25, 2015
Did not honor appointment time. Arrived and was told i had to wait two hours. Hidden fees in excess of amount advertised. Rude service. Left tires filthy and covered road surface with mounting grease. Would not go again or recommend to anyone. They do not deserve or act like they want your business.
5/ 5stars
by  
on January 25, 2015
I made an appointment, dropped the car off and told them what I wanted to have done, went out for a 50-minutes run on the nearby trails, come back, and it was done. Oil changed, fluids checked, tires aired up, etc. I come here all of the time because I can trust these guys to be honest, quick and go the extra mile.
3/ 5stars
by  
on January 24, 2015
Have used Kirkland several times in addition to four or five other locations. All try too hard to upsell maintenance / repair items prematurely.
5/ 5stars
on January 24, 2015
I am actually in need of bringing my car back in and am without a doubt bringing it back to these gentlemen.
5/ 5stars
by  
on January 24, 2015
I've been going to Firestone-Kirkland for about 3 years now and I've enjoyed each experience. They take care of what needs to be done to the car and often suggest other things the car may need, but never pressured to do so. Always friendly and helpful. Love having them near by.
5/ 5stars
by  
on January 24, 2015
I am satisfied with their service and rate all the time.
1/ 5stars
by  
on January 24, 2015
I made an appointment for 11am on a Saturday, it took 2 HOURS before My oil change was done-2 HOURS for an oil change-outrageously absurd.Firestone needs to learn how to schedule.
5/ 5stars
by  
on January 24, 2015
I came on for a routine oil change, everything went smooth as usual.
5/ 5stars
by  
on January 23, 2015
I have been a customer of Firestone for over 20 years and at times get outstanding service. At times they have an outstanding person taking my order and just wish some of the best ones would stay longer.
5/ 5stars
by  
on January 23, 2015
We started using them because they were close. We've stayed with them because they are reliable and honest. If I ever had a problem, it was worked out right away, and I continually recommend them.
1/ 5stars
by  
on January 22, 2015
I used them to get brake pad done for my rav4. After changing the pads, rear brakes are making sound and I already gave them my rav4 to fix twice and it was no help. After dropping you vehicle you don't hear from them the time they promised, you need to follow-up with them. Avoid if you want right work and peace of mind. Also this will save time and money.

Firestone Complete Auto Care Locations In Your Area